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Taylor Rose

4.3 | 303 Reviews 303 Reviews | Out of Court Settlements
5,460 Total Company Reviews info icon Out of Court Settlements | info icon 5,460 Total Company Reviews Out of Court Settlements | info icon 5,460 Total Company Reviews

Worthing, 16-18 Chapel Road, Arundel, West Sussex, BN11 1BJ

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Worthing, 16-18 Chapel Road, Arundel, West Sussex, BN11 1BJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 670459

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Taylor Rose Review Scores & Client Satisfaction Overview

4.3
Excellent
87%
Value for
Money
86%
Success
Rate
85%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.5/5
Approachability 4.3/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.3/5

Accreditations

Taylor Rose are accredited by

Personal Injury accreditation awarded to Taylor Rose
Lexcel - excellence in legal practice management and client care accreditation awarded to Taylor Rose
Conveyancing Quality Scheme accreditation awarded to Taylor Rose

Description

BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business.

Rankings by area of expertise

The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Taylor Rose Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Taylor Rose are accredited by

Personal Injury accreditation awarded to Taylor Rose
Lexcel - excellence in legal practice management and client care accreditation awarded to Taylor Rose
Conveyancing Quality Scheme accreditation awarded to Taylor Rose

Description

BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business.

Rankings by area of expertise

The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 422 / 4,769
Commercial Property 934 / 3,667
Commercial and Business Law 74 / 348
Family Law 994 / 4,221
Immigration Law 184 / 1,147
Wills, Trusts & Probate 758 / 3,761
Land Law 220 / 1,321
Dispute Resolution 510 / 1,801
Company & Commercial 831 / 4,185
Child Law 271 / 1,638
Crime/ Criminal Defence 191 / 2,139
Professional Negligence 361 / 1,297
Contract Law 202 / 1,427
Litigation 153 / 878
Notary 168 / 843
Construction 100 / 856
Asset Management 54 / 392
Personal Injury 746 / 2,653
Auction Law 70 / 286
Consumer 827 / 4,416
Employment 882 / 3,621
Small Claims Court 21 / 117
Immigration 57 / 2,281
Company Law 151 / 969
Mergers and Acquisitions Law 72 / 425
Debt and Tax Law 131 / 785
Agriculture 328 / 819
Business Law 91 / 459
Clinical Negligence 414 / 1,246
Care Law 117 / 532
Fraud Law 73 / 514
Money & Tax 201 / 1,952
Appeals Law 94 / 844
Equity Law 122 / 570
Intellectual Property Law 95 / 623
Cybersecurity and Data Protection Law 107 / 894
Corporate Law 142 / 842
Criminal Law 133 / 1,003
Driving offences 209 / 623
Financial Crime Law 67 / 461
Enforcement Law 90 / 574
Planning Law 109 / 585
Actions against the police 36 / 182
IT & Intellectual Property 115 / 1,113
Injunctions Law 147 / 932
Licensing Law 72 / 500
Medical Law 33 / 188
Regulations 366 / 2,413
Animal Law 34 / 112
Class Action Law 4 / 103
Communications Law 10 / 53
Cosmetic Surgery Law 37 / 148
Human rights 103 / 963
International Enforcement of Judgments 29 / 152
Nuisance Law 49 / 235
Road Traffic Law 56 / 247
National 361 / 11,165

Contact & Locations - Taylor Rose

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Worthing, 16-18 Chapel Road, Arundel, West Sussex, BN11 1BJ

Reviews

4.3 /5 303 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Taylor Rose

Clients praise the firm for conveyancing, remortgage, immigration, wills and employment law expertise, with efficient, proactive case handling and strong attention to detail. Reviewers value clear, timely communication, responsiveness and regular updates, plus patience and empathy for first‑time buyers and vulnerable clients. The team is described as professional, organised and solution‑focused, delivering smooth, fast transactions and calming support during stressful matters. Many highlight reliability, thoroughness and a client‑centred, reassuring approach that makes complex processes straightforward.

professional
responsive
clear communication
efficient
supportive
knowledgeable
attentive
proactive
detail‑oriented
stress‑reducing

ReviewSolicitors Review List

Profile image of nick kira

nick kira

Employment

Emma Suzuki was superb!

I instructed Emma Suzuki, from Taylor Rose, on dispute with my employer and she was a pleasure to work with. Emma doesn't just look after the PLCs, she looks after the individual too. She's thorough, diligent, measured in her approach, and reassuring, and dealt with all of my many queries in a timely manner, putting me at ease in difficult circumstances. She was fully transparent on all related costs and went above and beyond in terms of time spent communicating with me as a client (phone calls and emails after hours on a number of occasions). It was a difficult time, but Emma made it that much easier with her reassurance and professional, confident demeanour. I'd happily recommend Emma to anyone needing her help to settle an employment dispute.

A representative from Taylor Rose responded to this review

Dear Nick, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Emma. We also appreciate your recommendation.

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Robyn M-M

Housing & Property

Poor Communication, Serious Mistakes, Inadequate Resolution

I would strongly advise against anyone instructing Taylor Rose for a property transaction. Following our purchase, Taylor Rose failed to identify errors in our mortgage deed before submitting the registration application to HM Land Registry. This led to avoidable requisitions, significant delays and months of uncertainty. Communication throughout the process was extremely poor. We repeatedly had to chase for updates, were provided with the contact details of an employee who had already left the firm, and ultimately had to contact HM Land Registry ourselves to establish the status of the application. It was only through our own enquiries that we discovered the application was approaching a critical deadline. The delays had serious financial consequences. Our mortgage offer expired whilst the registration issues remained unresolved, forcing us to secure a new mortgage product at a significantly higher interest rate. Taylor Rose has accepted responsibility for a number of failings and has offered a small amount compensation but nothing close to our losses. We remain dissatisfied with the outcome and have now referred the matter to the Legal Ombudsman for independent review. What is most disappointing is that the complaint itself took almost six months to reach a final response, including missed deadlines within Taylor Rose's own complaints process. Mistakes can happen, but what matters is how they are handled. Unfortunately, our experience was characterised by avoidable errors, poor communication and a lack of accountability for the full financial impact of those failings. Based on our experience, I would not use Taylor Rose again.

A representative from Taylor Rose responded to this review

Dear Robyn, we are sorry to hear of your concerns. I have ensured that your concerns and comments have been passed onto the relevant departments to help us consider improvements for the future.

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Anonymous

Verified
Consumer

Settlement Agreement Review

I needed a solicitor to review an employment settlement agreement. It helped to have a call with Andrew to go through the details of the agreement and understand options/next steps.

Solicitors tagged in
this review

A representative from Taylor Rose responded to this review

Good afternoon, thank you for your 4 star review, we are pleased to know Andrew was available to discuss your case with you..

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R Raphael

Verified
Personal Injury

Excellent services

Outstanding services. Extremely professional and reliable. Communication was clear and timely at all stage and supportive throughout my case. Highly recommend.

Solicitors tagged in
this review

A representative from Taylor Rose responded to this review

Hi, thank you very kindly for the 5-star review! We're so thrilled to hear of the positive feedback regarding Joby, and to hear how professional, communicative, supportive, and reliable, Joby was in his outstanding service to you!

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J Anto

Verified
Dispute Resolution

Excellent experience

I would highly recommend this personal injury solicitor for his professional and caring approach. He kept me well informed throughout my claim, explained everything clearly, and were always easy to contact. I am very pleased with the outcome and the excellent service I received. Thank you..

Solicitors tagged in
this review

A representative from Taylor Rose responded to this review

Hi, thank you so much for the 5-star review we greatly appreciate it! We're so thrilled to know of the excellent experience Joby provided to you, especially with how professional, caring, informative, and communicate, Joby was too!

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Other Reviews

Profile image of Graham Kyzer

Graham Kyzer

Graham

Excellent Service. Smooth and seamless!!!....In particular I was dealt with a lovely young lady called Merridith Gray. She communicated right throughout the case, and on final completion she kindly called me to finalise and close the remortgage. In my opinion a phone call and good communication is key to showing care and attention to the client. Merridith showed total professionalism and excellent work ethic on my case. Well done!!! Thank you Merridith!!!

Dear Graham, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

0
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Profile image of Guruprasad Sankar

Guruprasad Sankar

Housing & Property

Guruprasad

Amie was amazing throughout the remortgage process. She provided quick updates, answered all my questions (first time remortgaging) and ensured the process was smooth!

A representative from Taylor Rose responded to this review

Good morning, thank you for your 5 star review, we appreciate you leaving your positive feedback regarding Amie.

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Alan Stanford

Alan

Remorgage handled very professionally.

Hi, thank you for your 5 star review and positive feedback.

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simon price

simon

Leah Newson was our case handler for a remortgage. Leah was incredibly efficient and on the ball, responding rapidly when we eventually sent over the various bits of paperwork required, communicating well throughout, answering any questions we had and helping us navigate through an unfamiliar (to us) process. Thoroughly recommend Leah, she provided a great service.

Hi, thank you for your 5 star review and positive feedback.

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ramona fernandes

ramona

Narin was so sweet, preemptive and litigious. Her knowledge and expertise on the legal matters really shows, taking the time to advise over the steps. So grateful to have her with me through the process.

A representative from Taylor Rose responded to this review

Hi Ramona, thank you for your 5 star review regading Narin. We really appreciate you taking the time to leave us positive feedback.

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Reviews

4.8 /5 5460 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Taylor Rose

Clients praise the firm for conveyancing, remortgage, immigration, wills and employment law expertise, with efficient, proactive case handling and strong attention to detail. Reviewers value clear, timely communication, responsiveness and regular updates, plus patience and empathy for first‑time buyers and vulnerable clients. The team is described as professional, organised and solution‑focused, delivering smooth, fast transactions and calming support during stressful matters. Many highlight reliability, thoroughness and a client‑centred, reassuring approach that makes complex processes straightforward.

professional
responsive
clear communication
efficient
supportive
knowledgeable
attentive
proactive
detail‑oriented
stress‑reducing

ReviewSolicitors Review List

Profile image of Georgia

Georgia

Verified

Outstanding- highly recommend!

As first-time buyers, we couldn’t have asked for a better solicitor. She was absolutely amazing throughout the entire process. Even when there wasn’t an update, she always kept in touch so we knew exactly where things stood, which gave us real peace of mind. Her communication was excellent from start to finish. She was incredibly efficient, proactive, and always chased things up when needed to keep everything moving. Nothing ever felt like too much trouble, and we always felt supported throughout the process. We can’t thank her enough for making what could have been a stressful experience so much easier. We would highly recommend her to anyone looking for a professional, reliable, and dedicated solicitor.

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Rumen and Alexander

Verified
Housing & Property

New house!

Taylor Rose is a law firm with a great resource of a great team! I want to congratulate attorney Yelda Rashid for her professionalism and responsibility towards her work! She is the person who helped us fulfill one of our dreams, namely to live in our own home! We thank you with all our hearts!

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Hi Rumen and Alexander, thank you so much for the 5-star review! We're so pleased to hear of how professional and responsible Yelda was in her service to you!

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Martin Ives

Verified
Housing & Property

Excellent throughout

Yelda was brilliant when I sold my house - what should have been a simple sale ended up being very stressful but she was very professional and performed a very quick exchange and completion for me and was very easy to contact throughout. I'd definitely recommend her!

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Hi Martin, thank you for your 5 star review and positive feedback. Your kind recommendation is appreciated.

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Olivia and Ethan

Verified
Housing & Property

House completion

Taylor rose have been brilliant. They have been so efficient and helpful. We can’t thank them enough

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Good morning, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

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Profile image of Karman

Karman

Housing & Property

Smooth transaction and highly professional service

​I highly recommend Jenny for her outstanding service. She made my property buying and selling process go very smoothly. Her professional advice saved me valuable time and money, and her responses were always exceptionally fast. The entire transaction was completed seamlessly in just four months. Thank you so much, Jenny, for your great help!

Legal experts tagged in
this review

A representative from Taylor Rose responded to this review

Dear Karman, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

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Other Reviews

Profile image of Daniel Foo

Daniel Foo

Daniel

Molly Chaloner handled my remortgage application, and I must say she was excellent. She provided outstanding service throughout the entire process. She kept me updated at every stage of the application and patiently explained what documents were required from me. When I called, she was helpful, friendly, and took the time to explain the mistake I have made in one of the documents I submitted. Most importantly, she ensured that everything was ready for completion more than a week before the scheduled completion date. Her professionalism, efficiency, and excellent communication made the whole remortgage process smooth and stress-free. I am very grateful for her support and would highly recommend her.

0
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Brian Jopling

Brian

Ghania and Jan were very thorough and professional, I would recommend them

0
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Profile image of sonia chivers

sonia chivers

sonia

I kept on getting email notifications for the hub for the same thing that was out of my control and something that the solicitor had to do but you kept on putting a message to say it was outstanding ( redemption certificate) This meant that I started to ignore the notifications that I had an email on the hub as I assumed it was just that again which wasn’t anything for me to action . This meant that when there was something important for me to action I didn’t check and this could have delayed things . If the redemption certificate is for you to chase I don’t think the client needs to be told every few days that it’s outstanding especially as you can’t even get it until it’s close to completion anyway .

0
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Profile image of Bill Maries

Bill Maries

Bill

We would like to thank Katy and the team for helping us complete our property purchase this week. They worked hard to get everything over the line before our mortgage offer expired, and after an 8-month process we're happy to have finally completed. The reason for 3 stars is that the final legal fees ended up being around double the original estimate, and we were also asked to pay an additional £100 for an updated document. We also found ourselves having to do some chasing and running around regarding the seller, who was also using Taylor Rose. Despite that thank you again to Katy and the team for getting it completed in time.

0
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Profile image of Graham Kyzer

Graham Kyzer

Graham

Excellent Service. Smooth and seamless!!!....In particular I was dealt with a lovely young lady called Merridith Gray. She communicated right throughout the case, and on final completion she kindly called me to finalise and close the remortgage. In my opinion a phone call and good communication is key to showing care and attention to the client. Merridith showed total professionalism and excellent work ethic on my case. Well done!!! Thank you Merridith!!!

Dear Graham, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

0
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