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Setfords Law Ltd

4.5 | 96 Reviews 96 Reviews | Property Completions
17,961 Total Company Reviews info icon Property Completions | info icon 17,961 Total Company Reviews Property Completions | info icon 17,961 Total Company Reviews

74 North Street, Guildford, Surrey, GU1 4AW

Accepting new clients

74 North Street, Guildford, Surrey, GU1 4AW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622970

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Setfords Law Ltd |
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Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
Value for money: 90%
7% above
national average
89%
Success
Rate
Satisfied with outcome: 89%
7% above
national average
89%
Would
Recommend
Would recommend to friends and family: 89%
8% above
national average
Communication 4.5/5
Initial Impressions 4.7/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Setfords Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Setfords Law Ltd are accredited by

Children Law accreditation awarded to Setfords Law Ltd
Family Mediation accreditation awarded to Setfords Law Ltd
Criminal Litigation accreditation awarded to Setfords Law Ltd

Description

At Setfords our aim is simple: to provide the best legal advice by creating an environment where lawyers can do their best work. Our innovative and creative ways of operating mean our lawyers have the support and flexibility to deliver the dedicated, personal service our clients need at a price they can afford.

Rankings by area of expertise

The rankings below show the areas of expertise that Setfords Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 16 / 4,698
Wills, Trusts & Probate 48 / 3,713
Commercial Property 39 / 3,581
Family Law 124 / 4,157
Company & Commercial 94 / 4,048
Dispute Resolution 24 / 1,792
Land Law 197 / 1,326
Employment 135 / 3,545
Litigation 12 / 924
Banking 12 / 1,010
Private Client Law 3 / 335
Professional Negligence 9 / 1,278
Personal Injury 117 / 2,591
Equity Law 66 / 568
Money & Tax 46 / 1,903
Agriculture 34 / 815
Auction Law 2 / 292
Banking and Financial Law 10 / 214
Child Law 220 / 1,646
Clinical Negligence 47 / 1,218
Consumer 79 / 4,304
Crime/ Criminal Defence 84 / 2,126
Debt and Tax Law 69 / 775
Driving offences 23 / 629
Immigration 101 / 2,260
Mergers and Acquisitions Law 56 / 432
Notary 17 / 861
Advocacy Law 29 / 165
Appeals Law 74 / 850
Business Law 80 / 492
Care Law 92 / 535
Charities 2 / 754
Construction 18 / 848
Copyright Law 47 / 508
Cosmetic Surgery Law 24 / 147
Court of Protection and Deputyship 107 / 587
Criminal Law 109 / 1,013
Defamation Law 45 / 270
Domestic Violence Law 136 / 895
E-Commerce Law 11 / 74
Economic Law 11 / 223
Education 10 / 419
Energy & Transport 1 / 499
Enforcement Law 56 / 563
Equality Law 88 / 1,074
Financial Crime Law 55 / 463
Fire Safety Law 19 / 179
IT & Intellectual Property 5 / 1,086
Immigration Law 86 / 1,178
Infrastructure Law 15 / 183
Insurance Law 49 / 639
Intellectual Property Law 48 / 612
International Enforcement of Judgments 15 / 148
Licensing Law 39 / 494
Manufacturing Law 8 / 83
Medical Law 17 / 187
Nuisance Law 33 / 232
Occupational Health Law 50 / 421
Pensions Law 41 / 482
Planning Law 50 / 575
Regulations 8 / 2,332
Transport Law 10 / 139
National 7 / 11,166

Pinned Reviews

Profile image of S. Marshall

S. Marshall

Verified
Housing & Property

House Sale

Very pleased we used Setfords. Sharon was always on the end of the phone if needed and was very easy to talk to. Very efficient which made the process smooth. A pleasure to do business with. Thank you. Highly recommend.

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Anonymous

Verified
Housing & Property

Excellent company

I really appreciated the hard work and communication from Kim Richards and Jessica lippiatt at Setfords. We had a difficult time with the sellers and it really felt like we had somebody in our corner. Would thoroughly recommend.

Meet the team of Setfords Law Ltd

Meet the team of Setfords Law Ltd

Contact & Locations - Setfords Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

74 North Street, Guildford, Surrey, GU1 4AW

Reviews

4.5 /5 96 Reviews
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Rating

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Clients say

What clients say about Setfords Law Ltd

The firm is highly regarded for conveyancing and property work, including auctions, probate, wills, remortgages, family, employment and insolvency/ tax matters. Clients praise clear, prompt communication, professionalism, efficiency and thorough attention to detail. Staff are described as proactive, patient, supportive and compassionate, keeping clients informed, reducing stress and delivering timely outcomes. The team is trusted, approachable and dependable, often going above and beyond to resolve complications and protect client interests.

professional service
clear communication
prompt responses
efficient service
friendly staff
helpful support
stress free
attention to detail
above and beyond
highly recommended

ReviewSolicitors Review List

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Natalie Keller

Housing & Property

Sale and Purchase by Sonal and team...

We experienced exceptional service throughout our sale and purchase. Sonal and her teams responsiveness was outstanding; always available, reassured us whenever we needed it, and made what could have been a very stressful move feel completely manageable. We're incredibly grateful for the care you took with everything.

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A representative from Setfords Law responded to this review

Dear Natalie, Thank you for such warm feedback about Sonal and the team. It sounds as though their responsiveness and reassurance turned what could have been a stressful move into a manageable one. Kind regards, Setfords

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Ian B

Housing & Property

DON’T BE FOOLED BY THE 5 STAR REVIEWS, IT’S NOT ALL GOOD!

I used this company for conveyancing on the intended sale of our flat and purchase of another last year, based on all those wonderful 5 star reviews! However, because of the experience I received from Setfords, I can only be highly suspicious of those reviews, as the service I received from them was appalling, and in my opinion caused the entire sale and purchase to fall through. From start to finish the service I received was shocking. It promised an online portal for speed – there was no such thing and I had to send all the initial documents by registered post and then email. At no point in the process was an online portal used, that surely is blatant mis-selling for a start. They got my name wrong, they forgot to send an important document related to leasehold transactions (only sent when I reminded them), they failed to follow up to questions promptly, they didn’t act on emails/documents sent, they got the details on the key Sale Contract for Land Registry wrong – and even worse when I pointed out the errors they sent a “corrected” form back with even more errors in it! It was only because I have some knowledge of the process that I was able to spot all these errors (of which there are actually far more – my official complaint listed 46 issues, far too many to list here!). But in my opinion the worst thing was that they failed to spot a potentially serious fire risk issue related to the flat we were buying. It was only because I asked to review all relevant documents myself just before signing for exchange of contracts and completion (which Setfords were happy for me to do!), that I spotted the issue. But by then it was so far along that the seller thought we were trying to “pull a fast one” at the last minute, as it should have been spotted weeks before when Setfords first received all the documents. Setfords failure to spot this caused the relationship between the seller and us to deteriorate to such an extent that, in my opinion, it was directly responsible for the sale/purchase to fall through. Then to make matters worse, when I used the official complaints procedure at Setfords to ask for a new conveyancer to take over our case with the new property we found, as we had zero confidence in Setfords’ original conveyancer, they refused to act further and forced us to use another company and pay full fees all over again (despite their complaints procedure saying they won’t do this). And then they didn’t transfer all documents to the new conveyancing firm as they are required to do, thus hampering the process even more. I naturally complained to the Legal Ombudsman but unfortunately like other Regulatory Bodies these days it seems they are more out to protect the law firms than the public, and so because Setfords had already offered me a substantial discount on their fees due to their appalling service, the Legal Ombudsman decided that was good enough and there was no need to actually look into whether Setfords were negligent or not. So Setfords continue to operate without any challenge or regulatory review of their conduct in this case, which I feel is utterly wrong. I am a Fellow of the Institute of Chartered Accountants in England & Wales and all views are based on fact or my honestly held opinion based on the service received. I would urge you to look elsewhere for your conveyancing.

1
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Scott Barrie

Housing & Property

Excellent Conveyance Solicitor

I approached Karisma online as I needed a conveyance solicitor for my flat. I have used several solicitors for this over the years but from the offset her personal communication was absolutely first class, she ensured that communication was thorough and that’s what a client needs as I have had to chase information up with previous solicitors. I personally felt that she informed me of each step and it was very smooth so I intend to now use Karisma with the sale of my main residence and future properties, an absolute asset to the company and fully recommend her professional services.

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A representative from Setfords Law responded to this review

Dear Scott, Really glad to hear that Karisma's communication and personal approach made such a refreshing difference. It's great to know you'll be returning for your next sale too. Thank you for your wonderful recommendation! Kind regards, Setfords

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Antoaneta Demian

Housing & Property

Unacceptable

Avoid at any cost if the money comes from abroad! The solicitor worked against me, for the first time in my life I felt I was paying someone to emotionally and financially abuse me. I was dropped 2 weeks before the exchange and completion and was charged over £1500!!! Was declined a refund after I made a complaint, covering for each other, this was the worst experience I ever had with a solicitor!

0
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Anonymous

Verified

Good

Responded promptly to email quieres and was quick to pick up the phone particularly towards the end to get the sale over the line.

A representative from Setfords Law responded to this review

Dear Client, Glad to hear the team were so responsive and on hand when it mattered most to get the sale over the line. Thank you for your feedback! Kind regards, Setfords

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Other Reviews

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James Rippengale

Housing & Property

James

Good experience working with Hannah Brace, timely updates, available to contact with questions, very knowledgeable about the area and general processes. I would recommend. We sold and purchased through Setfords and everything went well.

A representative from Setfords Law responded to this review

Dear James, Thanks for the review. Pleased to hear Hannah kept things moving with timely updates and was always available when you had questions, and glad the sale and purchase both went smoothly. Kind regards, Setfords

0
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Lynne Crisp

Housing & Property

Lynne

This is not the first time we have used Sonal at Setfords. Yet again she has been excellent in her support selling our homes. Professional, responsive and very kind and patient. Will be using Sonal again and have already recommended Sonal to friends who were also delighted with her services.

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A representative from Setfords Law responded to this review

Dear Lynne, Wonderful to hear you've come back to Sonal again, and that her professionalism, responsiveness, kindness and patience continue to stand out. Great to know friends you've recommended her to have been just as delighted. Thank you for your kind words. Kind regards, Setfords

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Kaethe Cherney

Kaethe

Jeremy was patient, good humoured and thorough and completed our sale in record time.

A representative from Setfords Law responded to this review

Dear Kaethe, Jeremy's patience, good humour and thoroughness clearly made all the difference, and completing your sale in record time is a brilliant result. Thank you for your kind words. Kind regards, Setfords

0
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Grace Goss

Housing & Property

Grace

We had the privilege of having Lucy Rea’s help with previous sale and purchase of properties. She makes the process stream lined eliminating all stress from what is usually a difficult process. Lucy is personable, helpful and extremely proficient at her role. Thank you.

A representative from Setfords Law responded to this review

Dear Grace, Lucy sounds like she was brilliant to have on side for your sale and purchase, keeping things stress-free and straightforward throughout. Thank you for your kind words. Kind regards, Setfords

0
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Alice Cod

Alice

While others around me were complaining about having to "chase" their conveyancing solicitors, I didn't have to worry about this at all. I could completely trust Jessica with the process. She was responsive and clear and prompt in her communication. I have been recommending her to everybody! I'm very grateful - thank you!

A representative from Setfords Law responded to this review

Dear Alice, It's wonderful that Jessica gave you such peace of mind throughout your conveyancing, especially when you hear others describe having to chase their solicitors. Her responsiveness and clarity clearly made a real difference, and it's lovely that you've been recommending her to others. Thank you for your kind words. Kind regards, Setfords

0
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Reviews

4.9 /5 17961 Reviews
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Clients say

What clients say about Setfords Law Ltd

The firm is highly regarded for conveyancing and property work, including auctions, probate, wills, remortgages, family, employment and insolvency/ tax matters. Clients praise clear, prompt communication, professionalism, efficiency and thorough attention to detail. Staff are described as proactive, patient, supportive and compassionate, keeping clients informed, reducing stress and delivering timely outcomes. The team is trusted, approachable and dependable, often going above and beyond to resolve complications and protect client interests.

professional service
clear communication
prompt responses
efficient service
friendly staff
helpful support
stress free
attention to detail
above and beyond
highly recommended

ReviewSolicitors Review List

Profile image of Susan & Robert

Susan & Robert

Housing & Property

Professional and Efficient Service from Start to Finish

Sonal recently assisted us with the sale of our property, and we were very pleased with the service we received. Sonal and her team handled the entire process with professionalism and efficiency. From initial instruction through to completion, the whole process took approximately one month, which was an excellent turnaround. We are very grateful to Sonal and her team for making the process so straightforward and would have no hesitation in recommending their services.

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Tatiana C.

Housing & Property

Excellent service and wonderful solicitors!

We would like to say a huge thank you to Margarita Ivanova and Kateryna for all their help and support throughout the purchase of our new home. Buying a house can be a stressful process, but they made everything much easier for us. They were professional, friendly, patient and always happy to explain things clearly and answer our questions. We truly appreciate all their hard work and support. We are very happy with the service we received and would highly recommend them to anyone buying a property. Thank you both so much!

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Olesia

Housing & Property

Excellent professional service

I couldn’t recommend Margarita highly enough! She did an excellent job with my first property purchase, guiding me through the modern auction process and making everything feel clear and stress-free. She was incredibly quick to reply, always helpful, and patient with all my questions. Her professionalism, support and attention to detail made such a difference throughout the whole process. I felt reassured knowing she was handling everything. Thank you, Margarita, for all your hard work, you’ve been wonderful!

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anonymous

Auction Law

Super professional and trustworthy

I used Elmira's services to review a legal pack for a property I was trying to buy in auction. She was super professional and very responsive. She always made sure to give clear and understandable advice and responded in a timely maner. I will use her services again for sure

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Alexandra Hawkins

Verified
Housing & Property

Selling property

Sharon was extremely helpful and supportive throughout the experience, and very patient with us and the process as we navigated it for the first time. I would definitely recommend Setfords solicitors and especially Sharon.

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Other Reviews

Profile image of James Priestman

James Priestman

James

I used Monica Pitts-Robinson at Setfords for my house purchase after she was recommended by a family friend, and I couldn’t be happier with the service. She was incredibly thorough, super responsive, and kept me informed at every stage. Monica clearly explained her lines of enquiry and was reassuring throughout, while always presenting the facts objectively. We completed in around eight weeks, which I was really pleased with. I’d highly recommend her to anyone.

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Julia O

Julia

We're very happy with the service we received from Julia and Oliver earlier this year. They were professional, answered our queries promptly and completed everything for us much quicker than we anticipated. Thank you!

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Angela Reilly

Angela

My son purchased a property recently and Sharon Galley dealt with the conveyancing. As a first time buyer, I assisted him and Sharon always kept myself and my son well informed. She was always very happy to help my son with any queries he had and was always extremely professional and friendly. She went above and beyond, sometimes responding to questions late at night or on a weekend. The process ran so smoothly and my son was delighted with the service. We both would highly recommend Sharon to any potential house buyers.

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debbie paine

debbie

Gemma dealt with my house sale quickly and efficiently, and without any stress. Any queries I had were responded to quickly. I would recommend Setfords.

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Negath Manzoor

Negath

I would highly recommend Setfords Law Ltd to anyone looking for legal support. I first used Setfords for a CIFAS case with Jeremy Asher, then worked with Donna Simpson-Strange following my redundancy, and most recently with Terry Chetwood for my will. What really stands out is the consistently professional experience I have had with everyone I have dealt with at Setfords. They take the time to ask the right questions, understand the background and what is actually needed, and explain things in simple, straightforward terms that I can understand. No matter how many questions I ask, they remain patient and take the time to explain things properly. I never feel that my questions are a burden. This makes a real difference and is why I have confidence in them and trust the people I deal with. My experience has been so positive that I have recommended Setfords to an ex-colleague dealing with an employment dismissal and, more recently, to my sister for advice on HMRC, director liability and insolvency. My sister is now working with Wilson Hill. For me, recommending a law firm to colleagues and family is a reflection of the trust I have in them. Having used Setfords for several different matters and experienced the same professionalism and patience throughout, I would happily recommend them to anybody.

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