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Setfords Law Ltd

3.7 | 28 Reviews 28 Reviews | Litigation Support
15,979 Total Company Reviews info icon Litigation Support | info icon 15,979 Total Company Reviews Litigation Support | info icon 15,979 Total Company Reviews

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Accepting new clients

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622970

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Setfords Law Ltd |
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Setfords Law Ltd Review Scores & Client Satisfaction Overview

3.7
Very Good
73%
Value for
Money
71%
Success
Rate
68%
Would
Recommend
Communication 3.6/5
Initial Impressions 3.9/5
Approachability 3.7/5
Documentation Accuracy 3.7/5
Legal Knowledge 3.9/5
Value for money 3.6/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 39 / 4,769
Land Law 107 / 1,321
Insurance Law 44 / 663
Commercial Property 92 / 3,667
Family Law 176 / 4,221
Wills, Trusts & Probate 59 / 3,761
Immigration Law 54 / 1,147
Company & Commercial 105 / 4,185
Crime/ Criminal Defence 105 / 2,139
Professional Negligence 32 / 1,297
Child Law 137 / 1,638
Dispute Resolution 40 / 1,801
Litigation 86 / 878
Construction 23 / 856
Auction Law 34 / 286
Employment 155 / 3,621
Personal Injury 148 / 2,653
Advocacy Law 21 / 150
Consumer 113 / 4,416
E-Commerce Law 9 / 73
Pensions Law 39 / 486
Agriculture 49 / 819
Banking 18 / 1,031
Business Law 54 / 459
Care Law 59 / 532
Court of Protection and Deputyship 78 / 575
Debt and Tax Law 64 / 785
Mergers and Acquisitions Law 35 / 425
Compliance Law 24 / 461
Domestic Violence Law 74 / 897
Equity Law 62 / 570
Money & Tax 54 / 1,952
Appeals Law 48 / 844
Banking and Financial Law 10 / 216
Clinical Negligence 87 / 1,246
Education 16 / 424
Enforcement Law 45 / 574
Financial Crime Law 35 / 461
International Enforcement of Judgments 13 / 152
Planning Law 46 / 585
Charities 19 / 770
Copyright Law 31 / 522
Cosmetic Surgery Law 19 / 148
Criminal Law 69 / 1,003
Defamation Law 27 / 261
Driving offences 49 / 623
Economic Law 6 / 223
Energy & Transport 7 / 511
Equality Law 72 / 1,097
Fire Safety Law 14 / 180
IT & Intellectual Property 25 / 1,113
Immigration 97 / 2,281
Infrastructure Law 11 / 188
Intellectual Property Law 43 / 623
Licensing Law 35 / 500
Manufacturing Law 5 / 82
Medical Law 12 / 188
Nuisance Law 26 / 235
Occupational Health Law 40 / 428
Regulations 25 / 2,413
Transport Law 9 / 137
National 68 / 11,165

Meet the team of Setfords Law Ltd

Meet the team of Setfords Law Ltd

Contact & Locations - Setfords Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Reviews

3.7 /5 28 Reviews
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Clients say

What clients say about Setfords Law Ltd

The firm specialises in conveyancing, residential and commercial property work, remortgages, equity release, probate and family/divorce matters, with clear technical expertise and attention to detail. Clients value prompt, proactive communication, efficiency and thoroughness, plus calm, patient guidance through complex or stressful transactions. The team is described as professional yet approachable, supportive, solutions‑driven and client‑focused, often going above and beyond to keep matters moving and reduce stress.

kept informed
very efficient
professional approach
friendly approachable
quick responses
attention to detail
helpful guidance
stress free
went above
highly recommend

ReviewSolicitors Review List

Profile image of Harriet Maria Reader

Harriet Maria Reader

Verified
Housing & Property

Poor communication

Communication was good in the last few days but throughout I was asked for the same information a few times, emails would go unanswered for many days, answers were often a bit short. When i did call the main solicitor things improved but when dealing with the more junior team I found they didn't answer emails

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Christopher Merrifield

Verified
Family Law

Greatest Solicitor out there

Sam is precise, polite and will always listen carefully to your objectives never missing a point and ensuring you are never blindsided. If you are serious about winning. Choose Sam!!!

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A representative from Setfords Law responded to this review

Dear Christopher, What a glowing endorsement! We're really pleased to hear that Sam's precision and attentiveness made such an impression throughout. Thank you for your kind words! Kind regards, Setfords

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Anonymous

Verified
Housing & Property

From Kent to Bruges

Lauren helped navigate a difficult conveyancing journey when we sold our house in Kent to relocate to our new home in Bruges

A representative from Setfords Law responded to this review

Dear Client, Really pleased to hear that Lauren was able to navigate such a unique and complex conveyancing process so effectively. Thank you for your kind words and best of luck in Bruges! Kind regards, Setfords

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Louise Peacock

Verified
Family Law

Outstanding Family Law Solicitors – Professional, Supportive and Effective

I cannot recommend Paul Lindsell of Setfords Solicitors highly enough. They supported me throughout a lengthy and often challenging divorce process over the past year, guiding me through every stage with professionalism, expertise, and genuine care. From legal correspondence and mediation sessions to financial disclosure and court proceedings involving a barrister, I always felt fully supported and well advised. The team took the time to listen to my concerns, explain the process clearly, and provide honest, practical advice at every step. What impressed me most was their accessibility and transparency. My calls were always returned, my questions were answered promptly, and they managed my expectations realistically, ensuring I understood what to expect throughout the process. Their honest approach gave me confidence and helped reduce the stress and uncertainty that naturally comes with family law matters. Most importantly, I felt safe, supported, and genuinely cared for throughout the entire journey. Setfords earned my complete trust through their professionalism, integrity, and commitment to achieving the best possible outcome. I trust Setfords implicitly and would not hesitate to recommend them to anyone seeking expert legal support during a divorce or family law matter.

A representative from Setfords Law responded to this review

Dear Louise, Really pleased to hear that Paul was able to provide such professional and compassionate support throughout what sounds like a lengthy and challenging process. It's great to know that his accessibility and honest approach gave you such confidence and reassurance at every stage. Thank you for your wonderful feedback and recommendation! Kind regards, Setfords

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N Wakely

Verified
Housing & Property

Caroline was great

I was kept informed at every step and the phone was always answered promptly as were emails. Sets the bar other solicitors should achieve but frequently do not

A representative from Setfords Law responded to this review

Dear N Wakely, We're delighted to hear that Caroline set such a high standard of communication and responsiveness throughout. Thank you for your kind words! Kind regards, Setfords

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Other Reviews

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Richard A

Richard

Customer Service not very good. The firm only assists prospective clients if it is financially viable for them. See email response below:- "We would be unable to assist, as it would not be financially viable to instruct one of our solicitors in this case."

0
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Parabolic 123

Parabolic

There is a reason why they have 2 stars from their reviews. They really are the worst company. Not going to go into details but let me say one thing. They do not care about their clients at all. When you make an enquiry you will have solicitors swarming your inbox like vultures all looking to take on the case on for you. Once you are on and have parted with a fair amount of cash the whole attitude changes. I had some really inappropriate comments made to me by the solicitor handling my case as well. These comments were really shocking and so unprofessional. Laurie Heizler is incompetent, claims he has all the experience but the work says otherwise. Failed to meet the most basic requirements when putting forward a case like the one I had which was so embarrassing. Once his work was picked apart by another law firm he backed down. He then wanted more money to consult a legal council on the issues when it should have been addressed in the first place. He made other comments to me which I won't repeat which are really not okay to say to a client. I lost all confidence in his work and I reported back to Setfords for a review and to get my case handed over to another solicitor. I never complained about Laurie though, I just asked for it to be transferred to another representative as I lost confidence in him, I think this is very reasonable. They never replied for three months! I had to put a lot of pressure to even get a response. You cannot get past the reception desk so don't bother calling, they will not engage with any dialogue on the phone. After losing all patience and piling on some pressure and starting to request partial refunds for the money I had wasted with them they decided to give me a half assed email on a Friday evening telling me I would have a response on Monday. It took until Tuesday for the response and it was nothing short of absolutely disgusting. Refused to hand my case to another solicitor, refused to address my detailed points and issues I had with the work they did and just gave me a load of rubbish on how "they" think the work was carried out to a good enough standard and that any issues were my fault. I spoke to Laurie on the phone where he even blamed me for the break down of the relationship even though I never even actually complained about him, I just asked for a different representative. Disgusting all of them, terrible law firm. Just avoid at all costs. One thing I learned is "buy cheap, buy twice". I now have a new solicitor working on the case who is incredibly helpful, polite and professional. They have also validated my awful experience with Setfords. Avoid, avoid, avoid.

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Jody Bunting

Jody

Money motivated solicitors knowly taking on cases they already know they can not gain finances for the clients. They are only interested in charging clients their fees up front and will happily go to court and lose or win on paper only. Yes they have won awards for 'best places' to work and I think this is true with their luxurious offices and staff socials, however for the clients it's a rip off, a complete waste of time and money, you get getter advice free online.

0
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Profile image of David Fisher

David Fisher

David

Excellent solicitors, trusty, patient, efficient and care for their customers. The team at Tilehurst - Sarah, Fiona and Neil - go above and beyond to support their clients. Well done and a big thank you!"

0
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Elliott B

Elliott

Extremely disappointing. Spent almost £500 on nothing but summaries of my own emails. When I asked questions I was not given a response, simply another email summarising my request. Took a long time to respond to emails. Didn't feel like she cared about my case at all and when I raised genuine concerns I was dismissed. Ended the contract and found another solicitor to manage my case. I do feel it was the individual solicitor though as the one who responded if they were unavailable seemed much more responsive and helpful

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Reviews

4.9 /5 15979 Reviews
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Star rating
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Clients say

What clients say about Setfords Law Ltd

The firm specialises in conveyancing, residential and commercial property work, remortgages, equity release, probate and family/divorce matters, with clear technical expertise and attention to detail. Clients value prompt, proactive communication, efficiency and thoroughness, plus calm, patient guidance through complex or stressful transactions. The team is described as professional yet approachable, supportive, solutions‑driven and client‑focused, often going above and beyond to keep matters moving and reduce stress.

kept informed
very efficient
professional approach
friendly approachable
quick responses
attention to detail
helpful guidance
stress free
went above
highly recommend

ReviewSolicitors Review List

Profile image of Tim Beswick

Tim Beswick

Verified
Housing & Property

Excellent and personal service

Sonal acted for me on both the sale of my flat and the subsequent purchase of my house. Sonal was extremely well organised and ensured that everything required was in place with time to spare. This meant we were always ready to proceed as soon as was practical. I would not hesitate to recommend Sonal and her team at Setfords

Solicitors tagged in
this review

A representative from Setfords Law responded to this review

Dear Tim, Great to hear that Sonal's organisation and forward planning kept everything running so smoothly across both your sale and purchase. Thank you for your recommendation! Kind regards, Setfords

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Anonymous

Verified
Housing & Property

House sale

Thank you for your very professional managing of the sale of my home.

A representative from Setfords Law responded to this review

Dear Client, Thank you for your kind words and for choosing Setfords for the sale of your home! Kind regards, Setfords

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Anonymous

Verified
Housing & Property

Conveyance

Asleen was joy to deal with. Clear and good advice every time.

A representative from Setfords Law responded to this review

Dear Client, Really pleased to hear that Asleen provided such clear and reliable advice throughout. Thank you for your kind words! Kind regards, Setfords

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David Ship

Verified
Housing & Property

Victoria is amazing

We had Victoria as our solicitor, wow she is fantastic from start to finish her detail and attention is the best of have come across. We felt so at ease having her as our solicitor. She is the best in the industry and a key person to have in your corner. What a difference a good solicitor makes. Thank you so much

Solicitors tagged in
this review

A representative from Setfords Law responded to this review

Dear David, Really pleased to hear that Victoria was able to provide such an exceptional level of care and attention throughout. It's great to know you felt so well supported having her in your corner. Thank you for your wonderful feedback! Kind regards, Setfords

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Megan Salisbury

Verified

Great service from Sharon

Had a lovely experience with Sharon. Very competent and professional. Thanks so much Sharon! :)

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A representative from Setfords Law responded to this review

Dear Megan, Really pleased to hear that Sharon provided such a competent and professional service throughout. Thank you for your kind words! Kind regards, Setfords

1
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Other Reviews

Profile image of Aharon Southern

Aharon Southern

Housing & Property

Aharon

It's difficult to put into words just how exceptional Jacqueline Batchelor is. The care, dedication and reassurance she gave us throughout our home purchase went far beyond what we ever expected, and we cannot recommend her highly enough. From the very beginning, Jacqueline took the time to understand what was important to us and treated our purchase as if it were her own. As first-time buyers, we naturally had lots of questions, but she was always available to help, explaining everything clearly and making sure we felt informed and confident throughout the process. Her communication was outstanding. We never once had to chase her for an update because she was always one step ahead. Whether something was urgent or routine, she responded quickly and kept us fully informed every step of the way. What impressed us most was her ability to find solutions and keep things moving. Whenever something unexpected came up, Jacqueline calmly worked through the options, explained everything clearly and found practical ways to keep us on track. We also had a completion deadline that was incredibly important to us, and she worked tirelessly to help us achieve it while ensuring we fully understood every decision being made. Perhaps the quality we valued most was that Jacqueline was never influenced by outside pressure. Whether it was estate agents, sellers or tight timescales, her focus never changed. She wasn't interested in taking shortcuts or simply getting the transaction completed; her priority was making sure everything was right for us and that our interests were always protected. As first-time buyers, we'd heard countless horror stories about buying a house. Thanks to Jacqueline, we don't have one. Instead, we had a solicitor who genuinely cared, communicated brilliantly and guided us through every stage of the process with professionalism and confidence. Looking back, we realise just how lucky we were to have had Jacqueline by our side. She made what could have been a stressful and overwhelming experience feel organised, manageable and reassuring from start to finish. If you're looking for a solicitor who will put your interests first, keep you informed and give you complete confidence throughout the process, we wouldn't hesitate to recommend Jacqueline.

A representative from Setfords Law responded to this review

Dear Aharon, What a wonderful review. We're so pleased to hear that Jacqueline was able to make your first home purchase such a positive and reassuring experience from start to finish. Her dedication to keeping your interests front and centre, even under pressure, is exactly the kind of service we're proud to offer. Thank you for taking the time to share such heartfelt feedback and congratulations on your new home! Kind regards, Setfords

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Richard Bagley

Richard

Fantastic service and customer interaction. High recommended.

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Profile image of Bee P

Bee P

Bee

Awful experience so far. Nearly a year of back and forth and still no completion of property. Paperwork isnt being checked, errors and mistakes that could cause risk to me later that ive had to point out by having someone else check the paperwork thoroughly. Unfortunatly i dont have a choice and stuck with them. They dont care.. you have to chase for responses, not accountability for mistakes theyve made etc. Caused so muxh delay that whikst not all their fault they have contributed. Please avoid if you deserve better service. Will update my review with names etc at a later stage.

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Profile image of joe brash

joe brash

Housing & Property

joe

Aga Scott did our conveyance and was superb. She was very efficient, dealt with queries quickly, gave us clear guidance and answers. i would totally recommend her. Perfect.

A representative from Setfords Law responded to this review

Dear Joe, Really pleased to hear that Aga was able to deliver such an efficient and clear service throughout your conveyancing. Thank you for your recommendation! Kind regards, Setfords

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Profile image of P L

P L

A client

Slow and unresponsive

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