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Higgs LLP

5.0 | 111 Reviews 111 Reviews | Personal Injury
687 Total Company Reviews info icon Personal Injury | info icon 687 Total Company Reviews Personal Injury | info icon 687 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Accepting new clients

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

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Higgs LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Higgs LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Higgs LLP are accredited by

Children Law accreditation awarded to Higgs LLP
Family Law Advanced accreditation awarded to Higgs LLP
Personal Injury accreditation awarded to Higgs LLP

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Higgs LLP

Meet the team of Higgs LLP

Contact & Locations - Higgs LLP

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Reviews

5.0 /5 111 Reviews
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Rating

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Clients say

What clients say about Higgs LLP

The firm specialises in personal injury, clinical negligence, property/conveyancing, wills & trusts, corporate transactions and commercial work. Clients praise strong technical expertise, thoroughness and efficient case handling, with consistently clear, timely communication. Valued soft skills include empathy, compassion, approachability, professionalism, responsiveness, calmness under pressure and practical, client-focused support that builds trust and confidence.

Highly professional
Excellent communication
Responsive team
Compassionate care
Thorough attention
Efficient service
Trusted advisers
Practical guidance
Commercial focus
Approachable staff

ReviewSolicitors Review List

Profile image of Lucas

Lucas

Personal Injury

Absolutely amazing

Following my life-changing accident, I couldn’t have asked for a better team to represent me. From the very beginning, I felt supported, listened to, and genuinely cared for during one of the toughest periods of my life. A very special thank you goes to Andy, who was there from the very start. He is not only an exceptional solicitor but also a genuinely kind, friendly, and compassionate person. He always made time for me, kept me informed, and I truly felt that he cared about me as a person, not just as a client. Throughout the entire process, I felt safe knowing Andy was fighting my corner. I honestly believe the outcome we achieved was only possible because of his dedication, expertise, and determination. I’d also like to thank Simrit Chahal, Sophie Rooney, Laura Hopkins, and Zoe Beviss. Every member of the team was professional, approachable, and incredibly supportive. Their communication was excellent, and they all played a part in making such a difficult journey that little bit easier. The support I received from everyone was outstanding, and I will always be grateful for everything they did for me and my family. I would have no hesitation whatsoever in recommending this firm to anyone looking for solicitors who genuinely care about their clients and work tirelessly to achieve the very best outcome. Thank you all for everything you’ve done.

Legal experts tagged in
this review

from Higgs LLP

What an extraordinary and beautiful compliment to Andy and the entire team. Thank you so much for sharing your story, Lucas. Thank you for trusting us with your representation during such a critical time, and we wish you and your family all the very best.

1
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Karl

A team who stood by me through the toughest time of my life

After a serious motorcycle accident and major trauma, Andy Shaw and his team — Simrit Chahal, Sophie Rooney, and Zoe Beviss — guided me through an incredibly difficult period with genuine care and professionalism. They didn’t just handle my claim; they made sure I had the right care team, physiotherapy, and surgery to support my recovery. They were patient, compassionate, and always kept me informed. Thanks to their dedication, my case has now settled, and I can finally look forward to life again. I’m truly grateful for everything they’ve done and would recommend them without hesitation.

Legal experts tagged in
this review

from Higgs LLP

Thank you for this incredibly powerful review and recommendation, Karl. We are deeply grateful that Andy, Simrit, Sophie, and Zoe were able to support you through your major trauma recovery by securing not just your legal settlement, but the vital physiotherapy and medical care you needed. Hearing that you can now look forward to life again is the greatest reward our team could ask for. Thank you for trusting us during such a pivotal time, and we wish you a wonderful future ahead!

0
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M Chamber

Verified
Personal Injury

Excellent support and advice following major injuries

Following a car v pedestrian major accident in march 2025 . I was recommended Higgs LLP. Claire Burnell a solicitor for the company visited me in hospital and offered her professional services. She spent time explaining what she could do and how the claim would be dealt with. I have had regular contact with her over the last sixteen months and always found her to be clear concise helpful and kind .

Solicitors tagged in
this review

from Higgs LLP

Thank you so much for taking the time to share your journey. Recovering from a major accident is incredibly challenging, and we are so glad Claire could support you from the very beginning of your recovery. We pride ourselves on guiding our clients through every step of the process, and I will be sure to pass your kind words on to her.

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Zoe

Personal Injury

Brilliant team

Steve and his team have been incredible in dealing with my case from start to finish. From visiting me in hospital and making sure I have the right care team in place to seeing my case through to the end. Nothing was too much trouble (even calling in floods of tears in a complete mess) without their help I would not be where I am today and I could never thank them enough for the kindness and compassion they have shown me when my future looked incredibly dark

Legal experts tagged in
this review

from Higgs LLP

Thank you from the bottom of our hearts for taking the time to share such a touching and deeply personal review, Zoe. Hearing how far you have come since your time in the hospital means more to us than words can say. Knowing that we were able to help you get to where you are today is the greatest reward we could ever ask for. We wish you continued strength, healing, and the very best for your future.

0
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anonymous

Personal Injury

Feedback

From the initial meeting with Laura the whole process has been nothing short of fantastic. In a hugely stressful time for myself and family Laura guided us and supported us through the legal case for compensation. Regular updates and advice were given, knowing that Laura was always a phone call or email away to help, nothing to small or too big to help us out. I will forever be grateful to Laura and Higgs for everything they have done, and would recommend to anyone in the future!

Legal experts tagged in
this review

from Higgs LLP

Thank you for the fantastic and deeply moving feedback! We are incredibly grateful for your kind words and your high recommendation of Laura and the team here at Higgs LLP. It was an honor to support you and your family, and we wish you all the absolute best moving forward!

0
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Other Reviews

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Jahangir

Jahangir

Spoke to Jenny Petlow in regards to my sons medical condition he is currently in and if there firm could help. They could not take rhe case on due to my sons current circumstances, however Jenny has advised me the best possible way to help my son in order to get his medical condition resolved. Even thou my case could not be taken on she had taken the time out and was very understanding. I will definitely be using this firm for future in cases that they may be able to help me with even thou they couldn't take on my case on but the service I had for Jenny was brilliant, it tells me if I did have a case she would do her ultimate best! Thank you Jenny, and just to let you know my son has had his surgery now. Many thanks Jahangir

A representative from Higgs LLP responded to this review

Thank you for your wonderful feedback, Jahangir. We will make sure your comments are passed to Jenny.

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Ann

Ann

Laura Hopkins from Higgs LLP handled my personal injury claim following a fall in a public place which resulted in a painful and damaging rotator cuff injury to my shoulder. Laura settled the claim with a compensation payout in a thoroughly professional and efficient manner. Cannot praise Laura/Higgs highly enough.

Legal experts tagged in
this review

A representative from Higgs LLP responded to this review

Thank you for your wonderful review, Ann. We're pleased we were able to help you. We'll pass your comments to Laura.

0
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Addison

Addison

I was recommended to use Higgs LLP when I had been seriously injured in a cycling accident with a car. The service I received has been excellent and the outcome was what I wanted although taken some time. Thank you Sally Green

A representative from Higgs LLP responded to this review

Thank you. We're delighted we have been able to help. We'll make sure Sally sees your comments.

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Maryam

Maryam

Highly recommend! I had Sally Green representing me for my personal injury claim which became quite complicated. She was absolutely amazing, easy to talk to, approachable and knowledgeable. Very pleased with the outcome which may not have been possible without her!

A representative from Higgs LLP responded to this review

Thanks you for your feedback, Maryam. We'll pass your comments on to Sally.

0
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Colin

Colin

My experience with my allocated Solicitor was Ms. Sally Green who represented me regarding a vehicle accident and personal injury claim, the claim began in 2019 and Sally pursued my claim with the other parties' insurer for this long-extended period reaching a satisfactory conclusion in my favour. Sally's, hard work, diligence, ethics, and outstanding, professional advice at each stage of the journey have been excellent, well-done Sally, a big thank you. With kind regards Colin R Lees. FSCTE.

A representative from Higgs LLP responded to this review

Thanks, Colin. We appreciate you taking the time to leave a review for our team. They will be happy to receive your feedback.

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Reviews

4.9 /5 687 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Higgs LLP

The firm specialises in personal injury, clinical negligence, property/conveyancing, wills & trusts, corporate transactions and commercial work. Clients praise strong technical expertise, thoroughness and efficient case handling, with consistently clear, timely communication. Valued soft skills include empathy, compassion, approachability, professionalism, responsiveness, calmness under pressure and practical, client-focused support that builds trust and confidence.

Highly professional
Excellent communication
Responsive team
Compassionate care
Thorough attention
Efficient service
Trusted advisers
Practical guidance
Commercial focus
Approachable staff

ReviewSolicitors Review List

Profile image of Sonal

Sonal

Verified
Housing & Property

Extremely Professional & Quick!

I have been using Gurvinder for all of my property purchases and sales for the past 12–13 years, and I genuinely wouldn't go anywhere else. His professionalism, attention to detail, and efficiency are second to none. Gurvinder is incredibly knowledgeable, thorough, and accurate in everything he does. He is always quick to respond, keeps me updated throughout the process, and ensures that every transaction runs as smoothly as possible. His ability to deal with matters promptly and efficiently gives me complete confidence, which is why I continue to return to him time and time again. Over the years, I have recommended Gurvinder to many family members and friends, and every one of them has been equally impressed with the exceptional service they have received. It's rare to find a solicitor who is not only highly skilled but also genuinely reliable and approachable. If you're looking for a solicitor who is professional, responsive, meticulous, and truly cares about providing an outstanding service, I cannot recommend Gurvinder highly enough. Thank you for your continued support over the years—I look forward to working with you for many more to come.

Solicitors tagged in
this review

from Higgs LLP

Thank you for such an amazing review, Sonal! Staying with us for 12–13 years is the ultimate compliment, and we are absolutely thrilled to hear that Gurvinder has looked after you so well across all your property sales and purchases. Cheers to the next decade and many more smooth property completions together!

0
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Julie Southall

Verified
Housing & Property

Purchase of Freehold

Excellent first class customer service. Virtually every day throughout the whole process I received some form of communication/update. Thank you!

Legal experts tagged in
this review

from Higgs LLP

Thank you so much for taking the time to share your experience, Julie, and congratulations on securing your freehold!

0
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Lucas

Personal Injury

Absolutely amazing

Following my life-changing accident, I couldn’t have asked for a better team to represent me. From the very beginning, I felt supported, listened to, and genuinely cared for during one of the toughest periods of my life. A very special thank you goes to Andy, who was there from the very start. He is not only an exceptional solicitor but also a genuinely kind, friendly, and compassionate person. He always made time for me, kept me informed, and I truly felt that he cared about me as a person, not just as a client. Throughout the entire process, I felt safe knowing Andy was fighting my corner. I honestly believe the outcome we achieved was only possible because of his dedication, expertise, and determination. I’d also like to thank Simrit Chahal, Sophie Rooney, Laura Hopkins, and Zoe Beviss. Every member of the team was professional, approachable, and incredibly supportive. Their communication was excellent, and they all played a part in making such a difficult journey that little bit easier. The support I received from everyone was outstanding, and I will always be grateful for everything they did for me and my family. I would have no hesitation whatsoever in recommending this firm to anyone looking for solicitors who genuinely care about their clients and work tirelessly to achieve the very best outcome. Thank you all for everything you’ve done.

Legal experts tagged in
this review

from Higgs LLP

What an extraordinary and beautiful compliment to Andy and the entire team. Thank you so much for sharing your story, Lucas. Thank you for trusting us with your representation during such a critical time, and we wish you and your family all the very best.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Karl

Karl

A team who stood by me through the toughest time of my life

After a serious motorcycle accident and major trauma, Andy Shaw and his team — Simrit Chahal, Sophie Rooney, and Zoe Beviss — guided me through an incredibly difficult period with genuine care and professionalism. They didn’t just handle my claim; they made sure I had the right care team, physiotherapy, and surgery to support my recovery. They were patient, compassionate, and always kept me informed. Thanks to their dedication, my case has now settled, and I can finally look forward to life again. I’m truly grateful for everything they’ve done and would recommend them without hesitation.

Legal experts tagged in
this review

from Higgs LLP

Thank you for this incredibly powerful review and recommendation, Karl. We are deeply grateful that Andy, Simrit, Sophie, and Zoe were able to support you through your major trauma recovery by securing not just your legal settlement, but the vital physiotherapy and medical care you needed. Hearing that you can now look forward to life again is the greatest reward our team could ask for. Thank you for trusting us during such a pivotal time, and we wish you a wonderful future ahead!

0
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Tommy Tarrant

Verified

Top quality service

Simon is a true professional, reliable and trustworthy. I’m very grateful for the excellent service he provided for me throughout the whole claim process.

Solicitors tagged in
this review

from Higgs LLP

Thank you for taking the time to share your positive experience with our firm, Tommy. Managing a legal claim requires a high level of professional diligence, reliability, and trust, and we are exceptionally pleased that Simon demonstrated these core values so effectively for you. Thank you for choosing us, and we wish you all the very best!

0
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Other Reviews

Profile image of Rebecca Norton

Rebecca Norton

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

Solicitors tagged in
this review

from Higgs LLP

Thank you, Rebecca, for your kind feedback. We are pleased to hear that Phil, Ellie, and Charlotte went above and beyond to support you.

0
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David Griffiths

David

Very honest and straightforward advice and support. Super efficient

from Higgs LLP

Thank you, David, for your feedback. We are pleased to hear you received honest, straightforward advice and efficient support throughout your matter. Your comments are greatly appreciated.

0
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Jocky Fox

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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TheObserver

TheObserver

When my elderly Grandmother was receiving palliative care at home two absent family members appeared to help to look after her. My Mother who lived with her and was her sole carer was suddenly set upon and we were locked out of her property. The Police and Social Services did nothing to help us. We then received a sympathy card through the post.. She had passed away. We then discovered that she has been financially abused by people that she thought she could trust. Her property was left to my Mother. We had to break in to discover that they had looted the place, everything had gone. After several failed attempts at contacting her Doctor (my own GP) to ask what had happened I was informed that this firm would help get that information for me. I felt positive after an introductory meeting here. I have no other family to turn to, no support, no help. This firm was our only hope. I have since being bombarded with bills, threats of bailiffs, court action and debt collecting companies. I have been forced into setting up an account that I shouldn’t have simply due to lack of communication being unable to ask or get advice from anyone. My Mother is vulnerable and suffering from a complete mental breakdown. I have received no communication with anyone since December 2024. I tried to reach out to one of our solicitors recently but was told my query would be passed onto the other solicitor who is handling our case. My Mother has paid this man, we received the bills from him. After asking I received no response again. We then received an e-mail stating that his hourly rates would be increasing. Nobody has responded after being told my query would be passed on as this was in November. I can honestly say I have been pushed to the brink and have been at my wits end with all of this. Not only is my experience absolutely horrendous but the authorities and the people who I thought were here to help me are letting me down also. This is almost as dispiriting as the events that have occurred. I am devastated at the complete lack of support and feel that everyone was extremely helpful and supportive until we signed up. Now we are in the dark and have been for a long time. I’m devastated and completely broken. I don’t think people realise just what their service means to people and the impact (whether it’s good or bad) this can have on their lives. I’m even sorry that I’ve had to write this review to be honest. Ps I gave two stars as the lady that did my Mothers Power of Attorney was lovely and so helpful. Everything that a solicitor should be in my opinion.

from Higgs LLP

Thank you for sharing your experience. We are very sorry to hear about the distressing situation you and your mother have faced. We take your concerns about communication, billing, and support seriously and will review your feedback to improve how we assist vulnerable clients. We’re glad the assistance with the Power of Attorney was helpful, and we will use your experience to ensure all aspects of our service meet the standard our clients deserve. Kind regards, Higgs LLP

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Ralph

Ralph

Excellent friendly and professional solicitors.

A representative from Higgs LLP responded to this review

Thank you for your review, Ralph. We're pleased we were able to help.

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