Completion Statement
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2,228 Total Company Reviews
Completion Statement
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2,228 Total Company Reviews
The Saxon Centre, 11 The Saxon Centre, Bargates, Bournemouth, Dorset, BH23 1PZ
Accepting new clients
The Saxon Centre, 11 The Saxon Centre, Bargates, Bournemouth, Dorset, BH23 1PZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 442849
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Frettens LLP are accredited by
We are a leading law firm based in the south of England, with offices in Christchurch, Ringwood and Wimborne. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as an 'outstanding' place to work by Best Companies.
The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Frettens LLP are accredited by
We are a leading law firm based in the south of England, with offices in Christchurch, Ringwood and Wimborne. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as an 'outstanding' place to work by Best Companies.
The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
The Saxon Centre, 11 The Saxon Centre, Bargates, Bournemouth, Dorset, BH23 1PZ
What clients say about Frettens LLP
Clients praise the firm for conveyancing, wills & probate, employment, family and commercial law, plus business and M&A support — highlighting strong technical knowledge and efficient, proactive case management. Reviews consistently value clear, timely communication, responsiveness and pragmatic, commercial advice. Clients also applaud empathy, patience and reassurance during sensitive or stressful matters, plus approachability, friendliness and professionalism. Many note good value, transparent fees and dependable support that makes complex transactions straightforward and reduces stress.
This review was submitted by a verified client of Frettens LLP.
Very nice people to deal with and got everything sorted for us
This review was submitted by a verified client of Frettens LLP.
Thank you Emma Dugdale and Clare Hallett for the exceptional service you provided during the recent sale of our house. Your communication throughout the process was outstanding. We truly appreciated how promptly you returned our calls and how proactively you kept us informed at every stage. Everything was explained clearly, and your suggestions and support were invaluable to us. Furthermore, your fees were transparent, and we feel we received great value for money. We will certainly be recommending Frettens to others!
Thank you Ali it was great working with you. Clare and Emma
This review was submitted by a verified client of Frettens LLP.
On the whole, a great experience. The occasional reminder of important events about to happen would be useful. They were always in the letters but in the deluge of information they can be easily be missed.
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Hi Peter, thank you for leaving us a positive review, we really appreciate your feedback. We hope to work with you again in the future!
This review was submitted by a verified client of Frettens LLP.
Although various complications arose during the process these were always dealt with helpfully and professionally.
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Hi David and Margaret, thank you for leaving us a 5-star review. We are looking forward to working with you again in the future!
This review was submitted by a verified client of Frettens LLP.
CONVEYANCING CARRIED OUT IN A PROFFESSIONAL MANNER.
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We appreciate the feedback, your kind words have been passed onto Charlotte and we look forward to working closely with you again soon :)
I went with Frettens as they seemed to have a good reputation and I wanted to support a local business. I was happy with the initial onboarding process, which was clear and streamlined. My issues with the service I received was 75% around their dismissive attitude and 25% around them not doing agreed tasked on time which led to missing our completion date for a house sale. This was completely avoidable. Several times I would be told I would receive an update, which never came. More than once my solicitor went on leave without a heads up and I would find out by getting their out of office response (of course I don’t resent them having leave, it was the lack of communication). When the searches came through I was told I could have a phone call on Friday morning if I had any questions. I said yes please, and this was ignored. More than once I sent an email that was just not responded to. My ISA funds were not requested in time. Searches were not sent off in time. Despite them having the paperwork for 8 weeks. When it looked like we were going to miss the completion date, I mentioned something about the estate agent being concerned we were set to miss the completion date I received a dismissive, ‘oh they just have monthly targets’. Erm.. there’s a buyer (me) and a seller that have removals that need to be rebooked at short notice and other pretty major inconveniences. The attitude was just not ok. Every day for over a week I was told we would exchange tomorrow and this was always me chasing them for an update because each day I was believing it was going to happen. I contained my irritation at the time as I feared it could delay everything even more. I have gone elsewhere now to sort out my will and I would never use Frettens again. In short I found them apathetic, rude and incompetent. I spoke with the estate agent throughout the process and they commented that I had had a particularly bad experience and was unlucky with my allocation of solicitor.
Hi Sarah We are disappointed to read your feedback. We have tried to give you a call to discuss it and have left you a message. We are always keen to hear feedback on how we can improve our service and would welcome the opportunity to discuss your experience. To address a couple of your points that we are able to online: Your purchase was completed within 8 weeks of instruction, which relatively quick for a leasehold property, and within timescales requested. Your lawyer had two days of holiday in the 8 week period and their paralegal (who was informed of your case) was covering on both days, as per emails and out of office messages. Please do return Clare’s call Many Thanks
What clients say about Frettens LLP
Clients praise the firm for conveyancing, wills & probate, employment, family and commercial law, plus business and M&A support — highlighting strong technical knowledge and efficient, proactive case management. Reviews consistently value clear, timely communication, responsiveness and pragmatic, commercial advice. Clients also applaud empathy, patience and reassurance during sensitive or stressful matters, plus approachability, friendliness and professionalism. Many note good value, transparent fees and dependable support that makes complex transactions straightforward and reduces stress.
This review was submitted by a verified client of Frettens LLP.
Second time we have used Clare for a property transaction and both times have been exceptional
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This review was submitted by a verified client of Frettens LLP.
Professional service. Shelley had to deal with two siblings and me, and sometimes one of us was abroad.
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This review was submitted by a verified client of Frettens LLP.
Cheryl was fantastic throughout the entire process. She was always available to take calls, responded to emails in a timely manner and was incredibly proactive!
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This review was submitted by a verified client of Frettens LLP.
First time selling a house, Edward made the whole process easy and we somehow managed to go from offer to completion in only two months!
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This review was submitted by a verified client of Frettens LLP.
I have used Frettens now for several conveyancing transactions as well as other legal matters over the years. Their communication is always top tier and they work incredibly efficiently and professionally. I will continue to use them and would definitely recommend.
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Amazing service for Charlotte , cannot praise her enough for fer efforts to get my house sale through , a complete asset to the firm
Frettens have been brilliant in handling my business sale. From first phone call to completion they have been extremely helpful, diligent and responsive. I can highly recommend them !!!
Hi Mark, thank you for leaving us a positive review. We hope to work closely with you again in the future!
Excellent communication in our house sale and purchase. No question was too silly and were always clearly responded to. Many thanks to Shelley Dancer for her great communications.
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Hi Mandy, thank you for leaving us a 5-star review. We will pass your positive feedback onto Shelley!
Phoebe was always helpful and tireless in chasing up a particularly difficult situation
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Hi Helen, thank you for leaving your positive feedback about Phoebe. We will pass this onto her!
Very good service. Great contact and dealt with all issues really well.
Thank you for leaving us a 5-star review, we are always pleased to hear that we were able to help you with your matter.
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