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Taylor Rose

4.3 | 302 Reviews 302 Reviews | Court Delays and Out of Court Alternatives
5,454 Total Company Reviews info icon Court Delays and Out of Court Alternatives | info icon 5,454 Total Company Reviews Court Delays and Out of Court Alternatives | info icon 5,454 Total Company Reviews

Worthing, 16-18 Chapel Road, Arundel, West Sussex, BN11 1BJ

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Worthing, 16-18 Chapel Road, Arundel, West Sussex, BN11 1BJ

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The Solicitors Regulation Authority

Regulator ID: 670459

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Taylor Rose Review Scores & Client Satisfaction Overview

4.3
Excellent
87%
Value for
Money
86%
Success
Rate
85%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.5/5
Approachability 4.3/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.3/5

Accreditations

Taylor Rose are accredited by

Personal Injury accreditation awarded to Taylor Rose
Lexcel - excellence in legal practice management and client care accreditation awarded to Taylor Rose
Conveyancing Quality Scheme accreditation awarded to Taylor Rose

Description

BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business.

Rankings by area of expertise

The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Taylor Rose Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Taylor Rose are accredited by

Personal Injury accreditation awarded to Taylor Rose
Lexcel - excellence in legal practice management and client care accreditation awarded to Taylor Rose
Conveyancing Quality Scheme accreditation awarded to Taylor Rose

Description

BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business.

Rankings by area of expertise

The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 422 / 4,769
Commercial Property 934 / 3,667
Commercial and Business Law 74 / 348
Family Law 994 / 4,221
Immigration Law 184 / 1,147
Wills, Trusts & Probate 758 / 3,761
Land Law 220 / 1,321
Dispute Resolution 510 / 1,801
Company & Commercial 831 / 4,185
Child Law 271 / 1,638
Crime/ Criminal Defence 191 / 2,139
Professional Negligence 361 / 1,297
Contract Law 202 / 1,427
Notary 168 / 843
Litigation 153 / 878
Construction 100 / 856
Asset Management 54 / 392
Personal Injury 746 / 2,653
Auction Law 70 / 286
Employment 882 / 3,621
Consumer 827 / 4,416
Small Claims Court 21 / 117
Immigration 57 / 2,281
Company Law 151 / 969
Mergers and Acquisitions Law 72 / 425
Debt and Tax Law 131 / 785
Agriculture 328 / 819
Business Law 91 / 459
Clinical Negligence 414 / 1,246
Care Law 117 / 532
Fraud Law 73 / 514
Money & Tax 201 / 1,952
Appeals Law 94 / 844
Equity Law 122 / 570
Intellectual Property Law 95 / 623
Cybersecurity and Data Protection Law 107 / 894
Corporate Law 142 / 842
Criminal Law 133 / 1,003
Driving offences 209 / 623
Financial Crime Law 67 / 461
Enforcement Law 90 / 574
Planning Law 109 / 585
Actions against the police 36 / 182
IT & Intellectual Property 115 / 1,113
Injunctions Law 147 / 932
Licensing Law 72 / 500
Medical Law 33 / 188
Regulations 366 / 2,413
Animal Law 34 / 112
Class Action Law 4 / 103
Communications Law 10 / 53
Cosmetic Surgery Law 37 / 148
Human rights 103 / 963
International Enforcement of Judgments 29 / 152
Nuisance Law 49 / 235
Road Traffic Law 56 / 247
National 361 / 11,165

Contact & Locations - Taylor Rose

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Worthing, 16-18 Chapel Road, Arundel, West Sussex, BN11 1BJ

Reviews

4.3 /5 302 Reviews
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Rating

Review Source

Clients say

What clients say about Taylor Rose

Clients praise the firm for conveyancing, remortgage, immigration, wills and employment law expertise, with efficient, proactive case handling and strong attention to detail. Reviewers value clear, timely communication, responsiveness and regular updates, plus patience and empathy for first‑time buyers and vulnerable clients. The team is described as professional, organised and solution‑focused, delivering smooth, fast transactions and calming support during stressful matters. Many highlight reliability, thoroughness and a client‑centred, reassuring approach that makes complex processes straightforward.

professional
responsive
clear communication
efficient
supportive
knowledgeable
attentive
proactive
detail‑oriented
stress‑reducing

ReviewSolicitors Review List

Profile image of nick kira

nick kira

Employment

Emma Suzuki was superb!

I instructed Emma Suzuki, from Taylor Rose, on dispute with my employer and she was a pleasure to work with. Emma doesn't just look after the PLCs, she looks after the individual too. She's thorough, diligent, measured in her approach, and reassuring, and dealt with all of my many queries in a timely manner, putting me at ease in difficult circumstances. She was fully transparent on all related costs and went above and beyond in terms of time spent communicating with me as a client (phone calls and emails after hours on a number of occasions). It was a difficult time, but Emma made it that much easier with her reassurance and professional, confident demeanour. I'd happily recommend Emma to anyone needing her help to settle an employment dispute.

A representative from Taylor Rose responded to this review

Dear Nick, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Emma. We also appreciate your recommendation.

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Robyn M-M

Housing & Property

Poor Communication, Serious Mistakes, Inadequate Resolution

I would strongly advise against anyone instructing Taylor Rose for a property transaction. Following our purchase, Taylor Rose failed to identify errors in our mortgage deed before submitting the registration application to HM Land Registry. This led to avoidable requisitions, significant delays and months of uncertainty. Communication throughout the process was extremely poor. We repeatedly had to chase for updates, were provided with the contact details of an employee who had already left the firm, and ultimately had to contact HM Land Registry ourselves to establish the status of the application. It was only through our own enquiries that we discovered the application was approaching a critical deadline. The delays had serious financial consequences. Our mortgage offer expired whilst the registration issues remained unresolved, forcing us to secure a new mortgage product at a significantly higher interest rate. Taylor Rose has accepted responsibility for a number of failings and has offered a small amount compensation but nothing close to our losses. We remain dissatisfied with the outcome and have now referred the matter to the Legal Ombudsman for independent review. What is most disappointing is that the complaint itself took almost six months to reach a final response, including missed deadlines within Taylor Rose's own complaints process. Mistakes can happen, but what matters is how they are handled. Unfortunately, our experience was characterised by avoidable errors, poor communication and a lack of accountability for the full financial impact of those failings. Based on our experience, I would not use Taylor Rose again.

A representative from Taylor Rose responded to this review

Dear Robyn, we are sorry to hear of your concerns. I have ensured that your concerns and comments have been passed onto the relevant departments to help us consider improvements for the future.

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Anonymous

Verified
Consumer

Settlement Agreement Review

I needed a solicitor to review an employment settlement agreement. It helped to have a call with Andrew to go through the details of the agreement and understand options/next steps.

Solicitors tagged in
this review

A representative from Taylor Rose responded to this review

Good afternoon, thank you for your 4 star review, we are pleased to know Andrew was available to discuss your case with you..

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R Raphael

Verified
Personal Injury

Excellent services

Outstanding services. Extremely professional and reliable. Communication was clear and timely at all stage and supportive throughout my case. Highly recommend.

Solicitors tagged in
this review

A representative from Taylor Rose responded to this review

Hi, thank you very kindly for the 5-star review! We're so thrilled to hear of the positive feedback regarding Joby, and to hear how professional, communicative, supportive, and reliable, Joby was in his outstanding service to you!

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J Anto

Verified
Dispute Resolution

Excellent experience

I would highly recommend this personal injury solicitor for his professional and caring approach. He kept me well informed throughout my claim, explained everything clearly, and were always easy to contact. I am very pleased with the outcome and the excellent service I received. Thank you..

Solicitors tagged in
this review

A representative from Taylor Rose responded to this review

Hi, thank you so much for the 5-star review we greatly appreciate it! We're so thrilled to know of the excellent experience Joby provided to you, especially with how professional, caring, informative, and communicate, Joby was too!

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Other Reviews

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Guruprasad Sankar

Guruprasad

Amie was amazing throughout the remortgage process. She provided quick updates, answered all my questions (first time remortgaging) and ensured the process was smooth!

0
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Alan Stanford

Alan

Remorgage handled very professionally.

Hi, thank you for your 5 star review and positive feedback.

0
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simon price

simon

Leah Newson was our case handler for a remortgage. Leah was incredibly efficient and on the ball, responding rapidly when we eventually sent over the various bits of paperwork required, communicating well throughout, answering any questions we had and helping us navigate through an unfamiliar (to us) process. Thoroughly recommend Leah, she provided a great service.

Hi, thank you for your 5 star review and positive feedback.

0
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ramona fernandes

ramona

Narin was so sweet, preemptive and litigious. Her knowledge and expertise on the legal matters really shows, taking the time to advise over the steps. So grateful to have her with me through the process.

A representative from Taylor Rose responded to this review

Hi Ramona, thank you for your 5 star review regading Narin. We really appreciate you taking the time to leave us positive feedback.

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Pete Raynor

Pete

I have been dealing with Taylor rose regarding a remortgage and divorce payment. I can honestly say it’s been excellent. Paige Thomas who was my assigned solicitor was on the ball from day one with open communication and replied to all my question and dealt with my case quickly. Recommend 100%.

A representative from Taylor Rose responded to this review

Dear Pete, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

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Reviews

4.8 /5 5454 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Taylor Rose

Clients praise the firm for conveyancing, remortgage, immigration, wills and employment law expertise, with efficient, proactive case handling and strong attention to detail. Reviewers value clear, timely communication, responsiveness and regular updates, plus patience and empathy for first‑time buyers and vulnerable clients. The team is described as professional, organised and solution‑focused, delivering smooth, fast transactions and calming support during stressful matters. Many highlight reliability, thoroughness and a client‑centred, reassuring approach that makes complex processes straightforward.

professional
responsive
clear communication
efficient
supportive
knowledgeable
attentive
proactive
detail‑oriented
stress‑reducing

ReviewSolicitors Review List

Profile image of Rumen and Alexander

Rumen and Alexander

Verified
Housing & Property

New house!

Taylor Rose is a law firm with a great resource of a great team! I want to congratulate attorney Yelda Rashid for her professionalism and responsibility towards her work! She is the person who helped us fulfill one of our dreams, namely to live in our own home! We thank you with all our hearts!

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Hi Rumen and Alexander, thank you so much for the 5-star review! We're so pleased to hear of how professional and responsible Yelda was in her service to you!

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Martin Ives

Verified
Housing & Property

Excellent throughout

Yelda was brilliant when I sold my house - what should have been a simple sale ended up being very stressful but she was very professional and performed a very quick exchange and completion for me and was very easy to contact throughout. I'd definitely recommend her!

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Hi Martin, thank you for your 5 star review and positive feedback. Your kind recommendation is appreciated.

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Olivia and Ethan

Verified
Housing & Property

House completion

Taylor rose have been brilliant. They have been so efficient and helpful. We can’t thank them enough

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Good morning, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

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Karman

Housing & Property

Smooth transaction and highly professional service

​I highly recommend Jenny for her outstanding service. She made my property buying and selling process go very smoothly. Her professional advice saved me valuable time and money, and her responses were always exceptionally fast. The entire transaction was completed seamlessly in just four months. Thank you so much, Jenny, for your great help!

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Dear Karman, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

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Graham Miles

Verified

Excellent Service

We would like to thank Teaghan for her excellent and efficient work in dealing with the sale of our late brothers property. It was such a smooth process at what was a very emotional time. Big Thankyou!!

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Dear Graham, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Teaghan and pleased she was able to support you throughout.

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Other Reviews

Profile image of mu tian

mu tian

A client

This is the second time I’ve worked with Chantal Sorial, and I wouldn’t hesitate to recommend her. We first worked together last year on selling my flat and purchase another property. Although that transaction unfortunately fell through for reasons outside anyone’s control, Chantal was professional, thorough and great to work with throughout the process. I asked for her again when purchasing our auction property this year. A huge thank you as well to Sneha, who was always responsive, helpful and kept us updated throughout. Buying an auction property with a tight completion deadline was stressful at times, especially with delays from the seller’s solicitor, but Chantal and Sneha handled everything professionally and kept things moving. Thanks to their hard work, we exchanged and completed on time. Thank you both again – we really appreciate everything you did for us.

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Sammi Huang

Sammi

I rarely leave reviews, not least a negative review, as I appreciate reviews like this can have a big impact on a business. However, my buying process with Taylor Rose was deeply frustrating and traumatic, so I share this to inform prospective buyers’ decisions when selecting a solicitor. I initially instructed Taylor Rose to be a solicitor in my London flat purchase. The source of funds was part mortgage, part cash, of which the latter was transferred from overseas. My father is an expat but employed in China and has his salary deposited in Hong Kong, so the money transferred came from a Hong Kong bank account. I provided all documents required, including income tax documents and bank statements, but Taylor Rose’s compliance team were not able to let me complete without a document from the Chinese outward remittance application, even though the money transferred did not touch Mainland China. This was made known to me by their compliance team right before exchange and I was forced to instruct new solicitors, as they weren’t able to complete. My case was referred to as a complex case, though the property value was significantly under £1M with no chain. My new solicitors were able to complete within a month with the same documents. Also to note, my solicitor at Taylor Rose never picked up the phone and communication was painfully slow. The only time I spoke to him was when he let me know we would not be able to exchange contracts. As a first time buyer, this was a horrendous experience that I wouldn’t wish on anyone. If you are buying with funds coming in from overseas, I would highly advise you opt for a firm / solicitor that is familiar with that country’s financial regulations.

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Julie Seabourne

Julie

Having gone through the ordeal of re-mortgaging in the past I was absolutely delighted with the service I received from Taylor Rose! Everything was handled with expert efficiency and made the process so very easy. In all my years (quite a lot of them) I have never found re-mortgaging so easy! Would thoroughly recommend them

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Roy Chan

Roy

Leah Newson provided an excellent service! She responded very quickly and was extremely patient throughout the whole process. Thank you for your help, Leah!

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Michael Evans

Michael

Jasleen has been brilliant throughout our remortgage process. She kept us informed every step of the way, was always responsive to our queries, and made the whole experience smooth and stress-free. Highly recommended!

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