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Higgs LLP

4.9 | 72 Reviews 72 Reviews | Predictable Working Patterns
679 Total Company Reviews info icon Predictable Working Patterns | info icon 679 Total Company Reviews Predictable Working Patterns | info icon 679 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
92%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.9 /5 72 Reviews
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Clients say

What clients say about Higgs LLP

Clients praise the firm for strengths in transactional, property, personal injury, medical negligence, probate/estate, dispute resolution and regulatory work, plus conveyancing and wealth management. Reviewers highlight technical expertise, speed under tight deadlines, successful outcomes and clear, practical advice. Valued soft skills include professionalism, empathy, approachability, strong communication, responsiveness, patience and persistence; clients also note trustworthiness, attention to detail, supportive guidance during stressful times and a personable, caring approach that reduces client anxiety.

supportive team
high-quality advice
timely responses
professionalism shown
clear communication
efficient service
compassionate support
knowledgeable staff
personal service
obtained outcomes

ReviewSolicitors Review List

Profile image of Gregg Collingham

Gregg Collingham

Good advice, well explained

Carole guided us, as a Board, and as individuals, through a tricky settlement, without having to end up in Court. Her advice was prompt and explained, enabling us to balance options and come to a satisfactory resolution.

Solicitors tagged in
this review

from Higgs LLP

Thank you, Gregg. We are pleased to hear that Carole provided clear, prompt and well-explained guidance throughout the settlement.

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David Hollick

Verified
Housing & Property

Excellent Service

Ellie Norton was our solicitor at a time when I was finding the involvement with my ex wife worrying. Ellie gave us both her professional input and more importantly the confidence to deal with a difficult situation. Her guidance and reassurance was exceptional .

Solicitors tagged in
this review

Higgs LLP

Thank you David for your kind words. We're so pleased to hear that Ellie was able to support you through such a challenging time with both professionalism and compassion. Your feedback means a great deal, and we’ll be sure to share it with her.

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J

Wills, Trusts & Probate

Review Victoria Boucher

I contacted Victoria because I was expecting my first child and wanted to secure our futures. From the outset, Victoria was outstanding. She possessed expert knowledge and technical ability and was able to deliver it to me in a thoughtful and professional manner. I couldn’t be happier with Victoria and wouldn’t hesitate to recommend her to my own family and friends. Thank you. Mr Martin

Legal experts tagged in
this review

Higgs LLP

Thank you, Mr Martin. We’re so pleased to hear how well Victoria supported you during such an important time. Your recommendation means a great deal to us.

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Richie

Employment

Being made Redundant

What can only be described as The most awful time next to a death! Straight from the first phone call to Higgs LLP i was instilled with confidence ,the call back was within the hour. I spoke to Katherine Cooke and i could tell she was very experienced and didn't bamboozle me with legal jargon ,she broke down the terms and conditions of my settlement agreement and even fought back with my employer over wording terminology that was to protect me even though they were paying for the services. Katherine was very understanding ,did not apply pressure to me at any point to sign my rights away and did advise on if i did not wish to agree to their terms and give me a breakdown of path of procedure ,costs involved and a likely outcome and estimated figure should i be successful , A proper realist that i am grateful for in advising me through this.

Solicitors tagged in
this review

Higgs LLP

Dear Richie, Thank you for your heartfelt feedback. We're truly sorry you faced such a difficult time, but we're glad Katherine was able to support you with clarity, care, and professionalism. Your words mean a great deal to us. Best regards, Higgs LLP

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Kate

Never use

Paid my bill that was agreed at the begining of proceedings. Then 3 months after they sent me another bill saying they did extra work for me that wasnt paid... I never asked them to do extra work for me. I agreed to the amount the bill was charged for. Had the cheek to ask me to go to a small claims court to recieve their money.

A representative from Higgs LLP responded to this review

HI Kate. Thank you for your feedback. We're sorry to hear you were unhappy with your experience. We always aim to be transparent about our fees and the scope of work we undertake for our clients. If there has been any misunderstanding or if you feel something was done without your agreement, we would welcome the opportunity to review the matter with you directly. Please feel free to get in touch with us so we can discuss your concerns in more detail and work toward a resolution. Your satisfaction is important to us, and we appreciate the chance to address any issues you’ve experienced.

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Other Reviews

Profile image of Ralph

Ralph

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

Thank you for your review, Ralph. We're pleased we were able to help.

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Lynda Hancock

Lynda

Very poor service over a number of years. My fiancé has been working with them for 8 years. Case went to the ombudsman. They paid him compensation. Awful service and attitude.

0
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Reviews

4.8 /5 679 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Higgs LLP

Clients praise the firm for strengths in transactional, property, personal injury, medical negligence, probate/estate, dispute resolution and regulatory work, plus conveyancing and wealth management. Reviewers highlight technical expertise, speed under tight deadlines, successful outcomes and clear, practical advice. Valued soft skills include professionalism, empathy, approachability, strong communication, responsiveness, patience and persistence; clients also note trustworthiness, attention to detail, supportive guidance during stressful times and a personable, caring approach that reduces client anxiety.

supportive team
high-quality advice
timely responses
professionalism shown
clear communication
efficient service
compassionate support
knowledgeable staff
personal service
obtained outcomes

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Founders first MBO.

This was our first MBO, and it was a steep learning curve. Higgs helped guide us through the legal side of the process and were available when we needed clarity or reassurance. They produced strong documentation and helped us protect our position as founders. We found the whole team answered all our questions in a way we could understand, turned documentation around quickly and kept us upto date with where we were in the process.

Solicitors tagged in
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Mark Rogers

Verified

Invaluable Help with Corporate Transaction

I worked with Jamie Partington and Richard Freeman at Higgs as the Buyer in an MBO transaction, and I couldn't have asked for better advisers throughout the process. This was a complex transaction involving a US seller, extensive SPA negotiations, transitional licensing arrangements, regulatory considerations and a number of moving parts that evolved right up to completion. Jamie and Richard were consistently responsive, pragmatic and commercially focused, helping us navigate challenges without ever losing sight of the bigger picture. What stood out most was their ability to balance technical legal advice with practical business judgement. They took the time to understand the commercial objectives behind the deal and were always willing to discuss options, pressure-test positions and find workable solutions. Their guidance was instrumental in helping us secure a fair outcome while keeping momentum in the transaction. The quality of their work was excellent throughout, from drafting and negotiation through to completion. Equally importantly, they were approachable, calm under pressure and a pleasure to work with. I would have no hesitation in recommending Jamie, Richard and the wider Higgs team to anyone undertaking an acquisition, investment or corporate transaction.

Solicitors tagged in
this review

from Higgs LLP

Thank you for your feedback, Mark. We’re delighted to hear that Jamie, Richard, and the wider team provided such responsive, pragmatic, and commercially focused support throughout your MBO transaction.

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Darren Rushton

Verified

Legal Civil Claim

I met Simrit whilst recovering from a Road traffic accident which wasn’t my fault . From the outset Simrit showed empathy concern & kindness she explained what the process was timescales and expectations. She had remained in constant communication over the last two years given myself and my wife tremendous support & guidance as we navigated both this civil & criminal case. I would highly recommend Simrit and Higgs solicitors whilst the process takes time and is complex you are in safe hands with Simrit . Simrit you have been a joy to work with and I thank you for all the support late night calls & emails you are simply amazing thank you

Legal experts tagged in
this review

from Higgs LLP

Thank you for your feedback, Darren. We’re delighted to hear that Simrit provided such empathetic, supportive, and consistent guidance throughout a complex and challenging time. We appreciate your kind comments and recommendation.

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Anonymous

Verified
Personal Injury

personal injury claim

i got into a rtc in the july of 2023 and simon was absolutely amazing! i never had to lift a finger and he always made sure that i was okay and everything that i needed was booked for me. we made the experience of the last 3 years such a blissful time for me and my family. i would highly recommend him

Solicitors tagged in
this review

from Higgs LLP

Thank you so much for your wonderful review! We are really pleased to hear that Simon was able to take the weight of everything off your shoulders and make what could have been an incredibly stressful three years feel as smooth and supported as possible for you and your family. Going above and beyond to make sure our clients are looked after in every way is something we are very proud of and it is so rewarding to hear that came through throughout your experience. We will make sure Simon sees your kind words, he will be absolutely delighted. We wish you and your family all the very best going forward!

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Stuart Hart

Company & Commercial

Corporate Acquisition

On our bank's recommendation, we worked with Joel & Elliot on our recent transaction. It all went very smoothly and good advice given on how to deal with a specific issue that resolved risk to us. Even whilst on holiday Joel was fully responsive alongside Elliot.

Legal experts tagged in
this review

from Higgs LLP

Thank you for your feedback, Stuart. We’re pleased to hear that your transaction went smoothly and that Joel and Elliot were able to provide clear, practical advice to support you. It’s great to know the team remained responsive throughout, even during time away.

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Other Reviews

Profile image of Rebecca Norton

Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

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Bob Fisher

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

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Tim Partridge

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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