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Higgs LLP

4.7 | 31 Reviews 31 Reviews | Dispute Resolution
704 Total Company Reviews info icon Dispute Resolution | info icon 704 Total Company Reviews Dispute Resolution | info icon 704 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
87%
Value for
Money
87%
Success
Rate
94%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.3/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.7 /5 31 Reviews
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Clients say

What clients say about Higgs LLP

The firm is praised for expertise across personal injury and serious injury claims, road traffic accidents, workplace accidents, conveyancing and property transactions, wills, trusts and estates, family matters, and corporate deals including acquisitions, business sales and management buy-outs. Clients value the team’s professionalism, efficiency and thorough attention to detail, alongside clear, proactive communication and strong technical knowledge. They are also consistently described as approachable, patient, compassionate and reassuring, with a calm, supportive manner that helps make complex and stressful matters feel straightforward and well managed.

Professional service
Excellent communication
Quick responses
Supportive guidance
Efficient handling
Clear advice
Knowledgeable team
Approachable manner
Compassionate support
Trustworthy solicitors

ReviewSolicitors Review List

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anonymous

Dispute Resolution

Dispute resolution

From start to finish Emily was always on hand to give usable and sensible advice. I received reassuring support and guidance throughout.

Solicitors tagged in
this review

from Higgs LLP

Thank you for your kind feedback. We’re pleased to hear that Emily was able to provide clear, practical advice and reassuring support throughout your matter. It’s great to know you felt well guided from start to finish, and we really appreciate you taking the time to share your experience.

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anonymous

Company Law

Liquidation services dispute.

We had a IS dispute, Suky and the Higgs team sorted it. I must say we had a great service from Suky and the Higgs team, they sorted it !

Solicitors tagged in
this review

from Higgs LLP

Thank you for your feedback. We’re pleased to hear Suky and the team provided a great service and were able to resolve your dispute effectively.

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Gregg Collingham

Good advice, well explained

Carole guided us, as a Board, and as individuals, through a tricky settlement, without having to end up in Court. Her advice was prompt and explained, enabling us to balance options and come to a satisfactory resolution.

Solicitors tagged in
this review

from Higgs LLP

Thank you, Gregg. We are pleased to hear that Carole provided clear, prompt and well-explained guidance throughout the settlement.

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anonymous

Outstanding support and a result against all odds

I can’t recommend Suky highly enough. With the support of Kate, they both helped me win a case that truly felt like it was against all odds. From the start, they were professional, supportive, and completely honest about my situation, giving realistic advice at every stage. Their communication was excellent; clear, timely, and easy to understand which made a stressful process much more manageable. They showed me all of the qualities you want in great solicitors: attention to detail, strong knowledge, integrity, patience, and genuine care for me as their client. I always felt listened to and well represented. I’m incredibly grateful for their hard work and dedication, and I wouldn’t hesitate to recommend them to anyone needing legal support.

Solicitors tagged in
this review

from Higgs LLP

Thank you for your feedback. We’re delighted to hear that Suky and Kate provided such professional, supportive, and honest guidance throughout your case. It’s great to know that their clear communication and attention to detail helped make a stressful process more manageable and that you felt well represented at every stage. We truly appreciate your kind words and recommendation.

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EMILY

Commercial Property

ReviewSolicitors - NA/607764/1

Engaging Higgs was my first experience instructing a firm of solicitors. I contacted them to outline the nature of my charity’s dispute and to request an estimate for amending the organisation’s Particulars of Claim (POC), which had been drafted incorrectly. I expected, particularly at an early stage of the engagement, and on the assumption that this was standard practice, that a solicitor would speak with me directly to ensure a full and accurate understanding of the issues based on the information initially provided. This was not the case. A significant portion of the initial fee quoted was used to review a batch of documents received from the defendants’ solicitors. An additional fee was required to complete the amended Particulars of Claim. Before Higgs was able to proceed with drafting the amendment, the defendants’ solicitors filed an application to strike out the claim, which the court accepted, in part because the amended Particulars of Claim had not been filed. It then became pointless continuing with the amendment. Although the advice I received on my charity’s position was helpful, the engagement was not as I expected. On reflection, I would have insisted on a meeting or direct conversation with the solicitor much earlier in the process. This would have allowed me to ask questions, clarify key points, and address any potential gaps in their understanding of the claim. It may also have ensured they fully appreciated the merits of the case beyond what could be conveyed through documents or brief email exchanges. Additionally, I would have stressed receiving the amended POC was a priority as initially instructed. I noted that the defendants’ solicitor adopted a highly creative approach in constructing arguments to undermine or dismiss our claim, including advancing assertions and inferences that were, in my view, unfounded. While I fully appreciate that solicitors must act with integrity and cannot engage in any form of dishonesty, which I would never expect or want, I had anticipated that my own representatives would adopt an equally robust and imaginative approach in identifying legitimate arguments to strengthen our case. I believe this approach could have been explored had direct conversations taken place.

from Higgs LLP

Thank you for your detailed feedback, Emily. We’re glad the advice on your charity’s position was helpful, but we regret that communication and handling of the amended Particulars of Claim did not meet your expectations. We appreciate your reflections on the importance of early, direct discussions and will use your comments to improve our approach to client communication and case management. We wish you and your charity every success moving forward.

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Reviews

4.9 /5 704 Reviews
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Clients say

What clients say about Higgs LLP

The firm is praised for expertise across personal injury and serious injury claims, road traffic accidents, workplace accidents, conveyancing and property transactions, wills, trusts and estates, family matters, and corporate deals including acquisitions, business sales and management buy-outs. Clients value the team’s professionalism, efficiency and thorough attention to detail, alongside clear, proactive communication and strong technical knowledge. They are also consistently described as approachable, patient, compassionate and reassuring, with a calm, supportive manner that helps make complex and stressful matters feel straightforward and well managed.

Professional service
Excellent communication
Quick responses
Supportive guidance
Efficient handling
Clear advice
Knowledgeable team
Approachable manner
Compassionate support
Trustworthy solicitors

ReviewSolicitors Review List

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Anonymous

Verified
Employment

Employment Support

Katherine supported me during my redundancy process. She was professional, thorough and efficient. Overall she made a stressful situation much less so.

Solicitors tagged in
this review

from Higgs LLP

We are pleased to hear that Katherine provided such professional and thorough support during your redundancy process. Thank you for sharing your feedback.

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Dawn

Personal Injury

Excellent service from start to finish

After sustaining a severe wrist injury from a car accident which wasn't my fault in September 2023, I have had nothing but a 5 star service thanks to David. He enabled me to see top surgeons who have over the last two years have got me the best final result I was going to get. From our initial meeting, he was professional and gave me complete confidence in how he was going to handle my case and how he would proceed, with what to me seemed a daunting process after finding myself in a situation which was completely alien to me. I always felt my case was in safe hands and his attention to detail and communication gave me total confidence that we achieved the best outcome I could have hoped for. I would happily recommend using David and Higgs LLP to anyone looking for a reliable, professional, and trustworthy solicitor

Solicitors tagged in
this review

from Higgs LLP

We are delighted to hear that David provided such dedicated support throughout your claim. It is particularly pleasing to know that his expertise, attention to detail and commitment gave you confidence throughout the process. Thank you for your five star review and kind recommendation, Dawn.

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anonymous

Thank you so much for your guidance

Thank you to Higgs and Nafeesa Banga for supporting me through a challenging time. Your patience, professionalism and expertise meant I felt heard and gave me the confidence to get through a difficult and unfamiliar situation. I would thoroughly recommend you to friends and family if they need similar support and representation in the future. Thanks again and best wishes.

Legal experts tagged in
this review

from Higgs LLP

Thank you for your kind recommendation. We are pleased to hear that Nafeesa provided patient and professional support during a challenging time, helping you feel heard and more confident throughout. We truly appreciate your thoughtful feedback.

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Kate

Verified
Housing & Property

Sam McHugo made the process easy

I was selling my Mum's flat under LPA and it was more complicated as this was in a supported living complex. Sam was helpful and responsive, so all went smoothly. I was very happy with the service provided. Thank you, Sam.

Legal experts tagged in
this review

from Higgs LLP

Kate, it is lovely to know that Sam made a more involved property sale feel manageable. His responsiveness and practical support clearly helped keep everything on track. We appreciate your kind words and recommendation.

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Dan

Verified
Family Law

Excellent service

From start to finish, Richard was brilliant in handling my child access matter after a divorce. Richard was professional in every sense and responded to queries quickly and effectively. He always provided excellent advice and was compassionate throughout.

Solicitors tagged in
this review

from Higgs LLP

Hi Dan, it is reassuring to know that Richard provided such thoughtful and professional support throughout your matter. Thank you for taking the time to share your experience.

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Other Reviews

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Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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TheObserver

TheObserver

When my elderly Grandmother was receiving palliative care at home two absent family members appeared to help to look after her. My Mother who lived with her and was her sole carer was suddenly set upon and we were locked out of her property. The Police and Social Services did nothing to help us. We then received a sympathy card through the post.. She had passed away. We then discovered that she has been financially abused by people that she thought she could trust. Her property was left to my Mother. We had to break in to discover that they had looted the place, everything had gone. After several failed attempts at contacting her Doctor (my own GP) to ask what had happened I was informed that this firm would help get that information for me. I felt positive after an introductory meeting here. I have no other family to turn to, no support, no help. This firm was our only hope. I have since being bombarded with bills, threats of bailiffs, court action and debt collecting companies. I have been forced into setting up an account that I shouldn’t have simply due to lack of communication being unable to ask or get advice from anyone. My Mother is vulnerable and suffering from a complete mental breakdown. I have received no communication with anyone since December 2024. I tried to reach out to one of our solicitors recently but was told my query would be passed onto the other solicitor who is handling our case. My Mother has paid this man, we received the bills from him. After asking I received no response again. We then received an e-mail stating that his hourly rates would be increasing. Nobody has responded after being told my query would be passed on as this was in November. I can honestly say I have been pushed to the brink and have been at my wits end with all of this. Not only is my experience absolutely horrendous but the authorities and the people who I thought were here to help me are letting me down also. This is almost as dispiriting as the events that have occurred. I am devastated at the complete lack of support and feel that everyone was extremely helpful and supportive until we signed up. Now we are in the dark and have been for a long time. I’m devastated and completely broken. I don’t think people realise just what their service means to people and the impact (whether it’s good or bad) this can have on their lives. I’m even sorry that I’ve had to write this review to be honest. Ps I gave two stars as the lady that did my Mothers Power of Attorney was lovely and so helpful. Everything that a solicitor should be in my opinion.

from Higgs LLP

Thank you for sharing your experience. We are very sorry to hear about the distressing situation you and your mother have faced. We take your concerns about communication, billing, and support seriously and will review your feedback to improve how we assist vulnerable clients. We’re glad the assistance with the Power of Attorney was helpful, and we will use your experience to ensure all aspects of our service meet the standard our clients deserve. Kind regards, Higgs LLP

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Ralph

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

Thank you for your review, Ralph. We're pleased we were able to help.

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