Jason
Housing & Property
Poor service
Poor service deceiving time consuming overcharged lackadaisical no regards poor communication
Solicitors tagged in
this review
Warner Goodman LLP
Consumer
|
2,148 Total Company Reviews
Consumer
|
2,148 Total Company Reviews
Compass House, 1-3 The Avenue, Southampton, Hampshire, SO17 1XG
Accepting new clients
Compass House, 1-3 The Avenue, Southampton, Hampshire, SO17 1XG
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 463471
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Warner Goodman LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
7%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
11%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
10%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.6/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.5/5
Accreditations
Warner Goodman LLP are accredited by
Description
Warner Goodman LLP is one of the leading law firms in the Hampshire and Solent area, delivering trusted legal services for over 170 years. The firm has received numerous accolades over the years, including LawNet Law Firm of the Year and Hampshire Venus Awards Company of the Year. Today, we employ over 160 people across five offices in Fareham, Portsmouth, Southampton, Chandler’s Ford and Waterlooville. We provide a vast range of legal services to both businesses and individuals, supporting a diverse portfolio of local, national and international clients.
Rankings by area of expertise
The rankings below show the areas of expertise that Warner Goodman LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Warner Goodman LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
14%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
14% above
national average
Success
Rate
Rate
Satisfied with outcome
17%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
17% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
18%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
18% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Warner Goodman LLP are accredited by
Description
Warner Goodman LLP is one of the leading law firms in the Hampshire and Solent area, delivering trusted legal services for over 170 years. The firm has received numerous accolades over the years, including LawNet Law Firm of the Year and Hampshire Venus Awards Company of the Year. Today, we employ over 160 people across five offices in Fareham, Portsmouth, Southampton, Chandler’s Ford and Waterlooville. We provide a vast range of legal services to both businesses and individuals, supporting a diverse portfolio of local, national and international clients.
Rankings by area of expertise
The rankings below show the areas of expertise that Warner Goodman LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 9
Wills, Trusts & Probate
2 / 26
Commercial Property
1 / 8
Auction Law
1 / 2
Family Law
2 / 7
Asset Management
1 / 11
Employment
1 / 9
Land Law
2 / 5
Dispute Resolution
1 / 8
Inheritance Law
1 / 4
Commercial and Business Law
1 / 5
Fraud Law
1 / 9
Professional Negligence
1 / 36
Contract Law
1 / 6
Court of Protection and Deputyship
1 / 4
Elder Law
1 / 6
Mergers and Acquisitions Law
1 / 4
Litigation
1 / 3
IT & Intellectual Property
1 / 6
Charities
1 / 4
Personal Injury
1 / 6
Company & Commercial
1 / 7
Insurance Law
1 / 10
Construction
1 / 5
Consumer
1 / 8
Child Law
2 / 4
Debt and Tax Law
1 / 5
Money & Tax
1 / 8
Equity Law
1 / 5
Crime/ Criminal Defence
1 / 5
Banking
1 / 5
Company Law
1 / 4
Care Law
1 / 14
Clinical Negligence
1 / 6
Planning Law
1 / 5
Marketing Law
1 / 3
Welfare & Benefits
1 / 67
Health and Welfare Law
1 / 5
Enforcement Law
1 / 3
Pensions Law
1 / 3
Copyright Law
1 / 4
Intellectual Property Law
1 / 12
Medical Law
1 / 3
Criminal Law
1 / 11
Disability Law
1 / 12
Domestic Violence Law
1 / 4
Education
1 / 5
Environmental Law
1 / 4
Civil Rights Law
1 / 3
Energy Law
1 / 5
Engineering Law
1 / 10
Equality Law
1 / 16
Injunctions Law
1 / 3
Occupational Health Law
1 / 8
Sports Law
1 / 5
Bribery and Corruption Law
1 / 3
Cybersecurity and Data Protection Law
1 / 16
Discrimination Law
1 / 8
Hospitality Law
1 / 6
International Enforcement of Judgments
1 / 1
National Insurance Law
1 / 9
Privacy Law
1 / 16
Social Law
1 / 5
Tourism Law
1 / 3
Defamation Law
1 / 2
Fire Safety Law
1 / 9
Health and Safety Law
1 / 13
Infrastructure Law
1 / 13
Prison Law
1 / 7
Surveillance Law
1 / 8
White Collar Crime
1 / 4
Local
2 / 44
Housing & Property
16 / 4,772
Wills, Trusts & Probate
57 / 3,763
Commercial Property
81 / 3,667
Auction Law
37 / 285
Family Law
201 / 4,224
Asset Management
29 / 394
Employment
54 / 3,622
Land Law
108 / 1,322
Dispute Resolution
45 / 1,802
Inheritance Law
77 / 680
Commercial and Business Law
47 / 355
Fraud Law
41 / 514
Professional Negligence
27 / 1,298
Contract Law
83 / 1,426
Court of Protection and Deputyship
74 / 577
Elder Law
51 / 317
Mergers and Acquisitions Law
43 / 433
Litigation
86 / 892
IT & Intellectual Property
28 / 1,114
Charities
103 / 767
Personal Injury
89 / 2,650
Company & Commercial
71 / 4,183
Insurance Law
48 / 659
Construction
110 / 854
Consumer
42 / 4,415
Child Law
146 / 1,640
Debt and Tax Law
52 / 787
Money & Tax
23 / 1,951
Equity Law
63 / 569
Crime/ Criminal Defence
211 / 2,142
Banking
109 / 1,032
Company Law
75 / 970
Care Law
53 / 531
Clinical Negligence
231 / 1,247
Planning Law
60 / 585
Marketing Law
6 / 98
Welfare & Benefits
8 / 1,050
Health and Welfare Law
25 / 186
Enforcement Law
43 / 576
Pensions Law
46 / 488
Copyright Law
34 / 522
Intellectual Property Law
48 / 625
Medical Law
19 / 189
Criminal Law
72 / 1,008
Disability Law
44 / 601
Domestic Violence Law
76 / 896
Education
65 / 422
Environmental Law
39 / 394
Civil Rights Law
7 / 97
Energy Law
35 / 359
Engineering Law
7 / 126
Equality Law
63 / 1,097
Injunctions Law
71 / 931
Occupational Health Law
39 / 429
Sports Law
32 / 303
Bribery and Corruption Law
35 / 411
Cybersecurity and Data Protection Law
43 / 893
Discrimination Law
37 / 499
Hospitality Law
11 / 95
International Enforcement of Judgments
18 / 153
National Insurance Law
36 / 422
Privacy Law
22 / 514
Social Law
16 / 225
Tourism Law
5 / 43
Defamation Law
23 / 265
Fire Safety Law
12 / 180
Health and Safety Law
55 / 574
Infrastructure Law
11 / 187
Prison Law
25 / 241
Surveillance Law
10 / 164
White Collar Crime
27 / 204
National
70 / 11,165
Meet the team of Warner Goodman LLP
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Claire Knight
Chartered Legal Executive and Associate
5.0
|
7 Reviews
Grace Kabasele
Solicitor
5.0
|
18 Reviews
Louise Bodeker
Solicitor
4.9
|
19 Reviews
Dan Thompson
Partner
4.9
|
13 Reviews
Deborah Foundling
Associate Solicitor
4.4
|
8 Reviews
Graeme Barclay
Partner
5.0
|
3 Reviews
Howard Robson
Partner
4.9
|
42 Reviews
Kiri Saunders-Brown
Solicitor
4.7
|
103 Reviews
Molly Puntis
Paralegal
5.0
|
6 Reviews
Naushad Rahman
Partner
5.0
|
1 Reviews
Robyn Finnegan
Solicitor
5.0
|
5 Reviews
Samantha Miles
Partner
5.0
|
26 Reviews
Anastasia Said
Trainee Solicitor
0.0
|
0 Reviews
Meet the team of Warner Goodman LLP
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Kiri Saunders-Brown
Solicitor
4.7
|
103 Reviews
Howard Robson
Partner
4.9
|
42 Reviews
Samantha Miles
Partner
5.0
|
26 Reviews
Louise Bodeker
Solicitor
4.9
|
19 Reviews
Grace Kabasele
Solicitor
5.0
|
18 Reviews
Dan Thompson
Partner
4.9
|
13 Reviews
Helen Porter
Partner
4.8
|
10 Reviews
Deborah Foundling
Associate Solicitor
4.4
|
8 Reviews
Claire Knight
Chartered Legal Executive and Associate
5.0
|
7 Reviews
Molly Puntis
Paralegal
5.0
|
6 Reviews
Robyn Finnegan
Solicitor
5.0
|
5 Reviews
Brian Kirby
Head of Debt Recovery
5.0
|
5 Reviews
Steven Grant
Partner
5.0
|
5 Reviews
Graeme Barclay
Partner
5.0
|
3 Reviews
Naushad Rahman
Partner
5.0
|
1 Reviews
Anastasia Said
Trainee Solicitor
0.0
|
0 Reviews
Contact & Locations - Warner Goodman LLP
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Compass House, 1-3 The Avenue, Southampton, Hampshire, SO17 1XG
Reviews
4.5
/5
43 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Warner Goodman LLP
The firm specialises in conveyancing, property transactions, employment/settlement agreements and personal injury, demonstrating strong technical expertise and efficient case management. Clients praise speedy, clear communication, proactive handling of complications and reliable progress updates. Valued soft skills include professionalism, empathy, patience, approachability and reassurance during stressful or complex matters. Reviewers highlight responsiveness, clarity in explaining processes, attention to detail and a friendly, supportive manner, often exceeding expectations and inspiring repeat instructions and recommendations.
Excellent communication
Very professional
Efficient service
Prompt responses
Friendly staff
Supportive team
Helpful guidance
Smooth process
Knowledgeable team
Highly recommended
ReviewSolicitors Review List
Jason
Housing & Property
Bad service over priced poor communication slow uncaring lackadaisical
Didn’t nothing they said no communication still waiting for her to do what she said indecisive poor use of time costing me but they don’t care
Solicitors tagged in
this review
Bill
Unhappy cutomer
Very disappointed with the service, wish had gone elsewhere. No updates or feedback unless chased, unless payment required then strangely plenty of communication. Sent on a wild goose chase to get bank statements that included my 90 year old father having to visit his bank on a 2 hour round trip. Despite requesting these documents, when supplied, told these would not be sufficent and different information then requested - appalling.
A representative from Warner Goodman LLP responded to this review
Hi Bill, we are sorry to hear that you are less than satisfied with the service that you received. We always aim to provide the most efficient and helpful service to our clients and I can see that your queries were responded to the next business day, therefore we would invite you to make contact with us so that we can address any dissatisfaction directly.
Raymond
Verified
This review was submitted by a verified client of Warner Goodman LLP.
Housing & Property
Local legal services
Very happy with the service and as you are local, I felt hat you are close enough if I had an issue.
Dian
Verified
This review was submitted by a verified client of Warner Goodman LLP.
Housing & Property
Residential Litigation/Warner Goodman, London Road
Daniel provided a first class service, resulting in a successful outcome for us. Daniel provided excellent professionalism, communication, advice and information. This was combined with a friendly and approachable manner, which helped to make the experience as stress free as possible.
Other Reviews
Tracy
Consumer
Litigation / Dispute Resolution
I was struggling to find a lawyer to listen to my case as it was a complex case , I contacted warner goodman ,Matthew was the first person I spoke to listened to me with empathy . I met with the solicitor who would worked with me .Though out my case I was supported & guided , I was given correct information , my case was dealt with in a professional manor over a period of time with a satisfactory result . Thank you When your world crashes down and feel there is no way out , there will always be help .
Solicitors tagged in
this review
Warner Goodman LLP
Thank you for sharing your experience, Tracy. We’re delighted that Matthew and our team were able to listen, support, and guide you through such a complex and challenging case. It’s wonderful to hear that you felt informed, supported, and ultimately achieved a satisfactory outcome. Your kind words mean a great deal to us, and we’re pleased we could provide help when you needed it most.
Jamie Trescothic
Housing & Property
Other
Cannot fault the service received. All dealt with in a very timely manner to our satisfaction.
Legal experts tagged in
this review
Warner Goodman LLP
Dear Jamie, Thank you for your feedback! We're delighted that you found our service timely and satisfactory.
Jane
Wills, Trusts & Probate
Wills, Trusts and Probate
Complete efficiency and professionalism at every stage while trying to write my Will. Not least of which their invaluable help in making me understand the legal jargon.
Warner Goodman LLP
Thank you for the positive review, Jane. We're delighted to have provided you with efficient and professional service while writing your Will. If you have any more questions or require further assistance, feel free to contact us. We appreciate your trust and confidence in our services.
Qiao vs Baginski
Consumer
Litigation / Dispute Resolution
I deal with Amelia Ford, who doesn't seem to feature on your staff list.
John
Wills, Trusts & Probate
Wills, Trusts and Probate
A professional service in offering advice and drawing up a will. Friendly and efficient, it gives confidence at every stage. I highly recommend!
Solicitors tagged in
this review
Warner Goodman LLP
Dear John, we are glad to hear such positive feedback regarding our firm and will make sure your comments are passed on to Jane.
Reviews
4.9
/5
2148 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Warner Goodman LLP
The firm specialises in conveyancing, property transactions, employment/settlement agreements and personal injury, demonstrating strong technical expertise and efficient case management. Clients praise speedy, clear communication, proactive handling of complications and reliable progress updates. Valued soft skills include professionalism, empathy, patience, approachability and reassurance during stressful or complex matters. Reviewers highlight responsiveness, clarity in explaining processes, attention to detail and a friendly, supportive manner, often exceeding expectations and inspiring repeat instructions and recommendations.
Excellent communication
Very professional
Efficient service
Prompt responses
Friendly staff
Supportive team
Helpful guidance
Smooth process
Knowledgeable team
Highly recommended
ReviewSolicitors Review List
anonymous
Housing & Property
Property Conveyancing
Amelia was nothing short of fantastic! She was incredibly efficient and supportive during the process of buying our first home. Amelia was always at the end of the phone or an email to answer any queries we had. Couldn’t recommend her enough!
Legal experts tagged in
this review
from Warner Goodman LLP
We truly appreciate your trust in us for such an important life event, as well as your high recommendation. We wish you all the very best as you settle into your new home!
Kirsten
Housing & Property
Samantha
Through an extremely tough time for myself dealing with an ex partner and courts for sale of a property, Samantha has been nothing but understanding, reliable, caring and patient. I would highly recommend her to anyone, she is the best! Thank you Samantha
Solicitors tagged in
this review
from Warner Goodman LLP
Thank you so much for sharing your experience, Kirsten. Dealing with courts and an ex-partner to sort out a property sale is incredibly draining, both legally and emotionally. We are so glad that Samantha could be that reliable, caring anchor for you during such a tough chapter. We wish you a peaceful and bright fresh start!
Kate
Verified
This review was submitted by a verified client of Warner Goodman LLP.
Great service
Stacey and team were professional, knowledgeable and approachable and were always on hand to answer my questions helping me through the selling and buying process.
Legal experts tagged in
this review
from Warner Goodman LLP
Dear Kate. Thank you for your kind feedback. We’re really pleased to hear that Stacey and the team were professional, knowledgeable, and approachable throughout your sale and purchase, and that they were able to support you whenever needed.
John Stansfield
Personal Injury
Very helpful and comprehensive service
I needed help after being injured in a road accident. Warner Goodman had been recommended by a friend and I received excellent help and advice from Molly throughout my case. She ended up securing me a significant amount of damages that far exceeded my best expectations, and was professional and efficient at all times. I wouldn't hesitate to recommend Molly and Warner Goodman to anyone needing similar help and representation in future.
Legal experts tagged in
this review
from Warner Goodman LLP
Dear John, Thank you for your feedback. We’re delighted to hear that Molly provided excellent support and advice throughout your case following your road accident. It’s great to know that her professional and efficient approach helped secure an outcome that exceeded your expectations. Your recommendation of our firm is greatly appreciated.
Terri Martin
Verified
This review was submitted by a verified client of Warner Goodman LLP.
Housing & Property
Reliable, Efficient and Supportive Conveyancing Team
We used Warner Goodman LLP for conveyancing when buying our first home and again for the sale and purchase of our next, and they were fantastic both times. The journey this time was a long one, with two purchases falling through before we finally found our forever home. Throughout it all, Stacey & Jordan were patient, supportive, and never once made us feel like a nuisance. Communication was excellent, they worked incredibly quickly, and any queries were answered the same or next day. We couldn’t fault their service and would highly recommend them to anyone looking for reliable, efficient, and friendly conveyancing solicitors.
Legal experts tagged in
this review
from Warner Goodman LLP
Thank you so much for taking the time to leave this wonderful review, Terri. We’re delighted that Stacey and Jordan could support you through both purchases — especially given the challenges you faced with two previous sales falling through. It means a great deal to know you found our communication prompt, our responses helpful, and our approach patient and supportive throughout the process. We’re very grateful for your recommendation and pleased we could help you reach your forever home. If you ever need assistance in the future, please don’t hesitate to get in touch.
Other Reviews
Anonymous
Conveyancing
The warner goodman team did a fantastic job. It is the 4 th time I have used them to sell a property. They are efficient and professional and go above and beyond to provide an excellent service
Legal experts tagged in
this review
David Barnett
Employment
I am very pleased, satisfied and grateful for the work completed on my behalf. I would highly recommend Warner Goodman
Legal experts tagged in
this review
Michelle Sheppard
Conveyancing
Wendi was so efficient and helpful for the whole process, we really appreciate everything she did for us and the purchase and sale of our old and new home. We would definitely recommend Warner Goodman to anyone looking to buy / sell
Legal experts tagged in
this review
Anonymous
Housing & Property
Conveyancing
Very good service, efficient and all run very smoothly, keeping us informed of progress through to completion.
Legal experts tagged in
this review
from Warner Goodman LLP
Thank you for choosing us to assist with your move, and we wish you all the very best in your new home!
Anonymous
Housing & Property
Conveyancing
This feedback is for Karen Kinny who wasn’t an option on your drop box above but has worked with us from start to finish. Karen was professional, transparent and clear all the way through the process she was pro-active with requests for what we needed to provide and kept us up to date with all progress.
from Warner Goodman LLP
Thank you for the great feedback, and a special thank you for making sure Karen got the shout-out she deserved despite the drop-down menu! Thanks again for trusting us with your move, and all the very best in your new place!
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