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Higgs LLP

4.8 | 70 Reviews 70 Reviews | Commercial Property
671 Total Company Reviews info icon Commercial Property | info icon 671 Total Company Reviews Commercial Property | info icon 671 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.8 /5 70 Reviews
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Clients say

What clients say about Higgs LLP

Clients praise the firm’s broad legal expertise across deputyship, personal injury, conveyancing, acquisitions, wills and estates, dispute resolution and clinical negligence. Reviewers value professionalism, clear and timely communication, responsiveness, practical problem‑solving, attention to detail and strong advocacy. Clients also highlight empathy, patience and personalised support during stressful or complex matters, plus efficiency in meeting tight deadlines and delivering favourable outcomes. The team is described as reliable, approachable and supportive, with staff who guide clients through processes and provide reassurance and confidence throughout cases.

professionalism
excellent communication
very supportive
efficient service
timely responses
knowledgeable staff
compassionate care
helpful guidance
highly recommended
attention to detail

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Commercial Property Purchase

Sarah was very professional and always available for us during this process. Communication was very clear and always available to us.

Solicitors tagged in
this review

from Higgs LLP

Thank you for your feedback. We’re pleased to hear that Sarah provided a professional service and was consistently available to support you throughout.

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Gareth Danks

Verified

Share sale

Excellent Firm, worked really fast to ensure sale before 5th April deadline. Dealt really well on our behalf securing a deal with a difficult buyer.

Legal experts tagged in
this review

from Higgs LLP

Dear Gareth, Thank you for your review. We are delighted to hear that our team worked efficiently to meet your deadline and effectively handled negotiations.

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Anonymous

Verified

Landlord Dispute.

I have been kept fully informed with all steps to resolve my dispute. Different options have been laid out for me to consider at all stages. Communication has been excellent and my opinions and wishes have been taken into account when decisions have been required. Lauren has been excellent and I have felt confident in the advice given at all times during the process.

Legal experts tagged in
this review

from Higgs LLP

Thank you for your feedback. We're delighted to hear that you were kept fully informed throughout your dispute, with clear options provided at every stage. It's great to know that Lauren’s communication and advice gave you confidence and that your views were always taken into account.

0
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Lou B

Verified
Housing & Property

Conveyancing

Vikki helped us through what turned out to be a very difficult move. We were on a tight timeframe as we were selling in England and buying in Scotland. Vikki handled the liaison with our Scottish solicitor (acting for us in our purchase there) brilliantly. She also worked patiently and effectively with our buyer's chosen firm, which was quite a challenge. A complex Land Registry issue arose late on in the sale of our buyer's property. Vikki was able to advise us swiftly and knowledgeably. This matter took a while for other parties to sort out but Vikki kept us updated throughout and calmly helped us to keep the chain intact. She's professional, experienced and friendly and we wouldn't hesitate to recommend her. Brilliant.

Legal experts tagged in
this review

from Higgs LLP

Dear Lou, Thank you for your feedback. We are delighted to hear that Vikki supported you so effectively through what was clearly a challenging and time-pressured move. Your comments about her clear advice, patient handling of complex issues, and excellent liaison with both the Scottish solicitor and your buyer’s firm are greatly appreciated. We are pleased she was able to guide you swiftly and calmly through the process.

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EMILY

Commercial Property

ReviewSolicitors - NA/607764/1

Engaging Higgs was my first experience instructing a firm of solicitors. I contacted them to outline the nature of my charity’s dispute and to request an estimate for amending the organisation’s Particulars of Claim (POC), which had been drafted incorrectly. I expected, particularly at an early stage of the engagement, and on the assumption that this was standard practice, that a solicitor would speak with me directly to ensure a full and accurate understanding of the issues based on the information initially provided. This was not the case. A significant portion of the initial fee quoted was used to review a batch of documents received from the defendants’ solicitors. An additional fee was required to complete the amended Particulars of Claim. Before Higgs was able to proceed with drafting the amendment, the defendants’ solicitors filed an application to strike out the claim, which the court accepted, in part because the amended Particulars of Claim had not been filed. It then became pointless continuing with the amendment. Although the advice I received on my charity’s position was helpful, the engagement was not as I expected. On reflection, I would have insisted on a meeting or direct conversation with the solicitor much earlier in the process. This would have allowed me to ask questions, clarify key points, and address any potential gaps in their understanding of the claim. It may also have ensured they fully appreciated the merits of the case beyond what could be conveyed through documents or brief email exchanges. Additionally, I would have stressed receiving the amended POC was a priority as initially instructed. I noted that the defendants’ solicitor adopted a highly creative approach in constructing arguments to undermine or dismiss our claim, including advancing assertions and inferences that were, in my view, unfounded. While I fully appreciate that solicitors must act with integrity and cannot engage in any form of dishonesty, which I would never expect or want, I had anticipated that my own representatives would adopt an equally robust and imaginative approach in identifying legitimate arguments to strengthen our case. I believe this approach could have been explored had direct conversations taken place.

from Higgs LLP

Thank you for your detailed feedback, Emily. We’re glad the advice on your charity’s position was helpful, but we regret that communication and handling of the amended Particulars of Claim did not meet your expectations. We appreciate your reflections on the importance of early, direct discussions and will use your comments to improve our approach to client communication and case management. We wish you and your charity every success moving forward.

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Other Reviews

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Tim Partridge

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

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Reviews

4.8 /5 671 Reviews
Filter your results
Star rating
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Clients say

What clients say about Higgs LLP

Clients praise the firm’s broad legal expertise across deputyship, personal injury, conveyancing, acquisitions, wills and estates, dispute resolution and clinical negligence. Reviewers value professionalism, clear and timely communication, responsiveness, practical problem‑solving, attention to detail and strong advocacy. Clients also highlight empathy, patience and personalised support during stressful or complex matters, plus efficiency in meeting tight deadlines and delivering favourable outcomes. The team is described as reliable, approachable and supportive, with staff who guide clients through processes and provide reassurance and confidence throughout cases.

professionalism
excellent communication
very supportive
efficient service
timely responses
knowledgeable staff
compassionate care
helpful guidance
highly recommended
attention to detail

ReviewSolicitors Review List

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Adele Shakespeare

Verified
Housing & Property

Sale of property

The sale of my property has been particularly difficult due to the initial buyer’s disproportionate enquiries and then pulling out of the sale without notification. Sam dealt with the various issues raised efficiently and in a straight forward manner. When the property sold for a second time, Sam was again efficient, attentive, gave straight forward advice and dealt with issues quickly. I found Sam to be supportive and helpful.

Legal experts tagged in
this review

from Higgs LLP

Dear Adele. Thank you for your feedback. We’re sorry to hear the sale was challenging at times, but we’re pleased that Sam was able to handle the issues efficiently and provide clear, straightforward advice throughout. It’s great to know you felt supported and that both transactions were dealt with promptly and effectively. We really appreciate you taking the time to share your experience.

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Oliver Pegg

Family Law

Outstanding service/support from start to finish

From the moment I contacted Higgs the service and support i received was excellent. I would have been lost without them. Cannot rate them highly enough. I wouldn't look anywhere else other than Higgs.

Solicitors tagged in
this review

from Higgs LLP

Thank you, Oliver, for your feedback. We’re delighted to hear you received outstanding service and support from Kia and the team from start to finish, and that we were able to guide you through your Family matter effectively.

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anonymous

Company Law

Liquidation services dispute.

We had a IS dispute, Suky and the Higgs team sorted it. I must say we had a great service from Suky and the Higgs team, they sorted it !

Solicitors tagged in
this review

from Higgs LLP

Thank you for your feedback. We’re pleased to hear Suky and the team provided a great service and were able to resolve your dispute effectively.

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anonymous

Excellent service

I had a matter that needed fast response and review of detailed documents. Handled professionally and fast. Absolutely recommend.

from Higgs LLP

Thank you for your feedback. We’re glad to hear your matter was handled quickly and professionally, including the review of detailed documents, and we really appreciate your recommendation.

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vicki

Clinical Negligence

Medical Negligence is emotional, Higgs LLP made it easier to endure

I felt utterly overwhelmed by my case, but with Higgs LLP, namely Clare Langford and Mia Clews by my side it made it easier to bear. With their guidance, support and professionalism throughout including their empathetic understanding. They were always available to talk and explain all of the legal technicalities. Thanks to their tireless persistence I, or should I say they have achieved a favourable outcome. I will be forever grateful for their dedication.

Solicitors tagged in
this review

from Higgs LLP

Thank you so much for your heartfelt review. We understand that legal cases can feel utterly overwhelming, and it is incredibly rewarding to hear that Clare and Mia were able to help make that burden easier for you to bear. Our team strives to combine professional expertise with genuine empathy, and we are delighted that their guidance and persistence led to such a favourable outcome. Clare and Mia will be deeply touched to hear how much their dedication meant to you.

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Other Reviews

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Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

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Bob Fisher

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

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Profile image of Tim Partridge

Tim Partridge

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

0
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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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