Pre Action Protocol for Debt Claims
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5,412 Total Company Reviews
Pre Action Protocol for Debt Claims
|
5,412 Total Company Reviews
interchange house, 34 Bell Street, Station Road, Croydon, Surrey, CR0 2RD
Accepting new clients
interchange house, 34 Bell Street, Station Road, Croydon, Surrey, CR0 2RD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 670464
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Taylor Rose are accredited by
BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business
The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Taylor Rose are accredited by
BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business
The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | (Open) |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
interchange house, 34 Bell Street, Station Road, Croydon, Surrey, CR0 2RD
What clients say about Taylor Rose
Clients praise the firm for strong conveyancing, remortgage, immigration, family and dispute-resolution expertise, and reliable handling of complex or time‑sensitive transactions. Reviewers value clear, prompt communication, responsiveness and regular updates, plus professionalism, attention to detail, efficiency and proactive problem‑solving. The firm is described as supportive, calm under pressure, empathetic and personable, often taking the stress out of difficult processes and going the extra mile to keep clients informed and reassured.
Joby has been providing us with his services for over 4 years. During this period he has assisted with numerous complex cases. He is very good at what he does and we would recommend him to anyone.
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Dear Saleem, thank you for your 5 star review, we appreciate your continued support.
This review was submitted by a verified client of Taylor Rose.
Outstanding services. Extremely professional and reliable. Communication was clear and timely at all stage and supportive throughout my case. Highly recommend.
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Hi, thank you very kindly for the 5-star review! We're so thrilled to hear of the positive feedback regarding Joby, and to hear how professional, communicative, supportive, and reliable, Joby was in his outstanding service to you!
Alys was fantastic throughout; her knowledge made the process seem straight forward and stress-free. She was patient with us and with the solicitors she was dealing with on the other side, which kept the process moving.
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Dear Aaron, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback
I am very dissatisfied with the service provided by the solicitor. The communication was at a very low level, which made the entire process unnecessarily stressful and frustrating. I expected more professionalism and support.
Paid a premium for TR and got zero service. Weeks of chasing with no replies, solicitor on holiday with no cover, constant excuses about “systems down.” Property sale dragged, enquiry still outstanding abe not chased properly. Finally decided to cut my loses and switched to a cheaper firm who at least reply. AVOID AVOID AVOID
Dear Pete, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.
Narin was so sweet, preemptive and litigious. Her knowledge and expertise on the legal matters really shows, taking the time to advise over the steps. So grateful to have her with me through the process.
Hi Ramona, thank you for your 5 star review regading Narin. We really appreciate you taking the time to leave us positive feedback.
My experience with Taylor Rose Solicitors left me with the impression that the firm protects its own kinds rather than those of their clients. After more than 10 years of seeking answers and accountability, I still feel that justice has been denied rather than delivered. I understand that mistakes can happen in any profession, including the legal profession, but throughout this process I have seen no meaningful acknowledgment of what I believe were serious failings in the handling of my case. As a single mother, the impact has been devastating. Instead of receiving support and assistance, I have endured years of stress, anxiety, frustration, and financial loss. I paid approximately £16,000 in legal fees for services that I believe ultimately worked against my interests, yet no one appears willing to accept responsibility or provide satisfactory explanations. My complaint was directed to Meta Panchamia, Director of Dispute Resolution and Head of Group Litigation. However, I found the second internal complaints process disappointing and ineffective. I was repeatedly met with “out of office” responses, informed that all avenues had been exhausted, or told that the issues raised were outside the firm’s remit. In my view, the initial investigation presented a conflict of interest, as the matters I raised were connected to the supervision and handling of issues involving child safety. Despite raising these concerns, I felt they were dismissed without proper consideration, quickly lost evidence, and no independent scrutiny appeared to take place. The offer of £7,000 with downplayed results for “poor service”, based on some kind of legal test, which was refused to properly explain or justify. This is my experience with Taylor Rose. After years of pursuing answers, I remain deeply disappointed by what I consider to be an unprofessional and careless approach to both my case and my subsequent complaint. The lack of transparency, accountability, and meaningful engagement has left me feeling ignored and without the justice or explanations I have spent more than a decade seeking. I continue to believe that the truth matters and that accountability should not depend on how much time has passed. I believe in the right timing, and I remain hopeful that one day the answers and justice I have been seeking will finally be delivered. This is further complicated by the fact that the supervisor involved in my case is now the Head of Family and children department. I believe raises concerns about independence and impartiality in how my complaint was handled.
Had a great experience with Mithila and Bradley at the Bexleyheath office. Although we had a challenging case at the start of the process, Mithila and Bradley picked it up and turned it around. My mother and I were so immensely grateful for the team going above and beyond to get us to a swift completion date. Thank you Taylor Rose - Thank you Mithila and Bradley!
Hi Caitlin, thank you so much for your 5-star review! We're so pleased to know of the great experience you had with both Mithila and Bradley!
I used Taylor Rose Solicitors and was very impressed with their service. They were professional, approachable, and always quick to respond to my queries. The whole process was handled smoothly and with clear communication at every stage. I would definitely recommend them to others. A Special thanks to Jesh persaud & Nirali patel. Jesh was super supportive & helpful throughout the process.
Dear Nisha, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.
All are good..except at times I ignores email..I was nt sure who is my legal solicitors,also somr document was pending from my side I wasnt aware.But if you can communicate to and fro by emails and messages..must be easier for a common man.Or else all services are excellent,even if I delayed submitting docs..this facility sorted out everything perfectly🥰🥰
Hi Deepa, thank you for your feedback. We are happy to hear we sorted everything out for you. We appreciate you taking the time to leave us a review.
What clients say about Taylor Rose
Clients praise the firm for strong conveyancing, remortgage, immigration, family and dispute-resolution expertise, and reliable handling of complex or time‑sensitive transactions. Reviewers value clear, prompt communication, responsiveness and regular updates, plus professionalism, attention to detail, efficiency and proactive problem‑solving. The firm is described as supportive, calm under pressure, empathetic and personable, often taking the stress out of difficult processes and going the extra mile to keep clients informed and reassured.
I instructed Emma Suzuki, from Taylor Rose, on dispute with my employer and she was a pleasure to work with. Emma doesn't just look after the PLCs, she looks after the individual too. She's thorough, diligent, measured in her approach, and reassuring, and dealt with all of my many queries in a timely manner, putting me at ease in difficult circumstances. She was fully transparent on all related costs and went above and beyond in terms of time spent communicating with me as a client (phone calls and emails after hours on a number of occasions). It was a difficult time, but Emma made it that much easier with her reassurance and professional, confident demeanour. I'd happily recommend Emma to anyone needing her help to settle an employment dispute.
Jack was absolutely outstanding throughout our house move. His communication was excellent from start to finish, always keeping us updated and answering any questions quickly and clearly. The support he provided made what could have been a very stressful process so much easier. We truly appreciated his professionalism, dedication, and willingness to go the extra mile. We wouldn't hesitate to recommend Jack to anyone moving house. Thank you for all your help!
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Hi Hayley, thank you for your 5 star review regarding Jack. We are pleased to hear his communication was excellent throughout and you were always kept updated! We appreciate you taking the time to leave us positive feedback.
This review was submitted by a verified client of Taylor Rose.
I’ve worked with Callum many times over the years and his service has always been incredibly professional, he provides great communication and his advice has been second to none. I highly recommend Callum.
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Hi Chris, thank you for your 5 star review regarding Callum. We are pleased to hear your service with him is always incredibly professional. We appreciate you taking the time to leave us positive feedback.
Lauren handled the sale of a property which we were selling as executors of a relative's estate. She was helpful and professional throughout, and I would highly recommend her.
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Hi Sue, thank you for your 5 star review regarding Lauren. We are pleased to hear she was helpful and professional throughout! We appreciate you taking the time to leave us positive feedback.
Joby provided excellent support throughout my Skilled Worker visa application process. He was professional, responsive, and kept me informed at every stage of the application. His guidance made the process straightforward and stress-free, and I am delighted that my visa application was successfully approved. I would highly recommend Joby to anyone seeking immigration advice and legal assistance. Thank you for your dedication and support.
Solicitors tagged in
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Dear Billy, thank you for your 5 star review, we appreciate your positive feedback and our recommendations.
Narin was so sweet, preemptive and litigious. Her knowledge and expertise on the legal matters really shows, taking the time to advise over the steps. So grateful to have her with me through the process.
Hi Ramona, thank you for your 5 star review regading Narin. We really appreciate you taking the time to leave us positive feedback.
I would like to provide feedback on the solicitor who handled the purchase of my flat in Bilston. Overall, I am very happy with the service provided. Aliyah Saddique was consistently professional throughout the process and demonstrated a strong level of competence and attention to detail. She was always responsive and answered my queries promptly, which helped make what can often be a stressful process feel much more manageable. Communication was clear and efficient, and I felt well-informed at each stage of the transaction. Any questions or concerns I raised were dealt with quickly and thoroughly, which gave me confidence that everything was being handled properly. Overall, I am very satisfied with the service received and would be happy to recommend her to others.
Hi Julia, thank you for your 5 star review regarding Aliyah. We are pleased to hear she was professional throughout and communication was clear. We appreciate you taking the time to leave us positive feedback.
The legal journey (Employment Law) was long, difficult, and drawn out, but getting Taylor Rose involved early on made all the difference to the outcome. Luke Hutchings helped make things logical, and his polite, factual communication made the whole process far easier to navigate and helped bring everything to a successful conclusion. Having someone grounded to bounce things off, step in when needed, and take the pressure off was invaluable. Luke remained calm, professional, and steady throughout, even when the situation felt like a rollercoaster at times. I’m genuinely very grateful for his help and support, a true asset to the business and to people needing legal support.
Hi David, thank you for your 5 star review regarding Luke. We are pleased to hear he was calm, professional, and steady throughout when things seemed hard! We appreciate you taking the time to leave us positive feedback.
As a first-time buyer, I couldn't have asked for a better conveyancing team than Aliyah Saddique and her Legal Assistant, Sara Tenn, at Taylor Rose. From start to finish, they were incredibly efficient, professional, and thorough. Everything was dealt with promptly, and I was consistently impressed by how quickly they responded to emails and queries. No question was ever too much trouble, and they always kept me informed throughout the process. Their attention to detail and proactive approach gave me confidence that everything was being handled properly, which made what can often be a stressful experience feel much more straightforward and manageable. I am extremely grateful for all their hard work and dedication in helping me purchase my first home. I would not hesitate to recommend Aliyah, Sara, and the team at Taylor Rose to anyone looking for a reliable, responsive, and professional conveyancing service. Thank you both for making my first home purchase such a smooth and positive experience
Hi Shahina, thank you for your 5 star review regarding Aliyah and Sara. We are pleased to hear they were efficient, professional, and thorough througout. We appreciate you taking the time to leave us positive feedback.
Very professional and very polite. Absolutely fantastic experience in selling my latest mothers house. Keeped me informed of the process from start to finish. Fantastic service and highly recommended
Hi Christopher, thank you for your 5 star review. We are pleased to hear your experience was professional, we appreciate your kind words and recommendation.
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