Setfords Law Ltd logo

Setfords Law Ltd

4.4 | 132 Reviews 132 Reviews | Family Law
15,867 Total Company Reviews info icon Family Law | info icon 15,867 Total Company Reviews Family Law | info icon 15,867 Total Company Reviews

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Accepting new clients

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622970

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Setfords Law Ltd |
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Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.4
Excellent
85%
Value for
Money
85%
Success
Rate
86%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 39 / 4,769
Land Law 107 / 1,321
Insurance Law 44 / 663
Commercial Property 92 / 3,667
Family Law 176 / 4,221
Wills, Trusts & Probate 59 / 3,760
Immigration Law 54 / 1,147
Company & Commercial 105 / 4,185
Professional Negligence 32 / 1,297
Crime/ Criminal Defence 105 / 2,139
Litigation 86 / 878
Auction Law 34 / 286
Child Law 137 / 1,638
Dispute Resolution 40 / 1,801
Construction 23 / 856
Employment 155 / 3,621
Consumer 113 / 4,416
Personal Injury 148 / 2,653
E-Commerce Law 9 / 73
Advocacy Law 21 / 150
Business Law 54 / 459
Pensions Law 39 / 486
Agriculture 49 / 819
Banking 18 / 1,031
Care Law 59 / 532
Debt and Tax Law 64 / 785
Mergers and Acquisitions Law 35 / 425
Court of Protection and Deputyship 78 / 575
Appeals Law 48 / 844
Banking and Financial Law 10 / 216
Compliance Law 24 / 461
Domestic Violence Law 74 / 897
Enforcement Law 45 / 574
Equity Law 62 / 570
International Enforcement of Judgments 13 / 152
Money & Tax 54 / 1,951
Planning Law 46 / 585
Charities 19 / 770
Clinical Negligence 87 / 1,246
Copyright Law 31 / 522
Cosmetic Surgery Law 19 / 148
Criminal Law 69 / 1,003
Defamation Law 27 / 261
Driving offences 49 / 623
Economic Law 6 / 223
Education 16 / 424
Energy & Transport 7 / 511
Equality Law 72 / 1,097
Financial Crime Law 35 / 461
Fire Safety Law 14 / 180
IT & Intellectual Property 25 / 1,113
Immigration 97 / 2,281
Infrastructure Law 11 / 188
Intellectual Property Law 43 / 623
Licensing Law 35 / 500
Manufacturing Law 5 / 82
Medical Law 12 / 188
Nuisance Law 26 / 235
Occupational Health Law 40 / 428
Regulations 25 / 2,413
Transport Law 9 / 137
National 68 / 11,165

Meet the team of Setfords Law Ltd

Meet the team of Setfords Law Ltd

Contact & Locations - Setfords Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

74 North Street, Guildford, Guildford, Surrey, GU1 4AW

Reviews

4.4 /5 132 Reviews
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Clients say

What clients say about Setfords Law Ltd

The firm specialises in conveyancing, residential property transactions, wills, probate and family/employment matters, with strong technical expertise and reliable case management. Clients praise prompt, clear communication, proactive problem-solving and efficient handling of complex or time‑sensitive issues. Valued soft skills include empathy, patience, responsiveness, professionalism and a caring, client‑focused approach that reduces stress and builds trust. Many reviews highlight practitioners who are approachable, organised and willing to go the extra mile to achieve successful outcomes.

responsive communication
clear explanations
professional conduct
efficient service
attention to detail
supportive approach
proactive handling
kept informed
friendly manner
went extra-mile

ReviewSolicitors Review List

Profile image of Louise Peacock

Louise Peacock

Verified
Family Law

Outstanding Family Law Solicitors – Professional, Supportive and Effective

I cannot recommend Paul Lindsell of Setfords Solicitors highly enough. They supported me throughout a lengthy and often challenging divorce process over the past year, guiding me through every stage with professionalism, expertise, and genuine care. From legal correspondence and mediation sessions to financial disclosure and court proceedings involving a barrister, I always felt fully supported and well advised. The team took the time to listen to my concerns, explain the process clearly, and provide honest, practical advice at every step. What impressed me most was their accessibility and transparency. My calls were always returned, my questions were answered promptly, and they managed my expectations realistically, ensuring I understood what to expect throughout the process. Their honest approach gave me confidence and helped reduce the stress and uncertainty that naturally comes with family law matters. Most importantly, I felt safe, supported, and genuinely cared for throughout the entire journey. Setfords earned my complete trust through their professionalism, integrity, and commitment to achieving the best possible outcome. I trust Setfords implicitly and would not hesitate to recommend them to anyone seeking expert legal support during a divorce or family law matter.

A representative from Setfords Law responded to this review

Dear Louise, Really pleased to hear that Paul was able to provide such professional and compassionate support throughout what sounds like a lengthy and challenging process. It's great to know that his accessibility and honest approach gave you such confidence and reassurance at every stage. Thank you for your wonderful feedback and recommendation! Kind regards, Setfords

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Aidan Leddy

Verified
Housing & Property

Selling my London house

Sarah Davies was fantastic. Completely professional, totally on the ball and a pleasure to deal with. Answered any questions immediately and got the job done. Thoroughly recommended.

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A representative from Setfords Law responded to this review

Dear Aidan, It's great to hear that Sarah was able to deliver such a professional and responsive service throughout your house sale. Thank you for your recommendation! Kind regards, Setfords

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Lee Sampson

Verified
Housing & Property

House sale and purchase

With thanks to Anna and Tara, we was taken through the process of a challenging sale and purchase expertly and professionally.

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A representative from Setfords Law responded to this review

Dear Lee, We're pleased to hear that Anna was able to guide you through such a challenging sale and purchase so expertly and professionally. Thank you for your kind words! Kind regards, Setfords

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Amanda Stiles

Verified
Housing & Property

Exceptional Service

First class conveyancing thanks to Marie, she always kept me up to date with progress and if there was anything requiring urgent attention, Marie picked up the phone and called me. Just a pity the other sides solicitors weren’t as pro-active in getting the job done. I highly recommend Setfirds and I won’t hesitate to use them again in the future.

A representative from Setfords Law responded to this review

Dear Amanda, We're delighted to hear that Marie was able to provide such a proactive and attentive service throughout. Thank you for your recommendation! Kind regards, Setfords

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Julia S.

Very disappointing experience with Margarita Ivanova

Very disappointing experience with Margarita Ivanova and Setfords. After I started asking clarifying questions by email regarding the legal documents and process, the retainer was terminated citing a “breakdown of trust and confidence”. The firm appears to have conflated scrutiny and requests for clarification with a lack of professional trust. I do not agree that asking clarification questions in writing regarding lender requirements and legal structure should reasonably amount to a breakdown of trust and confidence. In a complex property transaction involving a declaration of trust, transfer of funds and lender requirements, requesting written clarification is normal and responsible client risk management, not misconduct or lack of trust. Following the questions I raised via email regarding my matter, I subsequently received a series of emotional and, in my view, inappropriate WhatsApp voice messages from Margarita. I found the tone, approach, and manner of communication distressing, disproportionate, and inappropriate in a professional solicitor-client relationship. My complaint also took almost 15 weeks to resolve instead of the stated 8 weeks. The firm didn’t acknowledge wrongdoing. The matter is now with the Legal Ombudsman. Unfortunately, I cannot recommend this firm based on my experience.

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Other Reviews

Profile image of Julia S.

Julia S.

Julia

Very disappointing experience with Margarita Ivanova and Setfords. After I started asking clarifying questions by email regarding the legal documents and process, the retainer was terminated citing a “breakdown of trust and confidence”. The firm appears to have conflated scrutiny and requests for clarification with a lack of professional trust. I do not agree that asking clarification questions in writing regarding lender requirements and legal structure should reasonably amount to a breakdown of trust and confidence. In a complex property transaction involving a declaration of trust, transfer of funds and lender requirements, requesting written clarification is normal and responsible client risk management, not misconduct or lack of trust. My complaint also took 13 weeks to resolve instead of the stated 8 weeks. The matter is now with the Legal Ombudsman. Unfortunately, I cannot recommend this firm based on my experience.

0
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sue finn

Wills, Trusts & Probate

sue

We Have used Setfords Tilehurst a few times from arranging wills POA’s helping my elderly uncle sell home and buy retirement property and selling parents home and now in process of selling uncles property Setfords as a team have gone over and beyond in all aspects especially Sarah we can’t thank them enough for their professional and caring service. Would highly recommended

Legal experts tagged in
this review

A representative from Setfords Law responded to this review

Dear Sue, We're so pleased to hear that Sarah and the team have consistently gone above and beyond across so many matters over the years. Thank you for your continued trust in Setfords and for your kind recommendation! Kind regards, Setfords

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Richard A

Richard

Customer Service not very good. The firm only assists prospective clients if it is financially viable for them. See email response below:- "We would be unable to assist, as it would not be financially viable to instruct one of our solicitors in this case."

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Parabolic 123

Parabolic

There is a reason why they have 2 stars from their reviews. They really are the worst company. Not going to go into details but let me say one thing. They do not care about their clients at all. When you make an enquiry you will have solicitors swarming your inbox like vultures all looking to take on the case on for you. Once you are on and have parted with a fair amount of cash the whole attitude changes. I had some really inappropriate comments made to me by the solicitor handling my case as well. These comments were really shocking and so unprofessional. Laurie Heizler is incompetent, claims he has all the experience but the work says otherwise. Failed to meet the most basic requirements when putting forward a case like the one I had which was so embarrassing. Once his work was picked apart by another law firm he backed down. He then wanted more money to consult a legal council on the issues when it should have been addressed in the first place. He made other comments to me which I won't repeat which are really not okay to say to a client. I lost all confidence in his work and I reported back to Setfords for a review and to get my case handed over to another solicitor. I never complained about Laurie though, I just asked for it to be transferred to another representative as I lost confidence in him, I think this is very reasonable. They never replied for three months! I had to put a lot of pressure to even get a response. You cannot get past the reception desk so don't bother calling, they will not engage with any dialogue on the phone. After losing all patience and piling on some pressure and starting to request partial refunds for the money I had wasted with them they decided to give me a half assed email on a Friday evening telling me I would have a response on Monday. It took until Tuesday for the response and it was nothing short of absolutely disgusting. Refused to hand my case to another solicitor, refused to address my detailed points and issues I had with the work they did and just gave me a load of rubbish on how "they" think the work was carried out to a good enough standard and that any issues were my fault. I spoke to Laurie on the phone where he even blamed me for the break down of the relationship even though I never even actually complained about him, I just asked for a different representative. Disgusting all of them, terrible law firm. Just avoid at all costs. One thing I learned is "buy cheap, buy twice". I now have a new solicitor working on the case who is incredibly helpful, polite and professional. They have also validated my awful experience with Setfords. Avoid, avoid, avoid.

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James Fairwood

James

Sara was super helpful and diligent. The sale dragged on for nearly 12 months but she remained patient and dedicated to getting the sale processed.

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Reviews

4.9 /5 15867 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Setfords Law Ltd

The firm specialises in conveyancing, residential property transactions, wills, probate and family/employment matters, with strong technical expertise and reliable case management. Clients praise prompt, clear communication, proactive problem-solving and efficient handling of complex or time‑sensitive issues. Valued soft skills include empathy, patience, responsiveness, professionalism and a caring, client‑focused approach that reduces stress and builds trust. Many reviews highlight practitioners who are approachable, organised and willing to go the extra mile to achieve successful outcomes.

responsive communication
clear explanations
professional conduct
efficient service
attention to detail
supportive approach
proactive handling
kept informed
friendly manner
went extra-mile

ReviewSolicitors Review List

Profile image of Robert Morgan

Robert Morgan

Verified

Setfords Tilehurst

Professional and friendly from the reception to the solicitor. Sarah was always helpful and knowledgeable. A delicate balance of friendly discussion and professional input was always maintained. Well done.

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Louis C

Verified
Housing & Property

Faultless service and more

Sasha Jacques, my main contact, was superb, dealing with all day to day correspondence, chasing the other side multiple times per week, updating me, providing instant replies to any questions. Jessica Richards, the lead solicitor on my case, who drafted the legal report, was similarly faultless. Together, they were both completely on top of the whole process. They finished their work two whole months before the other side did theirs (which admittedly involved both sale and purchase, whereas mine was just purchase, but still…)

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Vijay Patel

Verified

Dilpesh shah

Excellent service professional , hands on approach, Dealing with Dilpesh was easy

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Anna Symela

Verified

Very professional Solicitors

Magdalena very professional person always there when you got a problem with something, all process whent very fast i can recomend Setfords Solicitors to every one if I have to use solicitors again it will defenetly be Setfords.

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Marc Simon

Verified

A smooth transaction

My first time in selling a property and must say that Fiasal at Setfords made it a very smooth transaction being professional and efficient; I would not hesitate to recommand his services.

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Other Reviews

Profile image of Ray 5392

Ray 5392

Housing & Property

Ray

Ernesto was professional, efficient and extremely helpful throughout our property purchase. His attention to detail and prompt responses made the entire process smooth and stress-free. We are very grateful for all his support and would highly recommend him and the firm.

A representative from Setfords Law responded to this review

Dear Ray, We're really happy to hear that Ernesto was able to make your property purchase such a smooth and stress-free experience. His attention to detail and prompt responses are exactly what we strive for. Thank you for your recommendation! Kind regards, Setfords

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Barry T. Whyte

Housing & Property

Barry

I recently worked with Yunus Patel at Setfords while staircasing / purchasing an additional 50% share in my shared ownership flat in London. I would highly recommend him. As often happens with property transactions, everything progressed smoothly until the final 48 hours, when a last-minute issue arose with the housing association. Yunus went the extra mile to ensure the purchase completed ahead of the deadline. He was also very easy to reach by phone and email, which is not always the case with conveyancing solicitors. Thank you Yunus!

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A representative from Setfords Law responded to this review

Dear Barry, We're delighted to hear that Yunus was able to go the extra mile to ensure your purchase completed ahead of the deadline. It's great to know that his accessibility and dedication made such a difference throughout. Thank you for your recommendation! Kind regards, Setfords

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Sean McGuinness

Sean

Cheryl has been amazing. Considerate, kind, fair and had my back throughout.

A representative from Setfords Law responded to this review

Dear Sean, We're delighted to hear that Cheryl was able to provide such considerate and dedicated support throughout. Thank you for your kind words! Kind regards, Setfords

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Profile image of Gill Farrer-Halls

Gill Farrer-Halls

Housing & Property

Gill

conveyancing comprehensive and efficient

A representative from Setfords Law responded to this review

Dear Gill, We're pleased to hear that the conveyancing was handled so comprehensively and efficiently. Thank you for your feedback! Kind regards, Setfords

0
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Profile image of Julia S.

Julia S.

Julia

Very disappointing experience with Margarita Ivanova and Setfords. After I started asking clarifying questions by email regarding the legal documents and process, the retainer was terminated citing a “breakdown of trust and confidence”. The firm appears to have conflated scrutiny and requests for clarification with a lack of professional trust. I do not agree that asking clarification questions in writing regarding lender requirements and legal structure should reasonably amount to a breakdown of trust and confidence. In a complex property transaction involving a declaration of trust, transfer of funds and lender requirements, requesting written clarification is normal and responsible client risk management, not misconduct or lack of trust. My complaint also took 13 weeks to resolve instead of the stated 8 weeks. The matter is now with the Legal Ombudsman. Unfortunately, I cannot recommend this firm based on my experience.

0
Collected on: Google collection source logo

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