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Setfords Law Ltd

4.5 | 96 Reviews 96 Reviews | Secured Lending Transactions
17,852 Total Company Reviews info icon Secured Lending Transactions | info icon 17,852 Total Company Reviews Secured Lending Transactions | info icon 17,852 Total Company Reviews

74 North Street, Guildford, Surrey, GU1 4AW

Accepting new clients

74 North Street, Guildford, Surrey, GU1 4AW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622970

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Setfords Law Ltd |
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Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
Value for money: 90%
89%
Success
Rate
Satisfied with outcome: 89%
89%
Would
Recommend
Would recommend to friends and family: 89%
Communication 4.5/5
Initial Impressions 4.7/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 13 / 4,693
Wills, Trusts & Probate 41 / 3,713
Commercial Property 38 / 3,582
Family Law 136 / 4,157
Company & Commercial 93 / 4,053
Dispute Resolution 24 / 1,793
Land Law 184 / 1,319
Banking 12 / 1,011
Employment 134 / 3,550
Litigation 124 / 911
Private Client Law 3 / 329
Professional Negligence 10 / 1,281
Equity Law 63 / 566
Money & Tax 48 / 1,908
Personal Injury 124 / 2,597
Agriculture 34 / 815
Banking and Financial Law 10 / 214
Child Law 214 / 1,643
Clinical Negligence 45 / 1,221
Consumer 81 / 4,309
Crime/ Criminal Defence 84 / 2,123
Debt and Tax Law 68 / 775
Driving offences 22 / 630
Immigration 99 / 2,255
Mergers and Acquisitions Law 56 / 431
Notary 17 / 859
Advocacy Law 28 / 162
Appeals Law 71 / 849
Auction Law 49 / 291
Business Law 74 / 484
Care Law 107 / 569
Charities 2 / 756
Construction 18 / 847
Copyright Law 46 / 512
Cosmetic Surgery Law 24 / 147
Court of Protection and Deputyship 104 / 583
Criminal Law 103 / 1,006
Defamation Law 43 / 270
Domestic Violence Law 133 / 896
E-Commerce Law 10 / 72
Economic Law 9 / 223
Education 10 / 418
Energy & Transport 1 / 501
Enforcement Law 54 / 565
Equality Law 84 / 1,075
Financial Crime Law 54 / 462
Fire Safety Law 18 / 180
IT & Intellectual Property 5 / 1,086
Immigration Law 83 / 1,171
Infrastructure Law 15 / 184
Insurance Law 46 / 642
Intellectual Property Law 48 / 613
International Enforcement of Judgments 15 / 150
Licensing Law 37 / 496
Manufacturing Law 8 / 83
Medical Law 17 / 188
Nuisance Law 33 / 233
Occupational Health Law 50 / 422
Pensions Law 41 / 483
Planning Law 49 / 577
Regulations 8 / 2,338
Transport Law 10 / 139
National 7 / 11,165

Pinned Reviews

Profile image of S. Marshall

S. Marshall

Verified
Housing & Property

House Sale

Very pleased we used Setfords. Sharon was always on the end of the phone if needed and was very easy to talk to. Very efficient which made the process smooth. A pleasure to do business with. Thank you. Highly recommend.

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Anonymous

Verified
Housing & Property

Excellent company

I really appreciated the hard work and communication from Kim Richards and Jessica lippiatt at Setfords. We had a difficult time with the sellers and it really felt like we had somebody in our corner. Would thoroughly recommend.

Meet the team of Setfords Law Ltd

Meet the team of Setfords Law Ltd

Contact & Locations - Setfords Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

74 North Street, Guildford, Surrey, GU1 4AW

Reviews

4.5 /5 96 Reviews
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Clients say

What clients say about Setfords Law Ltd

Clients consistently praise the firm’s expertise in residential conveyancing, including house sales and purchases, first-time buyer support, leasehold matters, remortgages, transfers of equity, probate-linked transactions, and wills and inheritance tax advice. Reviewers highlight strong legal knowledge, thoroughness, efficiency and clear, practical guidance. Soft skills valued most are responsiveness, friendliness, professionalism, patience, empathy and a proactive, reassuring approach. Many say the team keeps matters moving, explains everything clearly, and makes what can be a stressful process feel smooth, straightforward and well managed.

Quick response
Friendly service
Attention to detail
Professional approach
Clear communication
Prompt updates
Knowledgeable advice
Efficient service
Supportive team
Stress-free process

ReviewSolicitors Review List

Profile image of Natalie Keller

Natalie Keller

Housing & Property

Sale and Purchase by Sonal and team...

We experienced exceptional service throughout our sale and purchase. Sonal and her teams responsiveness was outstanding; always available, reassured us whenever we needed it, and made what could have been a very stressful move feel completely manageable. We're incredibly grateful for the care you took with everything.

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A representative from Setfords Law responded to this review

Dear Natalie, Thank you for such warm feedback about Sonal and the team. It sounds as though their responsiveness and reassurance turned what could have been a stressful move into a manageable one. Kind regards, Setfords

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Ian B

Housing & Property

DON’T BE FOOLED BY THE 5 STAR REVIEWS, IT’S NOT ALL GOOD!

I used this company for conveyancing on the intended sale of our flat and purchase of another last year, based on all those wonderful 5 star reviews! However, because of the experience I received from Setfords, I can only be highly suspicious of those reviews, as the service I received from them was appalling, and in my opinion caused the entire sale and purchase to fall through. From start to finish the service I received was shocking. It promised an online portal for speed – there was no such thing and I had to send all the initial documents by registered post and then email. At no point in the process was an online portal used, that surely is blatant mis-selling for a start. They got my name wrong, they forgot to send an important document related to leasehold transactions (only sent when I reminded them), they failed to follow up to questions promptly, they didn’t act on emails/documents sent, they got the details on the key Sale Contract for Land Registry wrong – and even worse when I pointed out the errors they sent a “corrected” form back with even more errors in it! It was only because I have some knowledge of the process that I was able to spot all these errors (of which there are actually far more – my official complaint listed 46 issues, far too many to list here!). But in my opinion the worst thing was that they failed to spot a potentially serious fire risk issue related to the flat we were buying. It was only because I asked to review all relevant documents myself just before signing for exchange of contracts and completion (which Setfords were happy for me to do!), that I spotted the issue. But by then it was so far along that the seller thought we were trying to “pull a fast one” at the last minute, as it should have been spotted weeks before when Setfords first received all the documents. Setfords failure to spot this caused the relationship between the seller and us to deteriorate to such an extent that, in my opinion, it was directly responsible for the sale/purchase to fall through. Then to make matters worse, when I used the official complaints procedure at Setfords to ask for a new conveyancer to take over our case with the new property we found, as we had zero confidence in Setfords’ original conveyancer, they refused to act further and forced us to use another company and pay full fees all over again (despite their complaints procedure saying they won’t do this). And then they didn’t transfer all documents to the new conveyancing firm as they are required to do, thus hampering the process even more. I naturally complained to the Legal Ombudsman but unfortunately like other Regulatory Bodies these days it seems they are more out to protect the law firms than the public, and so because Setfords had already offered me a substantial discount on their fees due to their appalling service, the Legal Ombudsman decided that was good enough and there was no need to actually look into whether Setfords were negligent or not. So Setfords continue to operate without any challenge or regulatory review of their conduct in this case, which I feel is utterly wrong. I am a Fellow of the Institute of Chartered Accountants in England & Wales and all views are based on fact or my honestly held opinion based on the service received. I would urge you to look elsewhere for your conveyancing.

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Scott Barrie

Housing & Property

Excellent Conveyance Solicitor

I approached Karisma online as I needed a conveyance solicitor for my flat. I have used several solicitors for this over the years but from the offset her personal communication was absolutely first class, she ensured that communication was thorough and that’s what a client needs as I have had to chase information up with previous solicitors. I personally felt that she informed me of each step and it was very smooth so I intend to now use Karisma with the sale of my main residence and future properties, an absolute asset to the company and fully recommend her professional services.

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A representative from Setfords Law responded to this review

Dear Scott, Really glad to hear that Karisma's communication and personal approach made such a refreshing difference. It's great to know you'll be returning for your next sale too. Thank you for your wonderful recommendation! Kind regards, Setfords

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Antoaneta Demian

Housing & Property

Unacceptable

Avoid at any cost if the money comes from abroad! The solicitor worked against me, for the first time in my life I felt I was paying someone to emotionally and financially abuse me. I was dropped 2 weeks before the exchange and completion and was charged over £1500!!! Was declined a refund after I made a complaint, covering for each other, this was the worst experience I ever had with a solicitor!

0
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Anonymous

Verified

Good

Responded promptly to email quieres and was quick to pick up the phone particularly towards the end to get the sale over the line.

A representative from Setfords Law responded to this review

Dear Client, Glad to hear the team were so responsive and on hand when it mattered most to get the sale over the line. Thank you for your feedback! Kind regards, Setfords

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Other Reviews

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James Rippengale

Housing & Property

James

Good experience working with Hannah Brace, timely updates, available to contact with questions, very knowledgeable about the area and general processes. I would recommend. We sold and purchased through Setfords and everything went well.

A representative from Setfords Law responded to this review

Dear James, Thanks for the review. Pleased to hear Hannah kept things moving with timely updates and was always available when you had questions, and glad the sale and purchase both went smoothly. Kind regards, Setfords

0
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Lynne Crisp

Housing & Property

Lynne

This is not the first time we have used Sonal at Setfords. Yet again she has been excellent in her support selling our homes. Professional, responsive and very kind and patient. Will be using Sonal again and have already recommended Sonal to friends who were also delighted with her services.

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A representative from Setfords Law responded to this review

Dear Lynne, Wonderful to hear you've come back to Sonal again, and that her professionalism, responsiveness, kindness and patience continue to stand out. Great to know friends you've recommended her to have been just as delighted. Thank you for your kind words. Kind regards, Setfords

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Kaethe Cherney

Kaethe

Jeremy was patient, good humoured and thorough and completed our sale in record time.

A representative from Setfords Law responded to this review

Dear Kaethe, Jeremy's patience, good humour and thoroughness clearly made all the difference, and completing your sale in record time is a brilliant result. Thank you for your kind words. Kind regards, Setfords

0
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Grace Goss

Housing & Property

Grace

We had the privilege of having Lucy Rea’s help with previous sale and purchase of properties. She makes the process stream lined eliminating all stress from what is usually a difficult process. Lucy is personable, helpful and extremely proficient at her role. Thank you.

A representative from Setfords Law responded to this review

Dear Grace, Lucy sounds like she was brilliant to have on side for your sale and purchase, keeping things stress-free and straightforward throughout. Thank you for your kind words. Kind regards, Setfords

0
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Alice Cod

Alice

While others around me were complaining about having to "chase" their conveyancing solicitors, I didn't have to worry about this at all. I could completely trust Jessica with the process. She was responsive and clear and prompt in her communication. I have been recommending her to everybody! I'm very grateful - thank you!

A representative from Setfords Law responded to this review

Dear Alice, It's wonderful that Jessica gave you such peace of mind throughout your conveyancing, especially when you hear others describe having to chase their solicitors. Her responsiveness and clarity clearly made a real difference, and it's lovely that you've been recommending her to others. Thank you for your kind words. Kind regards, Setfords

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Reviews

4.9 /5 17852 Reviews
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Star rating
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Rating

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Clients say

What clients say about Setfords Law Ltd

Clients consistently praise the firm’s expertise in residential conveyancing, including house sales and purchases, first-time buyer support, leasehold matters, remortgages, transfers of equity, probate-linked transactions, and wills and inheritance tax advice. Reviewers highlight strong legal knowledge, thoroughness, efficiency and clear, practical guidance. Soft skills valued most are responsiveness, friendliness, professionalism, patience, empathy and a proactive, reassuring approach. Many say the team keeps matters moving, explains everything clearly, and makes what can be a stressful process feel smooth, straightforward and well managed.

Quick response
Friendly service
Attention to detail
Professional approach
Clear communication
Prompt updates
Knowledgeable advice
Efficient service
Supportive team
Stress-free process

ReviewSolicitors Review List

Profile image of Katie Dixon

Katie Dixon

Verified
Housing & Property

Fantastic service from start to finish

Kristine has been amazing through the whole process. This was my first selling process and she was incredibly patient with me and had great communication. She was thorough and very quick to reply to any queries. I would recommend her to anyone going through the same process.

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Laimonas

Satisfied client

Professional work. I was a first time buyer and I was guided through the process with care.Thank you

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Pauline

Verified
Wills, Trusts & Probate

Will and probate

Very easy to get on withand very professional, good advice and made everything easy for me

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A representative from Setfords Law responded to this review

Dear Pauline, Thank you for the kind feedback. We're pleased you found the team so easy to get on with and that the advice made everything simpler for you. Kind regards, Setfords

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Zishan Saiyed

Housing & Property

Excellent Conveyancing Service – Highly Recommended.

I have used several different solicitors over the years for various property matters, and I can honestly say that Karisma Punjani has been the best I have dealt with so far. As a conveyancing solicitor, she has been extremely clear and thorough throughout the entire process, explaining everything in a way that is easy to understand and keeping me informed at every stage. What really stands out is how responsive she is, I never have to wait days for a reply, and she always gets back to me promptly. Her professionalism, attention to detail and excellent communication have made the conveyancing process smooth and stress-free. I would have no hesitation in recommending Karisma to anyone looking for a reliable and highly professional conveyancing solicitor.

Solicitors tagged in
this review

A representative from Setfords Law responded to this review

Dear Zishan, Thank you for such a detailed review. We're pleased Karisma explained everything so clearly and replied promptly, and we appreciate you recommending her so highly. Kind regards, Setfords

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Mike

Housing & Property

Brilliant service

Krystee has been excellent - diligent, fast and efficient. At last a solicitor who responds promptly and is always available for queries.

Solicitors tagged in
this review

A representative from Setfords Law responded to this review

Dear Mike, Thank you for the kind words about Krystee. We're pleased you found her so quick to respond and always on hand for your queries. Kind regards, Setfords

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Other Reviews

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ABHISHEK ROY

ABHISHEK

Sharon Parker was amazing. I do not think you can find anyone better than her. I strongly recommend.

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Phoebe Jones

Phoebe

Jacqueline was extremely helpful in 2 purchase processes, especially supporting us when we had to withdraw from one house. She is very knowledge and I would definitely recommend her to anyone looking to sell or buy a home. Thank you Jacqueline!

0
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Vanessa Senior

Vanessa

Very happy with the service Claire provided. Our chain was quite complex and she did what was needed to ensure the right people were talking to each other. We were confident in all advice given. She negotiated a completion date that suited us and everything went well and to time on completion day.

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Thirza Shettlesworth

Thirza

Sonal was in a class of her own when it comes to conveyancing solicitors- she was very proactive, responsive and diligent in our transaction, leaving us feeling very reassured about the various complications of our property transaction. She also often went above and beyond in our very slow and questionable chain to keep things moving and helping to resolve issues. I would recommend her to anyone! Thank you

0
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Will Bullen

Will

Angie and the team at Setfords Amesbury have been excellent

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