Higgs LLP

4.9 | 32 Reviews 32 Reviews | Clinical Negligence

687 Total Company Reviews

Clinical Negligence |

687 Total Company Reviews Clinical Negligence |

687 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

0345 111 5050

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

Higgs LLP |

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Clinical Negligence reviews

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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.

4.9

Excellent

32 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 4.9/5

Initial Impressions 4.9/5

Approachability 5.0/5

Documentation Accuracy 4.8/5

Legal Knowledge 4.9/5

Value for money 4.8/5

Accreditations

Children Law

Solicitors who have our Children Law Accreditation are specialists in dealing with legal issues related to children, such as:

adoption
child protection
arrangements for children following family breakdown

Family Law Advanced

Our Family Law and Family Law Advanced Accreditations are the quality marks for family lawyers. Our accredited family lawyers are experts who can give you legal advice on issues such as:

marriage

separation

divorce

arrangements for children

adoption

They understand that family issues can be personal and sometimes difficult. They’re committed to dealing with each case thoughtfully and sensitively.

Personal Injury

Our Personal Injury Accreditation is the quality mark for legal experts that shows a law firm has special expertise in handling personal injury cases. These are legal cases where someone has been injured, whether physically or emotionally, and is seeking compensation.

Clinical Negligence

Our Clinical Negligence Accreditation is the quality mark for legal experts who can help when a healthcare professional (for example a doctor, surgeon, nurse, therapist, or dentist) has provided care that was below an acceptable standard.

The Law Society

Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.

Conveyancing Quality Scheme

Our Conveyancing Quality Scheme Accreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

Local 3 / 19

National 241 / 11,165

Meet the team of Higgs LLP

5.0

Gurvinder Kehel

Senior Associate

5.0

Sarah Potter

Principal Associate

5.0

Contact details

0345 111 5050

law@higgsllp.co.uk

https://www.higgsllp.co.uk

Opening hours

Monday	08:00–18:00
Tuesday	08:00–18:00
Wednesday	08:00–18:00
Thursday	08:00–18:00
Friday	08:00–18:00
Saturday	(Closed)
Sunday	(Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Clients say

The firm specialises in personal injury, clinical negligence, property/conveyancing, wills & trusts, corporate transactions and commercial work. Clients praise strong technical expertise, thoroughness and efficient case handling, with consistently clear, timely communication. Valued soft skills include empathy, compassion, approachability, professionalism, responsiveness, calmness under pressure and practical, client-focused support that builds trust and confidence.

Highly professional

Excellent communication

Responsive team

Compassionate care

Thorough attention

Efficient service

Trusted advisers

Practical guidance

Commercial focus

Approachable staff

Zoe

28 Jun 2026

Personal Injury

Brilliant team

Steve and his team have been incredible in dealing with my case from start to finish. From visiting me in hospital and making sure I have the right care team in place to seeing my case through to the end. Nothing was too much trouble (even calling in floods of tears in a complete mess) without their help I would not be where I am today and I could never thank them enough for the kindness and compassion they have shown me when my future looked incredibly dark

Legal experts tagged in
this review

Steven Santy

from Higgs LLP

30/06/2026

Thank you from the bottom of our hearts for taking the time to share such a touching and deeply personal review, Zoe. Hearing how far you have come since your time in the hospital means more to us than words can say. Knowing that we were able to help you get to where you are today is the greatest reward we could ever ask for. We wish you continued strength, healing, and the very best for your future.

David

20 Jun 2026

Personal Injury

Compensation following an accident at work.

Throughout the experience, I found that Claire was friendly and professional at all times. She kept us up to date and well informed. She was on hand to answer any questions we had; with replies that were always honest and professional. She guided us well throughout the whole process, providing excellent support and advice. Alongside this, she also seeked professional help to aid my recovery, whilst also considering what my future may look like. I felt my best interests were always at the forefront of everything Claire did for my case.

Solicitors tagged in
this review

Claire Burnell

from Higgs LLP

24/06/2026

Thank you for the fantastic review, David! We are so pleased to hear that Claire provided such friendly, honest, and professional guidance throughout your case. It is wonderful to know she kept you well informed and always put your best interests first especially by securing professional help for your recovery and looking out for your future. Thank you for sharing your experience and your kind words!

vicki

26 Apr 2026

Clinical Negligence

Medical Negligence is emotional, Higgs LLP made it easier to endure

I felt utterly overwhelmed by my case, but with Higgs LLP, namely Clare Langford and Mia Clews by my side it made it easier to bear. With their guidance, support and professionalism throughout including their empathetic understanding. They were always available to talk and explain all of the legal technicalities. Thanks to their tireless persistence I, or should I say they have achieved a favourable outcome. I will be forever grateful for their dedication.

Solicitors tagged in
this review

Clare Langford

from Higgs LLP

27/04/2026

Thank you so much for your heartfelt review. We understand that legal cases can feel utterly overwhelming, and it is incredibly rewarding to hear that Clare and Mia were able to help make that burden easier for you to bear. Our team strives to combine professional expertise with genuine empathy, and we are delighted that their guidance and persistence led to such a favourable outcome. Clare and Mia will be deeply touched to hear how much their dedication meant to you.

Stephen Forrest

26 Mar 2026

Personal Injury

Spinal Injury

I sustained a life changing Spinal injury following a work accident in May 2021. I am lucky to be alive let alone walking. I was referred to Andy once discharged from hospital and was home recovering. From the very start Andy made me feel at ease with his professionalism, caring, understanding attitude towards a very sensitive situation I was now in. Andy talked me through the process that would now follow after taking on my case. From sorting out a case manager for me to get my rehabilitation started, to helping me with benefit advice and any other legal advice that may arise whilst still being in contact with my now former employers. I cannot stress enough the 110% plus help and support i received throughout my journey. It was not an easy case at times for myself or Andy, but Andy never waivered one minute. We were in constant contact when needed and no decision was made without my consent at any point in the process. This was another reason I have been so happy with Andy and all associated with my case at Higgs, every bump in the road, every hurdle that was encountered we spoke through these and went over all of the information available to us with a a fine comb to make the correct decision at that moment in time. Myself and my family would not have ended up with the result I have, been able to start to move on with my life and get back to some sort of normality if it was not for Andy and all involved at Higgs. I owe them more than i will ever be able to express. If there was more than 5 stars then whatever the maximum rating would be is where I would be rating them. I for one moving forward in life if I ever need or I know of anybody who needs help in this field will make sure they are getting in touch with Andy and Higgs.

Legal experts tagged in
this review

Andy Shaw

Simrit Chahal

from Higgs LLP

27/03/2026

Thank you so much for sharing your journey, Stephen. We are incredibly moved to hear about your recovery and honored that Andy could provide the "110% plus" support you and your family needed during such a life-changing time. Navigating the complexities of rehabilitation, benefits, and legal hurdles is a long road, and we are so proud of Andy’s unwavering dedication to getting you the result you deserve. Knowing we helped you return to a sense of normality means the world to our team.

Chloe

22 Jan 2026

Clinical Negligence

Professional, efficient and sensitive service

The pursuit of a medical negligence case was handled absolutely to my satisfaction. At all times. I had excellent advice and combination.

Solicitors tagged in
this review

Elizabeth Wickson

from Higgs LLP

29/01/2026

Dear Chloe, Thank you for your review. We are pleased to hear that you were satisfied with the handling of your medical negligence claim and that our advice, communication and overall approach met your expectations throughout. We appreciate the recommendation.

Richard

15 Apr 2021

Clinical Negligence

Richard

Jenny Tetlow represented me in a clinical negligence claim on behalf of my late father. Jenny was an absolute pleasure to work with, always there to answer questions, very responsive and always provided regular updates without being asked. A really refreshing experience compared to some other lawyers. I have already recommended her and Higgs and Sons to family and friends and will continue to do so. Well done and thank you for everything you did Jenny.

Solicitors tagged in
this review

Jenny Tetlow

A representative from Higgs LLP responded to this review

06/04/2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Clients say

Highly professional

Excellent communication

Responsive team

Compassionate care

Thorough attention

Efficient service

Trusted advisers

Practical guidance

Commercial focus

Approachable staff

Sonal

16 Jul 2026

Housing & Property

Extremely Professional & Quick!

I have been using Gurvinder for all of my property purchases and sales for the past 12–13 years, and I genuinely wouldn't go anywhere else. His professionalism, attention to detail, and efficiency are second to none. Gurvinder is incredibly knowledgeable, thorough, and accurate in everything he does. He is always quick to respond, keeps me updated throughout the process, and ensures that every transaction runs as smoothly as possible. His ability to deal with matters promptly and efficiently gives me complete confidence, which is why I continue to return to him time and time again. Over the years, I have recommended Gurvinder to many family members and friends, and every one of them has been equally impressed with the exceptional service they have received. It's rare to find a solicitor who is not only highly skilled but also genuinely reliable and approachable. If you're looking for a solicitor who is professional, responsive, meticulous, and truly cares about providing an outstanding service, I cannot recommend Gurvinder highly enough. Thank you for your continued support over the years—I look forward to working with you for many more to come.

Solicitors tagged in
this review

Gurvinder Kehel

from Higgs LLP

17/07/2026

Thank you for such an amazing review, Sonal! Staying with us for 12–13 years is the ultimate compliment, and we are absolutely thrilled to hear that Gurvinder has looked after you so well across all your property sales and purchases. Cheers to the next decade and many more smooth property completions together!

Julie Southall

16 Jul 2026

Housing & Property

Purchase of Freehold

Excellent first class customer service. Virtually every day throughout the whole process I received some form of communication/update. Thank you!

Legal experts tagged in
this review

Gurvinder Kehel

Daniel Greatrix

Lauren Moult

from Higgs LLP

17/07/2026

Thank you so much for taking the time to share your experience, Julie, and congratulations on securing your freehold!

Lucas

15 Jul 2026

Personal Injury

Absolutely amazing

Following my life-changing accident, I couldn’t have asked for a better team to represent me. From the very beginning, I felt supported, listened to, and genuinely cared for during one of the toughest periods of my life. A very special thank you goes to Andy, who was there from the very start. He is not only an exceptional solicitor but also a genuinely kind, friendly, and compassionate person. He always made time for me, kept me informed, and I truly felt that he cared about me as a person, not just as a client. Throughout the entire process, I felt safe knowing Andy was fighting my corner. I honestly believe the outcome we achieved was only possible because of his dedication, expertise, and determination. I’d also like to thank Simrit Chahal, Sophie Rooney, Laura Hopkins, and Zoe Beviss. Every member of the team was professional, approachable, and incredibly supportive. Their communication was excellent, and they all played a part in making such a difficult journey that little bit easier. The support I received from everyone was outstanding, and I will always be grateful for everything they did for me and my family. I would have no hesitation whatsoever in recommending this firm to anyone looking for solicitors who genuinely care about their clients and work tirelessly to achieve the very best outcome. Thank you all for everything you’ve done.

Legal experts tagged in
this review

Andy Shaw

Zoe Beviss

Simrit Chahal

Laura Hopkins

from Higgs LLP

16/07/2026

What an extraordinary and beautiful compliment to Andy and the entire team. Thank you so much for sharing your story, Lucas. Thank you for trusting us with your representation during such a critical time, and we wish you and your family all the very best.

Karl

7 Jul 2026

A team who stood by me through the toughest time of my life

After a serious motorcycle accident and major trauma, Andy Shaw and his team — Simrit Chahal, Sophie Rooney, and Zoe Beviss — guided me through an incredibly difficult period with genuine care and professionalism. They didn’t just handle my claim; they made sure I had the right care team, physiotherapy, and surgery to support my recovery. They were patient, compassionate, and always kept me informed. Thanks to their dedication, my case has now settled, and I can finally look forward to life again. I’m truly grateful for everything they’ve done and would recommend them without hesitation.

Legal experts tagged in
this review

Andy Shaw

Zoe Beviss

Simrit Chahal

from Higgs LLP

09/07/2026

Thank you for this incredibly powerful review and recommendation, Karl. We are deeply grateful that Andy, Simrit, Sophie, and Zoe were able to support you through your major trauma recovery by securing not just your legal settlement, but the vital physiotherapy and medical care you needed. Hearing that you can now look forward to life again is the greatest reward our team could ask for. Thank you for trusting us during such a pivotal time, and we wish you a wonderful future ahead!

Tommy Tarrant

7 Jul 2026

Top quality service

Simon is a true professional, reliable and trustworthy. I’m very grateful for the excellent service he provided for me throughout the whole claim process.

Solicitors tagged in
this review

Simon Stanfield

from Higgs LLP

08/07/2026

Thank you for taking the time to share your positive experience with our firm, Tommy. Managing a legal claim requires a high level of professional diligence, reliability, and trust, and we are exceptionally pleased that Simon demonstrated these core values so effectively for you. Thank you for choosing us, and we wish you all the very best!

Rebecca Norton

1 Jun 2026

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

Charlotte Measures

Philip Barnsley

Ellie Norton

from Higgs LLP

03/06/2026

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

David Griffiths

1 Jun 2026

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

03/06/2026

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

Jocky Fox

1 Apr 2026

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

02/04/2026

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

TheObserver

24 Jan 2026

TheObserver

When my elderly Grandmother was receiving palliative care at home two absent family members appeared to help to look after her. My Mother who lived with her and was her sole carer was suddenly set upon and we were locked out of her property. The Police and Social Services did nothing to help us. We then received a sympathy card through the post.. She had passed away. We then discovered that she has been financially abused by people that she thought she could trust. Her property was left to my Mother. We had to break in to discover that they had looted the place, everything had gone. After several failed attempts at contacting her Doctor (my own GP) to ask what had happened I was informed that this firm would help get that information for me. I felt positive after an introductory meeting here. I have no other family to turn to, no support, no help. This firm was our only hope. I have since being bombarded with bills, threats of bailiffs, court action and debt collecting companies. I have been forced into setting up an account that I shouldn’t have simply due to lack of communication being unable to ask or get advice from anyone. My Mother is vulnerable and suffering from a complete mental breakdown. I have received no communication with anyone since December 2024. I tried to reach out to one of our solicitors recently but was told my query would be passed onto the other solicitor who is handling our case. My Mother has paid this man, we received the bills from him. After asking I received no response again. We then received an e-mail stating that his hourly rates would be increasing. Nobody has responded after being told my query would be passed on as this was in November. I can honestly say I have been pushed to the brink and have been at my wits end with all of this. Not only is my experience absolutely horrendous but the authorities and the people who I thought were here to help me are letting me down also. This is almost as dispiriting as the events that have occurred. I am devastated at the complete lack of support and feel that everyone was extremely helpful and supportive until we signed up. Now we are in the dark and have been for a long time. I’m devastated and completely broken. I don’t think people realise just what their service means to people and the impact (whether it’s good or bad) this can have on their lives. I’m even sorry that I’ve had to write this review to be honest. Ps I gave two stars as the lady that did my Mothers Power of Attorney was lovely and so helpful. Everything that a solicitor should be in my opinion.

from Higgs LLP

26/01/2026

Thank you for sharing your experience. We are very sorry to hear about the distressing situation you and your mother have faced. We take your concerns about communication, billing, and support seriously and will review your feedback to improve how we assist vulnerable clients. We’re glad the assistance with the Power of Attorney was helpful, and we will use your experience to ensure all aspects of our service meet the standard our clients deserve. Kind regards, Higgs LLP

Ralph

14 Oct 2025

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

04/11/2025

Thank you for your review, Ralph. We're pleased we were able to help.

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	Very good		8
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	Awful		0

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	Poor		5
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Higgs LLP

ReviewSolicitors Suitability Check

Higgs LLP Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Higgs LLP Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Meet the team of Higgs LLP

Team members

Karen Silk

Alison Rowlands

David Erwin

Charlotte Measures

Clare Langford

Eleanor Martin

Elizabeth Hickman

Elizabeth Wickson

Georgia Stott

Jamie Partington

Jodie Johnson

Jordan Higgs

Jo Walker

Karen Gray

Karl Philip De-Loyde

Katherine Cooke

Katie Willlems

Lucy Obrey

Nick Moxon

Peter Gosling

Philip Barnsley

Reanne Upton

Rhian Elizabeth Gray

Richard Westley

Ruth Round

Sally Green

Samantha McHugo

sarah Arnold

Sarina Nar

Simon Stanfield

Sophie Perry

Steven Santy

Susheel Gupta

Victoria Boucher

Vikki Seal

Debra Cottam

Matt Norgrove

Claire Burnell

Andy Shaw

Simrit Chahal

Zoe Beviss

Ellie Norton

Holly McGowan

Daniel Greatrix

Laura Hopkins

Claire Whittall

Lewis Onions

Richard Ferguson

Gurvinder Kehel

Sarah Potter

Karen Silk

Legal Director

Alison Rowlands

Legal Assistant

David Erwin

Senior Associate

Charlotte Measures

Legal Director

Clare Langford

Partner

Eleanor Martin

Associate

Elizabeth Hickman

Legal Director

Elizabeth Wickson

Senior Associate

Georgia Stott

Senior Associate