Setfords Law Ltd

2.6 | 40 Reviews 40 Reviews | Hairdressers’ Negligence

16,646 Total Company Reviews

Hairdressers’ Negligence |

16,646 Total Company Reviews Hairdressers’ Negligence |

16,646 Total Company Reviews

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

0330 058 4011

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622970

Setfords Law Ltd |

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Expertise

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2.6

Good

40 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 2.5/5

Initial Impressions 2.8/5

Approachability 2.6/5

Documentation Accuracy 2.5/5

Legal Knowledge 2.7/5

Value for money 2.5/5

Accreditations

Children Law

Solicitors who have our Children Law Accreditation are specialists in dealing with legal issues related to children, such as:

adoption
child protection
arrangements for children following family breakdown

Family Mediation

When a relationship ends, family mediation can help you resolve things without going to court. This can avoid disputes and save you time and money.

Our accredited family mediation experts can help you work out issues such as divorce, parenting arrangements, and finances. They’re trained to help you in talking together to agree on a solution that works for you both.

Criminal Litigation

If you’ve been charged with a criminal offence, you’ll want the best possible representation. Our Criminal Litigation Accreditation shows that solicitors are committed to treating you fairly and providing a high standard of service in criminal law.

Family Law

Our Family Law and Family Law Advanced Accreditations are the quality marks for family lawyers. Our accredited family lawyers are experts who can give you legal advice on issues such as:

marriage
separation
divorce
arrangements for children
adoption

They understand that family issues can be personal and sometimes difficult. They’re committed to dealing with each case thoughtfully and sensitively.

The Law Society

Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.

Conveyancing Quality Scheme

Our Conveyancing Quality Scheme Accreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

Professional Negligence 1 / 9

Local 2 / 72

Professional Negligence 32 / 1,297

National 68 / 11,165

Meet the team of Setfords Law Ltd

Yasser Sarwar

Consultant Litigation Solicitor

0.0

Contact details

0330 058 4011

salesenquiries@setfords.co.uk

www.setfords.co.uk

Opening hours

Monday	09:00–17:00
Tuesday	09:00–17:00
Wednesday	09:00–17:00
Thursday	09:00–17:00
Friday	09:00–17:00
Saturday	(Closed)
Sunday	(Closed)

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Setfords Law Ltd

4.9 | 16646 Reviews

This law firm has 2 branches

Head office

74 North Street, Guildford, Surrey, GU1 4AW

130 Solicitors

46 Chancery Lane, London, WC2A 1JE

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Clients say

Firm specialises in conveyancing, lease extensions, wills, probate and court/defence matters, with clear legal expertise, professionalism and efficiency. Clients praise thoroughness, technical knowledge and problem‑solving that navigates complex or delayed transactions. Valued soft skills include calm, reassuring communication, responsiveness, patience, empathy and approachability; staff are described as proactive, organised and supportive, keeping clients informed and reducing stress throughout the process.

clear communication

very responsive

efficient service

professional staff

supportive team

thorough work

friendly approach

kept informed

attention to detail

proactive updates

Carl Huckle

27 Jun 2026

Housing & Property

Professional and diligent Solicitors

Sonia was with us on a 18 month journey which saw 5 house sales fall through due to certain planing conditions not been adhered by the owners or right of way on a property own driveway and numerous other issues that saw properties fall by the wayside but we have now moved this sale was completed within a 12 week period all has ended for the best.

A representative from Setfords Law responded to this review

01/07/2026

Dear Carl, What a journey! Five sales falling through over 18 months is incredibly testing, and it sounds like Sonia's patience and diligence throughout made all the difference in finally getting you over the line. Thank you for your kind words and congratulations on your new home! Kind regards, Setfords

Siobhan Howard

8 Jun 2026

A safe pair of hands

Dilpesh Shah at Setfords handled a potential property purchase for me and was thorough and careful to examine and investigate each detail, which led to his advising me not to proceed. I am very grateful to have swerved a future nightmare situation and potential future financial loss. I’ll be returning to Dilpesh when I find another property to buy.

A representative from Setfords Law responded to this review

16/06/2026

Dear Siobhan, Sometimes the most valuable advice is knowing when not to proceed, and it sounds like Dilpesh's thoroughness saved you from a very difficult situation. Really pleased to hear you felt so well looked after. Thank you for your kind words! Kind regards, Setfords

Julia S.

21 May 2026

Very disappointing experience with Margarita Ivanova

Very disappointing experience with Margarita Ivanova and Setfords. After I started asking clarifying questions by email regarding the legal documents and process, the retainer was terminated citing a “breakdown of trust and confidence”. The firm appears to have conflated scrutiny and requests for clarification with a lack of professional trust. I do not agree that asking clarification questions in writing regarding lender requirements and legal structure should reasonably amount to a breakdown of trust and confidence. In a complex property transaction involving a declaration of trust, transfer of funds and lender requirements, requesting written clarification is normal and responsible client risk management, not misconduct or lack of trust. Following the questions I raised via email regarding my matter, I subsequently received a series of emotional and, in my view, inappropriate WhatsApp voice messages from Margarita. I found the tone, approach, and manner of communication distressing, disproportionate, and inappropriate in a professional solicitor-client relationship. My complaint also took almost 15 weeks to resolve instead of the stated 8 weeks. The firm didn’t acknowledge wrongdoing. The matter is now with the Legal Ombudsman. Unfortunately, I cannot recommend this firm based on my experience.

Barry and Joan

2 Apr 2026

Efficient and Professional

First class service, polite and professional attitude by the Consultant Solicitor

Solicitors tagged in
this review

Susanne White

A representative from Setfords Law responded to this review

07/04/2026

Dear Barry and Joan, We're pleased to hear that Susanne provided such a first class and professional service throughout. Thank you for your kind words! Kind regards, Setfords

Hilary Godfrey

25 Mar 2026

Wills, Trusts & Probate

Very competent lawyer

Sophie Booker drew up my Will very efficiently after going over my wishes carefully.

Solicitors tagged in
this review

Sophie Booker

A representative from Setfords Law responded to this review

30/03/2026

Dear Hilary, We're pleased to hear that Sophie was able to draw up your Will so efficiently and with such care and attention to your wishes. Thank you for your feedback! Kind regards, Setfords

Helen L

21 Jun 2026

Helen

Used Michael Compton for what should have been a very simple service for an extraordinary cost compared to others solicitors. I heard nothing from him for a month despite repeated chasing, no work was carried out on my behalf and he significantly delayed the process causing what was already a very stressful time, even more stressful. Avoid.

Richard A

15 May 2026

Richard

Customer Service not very good. The firm only assists prospective clients if it is financially viable for them. See email response below:- "We would be unable to assist, as it would not be financially viable to instruct one of our solicitors in this case."

Parabolic 123

13 May 2026

Parabolic

There is a reason why they have 2 stars from their reviews. They really are the worst company. Not going to go into details but let me say one thing. They do not care about their clients at all. When you make an enquiry you will have solicitors swarming your inbox like vultures all looking to take on the case on for you. Once you are on and have parted with a fair amount of cash the whole attitude changes. I had some really inappropriate comments made to me by the solicitor handling my case as well. These comments were really shocking and so unprofessional. Laurie Heizler is incompetent, claims he has all the experience but the work says otherwise. Failed to meet the most basic requirements when putting forward a case like the one I had which was so embarrassing. Once his work was picked apart by another law firm he backed down. He then wanted more money to consult a legal council on the issues when it should have been addressed in the first place. He made other comments to me which I won't repeat which are really not okay to say to a client. I lost all confidence in his work and I reported back to Setfords for a review and to get my case handed over to another solicitor. I never complained about Laurie though, I just asked for it to be transferred to another representative as I lost confidence in him, I think this is very reasonable. They never replied for three months! I had to put a lot of pressure to even get a response. You cannot get past the reception desk so don't bother calling, they will not engage with any dialogue on the phone. After losing all patience and piling on some pressure and starting to request partial refunds for the money I had wasted with them they decided to give me a half assed email on a Friday evening telling me I would have a response on Monday. It took until Tuesday for the response and it was nothing short of absolutely disgusting. Refused to hand my case to another solicitor, refused to address my detailed points and issues I had with the work they did and just gave me a load of rubbish on how "they" think the work was carried out to a good enough standard and that any issues were my fault. I spoke to Laurie on the phone where he even blamed me for the break down of the relationship even though I never even actually complained about him, I just asked for a different representative. Disgusting all of them, terrible law firm. Just avoid at all costs. One thing I learned is "buy cheap, buy twice". I now have a new solicitor working on the case who is incredibly helpful, polite and professional. They have also validated my awful experience with Setfords. Avoid, avoid, avoid.

Flamur

31 Mar 2026

Flamur

I had a very disappointing experience with this firm while purchasing a property. After agreeing to use their services, communication was slow and progress felt unnecessarily delayed. When I followed up to ask for updates and raised concerns, instead of addressing the issues, my case was transferred to an entirely different law firm outside of their organisation. This caused further disruption and unnecessary stress during an already time-sensitive process. I was also unhappy with how my funds were handled, as they tried to keep my funds without delivering. Overall, the experience felt unprofessional and poorly managed. I would not recommend this firm based on my experience.

Oliver New

24 Mar 2026

Oliver

Our solicitor was slow, sloppy and not always professional

Clients say

clear communication

very responsive

efficient service

professional staff

supportive team

thorough work

friendly approach

kept informed

attention to detail

proactive updates

Mark Concarr

1 Jul 2026

Housing & Property

Support during house move

I cannot extol the outstanding professionalism, dedication and support provided by our solicitor throughout our moving process. Consistently going above and beyond (including supporting us through her leave period), everything was just made easy.

Solicitors tagged in
this review

Sharon Galley

A representative from Setfords Law responded to this review

01/07/2026

Dear Mark, Really glad to hear that Sharon was able to provide such outstanding support throughout your move, even going above and beyond during her leave to keep everything on track. Thank you for your kind words! Kind regards, Setfords

Susan Savage

1 Jul 2026

Housing & Property

EXCELLENT SERVICE

We received an excellent service throughout our sale & purchase. Rachel always answered our phone calls and responded promptly to our emails, dealing with queries and concerns quickly and professionally. Her communication was outstanding, which made a stressful process much easier. We would highly recommend her to anyone looking for a conveyancing solicitor. In fact, we have already recommended her to family members, who are now using her for their own conveyancing. Rachel was recommended to us by a independent mortgage advisor and we couldn't have been happier with the service we received

A representative from Setfords Law responded to this review

01/07/2026

Dear Susan, Really glad to hear that Rachel's outstanding communication and responsiveness made such a difference throughout your sale and purchase. It's great to know you've already recommended her to family too. Thank you for your kind words! Kind regards, Setfords

Andrew Frost

30 Jun 2026

Housing & Property

New house

Selling and buying. Stressful but we had a good team! Antony, Anais and Andrea put us at ease with the legal bit so we could focus on the rest of the move. Thanks guys Andy and Jane

Solicitors tagged in
this review

Antony Singh

A representative from Setfords Law responded to this review

01/07/2026

Dear Andrew and Jane, Really glad to hear that Antony, Anais and Andrea made such a great team and were able to take the legal stress off your shoulders throughout. Thank you for your kind words! Kind regards, Setfords

Alison Boltman

30 Jun 2026

Housing & Property

Sam Tidmarsh

30 Jun 2026

Sam

Pleasure working with Matt Conroy, would recommend him highly.

A representative from Setfords Law responded to this review

01/07/2026

Dear Sam, Really glad to hear that Matt made such a positive impression throughout. Thank you for your recommendation! Kind regards, Setfords

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Hairdressers’ Negligence

2.6

40 Reviews

Based on reviews left by past Hairdressers’ Negligence clients.

Overall

2.6

40 Reviews

Based on the reviews left by all clients of Setfords Law Ltd.

How We Present Law Firm Ratings

We show you how this law firm is rated for the specific legal service you're interested in, as well as how the firm is rated overall. This helps you understand both their specialist strengths and their broader reputation.

Law firms often assist clients with a wide range of legal matters-for example, one person may need help with a divorce, while another may be starting a business. Because legal services are typically delivered by individual solicitors within the firm, it's important to know how those particular individuals are likely to perform in the area of law that matters to you.

At the same time, an overall view of the law firm's performance can also be helpful. That's why we aim to give you both the specific insight and the full picture—so you can make an informed and confident choice.

	Excellent		80
	Very good		0
	Good		0
	Poor		0
	Awful		24

	Excellent		15503
	Very good		590
	Good		123
	Poor		118
	Awful		312

Setfords Law Ltd

ReviewSolicitors Suitability Check

Setfords Law Ltd Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Setfords Law Ltd Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Meet the team of Setfords Law Ltd

Team members

Yasser Sarwar

Yasser Sarwar

Consultant Litigation Solicitor

Meet the team of Setfords Law Ltd

Team members

Sharon Galley

Sophie Booker

Ajesh Brar

Sarah Ward

Lynne Robinson

Annie Le

Ella Parsons

Kristine Burton

Andrea Godfrey

Susanne White

Samantha Ireland

Margarita Ivanova

Emma Morter

Darren Neighbour

Angela Morreale-Devereaux

Jayne Hart

David Lees

Samantha Dickinson

Joshua Watkins

Amanda Wright

Jeffrey Gilbert

Victoria Butcher

Carlota Payne

Anna Nuttall

Rowena Slater-Reay

Faye Harper-Haley

Marika Whiteman

Shelley Rounding

Evette Wright

Gemma Lloyd

Dawn Brogan

Evette Wright - formerly Abbey

Antony Singh

Laura Ricci Walker

Sonal Rabheru

Helen Wilde

Yunus Patel

Aasima RiazFoster

Peter Booker

Heather Harry

Miriam Bailey-Parkyns

William Brown

Katy Moody

Laura Grounds

Alistair Robertson-Gopffarth

Alun Jones

Ernesto Chao

Harriet Batten

Jeremy Asher

Jodi Halkier

Rebecca Lloyd

Kayleigh Kryulko-Coombe

Rachel Woolley

Carey Smith

Ema Hasan

Salim Merali

Yasser Sarwar

Jack Bassett

Danielle Taylor

Tom Lathom

Nevena Krstic

Rosa Masucci

Victoria Martin