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ReviewSolicitors Suitability Check
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It brings together information from publicly available sources, regulatory data, and verified client reviews
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This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success Rate
Satisfied with outcome
18%above national average
Nelsons Solicitors Limited
100%
National Average
82%
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would Recommend
Would recommend to friends and family
19%above national average
Nelsons Solicitors Limited
100%
National Average
81%
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication5.0/5
Initial Impressions5.0/5
Approachability5.0/5
Documentation Accuracy5.0/5
Legal Knowledge5.0/5
Value for money4.8/5
Accreditations
Nelsons Solicitors Limited are accredited by
Nelsons Solicitors Limited are accredited by
Children Law
Solicitors who have our Children Law Accreditation are specialists in dealing with legal issues related to children, such as:
adoption
child protection
arrangements for children following family breakdown
Personal Injury
Our Personal Injury Accreditation is the quality mark for legal experts that shows a law firm has special expertise in handling personal injury cases. These are legal cases where someone has been injured, whether physically or emotionally, and is seeking compensation.
Clinical Negligence
Our Clinical Negligence Accreditation is the quality mark for legal experts who can help when a healthcare professional (for example a doctor, surgeon, nurse, therapist, or dentist) has provided care that was below an acceptable standard.
Family Law
Our Family Law and Family Law Advanced Accreditations are the quality marks for family lawyers. Our accredited family lawyers are experts who can give you legal advice on issues such as:
marriage
separation
divorce
arrangements for children
adoption
They understand that family issues can be personal and sometimes difficult. They’re committed to dealing with each case thoughtfully and sensitively.
Conveyancing Quality Scheme
Our ConveyancingQuality SchemeAccreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.
Trading names:
•Nelsons Law
•Nelsons Solicitors
•Nelsons
Description
Nelsons is a leading law firm with offices in Derby, Leicester and Nottingham, providing support and advice to businesses, individuals and families with their legal and investment needs. Recognised by independently researched publications, we feature in The Lawyer’s UK 200 Annual Report of the UK’s largest 200 law firms.
About this law firm
Nelsons is a leading law firm with offices in Derby, Leicester and Nottingham, providing support and advice to businesses, individuals and families with their legal and investment needs. Recognised by independently researched publications, we feature in The Lawyer’s UK 200 Annual Report of the UK’s largest 200 law firms.
Rankings by area of expertise
The rankings below show the areas of expertise that Nelsons Solicitors Limited offers to clients. You can
see how good the service offered is in comparison to all other law firms nationally / locally.
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success Rate
Satisfied with outcome
15%above national average
Nelsons Solicitors Limited
97%
National Average
82%
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would Recommend
Would recommend to friends and family
16%above national average
Nelsons Solicitors Limited
97%
National Average
81%
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication4.8/5
Initial Impressions4.8/5
Approachability4.8/5
Documentation Accuracy4.8/5
Legal Knowledge4.8/5
Value for money4.8/5
Accreditations
Nelsons Solicitors Limited are accredited by
Nelsons Solicitors Limited are accredited by
Children Law
Solicitors who have our Children Law Accreditation are specialists in dealing with legal issues related to children, such as:
adoption
child protection
arrangements for children following family breakdown
Personal Injury
Our Personal Injury Accreditation is the quality mark for legal experts that shows a law firm has special expertise in handling personal injury cases. These are legal cases where someone has been injured, whether physically or emotionally, and is seeking compensation.
Clinical Negligence
Our Clinical Negligence Accreditation is the quality mark for legal experts who can help when a healthcare professional (for example a doctor, surgeon, nurse, therapist, or dentist) has provided care that was below an acceptable standard.
Family Law
Our Family Law and Family Law Advanced Accreditations are the quality marks for family lawyers. Our accredited family lawyers are experts who can give you legal advice on issues such as:
marriage
separation
divorce
arrangements for children
adoption
They understand that family issues can be personal and sometimes difficult. They’re committed to dealing with each case thoughtfully and sensitively.
Conveyancing Quality Scheme
Our ConveyancingQuality SchemeAccreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.
Trading names:
•Nelsons Law
•Nelsons Solicitors
•Nelsons
Description
Nelsons is a leading law firm with offices in Derby, Leicester and Nottingham, providing support and advice to businesses, individuals and families with their legal and investment needs. Recognised by independently researched publications, we feature in The Lawyer’s UK 200 Annual Report of the UK’s largest 200 law firms.
About this law firm
Nelsons is a leading law firm with offices in Derby, Leicester and Nottingham, providing support and advice to businesses, individuals and families with their legal and investment needs. Recognised by independently researched publications, we feature in The Lawyer’s UK 200 Annual Report of the UK’s largest 200 law firms.
Rankings by area of expertise
The rankings below show the areas of expertise that Nelsons Solicitors Limited offers to clients. You can
see how good the service offered is in comparison to all other law firms nationally / locally.
Clients praise the firm for expertise in conveyancing, wills and trusts, probate and estate administration, medical negligence, personal injury, divorce and financial advice. Reviews consistently highlight efficient handling, clear explanations, prompt communication and strong attention to detail. Clients also value the firm’s compassion, patience, reassurance and willingness to go the extra mile, especially in sensitive matters. The service is described as professional, approachable, knowledgeable and supportive, with a calm, client-centred approach that makes complex processes feel straightforward and well managed.
Clear communication
Highly professional
Very efficient
Approachable staff
Prompt updates
Supportive guidance
Patient explanations
Compassionate service
Knowledgeable advice
Smooth process
ReviewSolicitors Review List
Karen Fox
Wills, Trusts & Probate
PROFESSIONAL CARING AND EXTREMELY HELPFUL
I cannot thank Rebecca Dean enough for all her help and support in dealing with my late father's estate. She guided me throughout with great professionalism, patience and understanding. Rebecca also dealt with a Deed of Variation for me, explaining everything clearly. I felt that nothing was too much trouble for Rebecca. She was approachable, helpful and extremely efficient at all times. I would have no hesitation whatsoever in recommending Rebecca Dean and Nelson's solicitors to anyone needing any help with an estate or similar matters. I am extremely grateful for the work she carried out for me.
Hi Karen, it is lovely to hear that Rebecca provided such compassionate and dependable guidance while handling your father’s estate. We are grateful for your recommendation and for taking the time to share your experience.
anonymous
Family Law
Setting up lasting power of attorney
Heidi took us (myself and my wife) through the process answering our questions clearly and professionally. We were totally satisfied with her support. Many thanks
Thank you for your kind feedback. We are pleased to hear that Heidi provided clear and professional guidance throughout and gave you both confidence in the process. We greatly appreciate you taking the time to share your experience.
John Bebb
Verified
This review was submitted by a verified client of Nelsons Solicitors Limited.
Wills, Trusts & Probate
Wills Review
Good sound advice given in a friendly and helpful manner - top rate
Thank you so much for trusting us with your Will review, John, and please know we are always here whenever you or your family need us in the future.
Hayley Stower and Mark Green
Verified
This review was submitted by a verified client of Nelsons Solicitors Limited.
Wills, Trusts & Probate
Excellent Service
Excellent service from start to finish with our Wills. We were able to identify what best suited our circumstances. Personalised client centred approach. Thank you!
Thank you for the fantastic review! We are delighted to have provided an excellent, client-centered service from start to finish for your Wills. Knowing that our personalized approach helped you find the perfect solutions for your circumstances means a lot to us. Thank you for your support!
Simon Burns
Verified
This review was submitted by a verified client of Nelsons Solicitors Limited.
Hi Simon, thank you for sharing your experience! We are very pleased to hear that Tom provided such expert and attentive support. He always aims to be incredibly meticulous in his work, so knowing you felt thoroughly looked after means a great deal to us. We appreciate your feedback!
Other Reviews
Avril
Wills, Trusts & Probate
Avril
Excellent and personal service throughout our dealings with Tom Glenister to create our new ‘Wills and Discretionary Trust’.
It was particularly reassuring to know that Tom has a personal interest and knowledge of people with learning disabilities. His help and understanding has given us the confidence that our concerns and hopes for our son’s future will be taken care of.
Thank you for the wonderful review, Avril! We are delighted that Tom could offer the specialized guidance and understanding needed for your son's trust. Knowing you have peace of mind for the future means the world to our team.
Ian Root
Wills, Trusts & Probate
Ian
Very pleased with the way Lesley handled our situation.
Thank you Ian for your kind review. We are very pleased to hear that you were satisfied with how Lesley managed your case.
Lesley consistently strives to provide professional and attentive service, and we will be sure to share your positive feedback with her. Knowing that our clients feel well-supported during their legal journey is always our greatest reward.
Cat
Wills, Trusts & Probate
Cat
Kathryn Caple helped me after my mum passed away. Throughout the whole process of sorting mums Probate she was efficient, kind, understanding and very knowledgable. Nothing was too much trouble and she explained every step of the process. Would highly recommend
Thank you, Cat, for your kind feedback. We are delighted to hear that Kathryn provided efficient, understanding, and knowledgeable support during your mother’s probate, making the process as smooth as possible.
Kind regards,
Nelsons Solicitors Limited
Annabel
Wills, Trusts & Probate
Annabel
Amanda Voakes helped me prepare my Will and Lasting Powers of Attorney for my husband and I. She was very helpful, professional and friendly on our zoom meetings and went through every aspect in great detail for us. She was extremely efficient and made all the instructions very clear for us and was available to answer any queries. I would have no hesitation in recommending her.
A representative from Nelsons Solicitors Limited responded to this review
Dear Annabel,
Thank you very much for taking the time to write this review on the service and advice that you have received from Amanda.
Many thanks,
Nelsons
Dikshika
Wills, Trusts & Probate
Dikshika
I have dealt with Glynis and Nadia at Nelson’s whom were both extremely thorough, knowledgeable, empathetic and efficient.
I have also dealt with Naomi, Lewis and Lesley. The accounts department and the solicitors communication could do with working more efficiently with improved communication. I’ve had to make contact I unnecessarily as a result .
Thank you very much Glynis and Nadia for your exceptional professionalism and support.
Kindest regards , Dixie.
A representative from Nelsons Solicitors Limited responded to this review
Dear Dikshika,
Thank you very much for taking the time to write this review on the service and advice that you have received. It is greatly appreciated.
Many thanks,
Nelsons
Reviews
4.9/5
904 Reviews
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Clients say
What clients say about Nelsons Solicitors Limited
Clients praise the firm for expertise in conveyancing, wills and trusts, probate and estate administration, medical negligence, personal injury, divorce and financial advice. Reviews consistently highlight efficient handling, clear explanations, prompt communication and strong attention to detail. Clients also value the firm’s compassion, patience, reassurance and willingness to go the extra mile, especially in sensitive matters. The service is described as professional, approachable, knowledgeable and supportive, with a calm, client-centred approach that makes complex processes feel straightforward and well managed.
Clear communication
Highly professional
Very efficient
Approachable staff
Prompt updates
Supportive guidance
Patient explanations
Compassionate service
Knowledgeable advice
Smooth process
ReviewSolicitors Review List
Anonymous
Verified
This review was submitted by a verified client of Nelsons Solicitors Limited.
Quick to respond and brilliant communication.
As a very busy woman, I needed a firm to deal with my case efficiently and economically. Nelsons did just that. Giacomo was a pleasure to deal with and made sure the process ran smoothly and was managed in line with my wishes.
We are pleased to hear that Giacomo provided an efficient and considerate service tailored to your needs. It is particularly good to know that he helped ensure everything progressed smoothly and in accordance with your wishes. Thank you for sharing your feedback.
Karen Fox
Wills, Trusts & Probate
PROFESSIONAL CARING AND EXTREMELY HELPFUL
I cannot thank Rebecca Dean enough for all her help and support in dealing with my late father's estate. She guided me throughout with great professionalism, patience and understanding. Rebecca also dealt with a Deed of Variation for me, explaining everything clearly. I felt that nothing was too much trouble for Rebecca. She was approachable, helpful and extremely efficient at all times. I would have no hesitation whatsoever in recommending Rebecca Dean and Nelson's solicitors to anyone needing any help with an estate or similar matters. I am extremely grateful for the work she carried out for me.
Hi Karen, it is lovely to hear that Rebecca provided such compassionate and dependable guidance while handling your father’s estate. We are grateful for your recommendation and for taking the time to share your experience.
anonymous
Family Law
Setting up lasting power of attorney
Heidi took us (myself and my wife) through the process answering our questions clearly and professionally. We were totally satisfied with her support. Many thanks
Thank you for your kind feedback. We are pleased to hear that Heidi provided clear and professional guidance throughout and gave you both confidence in the process. We greatly appreciate you taking the time to share your experience.
Angela Law
Clinical Negligence
An Exceptional Solicitor and Truly Remarkable Person
Our family has endured unimaginable trauma following the stillbirth of my granddaughter, baby Vienna. This was my daughter’s first baby, a moment in her life that should have been filled with joy, excitement, and dreams for the future. Instead, all of that hope was shattered in an instant, leaving my daughter and our entire family with a grief so deep that it has changed our lives forever.
The trauma my daughter has carried since losing her baby has been overwhelming. She has had to face day after day of heartbreak, confusion, and emotional pain that no mother should ever have to experience. Watching her try to rebuild her life while grieving her first child has been devastating. As her mum, you want nothing more than to take that unbearable pain away and lift it from her shoulders, but you simply cannot. All you can do is stand beside her, even when your own heart is breaking.
Throughout this incredibly difficult journey, I cannot express enough gratitude to Danielle.
Danielle didn’t just support us legally; she supported us emotionally too. She understood the depth of my daughter’s grief and treated her with compassion, patience, kindness, and genuine humanity. At a time when my daughter was at her most vulnerable, Danielle made her feel seen, heard, understood, and protected. She also helped me find the strength to continue supporting and encouraging my daughter through some of the darkest moments of our lives.
Danielle took great care in coordinating and arranging all of the professional parties involved in the case, ensuring that everything was handled sensitively, efficiently, and with the utmost consideration for my daughter’s wellbeing. Her organisation, communication, and guidance helped minimise any further emotional impact on my daughter and allowed her to focus on healing, knowing that the legal process was being managed with care and professionalism.
Danielle stood beside us through some of the most painful years of our lives, providing comfort, determination and reassurance, when we needed it most. She is an exceptional solicitor and, more importantly, a truly remarkable human being. Her compassion and dedication made a profound difference to my daughter and to our entire family during a time when we felt completely overwhelmed.
We will never forget the care, understanding, and support Danielle showed us. We will always be deeply grateful for everything she did for my daughter, for baby Vienna, and for our family.
Thank you, Danielle, from the bottom of our hearts.
Thank you for your heartfelt words, Angela. We are deeply grateful for the trust you placed in Danielle during such a profoundly difficult time for your family. It means a great deal to know that her care and dedication helped provide reassurance and support when it was needed most.
Lydia Zzinga
Verified
This review was submitted by a verified client of Nelsons Solicitors Limited.
Personal
The first time I came in contact with Mandip was on the 06th July, 2026 via email. Then we had MS Teams appointment a few days after that. Mandip was warm, patient and answered all the questions I had at the time. We met again on the 29.07,26 to finalise everything and it was a real pleasure to have met her in person. Excellent service. Thank you Mandip.
Thank you for taking the time to share your detailed feedback, Lydia! We know how much of a difference it makes to feel listened to and put at ease, whether over Teams or in person, so hearing how pleased you were with Mandip's service means a great deal to our firm. Thank you for choosing us!
Other Reviews
Tahir Parvaz Qurban
Tahir
I cannot recommend Joanne Jones at Nelsons Solicitors highly enough. From start to finish, Joanne was absolutely outstanding throughout the purchase of my home.
She was always clear, concise and professional in her communication, keeping me fully informed at every stage of the process. What can often be a stressful experience was made seamless thanks to her expertise, efficiency and attention to detail.
Beyond her professional knowledge, Joanne's cheerful, energetic and approachable personality made a real difference. She was always happy to answer questions and provide reassurance when needed, making the entire home-buying journey feel straightforward and manageable.
Thank you, Joanne, for your exceptional service. I would not hesitate to recommend you to anyone looking for a solicitor who genuinely cares about their clients and delivers an outstanding experience.
kenny stone
kenny
Rachel Slaney best employee ever !! Would highly recommend! So helpful and happy! Great job Rachel 👏
from Nelsons Solicitors Limited
Thank you for your wonderful feedback, Kenny. We are delighted to hear that Rachel provided such helpful and friendly service.
Barbara Naworol
Barbara
I have been working with Nelsons for around 8 weeks and I have been very happy with the services provided, the communication and transparency through the whole process has made it all stress free, thanks to Dhamini Patel and Aleksandra Ścibor. Aleksandra was amazing and has been very helpful with her being able to explain things to us in Polish. Dhamini made sure the whole process was very speedy and prompt and I appreciate that.
The price of the whole service was very adequate and reasonable, many thanks again, definitely would reccomend Nelsons
Thank you for your kind feedback, Barbara. We are pleased to hear that our team provided clear communication and support throughout your matter. Your recommendation is greatly appreciated, and we wish you all the best.
Avril
Wills, Trusts & Probate
Avril
Excellent and personal service throughout our dealings with Tom Glenister to create our new ‘Wills and Discretionary Trust’.
It was particularly reassuring to know that Tom has a personal interest and knowledge of people with learning disabilities. His help and understanding has given us the confidence that our concerns and hopes for our son’s future will be taken care of.
Thank you for the wonderful review, Avril! We are delighted that Tom could offer the specialized guidance and understanding needed for your son's trust. Knowing you have peace of mind for the future means the world to our team.
Paul Ruddle
Personal Injury
Paul
I had an excellent experience with Nelsons Solicitors, and in particular Holly, who handled my personal injury claim. Holly was professional, approachable and kept me informed throughout the entire process, explaining everything clearly and making what initially felt quite daunting much easier to understand. I really appreciated all of her hard work and support in achieving a successful outcome for my claim. I would highly recommend Holly and Nelsons Solicitors to anyone looking for reliable and professional legal representation. Thank you again!
We really appreciate your kind words, Paul! It is wonderful to hear that Holly provided such clear, professional support and achieved a great result for you. Thank you for choosing Nelsons Solicitors and for recommending our team so highly.
Can This Law Firm Assist You?
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Overall
5.0
90 Reviews
Based on the reviews left by all clients of Nelsons Solicitors Limited.
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