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Higgs LLP

4.9 | 78 Reviews 78 Reviews | Conduct of Employment Agencies and Employment Businesses Regulations
695 Total Company Reviews info icon Conduct of Employment Agencies and Employment Businesses Regulations | info icon 695 Total Company Reviews Conduct of Employment Agencies and Employment Businesses Regulations | info icon 695 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

Higgs LLP |

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Higgs LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.9 /5 78 Reviews
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Clients say

What clients say about Higgs LLP

Clients praise the firm for specialist expertise across property sales and purchases, personal injury and clinical negligence, complex corporate transactions (MBOs, acquisitions, investments), wills and probate, deputyship matters and Land Registry work. Reviewers value fast, pragmatic and commercially minded legal advice, strong technical drafting and successful outcomes. Highly regarded soft skills include responsiveness, clear communication, empathy, compassion, approachability, reliability and calmness under pressure; clients highlight personalised support, professionalism, honesty and a proactive, client-focused approach that reduces stress and builds trust.

responsive
professional
knowledgeable
compassionate
efficient
approachable
reliable
proactive
clear communication
commercially focused

ReviewSolicitors Review List

Profile image of Jason Searle

Jason Searle

Verified

Excellent work ethic

A thoroughly professional and more importantly approachable individual, Adeela is a pleasure to deal with.

Solicitors tagged in
this review

from Higgs LLP

Hi Jason, thank you so much for the fantastic feedback! We completely agree that while professionalism is essential, being approachable makes all the difference when dealing with legal matters. Knowing that Adeela was such a pleasure to deal with means a great deal to us. Thank you for choosing Higgs LLP!

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Gregg Collingham

Good advice, well explained

Carole guided us, as a Board, and as individuals, through a tricky settlement, without having to end up in Court. Her advice was prompt and explained, enabling us to balance options and come to a satisfactory resolution.

Solicitors tagged in
this review

from Higgs LLP

Thank you, Gregg. We are pleased to hear that Carole provided clear, prompt and well-explained guidance throughout the settlement.

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David Hollick

Verified
Housing & Property

Excellent Service

Ellie Norton was our solicitor at a time when I was finding the involvement with my ex wife worrying. Ellie gave us both her professional input and more importantly the confidence to deal with a difficult situation. Her guidance and reassurance was exceptional .

Solicitors tagged in
this review

Higgs LLP

Thank you David for your kind words. We're so pleased to hear that Ellie was able to support you through such a challenging time with both professionalism and compassion. Your feedback means a great deal, and we’ll be sure to share it with her.

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J

Wills, Trusts & Probate

Review Victoria Boucher

I contacted Victoria because I was expecting my first child and wanted to secure our futures. From the outset, Victoria was outstanding. She possessed expert knowledge and technical ability and was able to deliver it to me in a thoughtful and professional manner. I couldn’t be happier with Victoria and wouldn’t hesitate to recommend her to my own family and friends. Thank you. Mr Martin

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this review

Higgs LLP

Thank you, Mr Martin. We’re so pleased to hear how well Victoria supported you during such an important time. Your recommendation means a great deal to us.

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Richie

Employment

Being made Redundant

What can only be described as The most awful time next to a death! Straight from the first phone call to Higgs LLP i was instilled with confidence ,the call back was within the hour. I spoke to Katherine Cooke and i could tell she was very experienced and didn't bamboozle me with legal jargon ,she broke down the terms and conditions of my settlement agreement and even fought back with my employer over wording terminology that was to protect me even though they were paying for the services. Katherine was very understanding ,did not apply pressure to me at any point to sign my rights away and did advise on if i did not wish to agree to their terms and give me a breakdown of path of procedure ,costs involved and a likely outcome and estimated figure should i be successful , A proper realist that i am grateful for in advising me through this.

Solicitors tagged in
this review

Higgs LLP

Dear Richie, Thank you for your heartfelt feedback. We're truly sorry you faced such a difficult time, but we're glad Katherine was able to support you with clarity, care, and professionalism. Your words mean a great deal to us. Best regards, Higgs LLP

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Other Reviews

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Ralph

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

Thank you for your review, Ralph. We're pleased we were able to help.

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Lynda Hancock

Lynda

Very poor service over a number of years. My fiancé has been working with them for 8 years. Case went to the ombudsman. They paid him compensation. Awful service and attitude.

0
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Steven Jackson

Steven Jackson

Expert legal advice provided in a straightforward professional manner.

A representative from Higgs LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 695 Reviews
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Rating

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Clients say

What clients say about Higgs LLP

Clients praise the firm for specialist expertise across property sales and purchases, personal injury and clinical negligence, complex corporate transactions (MBOs, acquisitions, investments), wills and probate, deputyship matters and Land Registry work. Reviewers value fast, pragmatic and commercially minded legal advice, strong technical drafting and successful outcomes. Highly regarded soft skills include responsiveness, clear communication, empathy, compassion, approachability, reliability and calmness under pressure; clients highlight personalised support, professionalism, honesty and a proactive, client-focused approach that reduces stress and builds trust.

responsive
professional
knowledgeable
compassionate
efficient
approachable
reliable
proactive
clear communication
commercially focused

ReviewSolicitors Review List

Profile image of M Chamber

M Chamber

Verified
Personal Injury

Excellent support and advice following major injuries

Following a car v pedestrian major accident in march 2025 . I was recommended Higgs LLP. Claire Burnell a solicitor for the company visited me in hospital and offered her professional services. She spent time explaining what she could do and how the claim would be dealt with. I have had regular contact with her over the last sixteen months and always found her to be clear concise helpful and kind .

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Chris Jones

Wills, Trusts & Probate

Review and update of my Will

I appointed Catrin to review by Will and Trusts following changes in my family circumstances. Catrin was professional and empathetic throughout and the whole process from start to finish was dealt with in a timely manner. Catrin was also on hand following my initial face to face meeting via phone/email, and this was greatly appreciated as there were additional questions I had throughout the process. I would heartly recommend Catrin and Higgs LLP.

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JR

Verified

Friendly & Professional

Samantha McHugo handled the sale of my property quickly and efficiently whilst maintaining a friendly and highly professional atmosphere. It would be a pleasure to do business with Higgs LLP again, should the need arise. Strongly recommended.

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Shweta Saxena

Verified

Fast and reliable

I worked with Jamie on getting advice on our pre-seed investment round and as a founder when you are going through such massive break, you need someone who is reliable and fast. Jamie from Higgs was exactly that, i felt he was part of my founding team and help me navigate through every step. He was going through minor surgery but he still responded to all my emails and calls in minutes. Thank you so much Jamie for all your help and being so responsive, i am glad we entrusted you to provide us with legal support !

Solicitors tagged in
this review

from Higgs LLP

Thank you so much for this incredible review, Shweta , and a huge congratulations on your pre-seed investment round! Jamie will be absolutely thrilled to know how much his speed and support meant to you during such a pivotal time for your business. Thank you for trusting Higgs LLP, and we wish your company the absolute best of luck as you scale!

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Joanne Thatcher

Excellent service

From the start to end Laura has provided an outstanding service in what was the most difficult time in my life. Throughout I have received great guidance and support and have achieved an excellent result.

Legal experts tagged in
this review

from Higgs LLP

To hear that Laura provided an outstanding service and supported you through what was the most difficult time in your life means a great deal to us, Joanne. We wish you all the very best as you move forward into this next chapter!

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Other Reviews

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Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

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Bob Fisher

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

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Tim Partridge

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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