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Bell Lamb & Joynson

4.9 | 1740 Reviews 1,740 Reviews | Structural Defects
2,374 Total Company Reviews info icon Structural Defects | info icon 2,374 Total Company Reviews Structural Defects | info icon 2,374 Total Company Reviews

Mill Bank House, Northway, Runcorn, Cheshire, WA7 2SX

Accepting new clients

Mill Bank House, Northway, Runcorn, Cheshire, WA7 2SX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 403618

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Bell Lamb & Joynson |
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Bell Lamb & Joynson Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Bell Lamb & Joynson are accredited by

Children Law accreditation awarded to Bell Lamb & Joynson
Criminal Litigation accreditation awarded to Bell Lamb & Joynson
Lexcel - excellence in legal practice management and client care accreditation awarded to Bell Lamb & Joynson

Description

Welcome to Bell Lamb & Joynson, an award-winning law firm established in 1821. With a history of over two centuries, we combine deep-rooted expertise with modern legal practice from our offices in Liverpool City Centre, Liverpool North, Runcorn, Maghull, Warrington & Ashton-in-Makerfield. We specialise in Conveyancing, Criminal Law, Family Law, Motor and Road Traffic Law, Powers of Attorney, Wills & Probate and Contentious Probate & Disputes. Trust our legacy and expertise to guide you through your legal matters and contact Bell Lamb & Joynson today.

Rankings by area of expertise

The rankings below show the areas of expertise that Bell Lamb & Joynson offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bell Lamb & Joynson Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Bell Lamb & Joynson are accredited by

Children Law accreditation awarded to Bell Lamb & Joynson
Criminal Litigation accreditation awarded to Bell Lamb & Joynson
Lexcel - excellence in legal practice management and client care accreditation awarded to Bell Lamb & Joynson

Description

Welcome to Bell Lamb & Joynson, an award-winning law firm established in 1821. With a history of over two centuries, we combine deep-rooted expertise with modern legal practice from our offices in Liverpool City Centre, Liverpool North, Runcorn, Maghull, Warrington & Ashton-in-Makerfield. We specialise in Conveyancing, Criminal Law, Family Law, Motor and Road Traffic Law, Powers of Attorney, Wills & Probate and Contentious Probate & Disputes. Trust our legacy and expertise to guide you through your legal matters and contact Bell Lamb & Joynson today.

Rankings by area of expertise

The rankings below show the areas of expertise that Bell Lamb & Joynson offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Alan Grant

Alan Grant

Verified
Wills, Trusts & Probate

Excellent professional support with Will preparation

"My Wife and I have been considering having our Wills prepared and met Melissa Hughes at BLJ towards the end of April. Dealing with this really important matter is never straightforward and we were naturally anxious. There was no need, however, as Melissa was very professional,"

Legal experts tagged in
this review

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Five stars all round ⭐️⭐️⭐️⭐️⭐️

"Would like to thank the team at bell lamb & joynson solicitors for everything they’ve done for me on the purchase of a new property, they are an absolutely amazing team, fast and easy turnaround and very helpful throughout the purchase would definitely recommend bell lamb and joynson solicitors"

Solicitors tagged in
this review

Meet the team of Bell Lamb & Joynson

Meet the team of Bell Lamb & Joynson

Contact & Locations - Bell Lamb & Joynson

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Mill Bank House, Northway, Runcorn, Cheshire, WA7 2SX

Reviews

4.9 /5 1740 Reviews
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Rating

Review Source

Clients say

What clients say about Bell Lamb & Joynson

The firm specialises in conveyancing, criminal defence, wills & LPAs and family/child matters, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication (app and direct contact), thoroughness, efficiency and proactive case management. Staff are described as professional, empathetic and personable—supportive, patient, reassuring and attentive to vulnerable clients. Reviewers value responsiveness, organisation, attention to detail, advocacy skills and the team’s ability to reduce stress and deliver positive results.

Excellent communication
Very responsive
Professional staff
Supportive team
Efficient service
Helpful guidance
Attention to detail
Knowledgeable solicitors
Friendly approach
Seamless process

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Fantastic service

Fantastic service by Olivia from the start to finish working to get the completion done but making sure nothing was overlooked and missed, thank you would highly recommend

Legal experts tagged in
this review

from Bell Lamb & Joynson

Thank you for your feedback. We’re pleased to hear that Olivia provided fantastic support throughout your conveyancing, ensuring everything was handled carefully and nothing was missed. We appreciate your recommendation.

0
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anonymous

House purchase

Lack of support (very little to none) asked for guidance from the moment we were onboarding what a shambles this was should’ve listened to advice, (do not use them ) we have all but lost the house we grew up in because of this company I would avoid at all cost , as they say wisdom comes after the mistake

0
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Profile image of Anonymous

Anonymous

Verified

Excellent service

Prompt communications, accurate information and brilliant outcomes (much shorter sentence than expected). Staff are all understanding and considerate.

Legal experts tagged in
this review

from Bell Lamb & Joynson

Thank you for your feedback. We are pleased to hear that you received prompt communication, accurate information, and a positive outcome.

0
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Profile image of Anonymous

Anonymous

Verified
Crime/ Criminal Defence

I would highly recommend BLJ solicitors

Five stars isn't enough for the incredible team at this firm. From start to finish, the service I received was nothing short of exceptional. Professional, responsive, and deeply supportive throughout the entire process, they made what could have been a highly stressful experience completely seamless. In particular, I want to give a massive thank you to Marcela, James, and Julie: Marcela was an absolute star—unbelievably proactive, incredibly sharp, and always one step ahead. She kept me fully informed at every turn and handled everything with complete efficiency. James provided brilliant, clear guidance when it mattered most. His legal expertise and reassuring approach gave me absolute confidence that my matter was in the best possible hands. Julie was fantastic, always friendly, incredibly organized, and ensured that no detail was missed. Her excellent communication made a world of difference. The communication across the board was flawless; I never had to chase for an update, and every question I had was answered swiftly and clearly. It is rare to find a team that combines such high-level professionalism with genuine care and approachability. If you are looking for legal professionals who will truly go above and beyond for you, look no further. I cannot recommend Marcela, James, Julie, and the rest of the firm highly enough!

Legal experts tagged in
this review

from Bell Lamb & Joynson

Thank you for your feedback. We are delighted to hear that your experience with our team was exceptional from start to finish, and that Marcela, James, and Julie each provided professional, responsive, and supportive service throughout. It is pleasing to know that their communication, guidance, and attention to detail helped make the process feel seamless and reassuring. Your recommendation is greatly appreciated.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Fair experience

In general it was good experience. The app is a good way to stay connected but sometimes felt like I was talking to a bot rather than a person. This was sometimes an issue when trying to get updates or clarification on certain items. Both Olivia and chris where courteous and polite. I am still undecided whether I would use the service again next time or go back to my previous solicitor.

Legal experts tagged in
this review

Reply by profile image of Michael Leeman

Michael Leeman

Thank you for your feedback. We’re pleased to hear that overall you had a good experience and found our team to be courteous and polite. We appreciate your comments regarding the app and communication style, but we can assure you that no bits are used via our app and your are communicating directly with your lawyer and our team but we will take this on board as part of our ongoing service improvement.

0
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Other Reviews

Profile image of Robert Ward

Robert Ward

Robert

The service we received from Bell Lamb& Joynson on our recent sale of our property and the conveyance they provided was exemplary. A massive thankyou to Olivia and the team that supported her.. The communication process was easy and underpinned with the BLJ App which provided a clear means to send and receive messages.. it also had an easy to understand dashboard.. thanks again

Thank you very much, Robert! We really appreciate you taking the time to leave this review.

0
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Profile image of Gordon Aiken

Gordon Aiken

Housing & Property

Gordon

I used BL&J for my house sale, can’t fault them at all. Really good service.

from Bell Lamb & Joynson

Thank you, Gordon, for your feedback. We’re pleased to hear you received faultless service from the team.

0
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Profile image of Paul Mason as executor for the late Jeffrey Brian Mason

Paul Mason as executor for the late Jeffrey Brian Mason

Housing & Property

Paul's experience...

Excellent service from both Rachael McClean and Victoria Boutle.

Solicitors tagged in
this review

from Bell Lamb & Joynson

Dear Paul, Thank you for your feedback. We are pleased to hear that our team provided you with an excellent service.

0
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Profile image of Edmund Norton

Edmund Norton

Housing & Property

Edmund's experience...

We had very little experience (this was our first sale/purchase), so it was amazing to have Shania on hand to answer our queries. Despite our constant questions, both her & Rachael seemed to really understand the situation and did everything they could to get information for us. If it hadn’t been for our buyer changing solicitors mid process Rachael would have had the whole thing wrapped up really quickly. Thanks again, now the hard work decorating starts!!

Solicitors tagged in
this review

from Bell Lamb & Joynson

Dear Edmund, Thank you for your feedback. We are delighted to hear that our team provided helpful and understanding support throughout your first sale and purchase, especially in keeping you informed despite the challenges along the way.

0
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Profile image of Julie Kelly- As Attorney for Robert Westhead

Julie Kelly- As Attorney for Robert Westhead

Housing & Property

Julie's experience...

The whole team were friendly, professional & knowledgeable.

Solicitors tagged in
this review

from Bell Lamb & Joynson

Julie, thank you for your review. We’re pleased to hear Rachael and the team provided a friendly, professional and knowledgeable service throughout.

0
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Reviews

4.9 /5 2374 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bell Lamb & Joynson

The firm specialises in conveyancing, criminal defence, wills & LPAs and family/child matters, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication (app and direct contact), thoroughness, efficiency and proactive case management. Staff are described as professional, empathetic and personable—supportive, patient, reassuring and attentive to vulnerable clients. Reviewers value responsiveness, organisation, attention to detail, advocacy skills and the team’s ability to reduce stress and deliver positive results.

Excellent communication
Very responsive
Professional staff
Supportive team
Efficient service
Helpful guidance
Attention to detail
Knowledgeable solicitors
Friendly approach
Seamless process

ReviewSolicitors Review List

Profile image of Tracy Jones

Tracy Jones

Verified

Sale & Purchase

Very professional service - kept informed of progress

Legal experts tagged in
this review

from Bell Lamb & Joynson

Thank you for your kind feedback, Tracy. We’re pleased to hear that Rachael and Shania provided a professional service and kept you informed throughout your sale and purchase.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Fantastic service

Fantastic service by Olivia from the start to finish working to get the completion done but making sure nothing was overlooked and missed, thank you would highly recommend

Legal experts tagged in
this review

from Bell Lamb & Joynson

Thank you for your feedback. We’re pleased to hear that Olivia provided fantastic support throughout your conveyancing, ensuring everything was handled carefully and nothing was missed. We appreciate your recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

House purchase

Lack of support (very little to none) asked for guidance from the moment we were onboarding what a shambles this was should’ve listened to advice, (do not use them ) we have all but lost the house we grew up in because of this company I would avoid at all cost , as they say wisdom comes after the mistake

0
Collected on: ReviewSolicitor collection source logo
Profile image of Joseph Mooney

Joseph Mooney

Verified
Crime/ Criminal Defence

With my case

Well good company and would use them agian if I need anyone

Legal experts tagged in
this review

from Bell Lamb & Joynson

Thank you for the kind review Joseph! We truly appreciate your trust in our firm and are glad we could help.

0
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Profile image of Anonymous

Anonymous

Verified

Excellent service

Prompt communications, accurate information and brilliant outcomes (much shorter sentence than expected). Staff are all understanding and considerate.

Legal experts tagged in
this review

from Bell Lamb & Joynson

Thank you for your feedback. We are pleased to hear that you received prompt communication, accurate information, and a positive outcome.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Robert Ward

Robert Ward

Robert

The service we received from Bell Lamb& Joynson on our recent sale of our property and the conveyance they provided was exemplary. A massive thankyou to Olivia and the team that supported her.. The communication process was easy and underpinned with the BLJ App which provided a clear means to send and receive messages.. it also had an easy to understand dashboard.. thanks again

Thank you very much, Robert! We really appreciate you taking the time to leave this review.

0
Collected on: Google collection source logo
Profile image of Jodie Massey

Jodie Massey

Jodie

Harry was great from the start with communication and updates. The entire process was straight forward and he kept me in the loop with everything. Very efficient and would definitely recommend.

from Bell Lamb & Joynson

Thank you for your feedback. We are delighted to hear that Harry provided excellent communication and kept you well informed throughout the process. Your recommendation is greatly appreciated.

0
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Profile image of Aaron Donnelly

Aaron Donnelly

Aaron

Highly recommendable firm, my brother and I had a wonderful experience with one of their colleagues Harry Cain who was extremely polite, considerate, and thoughtful as he went through each step of the process in dealing with our case.

from Bell Lamb & Joynson

Thank you, Aaron, for your kind feedback. We’re glad to hear Harry provided such polite and considerate support while guiding you through the process.

0
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Profile image of Joe Bloggs

Joe Bloggs

Crime/ Criminal Defence

Joe

When I was in the Runcorn custody suite and first saw duty solicitor David I immediately felt like someone was on my side. Pre interview, he was amazing and extinguished my anxiety about the whole process. He was clear, concise and professional. Thankfully I was released on bail soon after the interview and a no further action to the offences was given a week later by the police. I recommend this firm and of course David who is semi retired but you cannot put a price on experience. Thank you!

from Bell Lamb & Joynson

Thank you for your feedback. We’re delighted to hear that David was able to provide clear, reassuring, and professional support during a stressful time, helping to ease your anxiety throughout the process. It’s wonderful to know the matter was resolved positively, and your recommendation is greatly appreciated.

0
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Profile image of Gordon Aiken

Gordon Aiken

Housing & Property

Gordon

I used BL&J for my house sale, can’t fault them at all. Really good service.

from Bell Lamb & Joynson

Thank you, Gordon, for your feedback. We’re pleased to hear you received faultless service from the team.

0
Collected on: Google collection source logo

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