Taylor Rose Limited

I would strongly advise against anyone instructing Taylor Rose for a property transaction. Following our purchase, Taylor Rose failed to identify errors in our mortgage deed before submitting the registration application to HM Land Registry. This led to avoidable requisitions, significant delays and months of uncertainty. Communication throughout the process was extremely poor. We repeatedly had to chase for updates, were provided with the contact details of an employee who had already left the firm, and ultimately had to contact HM Land Registry ourselves to establish the status of the application. It was only through our own enquiries that we discovered the application was approaching a critical deadline. The delays had serious financial consequences. Our mortgage offer expired whilst the registration issues remained unresolved, forcing us to secure a new mortgage product at a significantly higher interest rate. Taylor Rose has accepted responsibility for a number of failings and has offered a small amount compensation but nothing close to our losses. We remain dissatisfied with the outcome and have now referred the matter to the Legal Ombudsman for independent review. What is most disappointing is that the complaint itself took almost six months to reach a final response, including missed deadlines within Taylor Rose's own complaints process. Mistakes can happen, but what matters is how they are handled. Unfortunately, our experience was characterised by avoidable errors, poor communication and a lack of accountability for the full financial impact of those failings. Based on our experience, I would not use Taylor Rose again.

Lauren handled the sale and purchase of our properties incredibly well. She was super responsive whenever we emailed her and was always willing to answer any questions we had. The whole process was super smooth with no complications either end, we completed in a very short time frame which we were amazed by mostly due to Lauren being well organised with all the paper work via emails and post. We are ever so grateful for Lauren’s support with this process as we know it can be stressful dealing with a move but Lauren made it stress free for us.

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Lauren Hands

Great professional support and advice. Gave clear instructions and really smooth process. Able to deal with a "non-standard" purchase effortlessly and ensure a relatively stress free house buying process.

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Kirsty Baxter

Kirsty Baxter

27/04/2026

Thank you so much for the lovely review Henry - I wish you all the best in your new home ☺️

The sale went through very quickly and efficiently without too much stress. Bethany, Lauren and Elle help me through a very difficult time and they were able to complete the sale in record time.

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Beth Ganley

The solicitor went awol the day before completion. So had to change date last minute which incurred costs. On final invoices there were duplicate items just reworded and there were surprise items that I hadn’t agreed to. Would advise looking elsewhere for a better service!

We instructed Paul Green to act for us on the sale of our property. Both him and Jasmine Drury were approachable, friendly and overall excellent throughout the process. Our sale went through within 8 weeks, problem free, this is all thanks to Paul and Jasmines efficiency. I would recommend Paul a million times over, thank you so much!

Both Margaret and Elena were so helpful and efficient throughout the process. They navigated us through as first time buyers, offered advice and guidance throughout, and put up with the odd strop when the process frustrated! (from the other side, not ours). Would highly recommend them to all.

Marie Bevan from Taylor Rose Solicitors provided a fantastic service from start to finish. She was personable, highly professional, and delivered a genuinely personal approach throughout. Marie is extremely knowledgeable in her field and communicated brilliantly at every stage, keeping us fully informed and reassured, especially as this was our first time selling a property. We quickly realised the value of having a proactive solicitor, particularly when others in the chain were poor in comparison, and the importance of not choosing based on price alone. We would highly recommend Marie and will not hesitate to use her again in the future.

We would like to express our sincere thanks to Lukxshana, Parveen and Sofia for their outstanding support throughout the sale of our property. The whole team was professional, efficient, kind and understanding from start to finish. They kept us informed at every stage, answered our questions promptly, and made the entire process as smooth and stress-free as possible. We are very grateful for all their hard work and dedication. It has been a pleasure working with such a friendly and knowledgeable team, and we would highly recommend them to anyone looking for excellent legal services. Thank you all for your support and guidance.

I’d like to thank Jan Taze for his professionalism and communication throughout my property sale. He was always polite, responsive and helpful, and I really appreciate his efforts in keeping me updated and chasing matters where possible during a complex transaction. Thank you for your continued efforts and persistence in chasing management agencies for answers to enquiries.