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Higgs LLP

4.8 | 109 Reviews 109 Reviews | Trusts for Vulnerable Beneficiaries
687 Total Company Reviews info icon Trusts for Vulnerable Beneficiaries | info icon 687 Total Company Reviews Trusts for Vulnerable Beneficiaries | info icon 687 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

0345 111 5050

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP |

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4.8
Excellent
109 Reviews
91%
Value for
Money
8% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

4.8
Excellent
687 Reviews
92%
Value for
Money
9% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

Housing & Property 3 / 11
Family Law 3 / 5
Company & Commercial 2 / 6
Commercial Property 3 / 6
Wills, Trusts & Probate 3 / 7
Personal Injury 1 / 5
Employment 3 / 11
Dispute Resolution 3 / 4
Litigation 2 / 3
Child Law 3 / 6
Company Law 1 / 5
Professional Negligence 3 / 6
Clinical Negligence 1 / 6
Mergers and Acquisitions Law 1 / 2
Construction 3 / 3
Contract Law 3 / 5
Consumer 2 / 6
Elder Law 3 / 3
Land Law 3 / 4
Money & Tax 3 / 5
Agriculture 3 / 4
Banking 3 / 4
Commercial Law 2 / 2
Court of Protection and Deputyship 3 / 3
Charities 2 / 5
Notary 3 / 4
Digital Law 1 / 1
IT & Intellectual Property 2 / 6
Occupational Health Law 2 / 4
Planning Law 3 / 3
Welfare & Benefits 2 / 3
Domestic Violence Law 1 / 3
Intellectual Property Law 2 / 2
Privacy Law 1 / 1
Cybersecurity and Data Protection Law 1 / 2
Enforcement Law 1 / 2
Discrimination Law 1 / 2
Education 2 / 3
Equality Law 3 / 7
Equity Law 1 / 2
Regulations 3 / 6
Local 3 / 7

Meet the team of Higgs LLP

Peter Gosling

Peter Gosling

Partner

5.0 2
Reanne Upton

Reanne Upton

Associate

5.0 7
Georgia Stott

Georgia Stott

Senior Associate

4.8 5
Kate Newton

Kate Newton

Legal Director

5.0 2
Lucy Obrey

Lucy Obrey

Partner

5.0 6
Matt Norgrove

Matt Norgrove

Senior Associate

5.0 4
Nick Moxon

Nick Moxon

Partner

5.0 1
Ruth Round

Ruth Round

Estates Manager

5.0 14
Samantha McHugo

Samantha McHugo

Conveyancing Executive

4.9 28
Victoria Boucher

Victoria Boucher

Associate

5.0 5
Claire Whittall

Claire Whittall

Senior Associate

5.0 1
Sarah Potter

Sarah Potter

Principal Associate

5.0 1

Meet the team of Higgs LLP

Jamie Partington

Jamie Partington

Partner

5.0 38
Samantha McHugo

Samantha McHugo

Conveyancing Executive

4.9 28
Gurvinder Kehel

Gurvinder Kehel

Senior Associate

5.0 27
Simon Stanfield

Simon Stanfield

Partner

5.0 20
Ellie Norton

Ellie Norton

Senior Associate

5.0 17
Richard Griffiths

Richard Griffiths

Partner

4.9 17
Steven Santy

Steven Santy

Partner

5.0 16
Suky Mann

Suky Mann

Principal Associate

5.0 16
Vikki Seal

Vikki Seal

Conveyancing Executive

5.0 16
Maria Nicol

Maria Nicol

Principal Associate

5.0 16
Claire Burnell

Claire Burnell

Legal Director - Solicitor

5.0 16
Philip Barnsley

Philip Barnsley

Partner

4.9 16
Matthew Allen

Matthew Allen

Senior Associate

5.0 14
Katherine Cooke

Katherine Cooke

Senior Associate

5.0 14
Andy Shaw

Andy Shaw

Partner

5.0 14
Ruth Round

Ruth Round

Estates Manager

5.0 14
Damian Beard

Damian Beard

Principal Associate

5.0 11
Joel Nixon

Joel Nixon

Partner

5.0 10
Geoff Kettle

Geoff Kettle

Partner

5.0 9
Richard Ferguson

Richard Ferguson

Legal Director

5.0 9
Richard Freeman

Richard Freeman

Associate

5.0 8
Katie Willlems

Katie Willlems

Prinicpal Associate

5.0 8
Joseph Martin

Joseph Martin

Solicitor

4.8 8
Johnathan Hunter

Johnathan Hunter

Senior Associate

5.0 8
Elizabeth Wickson

Elizabeth Wickson

Senior Associate

5.0 8
Jayne Holliday

Jayne Holliday

Legal Director

5.0 8
Emily Blakemore

Emily Blakemore

Associate

5.0 7
Daniel Southall

Daniel Southall

Solicitor

5.0 7
Emily Parkes

Emily Parkes

Principal Associate

5.0 7
John Heaton

John Heaton

Partner

4.9 7
Nyree Applegarth

Nyree Applegarth

Partner

5.0 7
Reanne Upton

Reanne Upton

Associate

5.0 7
Simrit Chahal

Simrit Chahal

Associate

5.0 6
Tim Jones

Tim Jones

Partner

5.0 6
Sally Green

Sally Green

Associate

5.0 6
Lucy Obrey

Lucy Obrey

Partner

5.0 6
Jo Walker

Jo Walker

Principal Associate

5.0 6
Craig Ridge

Craig Ridge

Partner

4.5 6
Georgia Stott

Georgia Stott

Senior Associate

4.8 5
Clare Langford

Clare Langford

Partner

5.0 5
Kirsty McEwen

Kirsty McEwen

Partner

5.0 5
Debra Cottam

Debra Cottam

Principal Associate

5.0 5
Matt Dudley

Matt Dudley

Partner

5.0 5
Victoria Boucher

Victoria Boucher

Associate

5.0 5
Lauren Hartigan-Pritchard

Lauren Hartigan-Pritchard

Partner

5.0 5
Daniel Greatrix

Daniel Greatrix

Principal Associate

5.0 4
Rachael Watkins

Rachael Watkins

Senior Associate

4.8 4
Sara Shepherd

Sara Shepherd

Partner

5.0 4
Aaron Bahra

Aaron Bahra

Paralegal

5.0 4
Carole Maddock

Carole Maddock

Legal Director

5.0 4
David Erwin

David Erwin

Senior Associate

5.0 4
Eleanor Martin

Eleanor Martin

Associate

5.0 4
Lauren Moult

Lauren Moult

Associate

5.0 4
Matt Norgrove

Matt Norgrove

Senior Associate

5.0 4
Sam Dell

Sam Dell

Associate

5.0 3
sarah Arnold

sarah Arnold

Associate legal executive

5.0 3
Laura Hopkins

Laura Hopkins

Legal executive

5.0 3
Susheel Gupta

Susheel Gupta

Partner

5.0 3
Jordan Higgs

Jordan Higgs

Chartered Legal Executive

5.0 3
Zahra Zafar

Zahra Zafar

Associate

5.0 3
Karen Gray

Karen Gray

Associate

5.0 3
Natasha Bhardwaj

Natasha Bhardwaj

4.7 3
Zoe Beviss

Zoe Beviss

Major Trauma Case Handler

5.0 3
Alison Rowlands

Alison Rowlands

Legal Assistant

5.0 3
Peter Gosling

Peter Gosling

Partner

5.0 2
Jodie Johnson

Jodie Johnson

Associate

4.5 2
Charlotte Measures

Charlotte Measures

Legal Director

5.0 2
Claire Stretton

Claire Stretton

Principal Associate

5.0 2
Kate Newton

Kate Newton

Legal Director

5.0 2
Nick Taylor

Nick Taylor

CEO

5.0 2
Rhian Elizabeth Gray

Rhian Elizabeth Gray

Partner

5.0 2
Eleanor Williams

Eleanor Williams

Associate

5.0 1
Elliot Wilkes

Elliot Wilkes

5.0 1
Catrin Davies

Catrin Davies

Associate

5.0 1
Chloe Shilton

Chloe Shilton

Solicitor

5.0 1
Toni Quinney

Toni Quinney

Associate

5.0 1
Angela Ali

Angela Ali

Solicitor

5.0 1
Claire Whittall

Claire Whittall

Senior Associate

5.0 1
Karen Silk

Karen Silk

Legal Director

5.0 1
Sarah Potter

Sarah Potter

Principal Associate

5.0 1
Jesse Layton

Jesse Layton

Solicitor

5.0 1
Nafeesa Banga

Nafeesa Banga

5.0 1
Nick Moxon

Nick Moxon

Partner

5.0 1
Edward Baker

Edward Baker

Associate

5.0 1
Peter Humpherson

Peter Humpherson

Partner

0.0 0
James Modley

James Modley

01384 327300

0.0 0
Tora Pickup

Tora Pickup

Principal Associate

0.0 0
Kate Woodhouse

Kate Woodhouse

Restructuring & Insolvency Solicitor

0.0 0
Anisha Shokker

Anisha Shokker

Associate

0.0 0
Natalie Nasir

Natalie Nasir

Associate

0.0 0
Sophie Perry

Sophie Perry

Paralegal

0.0 0
Adeela Ali

Adeela Ali

Associate (Solicitor)

0.0 0
Lewis Onions

Lewis Onions

Legal Director

0.0 0
Zahra Farooq

Zahra Farooq

Senior Associate

0.0 0
Khaleel Salman

Khaleel Salman

Senior Associate

0.0 0
Karl Philip De-Loyde

Karl Philip De-Loyde

Legal Director

0.0 0
Katie Williams

Katie Williams

Principal Associate

0.0 0
Julia Lowe

Julia Lowe

Partner

0.0 0
Megan Davies

Megan Davies

Associate - Family

0.0 0
Jen Hicks-Jones

Jen Hicks-Jones

Partner

0.0 0
Richard Westley

Richard Westley

Legal Director

0.0 0
Georgia McCutcheon

Georgia McCutcheon

Associate - Contentious Probate

0.0 0
George Hinchmore

George Hinchmore

Associate

0.0 0
Elizabeth Hickman

Elizabeth Hickman

Legal Director

0.0 0
Jessica Bull

Jessica Bull

Associate

0.0 0
Holly McGowan

Holly McGowan

Principal Associate

0.0 0
Sarah Goodswen

Sarah Goodswen

Associate

0.0 0
Sarina Nar

Sarina Nar

Paralegal

0.0 0
Elizabeth Wood

Elizabeth Wood

Associate

0.0 0

Contact details

0345 111 5050
law@higgsllp.co.uk
https://www.higgsllp.co.uk

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

4.8 /5 109 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm is expert in wills, estate administration, personal injury, medical negligence, conveyancing, corporate transactions (MBOs, acquisitions, sales) and dispute resolution, delivering strong technical advice, clear documentation and commercially focused solutions. Clients praise fast, efficient case handling, excellent outcomes and responsiveness. Valued soft skills include empathy, reassurance, clear communication, patience, professionalism, accessibility and a personal, supportive approach—staff are described as calm under pressure, honest, pragmatic and going the extra mile to guide clients through stressful or complex matters.

    excellent support
    clear communication
    professional service
    timely responses
    empathetic staff
    practical advice
    responsive team
    commercially focused
    attention to detail
    went above

    ReviewSolicitors Review List

    Profile image of Ann

    Ann

    Verified
    Wills, Trusts & Probate

    Arrange a Will

    Jesse was excellent. Getting my will sorted has been on my mind for a few years since my husband passed away and i was very nervous however Jesse understood my situation and provided reassurance and great advice throughout. It was actually quite a simple process and i thanks Jesse for his great support.

    Solicitors tagged in
    this review

    legal expert Jesse Layton Jesse Layton

    from Higgs LLP

    Thank you for the wonderful review, Ann! Getting your affairs in order after losing a loved one is deeply emotional and can be very daunting, so we are incredibly touched to hear that Jesse provided the reassurance, patience, and great advice you needed. We are so glad he could make the process simple and stress-free for you. Thank you for choosing us, and we are glad we could help give you that peace of mind.

    0
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    Profile image of Grainger

    Grainger

    Verified
    Wills, Trusts & Probate

    RUTH ROUND

    We have been dealing with Ruth for the last 12 months and she has kept us informed of every aspect of my late cousins will and estate whether it was by post or personal phone calls.He has been so professional in explaining everything in detail thus taking a lot of pressure off ourselves. We will miss her immensely but would not hesitate to use her again and recommend any one to use her services.

    Legal experts tagged in
    this review

    legal expert Ruth Round Ruth Round

    from Higgs LLP

    We are pleased that Ruth provided such professional and detailed support regarding your late cousin's estate. It is wonderful to hear that her consistent communication took the pressure off during this time—thank you for your high recommendation!

    0
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    Profile image of Nicole perry

    Nicole perry

    Verified

    Help with funeral expenses

    Very helpful, professional and always polite. They kept me informed every step of the way

    Solicitors tagged in
    this review

    legal expert Angela Ali Angela Ali

    from Higgs LLP

    Dear Nicole, Thank you for your feedback. We are pleased to hear that you found our team helpful, professional, and polite.

    0
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    Profile image of Anonymous

    Anonymous

    Verified

    Very professional service

    Did the extensive work associated with a relatives estate. The work spreads over an extended time due to external complications. Was always kept informed of progress and next steps

    Solicitors tagged in
    this review

    legal expert Richard Ferguson Richard Ferguson

    from Higgs LLP

    Thank you for your thoughtful review and for entrusting us with the administration of your relative’s estate. We appreciate your recognition of our professionalism and are glad we could guide you through the extended process caused by external complications.

    0
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    Profile image of R S McMaster

    R S McMaster

    Replacement of Wills & Powers of Attorney

    We received excellent professional service from Catrin Davies in respect of the above.

    Legal experts tagged in
    this review

    legal expert Catrin Davies Catrin Davies

    from Higgs LLP

    Thank you for your kind review. We're pleased to hear you were satisfied with the service you received from Catrin.

    0
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    Other Reviews

    Profile image of Bob Fisher

    Bob Fisher

    Bob

    Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

    Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

    0
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    Profile image of Rebecca

    Rebecca

    Rebecca

    Will start by saying that I received excellent service from the business conveyancing department. The wills and probate team however is a completely different story. I am writing this review to urge anyone considering using this company for their wills to reconsider. My father instructed them as trustees in the event he passed away, in good faith, and he would turn in his grave if he knew what I have been put through by this company. There is too much to even write in here but he passed nearly 4 years ago, and matters are still not resolved. They ignore you, promise responses/call backs and fail to deliver. They've made numerous mistakes and forgotten to give information meaning I've been pressured to make decisions with no time to consider due to deadlines. This is from the director of this department, who I am dealing with as the original solicitor was awful too. I know this may sound like I'm just some nightmare customer but I assure you this isn't the case. Other professionals (accountant etc) have been astounded by the incompetency and downright shoddy service by what is supposed to be a well respected company. I honestly would hate anyone's family to go through this, especially at such an already difficult time. Please at least consider other options because no one wants to think of their loved ones being put through so much stress and anxiety. I leave 2 stars only because the commercial conveyancing department were excellent. The wills and probate team deserve 0 stars based on the "service " I've receieved

    A representative from Higgs LLP responded to this review

    Thank you for your feedback, Rebecca. We are committed to providing high-quality legal advice and client service. We would appreciate it if you could contact our client service team at reviews@higgsllp.co.uk so that we can discuss your feedback to help us improve our service in the future. Kind regards, Higgs LLP

    0
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    Profile image of Eric

    Eric

    Wills, Trusts & Probate

    Eric

    Excellent service in regard to our wills and LPA review. Lucy and Scott dealt with all we raised in a manner we could understand and raised a number of things we had never thought about.

    Solicitors tagged in
    this review

    legal expert Lucy Obrey Lucy Obrey

    A representative from Higgs LLP responded to this review

    Thank you very much for your review Eric. We appreciate your positive feedback, we will ensure your comments are passed on. Best wishes, the team at Higgs LLP.

    0
    Collected on: Google collection source logo
    Profile image of Linda

    Linda

    Wills, Trusts & Probate

    Linda

    Large offices and car park. Friendly helpful reception staff. Went to sort out wills and power of attorneys. Everything explained beautifully in concise manner. Thank you

    A representative from Higgs LLP responded to this review

    Thank you for your feedback, Linda.

    0
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    Profile image of Scurfeild

    Scurfeild

    Scurfeild

    Appointed by the high court to oversee my farthers estate in 2016. Its now 2022 and after 6 years still no resaloution, only heard from them a handfull of times in 6 years after constantly trying to get in touch with them some times no comunication from them for over a year at a time , There inital fee for the handling of my farthers estate was over £83,000 pounds back in 2016 , I dont really need to say anymore do i , From today ive had to file an offical complaint and report them to the s r.a In my own personal opinion they are the worst solicitors ever , Trust them at your own risk

    1
    Collected on: Google collection source logo

    Reviews

    4.8 /5 687 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm is expert in wills, estate administration, personal injury, medical negligence, conveyancing, corporate transactions (MBOs, acquisitions, sales) and dispute resolution, delivering strong technical advice, clear documentation and commercially focused solutions. Clients praise fast, efficient case handling, excellent outcomes and responsiveness. Valued soft skills include empathy, reassurance, clear communication, patience, professionalism, accessibility and a personal, supportive approach—staff are described as calm under pressure, honest, pragmatic and going the extra mile to guide clients through stressful or complex matters.

      excellent support
      clear communication
      professional service
      timely responses
      empathetic staff
      practical advice
      responsive team
      commercially focused
      attention to detail
      went above

      ReviewSolicitors Review List

      Profile image of Simon Rouse

      Simon Rouse

      Verified
      Company & Commercial

      M&A support

      We have now used Higgs for a number of our transactions and they have been impressive in terms of the quality of the advice, timeliness of delivery, proactive approach to issues and value for money. Jamie Partington in particular has been an excellent support and I trust his advice.

      Solicitors tagged in
      this review

      legal expert Jamie Partington Jamie Partington
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Ann

      Ann

      Verified
      Wills, Trusts & Probate

      Arrange a Will

      Jesse was excellent. Getting my will sorted has been on my mind for a few years since my husband passed away and i was very nervous however Jesse understood my situation and provided reassurance and great advice throughout. It was actually quite a simple process and i thanks Jesse for his great support.

      Solicitors tagged in
      this review

      legal expert Jesse Layton Jesse Layton

      from Higgs LLP

      Thank you for the wonderful review, Ann! Getting your affairs in order after losing a loved one is deeply emotional and can be very daunting, so we are incredibly touched to hear that Jesse provided the reassurance, patience, and great advice you needed. We are so glad he could make the process simple and stress-free for you. Thank you for choosing us, and we are glad we could help give you that peace of mind.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Giles

      Giles

      Verified

      Strong team, good advice and support

      Jamie and Richard were very supportive and detailed in the sale of our company. They went above and beyond helping advise us around the legal elements and where we needed to work with other professionals in our network. We had some unexpected elements in the deal, which were dealt with professionally.

      Solicitors tagged in
      this review

      legal expert Jamie Partington Jamie Partington
      legal expert Richard Freeman Richard Freeman

      from Higgs LLP

      We are absolutely delighted to hear that Jamie and Richard were so supportive and detailed throughout the entire process. It is wonderful to know that they went above and beyond by not only advising you on the legal complexities but also seamlessly collaborating with the other professionals in your network. Thank you for trusting our team with your business sale, and we wish you the very best in your next chapter!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of David

      David

      Verified
      Personal Injury

      Compensation following an accident at work.

      Throughout the experience, I found that Claire was friendly and professional at all times. She kept us up to date and well informed. She was on hand to answer any questions we had; with replies that were always honest and professional. She guided us well throughout the whole process, providing excellent support and advice. Alongside this, she also seeked professional help to aid my recovery, whilst also considering what my future may look like. I felt my best interests were always at the forefront of everything Claire did for my case.

      Solicitors tagged in
      this review

      legal expert Claire Burnell Claire Burnell

      from Higgs LLP

      Thank you for the fantastic review, David! We are so pleased to hear that Claire provided such friendly, honest, and professional guidance throughout your case. It is wonderful to know she kept you well informed and always put your best interests first especially by securing professional help for your recovery and looking out for your future. Thank you for sharing your experience and your kind words!

      0
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      Profile image of Margaret

      Margaret

      Verified

      Efficient and professional.

      Excellent service with great communication and efficient results.

      Legal experts tagged in
      this review

      legal expert Nafeesa Banga Nafeesa Banga

      from Higgs LLP

      Thank you so much for the excellent review, Margaret! We are delighted to hear that you experienced great communication and efficient results. Providing a seamless and professional service is always our top priority, and we truly appreciate you taking the time to share your feedback!

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      Other Reviews

      Profile image of Rebecca Norton

      Rebecca Norton

      Rebecca

      Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

      Solicitors tagged in
      this review

      legal expert Charlotte Measures Charlotte Measures
      legal expert Philip Barnsley Philip Barnsley
      legal expert Ellie Norton Ellie Norton

      from Higgs LLP

      Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

      0
      Collected on: Google collection source logo
      Profile image of David Griffiths

      David Griffiths

      David

      Very honest and straightforward advice and support. Super efficient

      from Higgs LLP

      Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

      0
      Collected on: Google collection source logo
      Profile image of Bob Fisher

      Bob Fisher

      Bob

      Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

      Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

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      Tim Partridge

      Tim

      I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

      from Higgs LLP

      Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

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      Jocky Fox

      Housing & Property

      Jocky

      Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

      from Higgs LLP

      Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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