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Higgs LLP

4.9 | 108 Reviews 108 Reviews | Wills, Trusts & Probate
687 Total Company Reviews info icon Wills, Trusts & Probate | info icon 687 Total Company Reviews Wills, Trusts & Probate | info icon 687 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.9 /5 108 Reviews
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Rating

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Clients say

What clients say about Higgs LLP

The firm specialises in personal injury, clinical negligence, property/conveyancing, wills & trusts, corporate transactions and commercial work. Clients praise strong technical expertise, thoroughness and efficient case handling, with consistently clear, timely communication. Valued soft skills include empathy, compassion, approachability, professionalism, responsiveness, calmness under pressure and practical, client-focused support that builds trust and confidence.

Highly professional
Excellent communication
Responsive team
Compassionate care
Thorough attention
Efficient service
Trusted advisers
Practical guidance
Commercial focus
Approachable staff

ReviewSolicitors Review List

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Chris Jones

Wills, Trusts & Probate

Review and update of my Will

I appointed Catrin to review by Will and Trusts following changes in my family circumstances. Catrin was professional and empathetic throughout and the whole process from start to finish was dealt with in a timely manner. Catrin was also on hand following my initial face to face meeting via phone/email, and this was greatly appreciated as there were additional questions I had throughout the process. I would heartly recommend Catrin and Higgs LLP.

Legal experts tagged in
this review

from Higgs LLP

Thank you for sharing your experience, Chris. We understand that updating estate plans during changing circumstances requires extra care, and we are delighted that Catrin provided the guidance and accessibility you needed. We appreciate your recommendation of Higgs LLP.

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Ann

Verified
Wills, Trusts & Probate

Arrange a Will

Jesse was excellent. Getting my will sorted has been on my mind for a few years since my husband passed away and i was very nervous however Jesse understood my situation and provided reassurance and great advice throughout. It was actually quite a simple process and i thanks Jesse for his great support.

Solicitors tagged in
this review

from Higgs LLP

Thank you for the wonderful review, Ann! Getting your affairs in order after losing a loved one is deeply emotional and can be very daunting, so we are incredibly touched to hear that Jesse provided the reassurance, patience, and great advice you needed. We are so glad he could make the process simple and stress-free for you. Thank you for choosing us, and we are glad we could help give you that peace of mind.

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Grainger

Verified
Wills, Trusts & Probate

RUTH ROUND

We have been dealing with Ruth for the last 12 months and she has kept us informed of every aspect of my late cousins will and estate whether it was by post or personal phone calls.He has been so professional in explaining everything in detail thus taking a lot of pressure off ourselves. We will miss her immensely but would not hesitate to use her again and recommend any one to use her services.

Legal experts tagged in
this review

from Higgs LLP

We are pleased that Ruth provided such professional and detailed support regarding your late cousin's estate. It is wonderful to hear that her consistent communication took the pressure off during this time—thank you for your high recommendation!

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Nicole perry

Verified

Help with funeral expenses

Very helpful, professional and always polite. They kept me informed every step of the way

Solicitors tagged in
this review

from Higgs LLP

Dear Nicole, Thank you for your feedback. We are pleased to hear that you found our team helpful, professional, and polite.

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Anonymous

Verified

Very professional service

Did the extensive work associated with a relatives estate. The work spreads over an extended time due to external complications. Was always kept informed of progress and next steps

Solicitors tagged in
this review

from Higgs LLP

Thank you for your thoughtful review and for entrusting us with the administration of your relative’s estate. We appreciate your recognition of our professionalism and are glad we could guide you through the extended process caused by external complications.

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Other Reviews

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Rebecca

Rebecca

Will start by saying that I received excellent service from the business conveyancing department. The wills and probate team however is a completely different story. I am writing this review to urge anyone considering using this company for their wills to reconsider. My father instructed them as trustees in the event he passed away, in good faith, and he would turn in his grave if he knew what I have been put through by this company. There is too much to even write in here but he passed nearly 4 years ago, and matters are still not resolved. They ignore you, promise responses/call backs and fail to deliver. They've made numerous mistakes and forgotten to give information meaning I've been pressured to make decisions with no time to consider due to deadlines. This is from the director of this department, who I am dealing with as the original solicitor was awful too. I know this may sound like I'm just some nightmare customer but I assure you this isn't the case. Other professionals (accountant etc) have been astounded by the incompetency and downright shoddy service by what is supposed to be a well respected company. I honestly would hate anyone's family to go through this, especially at such an already difficult time. Please at least consider other options because no one wants to think of their loved ones being put through so much stress and anxiety. I leave 2 stars only because the commercial conveyancing department were excellent. The wills and probate team deserve 0 stars based on the "service " I've receieved

A representative from Higgs LLP responded to this review

Thank you for your feedback, Rebecca. We are committed to providing high-quality legal advice and client service. We would appreciate it if you could contact our client service team at reviews@higgsllp.co.uk so that we can discuss your feedback to help us improve our service in the future. Kind regards, Higgs LLP

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Eric

Wills, Trusts & Probate

Eric

Excellent service in regard to our wills and LPA review. Lucy and Scott dealt with all we raised in a manner we could understand and raised a number of things we had never thought about.

Solicitors tagged in
this review

A representative from Higgs LLP responded to this review

Thank you very much for your review Eric. We appreciate your positive feedback, we will ensure your comments are passed on. Best wishes, the team at Higgs LLP.

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Linda

Wills, Trusts & Probate

Linda

Large offices and car park. Friendly helpful reception staff. Went to sort out wills and power of attorneys. Everything explained beautifully in concise manner. Thank you

A representative from Higgs LLP responded to this review

Thank you for your feedback, Linda.

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Reviews

4.9 /5 687 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Higgs LLP

The firm specialises in personal injury, clinical negligence, property/conveyancing, wills & trusts, corporate transactions and commercial work. Clients praise strong technical expertise, thoroughness and efficient case handling, with consistently clear, timely communication. Valued soft skills include empathy, compassion, approachability, professionalism, responsiveness, calmness under pressure and practical, client-focused support that builds trust and confidence.

Highly professional
Excellent communication
Responsive team
Compassionate care
Thorough attention
Efficient service
Trusted advisers
Practical guidance
Commercial focus
Approachable staff

ReviewSolicitors Review List

Profile image of Sonal

Sonal

Verified
Housing & Property

Extremely Professional & Quick!

I have been using Gurvinder for all of my property purchases and sales for the past 12–13 years, and I genuinely wouldn't go anywhere else. His professionalism, attention to detail, and efficiency are second to none. Gurvinder is incredibly knowledgeable, thorough, and accurate in everything he does. He is always quick to respond, keeps me updated throughout the process, and ensures that every transaction runs as smoothly as possible. His ability to deal with matters promptly and efficiently gives me complete confidence, which is why I continue to return to him time and time again. Over the years, I have recommended Gurvinder to many family members and friends, and every one of them has been equally impressed with the exceptional service they have received. It's rare to find a solicitor who is not only highly skilled but also genuinely reliable and approachable. If you're looking for a solicitor who is professional, responsive, meticulous, and truly cares about providing an outstanding service, I cannot recommend Gurvinder highly enough. Thank you for your continued support over the years—I look forward to working with you for many more to come.

Solicitors tagged in
this review

from Higgs LLP

Thank you for such an amazing review, Sonal! Staying with us for 12–13 years is the ultimate compliment, and we are absolutely thrilled to hear that Gurvinder has looked after you so well across all your property sales and purchases. Cheers to the next decade and many more smooth property completions together!

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Julie Southall

Verified
Housing & Property

Purchase of Freehold

Excellent first class customer service. Virtually every day throughout the whole process I received some form of communication/update. Thank you!

Legal experts tagged in
this review

from Higgs LLP

Thank you so much for taking the time to share your experience, Julie, and congratulations on securing your freehold!

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Lucas

Personal Injury

Absolutely amazing

Following my life-changing accident, I couldn’t have asked for a better team to represent me. From the very beginning, I felt supported, listened to, and genuinely cared for during one of the toughest periods of my life. A very special thank you goes to Andy, who was there from the very start. He is not only an exceptional solicitor but also a genuinely kind, friendly, and compassionate person. He always made time for me, kept me informed, and I truly felt that he cared about me as a person, not just as a client. Throughout the entire process, I felt safe knowing Andy was fighting my corner. I honestly believe the outcome we achieved was only possible because of his dedication, expertise, and determination. I’d also like to thank Simrit Chahal, Sophie Rooney, Laura Hopkins, and Zoe Beviss. Every member of the team was professional, approachable, and incredibly supportive. Their communication was excellent, and they all played a part in making such a difficult journey that little bit easier. The support I received from everyone was outstanding, and I will always be grateful for everything they did for me and my family. I would have no hesitation whatsoever in recommending this firm to anyone looking for solicitors who genuinely care about their clients and work tirelessly to achieve the very best outcome. Thank you all for everything you’ve done.

Legal experts tagged in
this review

from Higgs LLP

What an extraordinary and beautiful compliment to Andy and the entire team. Thank you so much for sharing your story, Lucas. Thank you for trusting us with your representation during such a critical time, and we wish you and your family all the very best.

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Karl

A team who stood by me through the toughest time of my life

After a serious motorcycle accident and major trauma, Andy Shaw and his team — Simrit Chahal, Sophie Rooney, and Zoe Beviss — guided me through an incredibly difficult period with genuine care and professionalism. They didn’t just handle my claim; they made sure I had the right care team, physiotherapy, and surgery to support my recovery. They were patient, compassionate, and always kept me informed. Thanks to their dedication, my case has now settled, and I can finally look forward to life again. I’m truly grateful for everything they’ve done and would recommend them without hesitation.

Legal experts tagged in
this review

from Higgs LLP

Thank you for this incredibly powerful review and recommendation, Karl. We are deeply grateful that Andy, Simrit, Sophie, and Zoe were able to support you through your major trauma recovery by securing not just your legal settlement, but the vital physiotherapy and medical care you needed. Hearing that you can now look forward to life again is the greatest reward our team could ask for. Thank you for trusting us during such a pivotal time, and we wish you a wonderful future ahead!

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Tommy Tarrant

Verified

Top quality service

Simon is a true professional, reliable and trustworthy. I’m very grateful for the excellent service he provided for me throughout the whole claim process.

Solicitors tagged in
this review

from Higgs LLP

Thank you for taking the time to share your positive experience with our firm, Tommy. Managing a legal claim requires a high level of professional diligence, reliability, and trust, and we are exceptionally pleased that Simon demonstrated these core values so effectively for you. Thank you for choosing us, and we wish you all the very best!

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Other Reviews

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Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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TheObserver

TheObserver

When my elderly Grandmother was receiving palliative care at home two absent family members appeared to help to look after her. My Mother who lived with her and was her sole carer was suddenly set upon and we were locked out of her property. The Police and Social Services did nothing to help us. We then received a sympathy card through the post.. She had passed away. We then discovered that she has been financially abused by people that she thought she could trust. Her property was left to my Mother. We had to break in to discover that they had looted the place, everything had gone. After several failed attempts at contacting her Doctor (my own GP) to ask what had happened I was informed that this firm would help get that information for me. I felt positive after an introductory meeting here. I have no other family to turn to, no support, no help. This firm was our only hope. I have since being bombarded with bills, threats of bailiffs, court action and debt collecting companies. I have been forced into setting up an account that I shouldn’t have simply due to lack of communication being unable to ask or get advice from anyone. My Mother is vulnerable and suffering from a complete mental breakdown. I have received no communication with anyone since December 2024. I tried to reach out to one of our solicitors recently but was told my query would be passed onto the other solicitor who is handling our case. My Mother has paid this man, we received the bills from him. After asking I received no response again. We then received an e-mail stating that his hourly rates would be increasing. Nobody has responded after being told my query would be passed on as this was in November. I can honestly say I have been pushed to the brink and have been at my wits end with all of this. Not only is my experience absolutely horrendous but the authorities and the people who I thought were here to help me are letting me down also. This is almost as dispiriting as the events that have occurred. I am devastated at the complete lack of support and feel that everyone was extremely helpful and supportive until we signed up. Now we are in the dark and have been for a long time. I’m devastated and completely broken. I don’t think people realise just what their service means to people and the impact (whether it’s good or bad) this can have on their lives. I’m even sorry that I’ve had to write this review to be honest. Ps I gave two stars as the lady that did my Mothers Power of Attorney was lovely and so helpful. Everything that a solicitor should be in my opinion.

from Higgs LLP

Thank you for sharing your experience. We are very sorry to hear about the distressing situation you and your mother have faced. We take your concerns about communication, billing, and support seriously and will review your feedback to improve how we assist vulnerable clients. We’re glad the assistance with the Power of Attorney was helpful, and we will use your experience to ensure all aspects of our service meet the standard our clients deserve. Kind regards, Higgs LLP

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Ralph

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

Thank you for your review, Ralph. We're pleased we were able to help.

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