Setfords Law Ltd logo

Setfords Law Ltd

3.8 | 34 Reviews 34 Reviews | Dispute Resolution
16,736 Total Company Reviews info icon Dispute Resolution | info icon 16,736 Total Company Reviews Dispute Resolution | info icon 16,736 Total Company Reviews

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Accepting new clients

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622970

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Setfords Law Ltd |
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Setfords Law Ltd Review Scores & Client Satisfaction Overview

3.8
Very Good
76%
Value for
Money
74%
Success
Rate
71%
Would
Recommend
Communication 3.8/5
Initial Impressions 3.9/5
Approachability 3.8/5
Documentation Accuracy 3.9/5
Legal Knowledge 3.9/5
Value for money 3.8/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 40 / 4,770
Land Law 113 / 1,321
Insurance Law 44 / 659
Commercial Property 44 / 3,665
Family Law 152 / 4,223
Wills, Trusts & Probate 53 / 3,764
Immigration Law 62 / 1,154
Company & Commercial 100 / 4,182
Crime/ Criminal Defence 102 / 2,140
Professional Negligence 23 / 1,296
Child Law 144 / 1,640
Dispute Resolution 27 / 1,801
Auction Law 32 / 285
Litigation 92 / 888
Construction 18 / 854
Employment 155 / 3,621
Consumer 100 / 4,413
Personal Injury 140 / 2,651
Advocacy Law 22 / 152
E-Commerce Law 9 / 73
Agriculture 44 / 819
Pensions Law 40 / 488
Banking 17 / 1,032
Business Law 59 / 468
Care Law 59 / 531
Mergers and Acquisitions Law 36 / 431
Compliance Law 22 / 462
Court of Protection and Deputyship 79 / 576
Debt and Tax Law 62 / 786
Equity Law 63 / 569
Domestic Violence Law 74 / 896
Education 12 / 422
Money & Tax 42 / 1,952
Appeals Law 47 / 848
Banking and Financial Law 9 / 218
Clinical Negligence 78 / 1,246
Driving offences 24 / 626
Enforcement Law 43 / 576
Financial Crime Law 33 / 460
International Enforcement of Judgments 12 / 153
Planning Law 44 / 583
Charities 15 / 767
Copyright Law 29 / 522
Cosmetic Surgery Law 20 / 149
Criminal Law 71 / 1,007
Defamation Law 27 / 264
Economic Law 6 / 223
Energy & Transport 5 / 511
Equality Law 72 / 1,097
Fire Safety Law 13 / 180
IT & Intellectual Property 17 / 1,114
Immigration 97 / 2,283
Infrastructure Law 9 / 187
Intellectual Property Law 43 / 624
Licensing Law 33 / 500
Manufacturing Law 5 / 82
Medical Law 13 / 189
Nuisance Law 24 / 235
Occupational Health Law 42 / 429
Regulations 19 / 2,409
Transport Law 8 / 137
National 44 / 11,164

Meet the team of Setfords Law Ltd

Meet the team of Setfords Law Ltd

Contact & Locations - Setfords Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Reviews

3.8 /5 34 Reviews
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Clients say

What clients say about Setfords Law Ltd

Firm specialises in conveyancing, lease extensions, wills, probate and court/defence matters, with clear legal expertise, professionalism and efficiency. Clients praise thoroughness, technical knowledge and problem‑solving that navigates complex or delayed transactions. Valued soft skills include calm, reassuring communication, responsiveness, patience, empathy and approachability; staff are described as proactive, organised and supportive, keeping clients informed and reducing stress throughout the process.

clear communication
very responsive
efficient service
professional staff
supportive team
thorough work
friendly approach
kept informed
attention to detail
proactive updates

ReviewSolicitors Review List

Profile image of Graham Field

Graham Field

Verified
Housing & Property

Review of need2view.co.uk

Excellent communication quick to respond accessible clear and concise motivated and got the job done without delay

Legal experts tagged in
this review

A representative from Setfords Law responded to this review

Dear Graham, Great to hear that Christina was so accessible and efficient in getting the job done without delay. Thank you for your kind words! Kind regards, Setfords

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Clive Heathcote

Verified
Dispute Resolution

Very helpfull

Would recommend 2 friends and family and will be in contacting again 4 other disputes. Thank you very much samantha

Solicitors tagged in
this review

A representative from Setfords Law responded to this review

Dear Clive, Really glad to hear that Samantha was so helpful throughout. Thank you for your kind words and recommendation! Kind regards, Setfords

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Jade Harrod

Verified
Housing & Property

Fantastic service

We had an excellent experience using this solicitors . Fantastic communication throughout with no question deemed too silly to ask. Divya was a pleasure to deal with from start to finish .

A representative from Setfords Law responded to this review

Dear Jade, Really glad to hear that Divya made the whole process so approachable and kept communication so open throughout. Thank you for your kind words! Kind regards, Setfords

0
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Harriet Maria Reader

Verified
Housing & Property

Poor communication

Communication was good in the last few days but throughout I was asked for the same information a few times, emails would go unanswered for many days, answers were often a bit short. When i did call the main solicitor things improved but when dealing with the more junior team I found they didn't answer emails

0
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Hussain Goodwin

Verified

Excellent Solicitor

Mark Scotney was brilliant from start to finish. Made the process as easy as could be, very efficient, friendly and organised. Would highly recommend

A representative from Setfords Law responded to this review

Dear Hussain, Really pleased to hear that Mark made the whole process so smooth and straightforward. Thank you for your recommendation! Kind regards, Setfords

0
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Other Reviews

Profile image of raymond sturdy

raymond sturdy

raymond

Great support from Roberta, worked really hard at getting our remortgage through.

A representative from Setfords Law responded to this review

Dear Raymond, Really pleased to hear that Roberta worked so hard to get your remortgage over the line. Thank you for your kind words! Kind regards, Setfords

0
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Julia S.

Julia

Very disappointing experience with Margarita Ivanova and Setfords. After I started asking clarifying questions by email regarding the legal documents and process, the retainer was terminated citing a “breakdown of trust and confidence”. The firm appears to have conflated scrutiny and requests for clarification with a lack of professional trust. I do not agree that asking clarification questions in writing regarding lender requirements and legal structure should reasonably amount to a breakdown of trust and confidence. In a complex property transaction involving a declaration of trust, transfer of funds and lender requirements, requesting written clarification is normal and responsible client risk management, not misconduct or lack of trust. My complaint also took 13 weeks to resolve instead of the stated 8 weeks. The matter is now with the Legal Ombudsman. Unfortunately, I cannot recommend this firm based on my experience.

1
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Elliott B

Elliott

Extremely disappointing. Spent almost £500 on nothing but summaries of my own emails. When I asked questions I was not given a response, simply another email summarising my request. Took a long time to respond to emails. Didn't feel like she cared about my case at all and when I raised genuine concerns I was dismissed. Ended the contract and found another solicitor to manage my case. I do feel it was the individual solicitor though as the one who responded if they were unavailable seemed much more responsive and helpful

0
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Martin Priego Wood

Martin

Had an appalling experiencing with Setfords conveyancing and the subsequent handling of complaints. The conveyancing was made more stressful than necessary because communication was difficult and short. Worse, I was provided with explicit, incorrect written advice regarding the warranty of my new build house, which turned out to contain unusual exclusions that the solicitor should have uncovered. This has resulted in years of distress and tens of thousands of pounds lost in getting serious building defects rectified. While my complaint in May 2025 about the conveyancing service and incorrect advice was initially met with courteous replies and requests for lots of information, subsequently there has been no admission of fault or reparation. Instead, the complaints manager has tried to shift responsibility to other actors, such as surveyors and builders, who have nothing to do with the incorrect legal advice provided by Setfords. The response also misrepresented the fact about complaint and cited terms and conditions bore no relationship and were inapplicable to the matters in dispute. The complaint will of course be escalated to higher instances in order to hold the solicitor who provided the incorrect advice and the complaints manager accountable. However, all this distress and loss would have been prevented if a competent solicitor had identified the missing documents and provided correct advice regarding the new build warranty.

0
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Joshua Bovell

Joshua

PLEASE DO NOT USE DEIRDRE .. i had to send this email down below Dear Deirdre, I am writing to formally express my deep dissatisfaction with the way you have handled this legal matter and to raise serious concerns about the professionalism and ethics displayed throughout this process. From the outset, I made it explicitly clear that I intended to proceed using a vendor finance agreement. However, once you engaged with the seller, Oliva, you drafted a completely different agreement based on a delayed completion, which was never agreed upon by me. This fundamental change has made it impossible for me to refinance and repay the seller as originally intended. To make matters worse, despite knowing full well that I had already invested thousands of pounds into the property and begun works, you suggested to the seller that she could put the property back on the market and offer it to other investors. This was a clear breach of trust and felt like an attempt to manipulate the seller out of our agreed arrangement, causing further distress and financial risk to me. I find this conduct unacceptable and completely lacking in integrity. I also had to independently seek legal reassurance from two separate solicitors who confirmed that a first charge would provide full protection for the seller. This is the basic clarity I should have received from you without needing to consult outside professionals. Instead, confusion was created, and unnecessary doubt was introduced, further delaying the process and shaking confidence in your legal advice. I engaged your services on the recommendation of a Facebook group, but based on this experience, I would never recommend or use your services again. Your handling of this matter has not only cost me significant time and money, but has also nearly jeopardised the entire transaction. At this point, I expect a full explanation of: Why the agreed vendor finance structure was not followed; Why alternative investor options were discussed with the seller despite my investment; What steps you are willing to take to remedy the financial and legal position you have placed me in. This entire process has caused immense frustration, financial strain, and distrust — all of which could have been avoided with honest and professional legal guidance. I look forward to your prompt and thorough response.

0
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Reviews

4.9 /5 16736 Reviews
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Clients say

What clients say about Setfords Law Ltd

Firm specialises in conveyancing, lease extensions, wills, probate and court/defence matters, with clear legal expertise, professionalism and efficiency. Clients praise thoroughness, technical knowledge and problem‑solving that navigates complex or delayed transactions. Valued soft skills include calm, reassuring communication, responsiveness, patience, empathy and approachability; staff are described as proactive, organised and supportive, keeping clients informed and reducing stress throughout the process.

clear communication
very responsive
efficient service
professional staff
supportive team
thorough work
friendly approach
kept informed
attention to detail
proactive updates

ReviewSolicitors Review List

Profile image of Tina McDonnell

Tina McDonnell

Verified
Housing & Property

House sale and purchase

A pretty average experience. No major complaints but the service lacked good proactive customer communication and service. I had to chase for every update during the process, and still haven’t had the indemnity policy negotiated during the completion stage

0
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Marcus Bruton

Verified
Housing & Property

Sale of 13 East Shrubbery

Kim has been absolutely outstanding during the sale of our property. She communicates extremely well and is always ahead of the curve when actions are required. I think she has been instrumental in moving our sale forward. I would Highly recommend Setfords and Kim in particular.

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Karen Armstrong

Verified
Housing & Property

Highly Recommend Francesca Putland

Francesca Putland gave us the best service for conveyancing on a family probate house sale. Francesca was very professional and always prompt to respond & deal with any questions that we had. We would highly recommend her.

0
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Anonymous

Verified
Housing & Property

Great Experience!

I got recommendations for Lisa McConnachie by multiple people in my village and I couldn't be happier! She was approachable, professional and friendly right from the start. She helped me understand the whole process, explaining things in simple terms and not overwhelming me with everything at once. She was efficient and communicated openly, updating me regularly throughout. She also helped point me in the right direction for other things related to a house purchase. Thank you Lisa for all your hard work!

0
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Susan Murphy

Verified

Total professional

Dawn provided an excellent service, even exchanging information “out of hours”.

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Other Reviews

Profile image of K Burnside

K Burnside

A client

Very positive experience. Shelby, our main point of contact was excellent. It wasn't an easy sell/ buy transaction with a lot of back and forth, but Shelby was extremely helpful throughout the whole process, providing great advice, reassurance and chasing things up when needed. We felt we were in a very good, competent and professional hands. Would definitely use in the future

0
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Mark Alex

Mark

Kathryn has acted for us on 2 occasions with both the sale and purchases of our properties. She is very personable whilst remaining entirely professional. we wouldn't ask anyone else to act on our behalf. We have recommended her to many friends and family who have gone on to instruct her and also recommended on. Setfords communicate extremely well and there has never been a need to chase anything outstanding. Excellent service and highly recommended. Thank you

0
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Caroline Holmyard-Francis

Caroline

A 5* service as ever from Gemma Bath of Setfords. Gemma worked at record speed and delivered a stress free conveyancing experience. I cannot recommend Gemma and Setfords highly enough.

0
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Sam Sidebottom

Sam

Really efficent and quickly got back to us with good communication. Personally dealt with stacy who was very helpful.

0
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Profile image of Sarah Jane Cross

Sarah Jane Cross

Sarah

Ella was absolutely amazing in handling what turned out to be a very complicated and stressful house sale involving First Registration of Deeds and Powers of Attorney. She was always quick to respond to emails and phone calls and was incredibly tenacious and efficient in handling everything. Ella was also excellent at demystifying legal terminology and remained calm and professional throughout. If I could give her 100 stars I would! Thank you Ella and Setfords.

0
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