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Ashtons Legal LLP

4.8 | 42 Reviews 42 Reviews | Insurance Law
1,915 Total Company Reviews info icon Insurance Law | info icon 1,915 Total Company Reviews Insurance Law | info icon 1,915 Total Company Reviews

One Embankment, 1 Neville Street, Yorkshire, Leeds, West Yorkshire, LS1 4DW

Accepting new clients

One Embankment, 1 Neville Street, Yorkshire, Leeds, West Yorkshire, LS1 4DW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 666880

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Ashtons Legal LLP |
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Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 17
Housing & Property 1 / 20
Family Law 1 / 19
Employment 1 / 20
Inheritance Law 1 / 55
Commercial Property 1 / 6
Personal Injury 1 / 194
Commercial and Business Law 1 / 5
Dispute Resolution 1 / 107
Immigration Law 1 / 7
Professional Negligence 1 / 85
Clinical Negligence 1 / 87
Child Law 1 / 6
Crime/ Criminal Defence 1 / 28
Litigation 1 / 8
Company & Commercial 1 / 319
Court of Protection and Deputyship 1 / 3
Construction 1 / 12
Agriculture 1 / 333
Insurance Law 1 / 6
Business Law 1 / 6
Contract Law 1 / 12
Land Law 1 / 12
Consumer 1 / 25
Debt and Tax Law 1 / 6
Company Law 1 / 8
Care Law 1 / 8
Banking 1 / 12
Asset Management 1 / 14
Pensions Law 1 / 6
Welfare & Benefits 1 / 41
Mental Health Law 1 / 3
Money & Tax 1 / 44
Mergers and Acquisitions Law 1 / 7
Planning Law 1 / 7
Corporate Law 1 / 2
Digital Law 1 / 5
Domestic Violence Law 1 / 2
Intellectual Property Law 1 / 6
Cosmetic Surgery Law 1 / 3
Healthcare Law 1 / 16
Regulations 1 / 154
Equity Law 1 / 6
Immigration 1 / 1
Franchise Law 1 / 4
IT & Intellectual Property 1 / 13
Criminal Law 1 / 3
Education 1 / 6
Administrative Law 1 / 8
Cybersecurity and Data Protection Law 1 / 11
Disability Law 1 / 8
Driving offences 1 / 3
Licensing Law 1 / 5
Telecommunications Law 1 / 3
Compliance Law 1 / 15
Transport Law 1 / 5
Dental Law 1 / 1
Energy & Transport 1 / 45
Energy Law 1 / 10
Health and Safety Law 1 / 6
Injunctions Law 1 / 6
National Insurance Law 1 / 8
Privacy Law 1 / 8
Road Traffic Law 1 / 7
Bribery and Corruption Law 1 / 8
Civil Rights Law 1 / 10
Discrimination Law 1 / 9
Environmental Law 1 / 16
Equality Law 1 / 9
Social Law 1 / 13
Surveillance Law 1 / 3
Local 1 / 40
Wills, Trusts & Probate 35 / 3,763
Housing & Property 52 / 4,772
Family Law 58 / 4,224
Employment 21 / 3,622
Inheritance Law 11 / 680
Commercial Property 79 / 3,667
Personal Injury 11 / 2,650
Commercial and Business Law 57 / 355
Dispute Resolution 10 / 1,802
Immigration Law 56 / 1,156
Professional Negligence 8 / 1,298
Clinical Negligence 11 / 1,247
Child Law 150 / 1,640
Crime/ Criminal Defence 60 / 2,142
Litigation 22 / 892
Company & Commercial 10 / 4,183
Court of Protection and Deputyship 75 / 577
Construction 18 / 854
Agriculture 2 / 820
Insurance Law 68 / 659
Business Law 65 / 469
Contract Law 86 / 1,426
Land Law 113 / 1,322
Consumer 26 / 4,415
Debt and Tax Law 8 / 787
Company Law 79 / 970
Care Law 54 / 531
Banking 19 / 1,032
Asset Management 30 / 394
Pensions Law 49 / 488
Welfare & Benefits 5 / 1,050
Mental Health Law 17 / 205
Money & Tax 11 / 1,951
Mergers and Acquisitions Law 52 / 433
Planning Law 39 / 585
Corporate Law 80 / 843
Digital Law 21 / 295
Domestic Violence Law 134 / 896
Intellectual Property Law 49 / 625
Cosmetic Surgery Law 25 / 149
Healthcare Law 23 / 357
Regulations 5 / 2,409
Equity Law 82 / 569
Immigration 174 / 2,284
Franchise Law 10 / 121
IT & Intellectual Property 19 / 1,114
Criminal Law 97 / 1,008
Education 74 / 422
Administrative Law 16 / 212
Cybersecurity and Data Protection Law 46 / 893
Disability Law 46 / 601
Driving offences 43 / 626
Licensing Law 36 / 501
Telecommunications Law 3 / 74
Compliance Law 26 / 462
Transport Law 9 / 137
Dental Law 15 / 56
Energy & Transport 3 / 511
Energy Law 26 / 359
Health and Safety Law 43 / 574
Injunctions Law 74 / 931
National Insurance Law 38 / 422
Privacy Law 30 / 514
Road Traffic Law 27 / 249
Bribery and Corruption Law 38 / 411
Civil Rights Law 8 / 97
Discrimination Law 50 / 499
Environmental Law 18 / 394
Equality Law 65 / 1,097
Social Law 21 / 225
Surveillance Law 22 / 164
National 80 / 11,165

Pinned Reviews

Profile image of Ainsley Martin

Ainsley Martin

Verified
Clinical Negligence

Teddy J Martin

"Absolutely amazing! We wouldn’t have known where to start without the support and guidance from Bethany and her team. They have gone above and beyond to bring us and our family the answers we needed. We are so very very grateful."

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Joanne copley

Verified
Clinical Negligence

Medical negligence review

"Bethany and Ashtons were very approachable from the very first conversation that I had with Natalie. Everyone was very kind and understanding of the trauma around the details and at no point was I ever made to feel that my feelings were not valid or relevant."

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Meet the team of Ashtons Legal LLP

Contact & Locations - Ashtons Legal LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

One Embankment, 1 Neville Street, Yorkshire, Leeds, West Yorkshire, LS1 4DW

Reviews

4.8 /5 42 Reviews
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Clients say

What clients say about Ashtons Legal LLP

The firm specialises in personal injury, conveyancing, probate, wills/LPAs, clinical/fatal accident and commercial dispute work, demonstrating technical expertise and strategic, thorough case management. Clients value clear, timely communication, patience and empathy, alongside professionalism, tenacity and attention to detail. Staff are described as approachable, supportive and compassionate, providing practical, reassuring guidance and responsive service that lifts legal burdens during stressful times. The team’s efficiency, transparency on fees and effective coordination with external experts are also praised.

clear communication
professional service
compassionate support
knowledgeable staff
efficient process
responsive team
tenacious representation
attention to detail
practical advice
trustworthy guidance

ReviewSolicitors Review List

Profile image of Lee mcdermott

Lee mcdermott

Personal Injury

Very professional

Over the past two years of my claim Louisa and her team have keep me informed to what has been going on with the case. It may seem along two years but with having to have appoints (which was arranged by ashtons)its a long process but louisa and her staff was exceptional step by step of the way thank you for all your hard work

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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Ann Puntis

Verified

Compensation claim following injury

Injury sustained at end of October 2021 and resolved August 2025 so it was a long haul. The solicitor was friendly. approachable and supportive throughout. I felt that his legal knowledge and expertise was brilliant and that I was in safe hands. I was never very clear about the communication channels between the loss adjuster, the third party appointed by the loss adjuster, the solicitor and myself but I think any difficulty there was more about a change in loss adjuster with new working practices to deal with. I do think it would be helpful to have a provisional timeline at the outset to enable clients to understand the process. The patient approach adopted by the solicitor allowed for the costs involved in a second operation to be included.

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Richard

Personal Injury

Above & beyond.

Right from day one when I first spoke with Tom through to the conclusion of the claim, I personally feel that Tom went way above and beyond what could ever be expected of him as he wasn't just an amazing Lawyer representing me during the claim, Tom also made himself available whenever I needed reassurance (which I needed a lot of, being an anxious worrier!), nothing was too much trouble and he kept me well informed with regular emails throughout the claim over the 4 years. Tom amazingly answered my emails when I had a question or just needed reassurance almost immediately no matter what time day or night. Tom was also very understanding that I struggle with using a phone and was always very patient with me when I was stressing about something. I cannot thank Tom & Ashtons Legal enough who were so kind to me throughout, and the end result was above & beyond anything I could ever have imagined. I cannot recommend Tom and Ashtons Legal enough as they will support and reassure you every step of the way.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Adam

Verified
Company & Commercial

Contract dispute

The dispute resolution team were highly knowledgeable about contract law, practical and strategic. This was a complicated case and they took the time to understand the situation, the key issues and risks. I was kept fully informed and at every stage their advise was clear, balanced and easy to follow. Most importantly they helped me achieve a resolution that protected my interests without unnecessary escalation or cost.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your 5-star review of Michael. We will pass this great feedback on to him.

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Chandres

Verified
Employment

Employment law advise

This is the second time Emily has provided legal advise. On both occasions Emily has been extremely thorough and diligent during the course of the process. She was able to interpret and explain the legal terms and their impact. On this most recent occasion Emily was able to accommodate me and the very short timeline to finalise the process.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Fiza

Fiza

Personal Injury

Fiza

James Wilkin who has been dealing with my claim has been professional, extremely supportive and patient throughout. I would recommend James and Ashtons legal to anyone as their customer service is definitely up there.

A representative from Ashtons Legal LLP responded to this review

Thank you for the lovely feedback and five star rating. We will share this with James and the team.

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James

Personal Injury

James

The good things first, in the very final stages of the claim, I was kept informed by Ellen and claim was properly looked after, but prior to this communication with other members, and being passed to various other members who started to deal with my case from 2020 communication was severely lacking. Good result in the end and thanks to Ellen for taking control of the case.

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Thank you for the review. Your feedback has been taken on board.

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Chris

Personal Injury

Chris

Feedback for Ellen Allcock thank you so much for dealing with my claim from beginning to the end updated on regular basis great communication.

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Thank you very much for the five star review and feedback.

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Chloe

Personal Injury

Chloe

Tony at Ashtons Legal, went above and beyond I’m regards to my accident. He kept me updated with all information in regards to the accident. Although it was a long process Tony ensured that he advised on what my best routes were, and gave me confidence in moving forward with my claim. Ashtons legal has been extremely helpful, polite and professional the whole way through and made the process much easier

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A representative from Ashtons Legal LLP responded to this review

Thank you very much for your five star review. We will pass on your feedback to Tony and the team.

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Timothy

Timothy

Awful, wretched service. Called up to get a solicitor quote, was promised a call back within 2 days. 4 days later, nothing. Called again, said someone will respond asap. Still no response. What will it take to make businesses return calls and stop treating customers like garbage. Do not recommend unless you enjoy irritation and being ignored.

A representative from Ashtons Legal LLP responded to this review

Thank you for bringing this to our attention. We wish to apologise to you for this experience. As a business, we strive to provide high standards of service to all of our prospects, contacts, and clients. Your feedback has been taken on board and used to refine processes with the team in question. Best wishes. Vicki

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Reviews

4.8 /5 1915 Reviews
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Star rating
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Clients say

What clients say about Ashtons Legal LLP

The firm specialises in personal injury, conveyancing, probate, wills/LPAs, clinical/fatal accident and commercial dispute work, demonstrating technical expertise and strategic, thorough case management. Clients value clear, timely communication, patience and empathy, alongside professionalism, tenacity and attention to detail. Staff are described as approachable, supportive and compassionate, providing practical, reassuring guidance and responsive service that lifts legal burdens during stressful times. The team’s efficiency, transparency on fees and effective coordination with external experts are also praised.

clear communication
professional service
compassionate support
knowledgeable staff
efficient process
responsive team
tenacious representation
attention to detail
practical advice
trustworthy guidance

ReviewSolicitors Review List

Profile image of Graham Collins

Graham Collins

Verified

Selling bungalow

Abby and team were very helpful and informative at every stage could not fault them in anyway

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Jennifer Fairs

Verified
Wills, Trusts & Probate

Renew Will

Renewal of a Will - Very pleased with the outcome

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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KJ

Verified
Housing & Property

A Brilliant Service

Our move was across over 200 miles and as we are both in our 70’s now it felt very daunting. However, we had nothing to worry about. Abby was very efficient every step of the way, patiently explaining the process and keeping us calm. Ashton’s Legal are one of the most professional firms of solicitors we have dealt with. If Abby was not available another member of the team knew exactly what was happening. We felt in safe hands throughout the whole process even though it all had to be done remotely because we lived 200 miles away. We would not hesitate in recommending Abby and Ashtons and should we need legal assistance in the future we would be in touch straight away. Thank you.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Gareth Ebdon

Verified
Housing & Property

Good from start to finish

Good service and communication from start to finish, will use again for sure.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Desmond

Wills, Trusts & Probate

LPAs and the OPG

I'm happy with the perseverance shown by Alan Brown and Stephanie Lems in navigating the intricacies of the above through the Office of the Public Guardian. It was not that straightforward. They also explained the issues involved very clearly so it was easier to take decisions.

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Thank you for your review. We appreciate the positive feedback you have given us.

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Other Reviews

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Leander Dias

Housing & Property

Leander

We recently used Ashtons Legal for the purchase of our first home and couldn't be happier with the service we received. A special thank you to Kathryn Smith and Sienna Vincent, who were excellent throughout the entire process. They were responsive, efficient, professional and always willing to answer our questions, no matter how small. Communication was clear and timely, and they consistently kept pace with us whenever we needed information or decisions quickly. Buying a house can be stressful, and we'd heard plenty of horror stories from friends and family about conveyancing solicitors. Thankfully, our experience with Ashtons Legal was the complete opposite. Kathryn and Sienna helped keep everything on track, proactively dealt with issues as they arose, and gave us confidence throughout the transaction. The service was worth every penny and we would not hesitate to recommend Ashtons Legal to anyone purchasing a property. Thank you again for helping us secure our new home.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ben Rideout

Personal Injury

Ben

It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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Frediano Ziglio

Company & Commercial

Frediano

I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Graham Bean

Wills, Trusts & Probate

Graham

Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ruth Bowen

Ruth

Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.

Thank you very much for the five star review and feedback, it is greatly appreciated.

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