Taylor Rose

I instructed Emma Suzuki, from Taylor Rose, on dispute with my employer and she was a pleasure to work with. Emma doesn't just look after the PLCs, she looks after the individual too. She's thorough, diligent, measured in her approach, and reassuring, and dealt with all of my many queries in a timely manner, putting me at ease in difficult circumstances. She was fully transparent on all related costs and went above and beyond in terms of time spent communicating with me as a client (phone calls and emails after hours on a number of occasions). It was a difficult time, but Emma made it that much easier with her reassurance and professional, confident demeanour. I'd happily recommend Emma to anyone needing her help to settle an employment dispute.

I would strongly advise against anyone instructing Taylor Rose for a property transaction. Following our purchase, Taylor Rose failed to identify errors in our mortgage deed before submitting the registration application to HM Land Registry. This led to avoidable requisitions, significant delays and months of uncertainty. Communication throughout the process was extremely poor. We repeatedly had to chase for updates, were provided with the contact details of an employee who had already left the firm, and ultimately had to contact HM Land Registry ourselves to establish the status of the application. It was only through our own enquiries that we discovered the application was approaching a critical deadline. The delays had serious financial consequences. Our mortgage offer expired whilst the registration issues remained unresolved, forcing us to secure a new mortgage product at a significantly higher interest rate. Taylor Rose has accepted responsibility for a number of failings and has offered a small amount compensation but nothing close to our losses. We remain dissatisfied with the outcome and have now referred the matter to the Legal Ombudsman for independent review. What is most disappointing is that the complaint itself took almost six months to reach a final response, including missed deadlines within Taylor Rose's own complaints process. Mistakes can happen, but what matters is how they are handled. Unfortunately, our experience was characterised by avoidable errors, poor communication and a lack of accountability for the full financial impact of those failings. Based on our experience, I would not use Taylor Rose again.

I needed a solicitor to review an employment settlement agreement. It helped to have a call with Andrew to go through the details of the agreement and understand options/next steps.

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Andrew Crossley

Outstanding services. Extremely professional and reliable. Communication was clear and timely at all stage and supportive throughout my case. Highly recommend.

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Joby Joseph Kuttikkat

I would highly recommend this personal injury solicitor for his professional and caring approach. He kept me well informed throughout my claim, explained everything clearly, and were always easy to contact. I am very pleased with the outcome and the excellent service I received. Thank you..

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Joby Joseph Kuttikkat

Narin was so sweet, preemptive and litigious. Her knowledge and expertise on the legal matters really shows, taking the time to advise over the steps. So grateful to have her with me through the process.

I have been dealing with Taylor rose regarding a remortgage and divorce payment. I can honestly say it’s been excellent. Paige Thomas who was my assigned solicitor was on the ball from day one with open communication and replied to all my question and dealt with my case quickly. Recommend 100%.

FDR Law are brilliant. Jenny and Gary provided a personal and high quality customer experience. Jenny is very experienced and knowledgeable and did a sterling job processing our house. The team are very Agile and provide solutions with any queries which come back, really supporting us through decisions and keeping pace. The team had also helped us try to align ourselves for a different purchase which didn't work out but they were so helpful. Cannot recommend them enough and will be absolutely going to them as our first port of call in the future.

We are extremely satisfied with the high level of service that we received from Jenny and Gary Maggs at FDR Law related to the sale of our fixed property. They were professional, attentive to our specific requirements and prompt with their response and follow-up during the entire sales process. They are a dynamic team and their services are highly recommended.

Khathija Miah provided excellent professional service throughout the process. She was responsive, supportive, and handled everything efficiently. Highly recommended for anyone looking for a reliable solicitor.