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Setfords Law Ltd

4.5 | 96 Reviews 96 Reviews | Commercial Property
17,938 Total Company Reviews info icon Commercial Property | info icon 17,938 Total Company Reviews Commercial Property | info icon 17,938 Total Company Reviews

74 North Street, Guildford, Surrey, GU1 4AW

Accepting new clients

74 North Street, Guildford, Surrey, GU1 4AW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622970

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Setfords Law Ltd |
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Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
Value for money: 90%
89%
Success
Rate
Satisfied with outcome: 89%
89%
Would
Recommend
Would recommend to friends and family: 89%
Communication 4.5/5
Initial Impressions 4.7/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 16 / 4,697
Wills, Trusts & Probate 44 / 3,711
Commercial Property 38 / 3,580
Family Law 123 / 4,156
Company & Commercial 93 / 4,048
Dispute Resolution 24 / 1,791
Land Law 194 / 1,326
Employment 134 / 3,545
Litigation 13 / 922
Banking 12 / 1,011
Private Client Law 3 / 335
Professional Negligence 9 / 1,280
Personal Injury 116 / 2,592
Equity Law 63 / 567
Money & Tax 46 / 1,904
Agriculture 34 / 815
Banking and Financial Law 10 / 214
Child Law 217 / 1,645
Clinical Negligence 46 / 1,220
Consumer 78 / 4,306
Crime/ Criminal Defence 84 / 2,126
Debt and Tax Law 68 / 776
Driving offences 23 / 630
Immigration 100 / 2,258
Mergers and Acquisitions Law 56 / 431
Notary 17 / 861
Advocacy Law 29 / 165
Appeals Law 73 / 850
Auction Law 51 / 292
Business Law 77 / 490
Care Law 90 / 534
Charities 2 / 755
Construction 18 / 848
Copyright Law 47 / 509
Cosmetic Surgery Law 24 / 147
Court of Protection and Deputyship 105 / 585
Criminal Law 105 / 1,013
Defamation Law 44 / 270
Domestic Violence Law 135 / 896
E-Commerce Law 11 / 74
Economic Law 10 / 223
Education 10 / 419
Energy & Transport 1 / 500
Enforcement Law 55 / 564
Equality Law 86 / 1,075
Financial Crime Law 54 / 463
Fire Safety Law 18 / 180
IT & Intellectual Property 5 / 1,086
Immigration Law 86 / 1,178
Infrastructure Law 15 / 184
Insurance Law 47 / 640
Intellectual Property Law 47 / 613
International Enforcement of Judgments 15 / 149
Licensing Law 36 / 495
Manufacturing Law 8 / 83
Medical Law 17 / 187
Nuisance Law 33 / 233
Occupational Health Law 50 / 422
Pensions Law 41 / 482
Planning Law 49 / 576
Regulations 8 / 2,333
Transport Law 10 / 139
National 6 / 11,162

Pinned Reviews

Profile image of S. Marshall

S. Marshall

Verified
Housing & Property

House Sale

Very pleased we used Setfords. Sharon was always on the end of the phone if needed and was very easy to talk to. Very efficient which made the process smooth. A pleasure to do business with. Thank you. Highly recommend.

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Anonymous

Verified
Housing & Property

Excellent company

I really appreciated the hard work and communication from Kim Richards and Jessica lippiatt at Setfords. We had a difficult time with the sellers and it really felt like we had somebody in our corner. Would thoroughly recommend.

Meet the team of Setfords Law Ltd

Meet the team of Setfords Law Ltd

Contact & Locations - Setfords Law Ltd

Opening hours

Monday 09:00–17:00 (Open)
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

74 North Street, Guildford, Surrey, GU1 4AW

Reviews

4.5 /5 96 Reviews
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Rating

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Clients say

What clients say about Setfords Law Ltd

Clients consistently praise the firm for conveyancing, house sales and purchases, first time buyer support, remortgaging, transfer of equity, probate, wills, inheritance tax advice and family law. The firm is valued for clear explanations, strong legal knowledge, attention to detail, efficiency and swift progress on complex matters. Clients also highlight approachable, friendly and patient solicitors who are responsive, reassuring, proactive and supportive, with excellent communication and a calm, professional manner that helps make stressful processes feel smooth and manageable.

Great communication
Quick responses
Professional service
Supportive team
Clear explanations
Efficient process
Proactive updates
Friendly approach
Knowledgeable advice
Stress free

ReviewSolicitors Review List

Profile image of Natalie Keller

Natalie Keller

Housing & Property

Sale and Purchase by Sonal and team...

We experienced exceptional service throughout our sale and purchase. Sonal and her teams responsiveness was outstanding; always available, reassured us whenever we needed it, and made what could have been a very stressful move feel completely manageable. We're incredibly grateful for the care you took with everything.

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A representative from Setfords Law responded to this review

Dear Natalie, Thank you for such warm feedback about Sonal and the team. It sounds as though their responsiveness and reassurance turned what could have been a stressful move into a manageable one. Kind regards, Setfords

0
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Ian B

Housing & Property

DON’T BE FOOLED BY THE 5 STAR REVIEWS, IT’S NOT ALL GOOD!

I used this company for conveyancing on the intended sale of our flat and purchase of another last year, based on all those wonderful 5 star reviews! However, because of the experience I received from Setfords, I can only be highly suspicious of those reviews, as the service I received from them was appalling, and in my opinion caused the entire sale and purchase to fall through. From start to finish the service I received was shocking. It promised an online portal for speed – there was no such thing and I had to send all the initial documents by registered post and then email. At no point in the process was an online portal used, that surely is blatant mis-selling for a start. They got my name wrong, they forgot to send an important document related to leasehold transactions (only sent when I reminded them), they failed to follow up to questions promptly, they didn’t act on emails/documents sent, they got the details on the key Sale Contract for Land Registry wrong – and even worse when I pointed out the errors they sent a “corrected” form back with even more errors in it! It was only because I have some knowledge of the process that I was able to spot all these errors (of which there are actually far more – my official complaint listed 46 issues, far too many to list here!). But in my opinion the worst thing was that they failed to spot a potentially serious fire risk issue related to the flat we were buying. It was only because I asked to review all relevant documents myself just before signing for exchange of contracts and completion (which Setfords were happy for me to do!), that I spotted the issue. But by then it was so far along that the seller thought we were trying to “pull a fast one” at the last minute, as it should have been spotted weeks before when Setfords first received all the documents. Setfords failure to spot this caused the relationship between the seller and us to deteriorate to such an extent that, in my opinion, it was directly responsible for the sale/purchase to fall through. Then to make matters worse, when I used the official complaints procedure at Setfords to ask for a new conveyancer to take over our case with the new property we found, as we had zero confidence in Setfords’ original conveyancer, they refused to act further and forced us to use another company and pay full fees all over again (despite their complaints procedure saying they won’t do this). And then they didn’t transfer all documents to the new conveyancing firm as they are required to do, thus hampering the process even more. I naturally complained to the Legal Ombudsman but unfortunately like other Regulatory Bodies these days it seems they are more out to protect the law firms than the public, and so because Setfords had already offered me a substantial discount on their fees due to their appalling service, the Legal Ombudsman decided that was good enough and there was no need to actually look into whether Setfords were negligent or not. So Setfords continue to operate without any challenge or regulatory review of their conduct in this case, which I feel is utterly wrong. I am a Fellow of the Institute of Chartered Accountants in England & Wales and all views are based on fact or my honestly held opinion based on the service received. I would urge you to look elsewhere for your conveyancing.

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Scott Barrie

Housing & Property

Excellent Conveyance Solicitor

I approached Karisma online as I needed a conveyance solicitor for my flat. I have used several solicitors for this over the years but from the offset her personal communication was absolutely first class, she ensured that communication was thorough and that’s what a client needs as I have had to chase information up with previous solicitors. I personally felt that she informed me of each step and it was very smooth so I intend to now use Karisma with the sale of my main residence and future properties, an absolute asset to the company and fully recommend her professional services.

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A representative from Setfords Law responded to this review

Dear Scott, Really glad to hear that Karisma's communication and personal approach made such a refreshing difference. It's great to know you'll be returning for your next sale too. Thank you for your wonderful recommendation! Kind regards, Setfords

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Antoaneta Demian

Housing & Property

Unacceptable

Avoid at any cost if the money comes from abroad! The solicitor worked against me, for the first time in my life I felt I was paying someone to emotionally and financially abuse me. I was dropped 2 weeks before the exchange and completion and was charged over £1500!!! Was declined a refund after I made a complaint, covering for each other, this was the worst experience I ever had with a solicitor!

0
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Anonymous

Verified

Good

Responded promptly to email quieres and was quick to pick up the phone particularly towards the end to get the sale over the line.

A representative from Setfords Law responded to this review

Dear Client, Glad to hear the team were so responsive and on hand when it mattered most to get the sale over the line. Thank you for your feedback! Kind regards, Setfords

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Other Reviews

Profile image of James Rippengale

James Rippengale

Housing & Property

James

Good experience working with Hannah Brace, timely updates, available to contact with questions, very knowledgeable about the area and general processes. I would recommend. We sold and purchased through Setfords and everything went well.

A representative from Setfords Law responded to this review

Dear James, Thanks for the review. Pleased to hear Hannah kept things moving with timely updates and was always available when you had questions, and glad the sale and purchase both went smoothly. Kind regards, Setfords

0
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Lynne Crisp

Housing & Property

Lynne

This is not the first time we have used Sonal at Setfords. Yet again she has been excellent in her support selling our homes. Professional, responsive and very kind and patient. Will be using Sonal again and have already recommended Sonal to friends who were also delighted with her services.

Solicitors tagged in
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A representative from Setfords Law responded to this review

Dear Lynne, Wonderful to hear you've come back to Sonal again, and that her professionalism, responsiveness, kindness and patience continue to stand out. Great to know friends you've recommended her to have been just as delighted. Thank you for your kind words. Kind regards, Setfords

0
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Kaethe Cherney

Kaethe

Jeremy was patient, good humoured and thorough and completed our sale in record time.

A representative from Setfords Law responded to this review

Dear Kaethe, Jeremy's patience, good humour and thoroughness clearly made all the difference, and completing your sale in record time is a brilliant result. Thank you for your kind words. Kind regards, Setfords

0
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Grace Goss

Housing & Property

Grace

We had the privilege of having Lucy Rea’s help with previous sale and purchase of properties. She makes the process stream lined eliminating all stress from what is usually a difficult process. Lucy is personable, helpful and extremely proficient at her role. Thank you.

A representative from Setfords Law responded to this review

Dear Grace, Lucy sounds like she was brilliant to have on side for your sale and purchase, keeping things stress-free and straightforward throughout. Thank you for your kind words. Kind regards, Setfords

0
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Alice Cod

Alice

While others around me were complaining about having to "chase" their conveyancing solicitors, I didn't have to worry about this at all. I could completely trust Jessica with the process. She was responsive and clear and prompt in her communication. I have been recommending her to everybody! I'm very grateful - thank you!

A representative from Setfords Law responded to this review

Dear Alice, It's wonderful that Jessica gave you such peace of mind throughout your conveyancing, especially when you hear others describe having to chase their solicitors. Her responsiveness and clarity clearly made a real difference, and it's lovely that you've been recommending her to others. Thank you for your kind words. Kind regards, Setfords

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Reviews

4.9 /5 17938 Reviews
Filter your results
Star rating
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Rating

Review Source

Clients say

What clients say about Setfords Law Ltd

Clients consistently praise the firm for conveyancing, house sales and purchases, first time buyer support, remortgaging, transfer of equity, probate, wills, inheritance tax advice and family law. The firm is valued for clear explanations, strong legal knowledge, attention to detail, efficiency and swift progress on complex matters. Clients also highlight approachable, friendly and patient solicitors who are responsive, reassuring, proactive and supportive, with excellent communication and a calm, professional manner that helps make stressful processes feel smooth and manageable.

Great communication
Quick responses
Professional service
Supportive team
Clear explanations
Efficient process
Proactive updates
Friendly approach
Knowledgeable advice
Stress free

ReviewSolicitors Review List

Profile image of Alexandra Hawkins

Alexandra Hawkins

Verified
Housing & Property

Selling property

Sharon was extremely helpful and supportive throughout the experience, and very patient with us and the process as we navigated it for the first time. I would definitely recommend Setfords solicitors and especially Sharon.

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Marharyta

Best experience ever

Margarita was a wonderful solicitor, and I couldn’t have asked for a better one. Throughout the whole process, she and her team were professional, efficient, and always kept me informed. They explained everything in simple words, answered all my questions clearly, and made sure I always knew what was happening. As a first-time buyer I was very scared at the beginning. Buying my first home felt like such a complicated and overwhelming process. But thanks to Margarita, Veronika, Kateryna, and Veronika, I gradually felt more and more confident. I genuinely felt that I had people by my side who cared about me, had my back, and wanted to help me get through this. We had a few issues along the way that were outside their control, but I could really see how hard they were trying to resolve them and support me, and they did make it work at the end perfectly. I’m beyond grateful that I chose Margarita and her team. They made such a big and important moment in my life feel so much less stressful, and I honestly couldn’t imagine having a better solicitor. I will absolutely be using them again in the future, and I would wholeheartedly recommend Margarita and her team to anyone looking for a solicitor. Thank you so much for everything!

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Vladislav

Family Law

Amanda

I would strongly recommend Amanda from Setford Law as the right person to help and represent when it comes to family law. The experience so far was fantastic, professional, honest and easy to navigate through.

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anonymous

Litigation

Calm, clear and decisive when that was needed most

Jack stepped in at a difficult time and made an enormous difference. He was clear, calm, responsive and pragmatic. He was always realistic in his advice. I’m very grateful for his support and would recommend him without hesitation.

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Thomas and Briony Burke and Nowell

Verified
Personal Injury

Home Sale & Purchase

great experience with Kristine, always responded and was available to take calls whenever i had questions.

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Other Reviews

Profile image of Negath Manzoor

Negath Manzoor

Negath

I would highly recommend Setfords Law Ltd to anyone looking for legal support. I first used Setfords for a CIFAS case with Jeremy Asher, then worked with Donna Simpson-Strange following my redundancy, and most recently with Terry Chetwood for my will. What really stands out is the consistently professional experience I have had with everyone I have dealt with at Setfords. They take the time to ask the right questions, understand the background and what is actually needed, and explain things in simple, straightforward terms that I can understand. No matter how many questions I ask, they remain patient and take the time to explain things properly. I never feel that my questions are a burden. This makes a real difference and is why I have confidence in them and trust the people I deal with. My experience has been so positive that I have recommended Setfords to an ex-colleague dealing with an employment dismissal and, more recently, to my sister for advice on HMRC, director liability and insolvency. My sister is now working with Wilson Hill. For me, recommending a law firm to colleagues and family is a reflection of the trust I have in them. Having used Setfords for several different matters and experienced the same professionalism and patience throughout, I would happily recommend them to anybody.

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Cheryl Gadsby

Cheryl

Wow what a experience it’s toook 8 months to get moved but Sharron galley our solicitor has been absolutely amazing nothing was too much trouble and she kept us updated on everything we used her for two properties and was excellent on both thank you for everything Sharron xx

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Richard Pettigrew

Richard

Jo Cox was the best conveyancer I could ever have hoped to have. She was thorough, clear in communications, extremely prompt with everything, and generally kind and a pleasure to deal with throughout. The price was very reasonable and the service extremely good all round.

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Profile image of Simone za

Simone za

Simone

⭐️⭐️⭐️⭐️⭐️ I honestly couldn’t have got through this process without Kristine. The whole experience was incredibly stressful because of some difficult buyers at the beginning of the chain, but Kristine was my absolute rock throughout it all. She was always polite, professional, incredibly efficient and brilliant at communicating. She kept me informed, responded quickly and was so reassuring during what was a really stressful time. I always felt like she was in my corner and doing everything she could to get things over the line. I’m so grateful for all her help and support. Buying and selling a property can be so overwhelming, but having someone like Kristine on your side makes all the difference. I wouldn’t hesitate to recommend her to anyone looking for a solicitor who genuinely cares and goes above and beyond. Thank you, Kristine, for everything!

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James Harding

James

My conveyancer Laura was an absolute star, the communication was fantastic, she was efficient at all the tasks, she helped me understand the process from start to finish and I honestly don't think I'd have gotten through the process without her! So I'd say Setfords was brilliant if they are all as good as she is.

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