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Higgs LLP

4.3 | 32 Reviews 32 Reviews | Errors and Omissions
683 Total Company Reviews info icon Errors and Omissions | info icon 683 Total Company Reviews Errors and Omissions | info icon 683 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP Review Scores & Client Satisfaction Overview

4.3
Excellent
82%
Value for
Money
81%
Success
Rate
81%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.2/5
Approachability 4.3/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.2/5
Value for money 4.1/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.3 /5 32 Reviews
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Clients say

What clients say about Higgs LLP

Clients praise the firm for corporate, M&A and transactional expertise, personal injury, clinical negligence, conveyancing, estate and deputyship, and dispute resolution. Reviewers value clear, pragmatic and commercially focused legal advice, strong drafting and case management, responsiveness and efficiency under tight deadlines. The firm is described as compassionate, supportive and empathetic, with approachable, patient staff who explain matters plainly, calm under pressure and attentive to clients’ needs. Clients highlight dedication, attention to detail, persistence and a personal, reassuring service that makes complex or stressful processes easier to manage.

professionalism
clear communication
approachable staff
timely responses
compassionate care
commercially focused
attention to detail
practical advice
efficient service
strong documentation

ReviewSolicitors Review List

Profile image of vicki

vicki

Clinical Negligence

Medical Negligence is emotional, Higgs LLP made it easier to endure

I felt utterly overwhelmed by my case, but with Higgs LLP, namely Clare Langford and Mia Clews by my side it made it easier to bear. With their guidance, support and professionalism throughout including their empathetic understanding. They were always available to talk and explain all of the legal technicalities. Thanks to their tireless persistence I, or should I say they have achieved a favourable outcome. I will be forever grateful for their dedication.

Solicitors tagged in
this review

from Higgs LLP

Thank you so much for your heartfelt review. We understand that legal cases can feel utterly overwhelming, and it is incredibly rewarding to hear that Clare and Mia were able to help make that burden easier for you to bear. Our team strives to combine professional expertise with genuine empathy, and we are delighted that their guidance and persistence led to such a favourable outcome. Clare and Mia will be deeply touched to hear how much their dedication meant to you.

0
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Chloe

Verified
Clinical Negligence

Professional, efficient and sensitive service

The pursuit of a medical negligence case was handled absolutely to my satisfaction. At all times. I had excellent advice and combination.

Solicitors tagged in
this review

from Higgs LLP

Dear Chloe, Thank you for your review. We are pleased to hear that you were satisfied with the handling of your medical negligence claim and that our advice, communication and overall approach met your expectations throughout. We appreciate the recommendation.

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Denis Lonergan

Verified
Family Law

Professional Clear Advice

Very happy with advice and outcome on these first 2 matters with Reanne

Solicitors tagged in
this review

Higgs LLP

Thank you, Denis, for your 5-star review. We’re pleased to hear that you were very happy with the advice and outcome on your first two matters with Reanne. Your feedback is greatly appreciated, and we look forward to supporting you again in the future.

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Warren Milroy

Verified

Project Void

Professional throughout despite being a long drawn out and sometimes soul destroying experience

Higgs LLP

Thank you Warren for your feedback. We appreciate your patience throughout the challenging process and are glad we could maintain professionalism for you.

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Richard Breiden

Verified
Housing & Property

Outstanding Professional Support Over Many Years

Maria Nicol has supported our family across multiple commercial matters over many years, consistently providing a professional and dependable service. Her attention to detail, clear communication, and commitment to her clients make her an invaluable solicitor. In an industry where trust is everything, Maria has proven time and again why we continue to rely on her for our ongoing and future legal needs.

Solicitors tagged in
this review

Higgs LLP

Thank you for your thoughtful feedback, Richard. We’re proud that Maria has been able to provide your family with professional, dependable, and trusted support across your commercial matters over the years. We look forward to continuing to assist you with your legal needs.

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Other Reviews

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Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

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Havnohair

Havnohair

A horrible company that lacks morals.

A representative from Higgs LLP responded to this review

We are disappointed to note your review. We are committed to providing high-quality legal advice and an excellent client experience. Please feel free to contact our client service team at reviews@higgsllp.co.uk so we can discuss your feedback in more detail.

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Nick

Nick

A Frustrating and Mismanaged Experience. My time with Higgs and Sons was a disappointing and frustrating experience. The lack of consistent attention to my case was a primary concern. It became clear that my matter was not a priority for the firm, as it felt like other cases were constantly being prioritized over mine. A milestone was needed to change solicitors as traction was not being made to the case. This created a complete lack of continuity, and despite agreeing on a clear path forward with the new solicitor, the strategy was not followed. This breakdown in communication and execution demonstrated a fundamental failure to put my best interests first. The poor management of my case not only added a layer of stress to an already difficult situation but also resulted in additional, unnecessary costs. I would not recommend this firm to anyone seeking dedicated and reliable legal representation.

A representative from Higgs LLP responded to this review

We are disappointed to note your review, Nick. We are committed to providing high-quality legal advice and an excellent client experience. We are committed to providing high-quality legal advice and an excellent client experience. Please feel free to contact our client service team at reviews@higgsllp.co.uk so we can discuss your feedback in more detail.

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Barrie

Barrie

What a lovely considerate solicitor

A representative from Higgs LLP responded to this review

Thank you, Barrie.

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Rebecca

Rebecca

Will start by saying that I received excellent service from the business conveyancing department. The wills and probate team however is a completely different story. I am writing this review to urge anyone considering using this company for their wills to reconsider. My father instructed them as trustees in the event he passed away, in good faith, and he would turn in his grave if he knew what I have been put through by this company. There is too much to even write in here but he passed nearly 4 years ago, and matters are still not resolved. They ignore you, promise responses/call backs and fail to deliver. They've made numerous mistakes and forgotten to give information meaning I've been pressured to make decisions with no time to consider due to deadlines. This is from the director of this department, who I am dealing with as the original solicitor was awful too. I know this may sound like I'm just some nightmare customer but I assure you this isn't the case. Other professionals (accountant etc) have been astounded by the incompetency and downright shoddy service by what is supposed to be a well respected company. I honestly would hate anyone's family to go through this, especially at such an already difficult time. Please at least consider other options because no one wants to think of their loved ones being put through so much stress and anxiety. I leave 2 stars only because the commercial conveyancing department were excellent. The wills and probate team deserve 0 stars based on the "service " I've receieved

A representative from Higgs LLP responded to this review

Thank you for your feedback, Rebecca. We are committed to providing high-quality legal advice and client service. We would appreciate it if you could contact our client service team at reviews@higgsllp.co.uk so that we can discuss your feedback to help us improve our service in the future. Kind regards, Higgs LLP

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Reviews

4.8 /5 683 Reviews
Filter your results
Star rating
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Clients say

What clients say about Higgs LLP

Clients praise the firm for corporate, M&A and transactional expertise, personal injury, clinical negligence, conveyancing, estate and deputyship, and dispute resolution. Reviewers value clear, pragmatic and commercially focused legal advice, strong drafting and case management, responsiveness and efficiency under tight deadlines. The firm is described as compassionate, supportive and empathetic, with approachable, patient staff who explain matters plainly, calm under pressure and attentive to clients’ needs. Clients highlight dedication, attention to detail, persistence and a personal, reassuring service that makes complex or stressful processes easier to manage.

professionalism
clear communication
approachable staff
timely responses
compassionate care
commercially focused
attention to detail
practical advice
efficient service
strong documentation

ReviewSolicitors Review List

Profile image of Margaret

Margaret

Verified

Efficient and professional.

Excellent service with great communication and efficient results.

Legal experts tagged in
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0
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Colin (Birmingham)

Verified
Personal Injury

Higgs are a fantastic law firm, highly recommend.

Excellent service!! I would definitely recommended Higgs, who dealt with my personal injury claim after my road traffic accident (hit & run, unknown driver) Simon Stanfield (my solicitor) and his legal assistant Alison Rowlands are both super friendly, professional, very helpful, and both communicated fantastically with me during my claim. I was always kept in the loop of where my case was at, as the Motor Insurance bureau (MIB) are not the most responsive, but Simon & Alison constantly updated me of where my claim was at, or what step I needed to take next. If I need any future claims or advice I would 100% definitely return to this firm for help. Thank you so much Simon, Alison and Higgs.

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Chloe

Verified

Simon

I cannot thank Simon Stanfield enough for the support, guidance, and professionalism he showed throughout my case. From our very first conversation, he made me feel reassured and confident that I was in capable hands. What stood out most was not only his legal expertise but also his genuine care and understanding during a difficult and stressful time. Simon was always approachable, patient, and willing to take the time to explain everything clearly. He kept me informed throughout the process, responded promptly to any concerns, and made what was an overwhelming experience easier to manage. His dedication, attention to detail, and commitment to achieving the best possible outcome never went unnoticed. I am truly grateful for all of his hard work and support. I would wholeheartedly recommend Simon to anyone looking for a solicitor who is not only highly skilled and professional but also compassionate and genuinely invested in helping his clients.

Solicitors tagged in
this review

from Higgs LLP

Dear Chloe. Thank you for your thoughtful feedback. We’re really pleased to hear about your positive experience with Simon. It’s great to know he was able to provide both strong legal support and reassurance during what sounds like a very difficult time. We’re especially glad his communication, patience, and care helped make the process more manageable for you. Your kind recommendation is very much appreciated.

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anonymous

Dispute Resolution

Dispute resolution

From start to finish Emily was always on hand to give usable and sensible advice. I received reassuring support and guidance throughout.

Solicitors tagged in
this review

from Higgs LLP

Thank you for your kind feedback. We’re pleased to hear that Emily was able to provide clear, practical advice and reassuring support throughout your matter. It’s great to know you felt well guided from start to finish, and we really appreciate you taking the time to share your experience.

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Anonymous

Verified

Founders first MBO.

This was our first MBO, and it was a steep learning curve. Higgs helped guide us through the legal side of the process and were available when we needed clarity or reassurance. They produced strong documentation and helped us protect our position as founders. We found the whole team answered all our questions in a way we could understand, turned documentation around quickly and kept us upto date with where we were in the process.

Solicitors tagged in
this review

from Higgs LLP

Thank you for your positive feedback. We’re pleased to hear that Damian, Jamie and Richard were able to guide you through your first MBO and provide clear advice and reassurance throughout the process. It’s good to know the team supported you in producing strong documentation, responded promptly, and kept you well informed at each stage.

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Other Reviews

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Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

0
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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

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Bob Fisher

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

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Tim Partridge

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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