Higgs LLP

4.8 | 171 Reviews 171 Reviews | Implacable Hostility

683 Total Company Reviews

Implacable Hostility |

683 Total Company Reviews Implacable Hostility |

683 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

0345 111 5050

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

Higgs LLP |

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Expertise

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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.

4.8

Excellent

171 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 4.8/5

Initial Impressions 4.8/5

Approachability 4.8/5

Documentation Accuracy 4.8/5

Legal Knowledge 4.8/5

Value for money 4.6/5

Accreditations

Children Law

Solicitors who have our Children Law Accreditation are specialists in dealing with legal issues related to children, such as:

adoption
child protection
arrangements for children following family breakdown

Family Law Advanced

Our Family Law and Family Law Advanced Accreditations are the quality marks for family lawyers. Our accredited family lawyers are experts who can give you legal advice on issues such as:

marriage

separation

divorce

arrangements for children

adoption

They understand that family issues can be personal and sometimes difficult. They’re committed to dealing with each case thoughtfully and sensitively.

Personal Injury

Our Personal Injury Accreditation is the quality mark for legal experts that shows a law firm has special expertise in handling personal injury cases. These are legal cases where someone has been injured, whether physically or emotionally, and is seeking compensation.

Clinical Negligence

Our Clinical Negligence Accreditation is the quality mark for legal experts who can help when a healthcare professional (for example a doctor, surgeon, nurse, therapist, or dentist) has provided care that was below an acceptable standard.

The Law Society

Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.

Conveyancing Quality Scheme

Our Conveyancing Quality Scheme Accreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

Family Law 3 / 5

Local 3 / 7

Family Law 170 / 4,221

National 264 / 11,165

Meet the team of Higgs LLP

Karen Gray

Associate

5.0

Ellie Norton

Senior Associate

5.0

Philip Barnsley

Partner

4.9

Reanne Upton

Associate

5.0

Rhian Elizabeth Gray

Partner

5.0

Richard Westley

Legal Director

0.0

Jodie Johnson

Associate

4.5

Contact details

0345 111 5050

law@higgsllp.co.uk

https://www.higgsllp.co.uk

Opening hours

Monday	08:00–18:00
Tuesday	08:00–18:00
Wednesday	08:00–18:00
Thursday	08:00–18:00
Friday	08:00–18:00	(Open)
Saturday	(Closed)
Sunday	(Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Clients say

Clients praise the firm for corporate, M&A and transactional expertise, personal injury, clinical negligence, conveyancing, estate and deputyship, and dispute resolution. Reviewers value clear, pragmatic and commercially focused legal advice, strong drafting and case management, responsiveness and efficiency under tight deadlines. The firm is described as compassionate, supportive and empathetic, with approachable, patient staff who explain matters plainly, calm under pressure and attentive to clients’ needs. Clients highlight dedication, attention to detail, persistence and a personal, reassuring service that makes complex or stressful processes easier to manage.

professionalism

clear communication

approachable staff

timely responses

compassionate care

commercially focused

attention to detail

practical advice

efficient service

strong documentation

Chloe

14 Jun 2026

Simon

I cannot thank Simon Stanfield enough for the support, guidance, and professionalism he showed throughout my case. From our very first conversation, he made me feel reassured and confident that I was in capable hands. What stood out most was not only his legal expertise but also his genuine care and understanding during a difficult and stressful time. Simon was always approachable, patient, and willing to take the time to explain everything clearly. He kept me informed throughout the process, responded promptly to any concerns, and made what was an overwhelming experience easier to manage. His dedication, attention to detail, and commitment to achieving the best possible outcome never went unnoticed. I am truly grateful for all of his hard work and support. I would wholeheartedly recommend Simon to anyone looking for a solicitor who is not only highly skilled and professional but also compassionate and genuinely invested in helping his clients.

Solicitors tagged in
this review

Simon Stanfield

from Higgs LLP

16/06/2026

Dear Chloe. Thank you for your thoughtful feedback. We’re really pleased to hear about your positive experience with Simon. It’s great to know he was able to provide both strong legal support and reassurance during what sounds like a very difficult time. We’re especially glad his communication, patience, and care helped make the process more manageable for you. Your kind recommendation is very much appreciated.

Oliver Pegg

18 May 2026

Family Law

Outstanding service/support from start to finish

From the moment I contacted Higgs the service and support i received was excellent. I would have been lost without them. Cannot rate them highly enough. I wouldn't look anywhere else other than Higgs.

Solicitors tagged in
this review

Kia Starks

from Higgs LLP

20/05/2026

Thank you, Oliver, for your feedback. We’re delighted to hear you received outstanding service and support from Kia and the team from start to finish, and that we were able to guide you through your Family matter effectively.

anonymous

8 May 2026

Excellent service

I had a matter that needed fast response and review of detailed documents. Handled professionally and fast. Absolutely recommend.

from Higgs LLP

13/05/2026

Thank you for your feedback. We’re glad to hear your matter was handled quickly and professionally, including the review of detailed documents, and we really appreciate your recommendation.

Gregg Collingham

15 Apr 2026

Good advice, well explained

Carole guided us, as a Board, and as individuals, through a tricky settlement, without having to end up in Court. Her advice was prompt and explained, enabling us to balance options and come to a satisfactory resolution.

Solicitors tagged in
this review

Carole Maddock

from Higgs LLP

16/04/2026

Thank you, Gregg. We are pleased to hear that Carole provided clear, prompt and well-explained guidance throughout the settlement.

Stephen Forrest

26 Mar 2026

Personal Injury

Spinal Injury

I sustained a life changing Spinal injury following a work accident in May 2021. I am lucky to be alive let alone walking. I was referred to Andy once discharged from hospital and was home recovering. From the very start Andy made me feel at ease with his professionalism, caring, understanding attitude towards a very sensitive situation I was now in. Andy talked me through the process that would now follow after taking on my case. From sorting out a case manager for me to get my rehabilitation started, to helping me with benefit advice and any other legal advice that may arise whilst still being in contact with my now former employers. I cannot stress enough the 110% plus help and support i received throughout my journey. It was not an easy case at times for myself or Andy, but Andy never waivered one minute. We were in constant contact when needed and no decision was made without my consent at any point in the process. This was another reason I have been so happy with Andy and all associated with my case at Higgs, every bump in the road, every hurdle that was encountered we spoke through these and went over all of the information available to us with a a fine comb to make the correct decision at that moment in time. Myself and my family would not have ended up with the result I have, been able to start to move on with my life and get back to some sort of normality if it was not for Andy and all involved at Higgs. I owe them more than i will ever be able to express. If there was more than 5 stars then whatever the maximum rating would be is where I would be rating them. I for one moving forward in life if I ever need or I know of anybody who needs help in this field will make sure they are getting in touch with Andy and Higgs.

Legal experts tagged in
this review

Andy Shaw

Simrit Chahal

from Higgs LLP

27/03/2026

Thank you so much for sharing your journey, Stephen. We are incredibly moved to hear about your recovery and honored that Andy could provide the "110% plus" support you and your family needed during such a life-changing time. Navigating the complexities of rehabilitation, benefits, and legal hurdles is a long road, and we are so proud of Andy’s unwavering dedication to getting you the result you deserve. Knowing we helped you return to a sense of normality means the world to our team.

Bob Fisher

20 May 2026

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

28/05/2026

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

TheObserver

24 Jan 2026

TheObserver

When my elderly Grandmother was receiving palliative care at home two absent family members appeared to help to look after her. My Mother who lived with her and was her sole carer was suddenly set upon and we were locked out of her property. The Police and Social Services did nothing to help us. We then received a sympathy card through the post.. She had passed away. We then discovered that she has been financially abused by people that she thought she could trust. Her property was left to my Mother. We had to break in to discover that they had looted the place, everything had gone. After several failed attempts at contacting her Doctor (my own GP) to ask what had happened I was informed that this firm would help get that information for me. I felt positive after an introductory meeting here. I have no other family to turn to, no support, no help. This firm was our only hope. I have since being bombarded with bills, threats of bailiffs, court action and debt collecting companies. I have been forced into setting up an account that I shouldn’t have simply due to lack of communication being unable to ask or get advice from anyone. My Mother is vulnerable and suffering from a complete mental breakdown. I have received no communication with anyone since December 2024. I tried to reach out to one of our solicitors recently but was told my query would be passed onto the other solicitor who is handling our case. My Mother has paid this man, we received the bills from him. After asking I received no response again. We then received an e-mail stating that his hourly rates would be increasing. Nobody has responded after being told my query would be passed on as this was in November. I can honestly say I have been pushed to the brink and have been at my wits end with all of this. Not only is my experience absolutely horrendous but the authorities and the people who I thought were here to help me are letting me down also. This is almost as dispiriting as the events that have occurred. I am devastated at the complete lack of support and feel that everyone was extremely helpful and supportive until we signed up. Now we are in the dark and have been for a long time. I’m devastated and completely broken. I don’t think people realise just what their service means to people and the impact (whether it’s good or bad) this can have on their lives. I’m even sorry that I’ve had to write this review to be honest. Ps I gave two stars as the lady that did my Mothers Power of Attorney was lovely and so helpful. Everything that a solicitor should be in my opinion.

from Higgs LLP

26/01/2026

Thank you for sharing your experience. We are very sorry to hear about the distressing situation you and your mother have faced. We take your concerns about communication, billing, and support seriously and will review your feedback to improve how we assist vulnerable clients. We’re glad the assistance with the Power of Attorney was helpful, and we will use your experience to ensure all aspects of our service meet the standard our clients deserve. Kind regards, Higgs LLP

Ralph

14 Oct 2025

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

04/11/2025

Thank you for your review, Ralph. We're pleased we were able to help.

Nick

14 Aug 2025

Nick

A Frustrating and Mismanaged Experience. My time with Higgs and Sons was a disappointing and frustrating experience. The lack of consistent attention to my case was a primary concern. It became clear that my matter was not a priority for the firm, as it felt like other cases were constantly being prioritized over mine. A milestone was needed to change solicitors as traction was not being made to the case. This created a complete lack of continuity, and despite agreeing on a clear path forward with the new solicitor, the strategy was not followed. This breakdown in communication and execution demonstrated a fundamental failure to put my best interests first. The poor management of my case not only added a layer of stress to an already difficult situation but also resulted in additional, unnecessary costs. I would not recommend this firm to anyone seeking dedicated and reliable legal representation.

A representative from Higgs LLP responded to this review

22/08/2025

We are disappointed to note your review, Nick. We are committed to providing high-quality legal advice and an excellent client experience. We are committed to providing high-quality legal advice and an excellent client experience. Please feel free to contact our client service team at reviews@higgsllp.co.uk so we can discuss your feedback in more detail.

Barrie

15 Apr 2025

Barrie

What a lovely considerate solicitor

A representative from Higgs LLP responded to this review

15/04/2025

Thank you, Barrie.

Clients say

professionalism

clear communication

approachable staff

timely responses

compassionate care

commercially focused

attention to detail

practical advice

efficient service

strong documentation

Margaret

17 Jun 2026

Efficient and professional.

Excellent service with great communication and efficient results.

Legal experts tagged in
this review

Nafeesa Banga

Colin (Birmingham)

17 Jun 2026

Personal Injury

Higgs are a fantastic law firm, highly recommend.

Excellent service!! I would definitely recommended Higgs, who dealt with my personal injury claim after my road traffic accident (hit & run, unknown driver) Simon Stanfield (my solicitor) and his legal assistant Alison Rowlands are both super friendly, professional, very helpful, and both communicated fantastically with me during my claim. I was always kept in the loop of where my case was at, as the Motor Insurance bureau (MIB) are not the most responsive, but Simon & Alison constantly updated me of where my claim was at, or what step I needed to take next. If I need any future claims or advice I would 100% definitely return to this firm for help. Thank you so much Simon, Alison and Higgs.

Legal experts tagged in
this review

Simon Stanfield

Alison Rowlands

Chloe

14 Jun 2026

Simon

Solicitors tagged in
this review

Simon Stanfield

from Higgs LLP

16/06/2026

anonymous

12 Jun 2026

Dispute Resolution

Dispute resolution

From start to finish Emily was always on hand to give usable and sensible advice. I received reassuring support and guidance throughout.

Solicitors tagged in
this review

Emily Blakemore

from Higgs LLP

17/06/2026

Thank you for your kind feedback. We’re pleased to hear that Emily was able to provide clear, practical advice and reassuring support throughout your matter. It’s great to know you felt well guided from start to finish, and we really appreciate you taking the time to share your experience.

Anonymous

10 Jun 2026

Founders first MBO.

This was our first MBO, and it was a steep learning curve. Higgs helped guide us through the legal side of the process and were available when we needed clarity or reassurance. They produced strong documentation and helped us protect our position as founders. We found the whole team answered all our questions in a way we could understand, turned documentation around quickly and kept us upto date with where we were in the process.

Solicitors tagged in
this review

Damian Beard

Jamie Partington

Richard Freeman

from Higgs LLP

16/06/2026

Thank you for your positive feedback. We’re pleased to hear that Damian, Jamie and Richard were able to guide you through your first MBO and provide clear advice and reassurance throughout the process. It’s good to know the team supported you in producing strong documentation, responded promptly, and kept you well informed at each stage.

Rebecca Norton

1 Jun 2026

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

Charlotte Measures

Philip Barnsley

Ellie Norton

from Higgs LLP

03/06/2026

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

David Griffiths

1 Jun 2026

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

03/06/2026

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

Bob Fisher

20 May 2026

Bob

28/05/2026

Tim Partridge

21 Apr 2026

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

22/04/2026

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

Jocky Fox

1 Apr 2026

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

02/04/2026

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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	Very good		20
	Good		3
	Poor		2
	Awful		5

	Excellent		634
	Very good		21
	Good		4
	Poor		5
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Higgs LLP

ReviewSolicitors Suitability Check

Higgs LLP Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Higgs LLP Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Meet the team of Higgs LLP

Team members

Karen Gray

Ellie Norton

Philip Barnsley

Reanne Upton

Rhian Elizabeth Gray

Richard Westley

Jodie Johnson

Karen Gray

Associate

Ellie Norton

Senior Associate

Philip Barnsley

Partner

Reanne Upton

Associate

Rhian Elizabeth Gray

Partner

Richard Westley

Legal Director

Jodie Johnson

Associate

Meet the team of Higgs LLP

Team members

Jamie Partington

Samantha McHugo

Gurvinder Kehel

Simon Stanfield

Ellie Norton

Richard Griffiths

Steven Santy

Vikki Seal

Suky Mann

Philip Barnsley

Maria Nicol

Claire Burnell

Katherine Cooke

Matthew Allen

Andy Shaw

Ruth Round

Damian Beard

Joel Nixon

Geoff Kettle

Richard Ferguson

Johnathan Hunter

Elizabeth Wickson

Jayne Holliday

Katie Willlems

Joseph Martin

Richard Freeman

John Heaton

Daniel Southall

Nyree Applegarth

Reanne Upton

Emily Parkes

Emily Blakemore

Jo Walker

Sally Green

Lucy Obrey

Tim Jones

Simrit Chahal

Craig Ridge

Georgia Stott

Debra Cottam

Kirsty McEwen

Lauren Hartigan-Pritchard

Matt Dudley

Clare Langford

Victoria Boucher