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How Msb Solicitors Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Msb Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Msb Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 13%
About Right 81%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Msb Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Msb Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Msb Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    816
  • Very Good

    37
  • Average

    4
  • Poor

    12
  • Awful

    30

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
robert grontkowski

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

robert grontkowski

July 15, 2025

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amazing help and service one of the best solicitors i have ever met

at all times an amazing service and help was given and being able to sustain contact with nicole really well and being an extrodinary help to me also being very supportive and professoinal .

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Kenneth

Kenneth

July 15, 2025

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Being represented by MSB has been a living nightmare!

MSB give a very strong impression they take on FAR too many clients to deal with efficiently, and then give half baked representation to the clients, delaying and delaying and delaying, and passing extra costs on to you, either that or they are too unprofessional, unskilled and disorganised to do their jobs properly. in my case these unnecessary delays cost me a LOT of money in paying unnecessary rent before a flat purchase. I was also mistreated, and my health suffered. I will be pursuing this with the Legal Ombudsman and the SRA. The S in MSB should stand for "sluggards" so get ready for one long agonising snails pace nightmare if you hire them, because it might happen to you too! They also tie their fees into finalising deals at the end to force payments when you want a partial or complete refund, like passing on your inheritance and taking their fee at the same time, or finishing a house purchase and simultaneously syphoning out their fee, meaning you pay up or glitch the sale. They have a special way of dealing with complaints - by ignoring them. I would give them minus 5 as a star rating if I could. It felt like they worked for the other side, not me. They always make sure the advice they are supposed to give you is given verbally not in writing. They are just plain cunning. It felt like they are traitors.

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Łukasz

Matter Type:

Family law

Łukasz

July 14, 2025

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Nicola Harris supported me in a family law case with professionalism,

I had a very positive experience working with Nicola Harris on my family law case. From the very first meeting, she was approachable, professional, and genuinely attentive to my concerns. She took the time to listen carefully and fully understand my situation, which made me feel supported and reassured during a very stressful time.

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Anonymous

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Children Act proceedings

Anonymous

July 08, 2025

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Total confidence!

My experience of MSB has been exceptional. The firm presents as very professional, with a warm and welcoming approach. I have complete confidence in my Solicitors knowledge, commitment and guidance. I am completely confident that they will advocate my position accurately and fairly.

Communication is good both directly with my solicitor and other members of the team when they are not available.



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Natalie Couzens

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This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Children

Natalie Couzens

July 08, 2025

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Amazing service.

I don't even know where to begin on how amazing Rachel and her team was. They was with me every step of the way. Nothing was ever too much. They re assused me right throughout, even when I felt lost in the middle of the dark that I'd never see a light at the end of the tunnel. If it wasn't for their amazing service, I'm not quite sure where I would be. I'd used a previous solicitors and didn't seem to get very far. But MSB and all their colleagues was just brilliant, very professional and very polite thank you all for your amazing service and going above and beyond.

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Anonymous

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This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Employment Law

Anonymous

July 07, 2025

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Amy was excellent, couldn’t have done it without her!

My experience was brilliant from start to finish. Amy made me feel so at ease through an extremely difficult and sensitive situation for me. She remained very professional and went above and beyond to help me with my case. You are truly amazing at your job. Thanks again for all your help.

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Shola

Matter Type:

Landlord and Tenant

Shola

July 07, 2025

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5 Star Experience

I can’t recommend Aaron highly enough. He helped a client of ours with a very stressful situation involving a tenant who had stopped paying rent. Aaron guided us through the legal process clearly and professionally, offering great advice every step of the way. Thanks to his help, the matter was resolved quickly and effectively. If you need someone who really knows their stuff and genuinely cares about getting the best outcome for you, Aaron is the person to go to.

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Intelligence

Intelligence

July 05, 2025

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Looking for a legitimate asset recovery company? KeycheinX can help!

KeycheinX Cryptocurrency Recovery Service the company shares some of the stories of its successes on Medium that shows the varied capabilities needed for this line of business. For example, KeycheinX recently shared how it recovered a Dogecoin wallet worth over $3 million for a retired truck driver that purchased the coins back in 2015 for about $1500. The client forgot his PIN number and only had a few hints to share with the team such as his birthday and so on. Trying to check all possible 12 digits combinations that the client thought was the length of the PIN using brute force alone would have taken more than a lifetime, but KeycheinX developed a custom smart algorithm based on his hints that unlocked the wallet in no time.

Another interesting KeycheinX success story shows how it recovered an old block chain dot info wallet with more than a 12 words story mnemonic seed – something many people mistakenly think is impossible. The client only remembered 17 words out of his mnemonic seed which was used to backup the wallet, and the team had to use a combination of brute force and a lot of “source code archeology” to recover the funds from the no longer supported wallet. The story also shows the lengths that KeycheinX is willing to go to for its clients and the sheer spark of genius that is sometimes needed in the search for these lost fortunes.

To learn more about the company visit their telegram handle "@keycheinX" or send an email to Keycheinx [@] mail (Dot) com, if you need to talk about password or bitcoin recovery.

Website: https://keycheinx-wallets--crypto-recovery-service.webnode.page
Thank me later.

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Karen

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Disputed Wills

Karen

July 05, 2025

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Collected on:

Estate of William Foster

Prompt replies,expert advice
empathy and understanding for my situation. I would highly recommend this solicitor.

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Ayob

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Family law

Ayob

July 04, 2025

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Thanks for everything you have done for me

I just wanna say thanks for everyone who has been there for me and helped me with the case you have done great job Rachel Hepple and the rest of your team

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Reviews collected from

Robert

Robert

June 17, 2025

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Robert

I must say, my experience with the family division of this firm has been utterly unacceptable. The team, primarily made up of younger staff, seems more interested in their social media presence than in effectively managing client cases. They failed to defend my interests and were quick to send hefty bills without providing the representation I deserved. Be warned; profit is their main priority, rather than proper client care.

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Vishnu

Vishnu

May 27, 2025

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Vishnu

These guys are completely crooked. They discriminate against disabled people's health concerns, and engage in bullying campaigns when lighting that has no planning permission is erected by their employees in a Dark Sky Reserve. Mine and my wife's health has gone downhill and we are holding you responsible Mark Foreman and Rebecca. Expect legal action.

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Molly

Matter Type:

Criminal defence - All

Molly

May 16, 2025

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Molly

Alison Sharples was incredible. She made sure I was included every step of the way and was so reassuring. I cannot thank her enough for her professionalism and support throughout

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Jonathan

Jonathan

May 14, 2025

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Jonathan

Very professional, courteous, and welcoming. I'm very happy with the services I recieved.

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Catherine

Matter Type:

Probate

Catherine

May 14, 2025

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Catherine

Caroline Camberlain handled my case so efficiently and professionally. Very friendly and approachable and nothing was too much trouble for her

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Msb Solicitors Limited are accredited by

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About this branch

Description

At MSB Solicitors, we have developed a reputation for being one of the most trusted law firms in the North West, Merseyside and Liverpool. We have 14 departments that include a range of expertise such as Family law, Property law, Commercial law and Crime. We have an award-winning track record in dealing with issues such as divorce, separation and child disputes. Whatever your circumstances, if you require a solicitor for any aspect of law, we have experts who can provide you with guidance to help you. We provide exceptional services to our clients and go above and beyond to achieve the right results. We know that the legal process can be complex, which is why we always ensure that we provide our clients with the tools and knowledge they need to be able to make informed and educated decisions that are right for them. We’re committed to making the process as stress-free and straightforward as possible. Our award-winning, experienced and professional solicitors provide sector-leading services and legal advice, guiding our clients through the process, to help achieve the very best solutions for them. With a caring and understanding approach, we build long-lasting relationships based on mutual trust, respect and results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Purchase and Sale
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges