Sabina
Recommended by estate agent
Recommended by estate agent. Took them 5 months to send me a copy of the lease. Wasted money on a surveyor after being recommended by conveyancer at TR. I can see the other peoples experiences are similar to mine. Adding additional costs. Lack of communication. Their in house complaints procedure just did not address my timeline. I noted issues with plan of flat, I noted issues with service charges, increase in ground rent noted by me. No immediate guidance, and noted their lack of advice. I would not recommend TR.
A representative from Taylor Rose responded to this review
Hi Sabina, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.