
Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Employment Law
Mark
Collected on:
I'll health severance
Lauren was very nice explained everything very nice lady
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01622 690691
Brachers is an award winning law firm in Kent, providing valuable legal support to individuals, families and businesses across Kent and beyond. Our clients are at the heart of everything we do and we take pride in the long lasting relationships that we develop. With over 125 years’ experience in providing legal advice, our lawyers are highly qualified and experts in their fields. With consistent rankings in the top guides to law firms, The Legal 500 and Chambers and Partners, Brachers is the trusted choice for all your legal needs. Read more...
Brachers LLP
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brachers LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brachers LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brachers LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brachers LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brachers LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brachers LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Brachers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Employment Law
Mark
Collected on:
Lauren was very nice explained everything very nice lady
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Legal Power of Attorney
Anonymous
Collected on:
Mary Rimmer was very sympathetic with our request to fast track our wills, and came the next day after I phoned.
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Wills
Robert Usmar
Collected on:
Emma and Chloe made the process very clear and gave us sage advice, especially around asset protection. They were both a pleasure to deal with.
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Accident At Work
James mc loughlin
Collected on:
I found my solicitor Natalie marsh extremely helpful and professional.
At times I felt it a bit daunting. Natalie was very reassuring very friendly and approachable. I always felt I had her support one hundred percent. Based on her support and professionalism throughout this case I would strongly recommend brachers
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Transfers of equity
Christine Humphrey
Collected on:
The trustees and myself received first class professional advice which was easy to understand and we were treated with great respect at a difficult time.
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Probate
Anonymous
Collected on:
A named executor in the Will did not want to take this on. We know Brachers' excellent reputation. She had an hour zoom call with Emma and Chloe, which was free. We then had an appointment and were both impressed with the professionalism of both! I have severe sight problems which requires all communication in hard copy. We have been kept informed o the work needed, time taken to dot his and costs. We were able to ring and email to speak both to Emma ad Chloe re any queries. Both are at the top of their game, great communicators and humane!
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Wills
Anonymous
Collected on:
Excellent. Emma Hegarty and her Secretaries were so kind & helpful as I'm blind and have very little sight, & also Deaf almost completely.
Very Professional & made sure I understood all that was being said.
Made me feel totally at ease, & comfortable.
We already recommended Emma to our friends.
The reception Ladies so kind to us too. Thank you.
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Matter Type:
Residential Conveyancing
Lisa
Collected on:
I recently engaged Karen for our property transaction and was genuinely impressed by the professionalism, efficiency, and compassion shown throughout the process.
From the outset, the team was clear and communicative, keeping me informed at every stage and ensuring that all legal aspects were handled with precision. What truly stood out, however, was Karen's support during a particularly sensitive time for my family. Amid personal challenges, Karen's empathy and flexibility made a significant difference — she was patient, understanding, and always willing to adjust timelines or explain things more thoroughly when needed. We felt that Karen was someone who genuinely cared. Her attention to detail and proactive approach gave us confidence that everything was being managed properly, even when we couldn’t be as hands-on as we would have liked.
Costs were transparent from the beginning, with no hidden surprises, and the entire process felt well-organized and thoughtfully managed.
I would wholeheartedly recommend this conveyancing service to anyone seeking not only legal expertise but also a team that understands the human side of property transactions. Their support made a difficult time much easier to navigate.
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Wills
Janice Boorman
Collected on:
Absolutely professional, felt at ease and was very impressed of Emma's knowledge of the law and explained it to me in a way I could understand.
Completely covered all the aspect I asked or on my will so I can rest at ease now, knowing my last wishes will be carried out, as myself & my mother wanted it to be. I would certainly use Emma's services solicitors in the future & recommend to my friends and family.
Thank you. The building and rooms very well maintained too.
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Verified review
This review has been left by a verified client who used Brachers LLP.
Matter Type:
Wills
John & Ann Ince
Collected on:
I recently had to arrange the preparation of a new will for my sister (age 86 with age-related difficulties). We decided to use Mary Rimmer and her 'Vulnerable Client Team'.
May I say how super-efficient they were from start to finish. Mary's extreme patience in handling a very awkward client had to be seen to be believed and everything as completed in a short period of time, much to my and my sister's satisfaction.
I would not hesitate to recommend Mary and her team for this type of work.
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Matter Type:
Medical Negligence
Dwarf
Collected on:
I have been trying to pursue a medical negligence claim for some time now and this keeps being delayedt by my doctor/consultants coming up with new excuses and recently I was mis diagnosed, I contacted this solicitors to try and take action against the party's concerned and highlighted the moving goal post I had experience. And this was why my original issue was several years ago and it is because I am now aware that there is an issue as they keep coming up with new excuses which I have to research to clarify the ventality of the doctors or hospitals claims. And so when I become aware that there can new claims are not valid this is from the date that the three years date applies. Having spoken to young lady she asked me which having spoken to young lady she asked me which trusts or hospitals etc was I looking to seek redress with. I mentioned the hospitals and she clearly stated that the firm could not pursue a claim in my case as it was a conflict of interest. This is the most honest that has solicitor has been with me in regard to this matter most just say I cannot help you goodbye. as you only have a set period of time to take the case to court this is disgusting I'm hats off to this company for stating that it was a conflict of interest and they are now going to recommend solicitors out of the area who may be able to assist me and I am waiting her email as I write this. They seem to have good integrity.
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Graham
Collected on:
Handled my case professionally and were available to answer any of my questions, highly recommended
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Matter Type:
Probate
michael
Collected on:
Absolutely awesome work dealing with a probate application from across the globe. Tried to make sure I was equally as prompt. What a great team! Highly recommend!
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Matter Type:
New home purchases and sales
Jemma
Collected on:
Chantal Muniandy acted for my partner and I in both a house sale and purchase. She is trustworthy, efficient and an excellent communicator. Her advice was invaluable throughout the process. Jordan and Karen have also been very pleasant and efficient to deal with. I wholeheartedly recommend the team to anyone looking to buy or sell a property.
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Matter Type:
Purchase and Sale
Trudi
Collected on:
Used Brachers for selling a property. We were very impressed by the service that Chantal gave. She was professional, quick to return emails, answered questions clearly and got us in a good place ready to exchange. She communicated well and kept us informed. She went over and above to ensure the chain exchanged and we got to completion. I find house selling stressful, and she did her best to make it less stressful.
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Matter Type:
Residential Conveyancing
Sarah
Collected on:
Sara was approachable, knowledgable and kept us informed throughout. She was very proactive and I would recommend Brachers to others in the future.
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Matter Type:
Residential Conveyancing
Adrian
Collected on:
I really trusted our solicitor and they clearly made a great effort as the transaction approached completion. I would have liked to have been given weekly or fortnightly update even if just to say we haven't had ... Back from the vendor yet, so I didn't have to call the solicitors as often as I did. I appreciate the overall service and the fact things were dealt with promptly.
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Matter Type:
Residential Conveyancing
Cameron
Collected on:
Karen Goss was brilliant every step of the way. As a first time buyer I had minimum understanding of the process. Karen always answered and was so helpful throughout the process. I cannot fault any part of the service. I will definitely be seeking Brachers and Karens help in the future.
Thank you !!!
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Matter Type:
Residential Conveyancing
Cara
Collected on:
Sara has been so helpful and approachable. She has been amazing and made the process so easy for my partner and I buying our first home.
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Matter Type:
Residential Conveyancing
Charlotte
Collected on:
The app was rarely updated or used - would be nice to keep updated throughout
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Our client base includes private individuals and their families, SMEs, owner managed businesses, publicly funded organisations, healthcare organisations, schools, colleges, further education providers, charities, family businesses and multi-national corporations. Alongside our full range of legal services at Brachers, we are proud of the specialist expertise we’ve built up in debt recovery, agriculture and healthcare. Our service offering is further complemented through our associated HR consultancy company, Kent HR. Our family-ethos has left a lasting impact on the way our firm operates. Feedback from clients has led to Brachers achieving top national and regional rankings by leading independent guides to UK law firms evidenced by our well earned Awards and Accreditations. Playing an active role in our community is extremely important to us at Brachers and this is showcased through our activities under Corporate Social Responsibility. As a responsible business, we support our people in developing resilience and managing their wellbeing. We believe these are fundamental blocks in building a thriving workforce to deliver outstanding client service and have made it a strategic objective to develop this culture.