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Higgs LLP

4.8 | 90 Reviews 90 Reviews | Wills, Trusts & Probate
671 Total Company Reviews info icon Wills, Trusts & Probate | info icon 671 Total Company Reviews Wills, Trusts & Probate | info icon 671 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
90%
Value for
Money
94%
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.5/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.8 /5 90 Reviews
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Rating

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Clients say

What clients say about Higgs LLP

Clients praise the firm’s broad legal expertise across deputyship, personal injury, conveyancing, acquisitions, wills and estates, dispute resolution and clinical negligence. Reviewers value professionalism, clear and timely communication, responsiveness, practical problem‑solving, attention to detail and strong advocacy. Clients also highlight empathy, patience and personalised support during stressful or complex matters, plus efficiency in meeting tight deadlines and delivering favourable outcomes. The team is described as reliable, approachable and supportive, with staff who guide clients through processes and provide reassurance and confidence throughout cases.

professionalism
excellent communication
very supportive
efficient service
timely responses
knowledgeable staff
compassionate care
helpful guidance
highly recommended
attention to detail

ReviewSolicitors Review List

Profile image of Grainger

Grainger

Verified
Wills, Trusts & Probate

RUTH ROUND

We have been dealing with Ruth for the last 12 months and she has kept us informed of every aspect of my late cousins will and estate whether it was by post or personal phone calls.He has been so professional in explaining everything in detail thus taking a lot of pressure off ourselves. We will miss her immensely but would not hesitate to use her again and recommend any one to use her services.

Legal experts tagged in
this review

from Higgs LLP

We are pleased that Ruth provided such professional and detailed support regarding your late cousin's estate. It is wonderful to hear that her consistent communication took the pressure off during this time—thank you for your high recommendation!

0
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Nicole perry

Verified

Help with funeral expenses

Very helpful, professional and always polite. They kept me informed every step of the way

Solicitors tagged in
this review

from Higgs LLP

Dear Nicole, Thank you for your feedback. We are pleased to hear that you found our team helpful, professional, and polite.

0
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Anonymous

Verified

Very professional service

Did the extensive work associated with a relatives estate. The work spreads over an extended time due to external complications. Was always kept informed of progress and next steps

Solicitors tagged in
this review

from Higgs LLP

Thank you for your thoughtful review and for entrusting us with the administration of your relative’s estate. We appreciate your recognition of our professionalism and are glad we could guide you through the extended process caused by external complications.

0
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R S McMaster

Replacement of Wills & Powers of Attorney

We received excellent professional service from Catrin Davies in respect of the above.

Legal experts tagged in
this review

from Higgs LLP

Thank you for your kind review. We're pleased to hear you were satisfied with the service you received from Catrin.

0
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Geoffrey Stokes

Verified

Administration and handling of the late Barbara Stokes Estate

It was quite a large estate having many different types of investments including a property. To me it seemed to be quite a daunting proposition but on meeting Ruth back in 2023, I found her very professional but also approachable. All questions I asked were answered promptly and efficiently which gave me confidence that everything was being dealt with correctly. Overall as co executor of the estate I can happily say that Ruth’s handling of what was quite a large and messy (to me) estate took a lot of pressure off the whole process. As my family has had dealing with Higgs for many many years I can honestly say I ham happy with your standard of service and would recommend anyone to use your company.

Legal experts tagged in
this review

from Higgs LLP

Thank you for your kind review and for taking the time to share your experience. We're glad that you found our communication prompt, professional and approachable throughout. We very much appreciate your long-standing family relationship with Higgs and your willingness to recommend our services. If you or your family need any further assistance in the future, please don’t hesitate to get in touch.

0
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Other Reviews

Profile image of Bob Fisher

Bob Fisher

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

0
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Profile image of Rebecca

Rebecca

Rebecca

Will start by saying that I received excellent service from the business conveyancing department. The wills and probate team however is a completely different story. I am writing this review to urge anyone considering using this company for their wills to reconsider. My father instructed them as trustees in the event he passed away, in good faith, and he would turn in his grave if he knew what I have been put through by this company. There is too much to even write in here but he passed nearly 4 years ago, and matters are still not resolved. They ignore you, promise responses/call backs and fail to deliver. They've made numerous mistakes and forgotten to give information meaning I've been pressured to make decisions with no time to consider due to deadlines. This is from the director of this department, who I am dealing with as the original solicitor was awful too. I know this may sound like I'm just some nightmare customer but I assure you this isn't the case. Other professionals (accountant etc) have been astounded by the incompetency and downright shoddy service by what is supposed to be a well respected company. I honestly would hate anyone's family to go through this, especially at such an already difficult time. Please at least consider other options because no one wants to think of their loved ones being put through so much stress and anxiety. I leave 2 stars only because the commercial conveyancing department were excellent. The wills and probate team deserve 0 stars based on the "service " I've receieved

A representative from Higgs LLP responded to this review

Thank you for your feedback, Rebecca. We are committed to providing high-quality legal advice and client service. We would appreciate it if you could contact our client service team at reviews@higgsllp.co.uk so that we can discuss your feedback to help us improve our service in the future. Kind regards, Higgs LLP

0
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Eric

Wills, Trusts & Probate

Eric

Excellent service in regard to our wills and LPA review. Lucy and Scott dealt with all we raised in a manner we could understand and raised a number of things we had never thought about.

Solicitors tagged in
this review

A representative from Higgs LLP responded to this review

Thank you very much for your review Eric. We appreciate your positive feedback, we will ensure your comments are passed on. Best wishes, the team at Higgs LLP.

0
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Linda

Wills, Trusts & Probate

Linda

Large offices and car park. Friendly helpful reception staff. Went to sort out wills and power of attorneys. Everything explained beautifully in concise manner. Thank you

A representative from Higgs LLP responded to this review

Thank you for your feedback, Linda.

0
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Scurfeild

Scurfeild

Appointed by the high court to oversee my farthers estate in 2016. Its now 2022 and after 6 years still no resaloution, only heard from them a handfull of times in 6 years after constantly trying to get in touch with them some times no comunication from them for over a year at a time , There inital fee for the handling of my farthers estate was over £83,000 pounds back in 2016 , I dont really need to say anymore do i , From today ive had to file an offical complaint and report them to the s r.a In my own personal opinion they are the worst solicitors ever , Trust them at your own risk

1
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Reviews

4.8 /5 671 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Higgs LLP

Clients praise the firm’s broad legal expertise across deputyship, personal injury, conveyancing, acquisitions, wills and estates, dispute resolution and clinical negligence. Reviewers value professionalism, clear and timely communication, responsiveness, practical problem‑solving, attention to detail and strong advocacy. Clients also highlight empathy, patience and personalised support during stressful or complex matters, plus efficiency in meeting tight deadlines and delivering favourable outcomes. The team is described as reliable, approachable and supportive, with staff who guide clients through processes and provide reassurance and confidence throughout cases.

professionalism
excellent communication
very supportive
efficient service
timely responses
knowledgeable staff
compassionate care
helpful guidance
highly recommended
attention to detail

ReviewSolicitors Review List

Profile image of Adele Shakespeare

Adele Shakespeare

Verified
Housing & Property

Sale of property

The sale of my property has been particularly difficult due to the initial buyer’s disproportionate enquiries and then pulling out of the sale without notification. Sam dealt with the various issues raised efficiently and in a straight forward manner. When the property sold for a second time, Sam was again efficient, attentive, gave straight forward advice and dealt with issues quickly. I found Sam to be supportive and helpful.

Legal experts tagged in
this review

from Higgs LLP

Dear Adele. Thank you for your feedback. We’re sorry to hear the sale was challenging at times, but we’re pleased that Sam was able to handle the issues efficiently and provide clear, straightforward advice throughout. It’s great to know you felt supported and that both transactions were dealt with promptly and effectively. We really appreciate you taking the time to share your experience.

0
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Profile image of Oliver Pegg

Oliver Pegg

Family Law

Outstanding service/support from start to finish

From the moment I contacted Higgs the service and support i received was excellent. I would have been lost without them. Cannot rate them highly enough. I wouldn't look anywhere else other than Higgs.

Solicitors tagged in
this review

from Higgs LLP

Thank you, Oliver, for your feedback. We’re delighted to hear you received outstanding service and support from Kia and the team from start to finish, and that we were able to guide you through your Family matter effectively.

0
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anonymous

Company Law

Liquidation services dispute.

We had a IS dispute, Suky and the Higgs team sorted it. I must say we had a great service from Suky and the Higgs team, they sorted it !

Solicitors tagged in
this review

from Higgs LLP

Thank you for your feedback. We’re pleased to hear Suky and the team provided a great service and were able to resolve your dispute effectively.

0
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anonymous

Excellent service

I had a matter that needed fast response and review of detailed documents. Handled professionally and fast. Absolutely recommend.

from Higgs LLP

Thank you for your feedback. We’re glad to hear your matter was handled quickly and professionally, including the review of detailed documents, and we really appreciate your recommendation.

0
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Profile image of vicki

vicki

Clinical Negligence

Medical Negligence is emotional, Higgs LLP made it easier to endure

I felt utterly overwhelmed by my case, but with Higgs LLP, namely Clare Langford and Mia Clews by my side it made it easier to bear. With their guidance, support and professionalism throughout including their empathetic understanding. They were always available to talk and explain all of the legal technicalities. Thanks to their tireless persistence I, or should I say they have achieved a favourable outcome. I will be forever grateful for their dedication.

Solicitors tagged in
this review

from Higgs LLP

Thank you so much for your heartfelt review. We understand that legal cases can feel utterly overwhelming, and it is incredibly rewarding to hear that Clare and Mia were able to help make that burden easier for you to bear. Our team strives to combine professional expertise with genuine empathy, and we are delighted that their guidance and persistence led to such a favourable outcome. Clare and Mia will be deeply touched to hear how much their dedication meant to you.

0
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Other Reviews

Profile image of Rebecca Norton

Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

0
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Profile image of David Griffiths

David Griffiths

David

Very honest and straightforward advice and support. Super efficient

0
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Profile image of Bob Fisher

Bob Fisher

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

0
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Profile image of Tim Partridge

Tim Partridge

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

0
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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

0
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