Appalling and unprofessional service
Matter Type: Residential Conveyancing
While not a client, the buyer in our chain is using this appalling company.
2 weeks before our intended completion date and after all the draft contracts have been signed these clowns informed us that they wanted a "Covid Clause" inserted into the contracts. Bearing in mind their client is in rented accommodation and is therefore not time critical to move this seems strange.
Now to instigate this, all parties in the chain need to sign new contracts.... 8 working days before our hoped for completion date. When their client asked them not to proceed their response was "Head Office insist so we will not proceed without one except the day before completion."
So not only do they insist on additional clauses in contracts AFTER they have sent and received these back, they won't even take instructions from their clients.
They had 3 months to do this and managed to request 8 working days before completion when there is no chance of getting the entire chain to get signed contracts back.
I would not use this firm under any circumstances and I can only recommend that you avoid them like the plague.
A representative from Sills & Betteridge LLP responded to this review on 04 March, 2021
We have read your review and considered the comments you have made. We can make no apology for acting in our client's best interests.
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