Morr & Co LLP

I have used Morr & Co before and the same conveyancing executive but I was horrified by how things have changed since the last occasion. Individuals were friendly and tried to be helpful but there are systemic problems which caused huge stress. In essence, there was a lot more onus placed on the client to upload things via an app - only for these items to be ignored by the company. Vast numbers of emails were flying around with all and sundry copied in and yet across there seemed to be very little real communication. This in fairness seems to have been the same with all the law firms involved. It was the estate agents who did a vast amount to keep things on track with phone calls and a much more personal approach. I feel there are systemic issues here, rather than an individual being incompetent, but I still could not recommend the team

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Julie Taylor

We worked with Chris Zahner at Morr on 2 separate transactions. He was always a pleasure to work with. Responsive and pragmatic and gave complete trust in the process. Local knowledge standout.

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Chris Zahner

My Solicitor (Abigail) was always at the end of the phone and was happy to answer any questions we had. She was so friendly and used clear language to explain everything. I will recommend to all my friends.

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Abigail James

For the reasons given below we found Morr Law an excellent firm to employ on or sale and not uncomplicated purchase

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Laura Hooke

First class and faultless service from Morr & Co, with a special thanks to Kelly Smith. Kelly was always available, consistently providing straightforward advice and assistance, always delivered in a meaningful and very professional manner. She also provided excellent guidance on IT and systems related issues which proved invaluable to us. We would not hesitate to recommend Morr & Co.

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Laura Hooke

Karim was extremely helpful in guiding us through our not so straightforward house purchase taking time to carefully explain anything less clear to enable us to make an informed decision. Thank you Karim!

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Karim Khassal

Would give 0 if I could. Poor communication by the firm, we weren’t direct clients of theirs but our buyers used this firm and the process got dragged along so much for incompetent solicitors (Nicole lush in this case) who would not respond to anyone (estate agents, our buyer, our solicitors..) but picked up the phone to our vendors solicitors who were frustrated with the delay and only as she probably didn’t know their number. On the day of exchange again no updates from her until close of end of the day. Absolute appalling service, our buyer has told us they wouldn’t recommend them to their worst enemy.

Extreme Delays, Misinformation, and Negligence. Almost collapsed our sale and cost us £10k. I cannot warn people enough to avoid Morr Law. We were the sellers in a transaction where the buyers used this firm, and their handling of the case was nothing short of shambolic. Key issues during our 5-month ordeal: Zero Communication: After receiving the contract pack on Nov 13th, the firm went silent for 5 weeks. We only found out the original solicitor had left the firm after weeks of being ignored. Incompetence: Once Nicole Lush took over, the process stalled further. She repeatedly requested documents (like PRC certificates) that our solicitors had already sent three times. Legal Misguidance: Nicole repeatedly provided incorrect advice regarding a deed of easement, scaring our buyers unnecessarily. It reached a point where a junior paralegal at our firm had to explain basic property law to her. Intentional Interference: Most shockingly, she suggested a £10k price reduction to the buyer based on her own legal misunderstandings—likely to cover for her own delays. The sale only progressed when a senior member took over while Nicole was on holiday, confirming her "concerns" were non-issues. If we hadn’t been in direct contact with our buyers to salvage the relationship, this firm would have collapsed the entire chain. Avoid at all costs—especially Nicole Lush. They sat on documents for 3 months without action. Nicole Lush repeatedly gave incorrect legal advice regarding the property boundary that was eventually overruled by her own senior colleagues. Her incompetence led to a £10k price drop and nearly cost us our onward purchase. They are unresponsive, understaffed, and seemingly unaware of basic property law. There were ignoring our buyer for weeks, they never responded to our solicitors and just tried to cause delays to every single step of the way. Our buyer, our estate agency and our solicitors were ignored on all emails, calls and any attempts to get a response from this firm. Morr Law has ignored everyone for weeks and weeks. We had direct contact with our buyer who showed us emails from Morr Law where we saw lies after lies blaming everyone else but their own negligence. We have proof of everything mentioned above as I've mentioned we had direct contact with our buyer. Avoid this firm if you are in need of good, quick, responsible and responsive solicitors that will handle your case professionally.

Did a good job on the sale of a property that was full of exceptional issues.

I have used Karim from Morr & Co several times now and I cannot recommend him highly enough. Very professional, knowledgeable and will always have the clients best interest as top priority.

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Karim Khassal