Higgs LLP

4.9 | 97 Reviews 97 Reviews | Personal Injury

671 Total Company Reviews

Personal Injury |

671 Total Company Reviews Personal Injury |

671 Total Company Reviews

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

0345 111 5050

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51162

Higgs LLP |

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Personal Injury reviews

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Expertise

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4.9

Excellent

97 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 4.9/5

Initial Impressions 4.8/5

Approachability 4.9/5

Documentation Accuracy 4.9/5

Legal Knowledge 4.9/5

Value for money 4.9/5

Accreditations

Children Law

Solicitors who have our Children Law Accreditation are specialists in dealing with legal issues related to children, such as:

adoption
child protection
arrangements for children following family breakdown

Family Law Advanced

Our Family Law and Family Law Advanced Accreditations are the quality marks for family lawyers. Our accredited family lawyers are experts who can give you legal advice on issues such as:

marriage

separation

divorce

arrangements for children

adoption

They understand that family issues can be personal and sometimes difficult. They’re committed to dealing with each case thoughtfully and sensitively.

Personal Injury

Our Personal Injury Accreditation is the quality mark for legal experts that shows a law firm has special expertise in handling personal injury cases. These are legal cases where someone has been injured, whether physically or emotionally, and is seeking compensation.

Clinical Negligence

Our Clinical Negligence Accreditation is the quality mark for legal experts who can help when a healthcare professional (for example a doctor, surgeon, nurse, therapist, or dentist) has provided care that was below an acceptable standard.

The Law Society

Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.

Conveyancing Quality Scheme

Our Conveyancing Quality Scheme Accreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.

Description

Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.

Rankings by area of expertise

Local 3 / 7

National 264 / 11,165

Meet the team of Higgs LLP

Andy Shaw

Partner

5.0

Charlotte Measures

Legal Director

5.0

Daniel Greatrix

Principal Associate

5.0

Eleanor Martin

Associate

5.0

Elizabeth Wickson

Senior Associate

5.0

Jamie Partington

Partner

5.0

Jordan Higgs

Chartered Legal Executive

5.0

Jo Walker

Principal Associate

5.0

Kate Newton

Legal Director

5.0

Katie Willlems

Prinicpal Associate

5.0

Nick Moxon

Partner

5.0

Peter Gosling

Partner

5.0

Philip Barnsley

Partner

4.9

Reanne Upton

Associate

5.0

Samantha McHugo

Conveyancing Executive

4.9

Simon Stanfield

Partner

5.0

Tim Jones

Partner

5.0

Simrit Chahal

Associate

5.0

Steven Santy

Partner

5.0

Lucy Obrey

Partner

5.0

Holly McGowan

Principal Associate

0.0

Alison Rowlands

Legal Assistant

5.0

Claire Burnell

Principal Associate

5.0

sarah Arnold

Associate legal executive

5.0

David Erwin

Senior Associate

5.0

Debra Cottam

Principal Associate

5.0

Richard Westley

Legal Director

0.0

Katherine Cooke

Senior Associate

5.0

Ellie Norton

Senior Associate

5.0

Sally Green

Associate

5.0

Sarina Nar

Paralegal

0.0

Karen Gray

Associate

5.0

Matt Norgrove

Senior Associate

5.0

Rhian Elizabeth Gray

Partner

5.0

Susheel Gupta

Partner

5.0

Clare Langford

Partner

5.0

Elizabeth Hickman

Legal Director

0.0

Karl Philip De-Loyde

Legal Director

0.0

Sophie Perry

Paralegal

0.0

Karen Silk

Legal Director

5.0

Vikki Seal

Conveyancing Executive

5.0

Victoria Boucher

Associate

5.0

Jodie Johnson

Associate

4.5

Georgia Stott

Senior Associate

4.8

Ruth Round

Estates Manager

5.0

Laura Hopkins

Legal executive

5.0

Zoe Beviss

Major Trauma Case Handler

5.0

Jayne Holliday

Legal Director

5.0

Claire Whittall

Senior Associate

5.0

Lewis Onions

Legal Director

0.0

Richard Ferguson

Legal Director

5.0

Gurvinder Kehel

Senior Associate

5.0

Sarah Potter

Principal Associate

0.0

Contact details

0345 111 5050

law@higgsllp.co.uk

https://www.higgsllp.co.uk

Opening hours

Monday	08:00–18:00
Tuesday	08:00–18:00
Wednesday	08:00–18:00
Thursday	08:00–18:00
Friday	08:00–18:00
Saturday	(Closed)
Sunday	(Closed)

3 Waterfront Business Park, Brierley Hill, Brierley Hill, West Midlands, DY5 1LX

Clients say

Clients praise the firm’s broad legal expertise across deputyship, personal injury, conveyancing, acquisitions, wills and estates, dispute resolution and clinical negligence. Reviewers value professionalism, clear and timely communication, responsiveness, practical problem‑solving, attention to detail and strong advocacy. Clients also highlight empathy, patience and personalised support during stressful or complex matters, plus efficiency in meeting tight deadlines and delivering favourable outcomes. The team is described as reliable, approachable and supportive, with staff who guide clients through processes and provide reassurance and confidence throughout cases.

professionalism

excellent communication

very supportive

efficient service

timely responses

knowledgeable staff

compassionate care

helpful guidance

highly recommended

attention to detail

vicki

26 Apr 2026

Clinical Negligence

Medical Negligence is emotional, Higgs LLP made it easier to endure

I felt utterly overwhelmed by my case, but with Higgs LLP, namely Clare Langford and Mia Clews by my side it made it easier to bear. With their guidance, support and professionalism throughout including their empathetic understanding. They were always available to talk and explain all of the legal technicalities. Thanks to their tireless persistence I, or should I say they have achieved a favourable outcome. I will be forever grateful for their dedication.

Solicitors tagged in
this review

Clare Langford

from Higgs LLP

27/04/2026

Thank you so much for your heartfelt review. We understand that legal cases can feel utterly overwhelming, and it is incredibly rewarding to hear that Clare and Mia were able to help make that burden easier for you to bear. Our team strives to combine professional expertise with genuine empathy, and we are delighted that their guidance and persistence led to such a favourable outcome. Clare and Mia will be deeply touched to hear how much their dedication meant to you.

Stephen Forrest

26 Mar 2026

Personal Injury

Spinal Injury

I sustained a life changing Spinal injury following a work accident in May 2021. I am lucky to be alive let alone walking. I was referred to Andy once discharged from hospital and was home recovering. From the very start Andy made me feel at ease with his professionalism, caring, understanding attitude towards a very sensitive situation I was now in. Andy talked me through the process that would now follow after taking on my case. From sorting out a case manager for me to get my rehabilitation started, to helping me with benefit advice and any other legal advice that may arise whilst still being in contact with my now former employers. I cannot stress enough the 110% plus help and support i received throughout my journey. It was not an easy case at times for myself or Andy, but Andy never waivered one minute. We were in constant contact when needed and no decision was made without my consent at any point in the process. This was another reason I have been so happy with Andy and all associated with my case at Higgs, every bump in the road, every hurdle that was encountered we spoke through these and went over all of the information available to us with a a fine comb to make the correct decision at that moment in time. Myself and my family would not have ended up with the result I have, been able to start to move on with my life and get back to some sort of normality if it was not for Andy and all involved at Higgs. I owe them more than i will ever be able to express. If there was more than 5 stars then whatever the maximum rating would be is where I would be rating them. I for one moving forward in life if I ever need or I know of anybody who needs help in this field will make sure they are getting in touch with Andy and Higgs.

Legal experts tagged in
this review

Andy Shaw

Simrit Chahal

from Higgs LLP

27/03/2026

Thank you so much for sharing your journey, Stephen. We are incredibly moved to hear about your recovery and honored that Andy could provide the "110% plus" support you and your family needed during such a life-changing time. Navigating the complexities of rehabilitation, benefits, and legal hurdles is a long road, and we are so proud of Andy’s unwavering dedication to getting you the result you deserve. Knowing we helped you return to a sense of normality means the world to our team.

Nicole perry

21 Mar 2026

Help with funeral expenses

Very helpful, professional and always polite. They kept me informed every step of the way

Solicitors tagged in
this review

Angela Ali

from Higgs LLP

23/03/2026

Dear Nicole, Thank you for your feedback. We are pleased to hear that you found our team helpful, professional, and polite.

Dr Phillip Lee

16 Mar 2026

Could not have got to the line with my sanity intact without you guys THANK YOU!!

The last 18 months have been nothing less than the most challenging experience of my 56 year eventful life - the medical issues of catastrophic injuries and endless operations - being the least of the challenges.. the fight withe other side, well I can state for the record I simply could not have survived this mess without the steadfast support of a really reliable expert legal service - not least Simon, Sally and their chosen Barrister Henry

Solicitors tagged in
this review

Simon Stanfield

from Higgs LLP

17/03/2026

Thank you very much for your heartfelt review. It means a great deal to Simon, Sally, Henry and the entire team to know our efforts made a real difference to your wellbeing and peace of mind. Wishing you continued recovery and the very best for the future.

Christine Parker

11 Feb 2026

Pleased with the outcome

Simon and his team at Higgs worked hard on my behalf to get my damages, and definitely more than I thought I would receive. Good communication through out and sound advice from Simon. Thank you.

Solicitors tagged in
this review

Simon Stanfield

from Higgs LLP

12/02/2026

Dear Christine, Thank you for your feedback. We’re delighted to hear that Simon and his team worked hard on your behalf and secured such a positive outcome. It’s great to know that their communication and advice were helpful throughout.

Jahangir

15 Dec 2024

Jahangir

Spoke to Jenny Petlow in regards to my sons medical condition he is currently in and if there firm could help. They could not take rhe case on due to my sons current circumstances, however Jenny has advised me the best possible way to help my son in order to get his medical condition resolved. Even thou my case could not be taken on she had taken the time out and was very understanding. I will definitely be using this firm for future in cases that they may be able to help me with even thou they couldn't take on my case on but the service I had for Jenny was brilliant, it tells me if I did have a case she would do her ultimate best! Thank you Jenny, and just to let you know my son has had his surgery now. Many thanks Jahangir

A representative from Higgs LLP responded to this review

16/12/2024

Thank you for your wonderful feedback, Jahangir. We will make sure your comments are passed to Jenny.

Ann

24 Nov 2024

Ann

Laura Hopkins from Higgs LLP handled my personal injury claim following a fall in a public place which resulted in a painful and damaging rotator cuff injury to my shoulder. Laura settled the claim with a compensation payout in a thoroughly professional and efficient manner. Cannot praise Laura/Higgs highly enough.

A representative from Higgs LLP responded to this review

25/11/2024

Thank you for your wonderful review, Ann. We're pleased we were able to help you. We'll pass your comments to Laura.

Addison

8 Jul 2024

Addison

I was recommended to use Higgs LLP when I had been seriously injured in a cycling accident with a car. The service I received has been excellent and the outcome was what I wanted although taken some time. Thank you Sally Green

A representative from Higgs LLP responded to this review

09/07/2024

Thank you. We're delighted we have been able to help. We'll make sure Sally sees your comments.

Maryam

27 Sept 2023

Maryam

Highly recommend! I had Sally Green representing me for my personal injury claim which became quite complicated. She was absolutely amazing, easy to talk to, approachable and knowledgeable. Very pleased with the outcome which may not have been possible without her!

A representative from Higgs LLP responded to this review

17/10/2023

Thanks you for your feedback, Maryam. We'll pass your comments on to Sally.

Colin

11 Apr 2023

Colin

My experience with my allocated Solicitor was Ms. Sally Green who represented me regarding a vehicle accident and personal injury claim, the claim began in 2019 and Sally pursued my claim with the other parties' insurer for this long-extended period reaching a satisfactory conclusion in my favour. Sally's, hard work, diligence, ethics, and outstanding, professional advice at each stage of the journey have been excellent, well-done Sally, a big thank you. With kind regards Colin R Lees. FSCTE.

A representative from Higgs LLP responded to this review

12/05/2023

Thanks, Colin. We appreciate you taking the time to leave a review for our team. They will be happy to receive your feedback.

Clients say

professionalism

excellent communication

very supportive

efficient service

timely responses

knowledgeable staff

compassionate care

helpful guidance

highly recommended

attention to detail

Adele Shakespeare

19 May 2026

Housing & Property

Sale of property

The sale of my property has been particularly difficult due to the initial buyer’s disproportionate enquiries and then pulling out of the sale without notification. Sam dealt with the various issues raised efficiently and in a straight forward manner. When the property sold for a second time, Sam was again efficient, attentive, gave straight forward advice and dealt with issues quickly. I found Sam to be supportive and helpful.

Legal experts tagged in
this review

Samantha McHugo

from Higgs LLP

22/05/2026

Dear Adele. Thank you for your feedback. We’re sorry to hear the sale was challenging at times, but we’re pleased that Sam was able to handle the issues efficiently and provide clear, straightforward advice throughout. It’s great to know you felt supported and that both transactions were dealt with promptly and effectively. We really appreciate you taking the time to share your experience.

Oliver Pegg

18 May 2026

Family Law

Outstanding service/support from start to finish

From the moment I contacted Higgs the service and support i received was excellent. I would have been lost without them. Cannot rate them highly enough. I wouldn't look anywhere else other than Higgs.

Solicitors tagged in
this review

Kia Starks

from Higgs LLP

20/05/2026

Thank you, Oliver, for your feedback. We’re delighted to hear you received outstanding service and support from Kia and the team from start to finish, and that we were able to guide you through your Family matter effectively.

anonymous

18 May 2026

Company Law

Liquidation services dispute.

We had a IS dispute, Suky and the Higgs team sorted it. I must say we had a great service from Suky and the Higgs team, they sorted it !

Solicitors tagged in
this review

Suky Mann

from Higgs LLP

20/05/2026

Thank you for your feedback. We’re pleased to hear Suky and the team provided a great service and were able to resolve your dispute effectively.

anonymous

8 May 2026

Excellent service

I had a matter that needed fast response and review of detailed documents. Handled professionally and fast. Absolutely recommend.

from Higgs LLP

13/05/2026

Thank you for your feedback. We’re glad to hear your matter was handled quickly and professionally, including the review of detailed documents, and we really appreciate your recommendation.

vicki

26 Apr 2026

Clinical Negligence

Medical Negligence is emotional, Higgs LLP made it easier to endure

Solicitors tagged in
this review

Clare Langford

from Higgs LLP

27/04/2026

Rebecca Norton

1 Jun 2026

Rebecca

Highly professional Phil, Ellie & Charlotte went over & beyond in a difficult situation

David Griffiths

1 Jun 2026

David

Very honest and straightforward advice and support. Super efficient

Bob Fisher

20 May 2026

Bob

Over the course of 5 years, we appointed Higgs & Sons to act as a professional deputy. Unfortunately, our experience was consistently marked by poor communication, significant delays, and a lack of professionalism. Despite the firm charging approximately £12,000–£15,000 per year for what were simple administrative duties, timely responses to calls or emails were rare. Although Nicholas Moxon was named as the appointed deputy, we did not receive a single email or telephone call from him during the entire period. All communication was instead routed through Claire Whittall and Katie Chance, both of whom were frequently unresponsive and, at times, discourteous. On one occasion, after receiving no replies, I drove nearly two hours to the firm’s office, only to be handed documents by a receptionist while the relevant staff members declined to meet. The deputyship accounts were also significantly behind schedule—approximately two years overdue. Given the level of fees being charged, it is essential that these accounts are scrutinised by the Senior Courts Costs Office to ensure they are legitimate and proportionate. Following my mother’s passing, we expected a degree of sensitivity and efficiency. Instead, even simple enquiries regarding arrangements for a modest funeral required repeated follow ups. The funeral directors were not paid promptly, and we were again left to chase for updates. Despite the minimal communication during this period—amounting to only a few emails—Higgs & Sons sought to charge £3,389.40 for “extensive involvement.” In correspondence, Katie Chance stated: “Following your mother’s death there was extensive involvement to assist the executors in understanding the current position and to try and progress matters. The work completed from the date of death to date currently stands at £3,389.40… However, given the value of the estate, I am happy to agree to a 10% reduction of these fees as a gesture of goodwill.

28/05/2026

Thank you for taking the time to share your feedback, Bob. We're committed to providing high-quality legal advice and an excellent client experience, and we'd welcome the opportunity to discuss your concerns in more detail. Please contact our client service team at reviews@higgsllp.co.uk at your convenience.

Tim Partridge

21 Apr 2026

Tim

I asked for their help submitting papers to Land Registry and was required to pay £2400 up front. They then said they didn’t think I would be successful and refused to submit the papers or give me my money back.

from Higgs LLP

22/04/2026

Dear Tim, Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns of this nature very seriously and would welcome the opportunity to look into this matter further. Please contact us directly so we can review the details and seek to resolve this for you.

Jocky Fox

1 Apr 2026

Housing & Property

Jocky

Efficient and Professional. We used Higgs LLP for selling and purchasing a domestic property/conveyancing and for Wealth Management advice. The service provided was excellent. The company is highly recommended.

from Higgs LLP

02/04/2026

Thank you Jocky for your positive feedback. We are pleased to hear the positive recommendation, and It was a pleasure to assist you.

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	Very good		8
	Good		0
	Poor		2
	Awful		1

Higgs LLP

ReviewSolicitors Suitability Check

Higgs LLP Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Higgs LLP Review Scores & Client Satisfaction Overview

Accreditations

Description

Rankings by area of expertise

Meet the team of Higgs LLP

Team members

Andy Shaw

Charlotte Measures

Daniel Greatrix

Eleanor Martin

Elizabeth Wickson

Jamie Partington

Jordan Higgs

Jo Walker

Kate Newton

Katie Willlems

Nick Moxon

Peter Gosling

Philip Barnsley

Reanne Upton

Samantha McHugo

Simon Stanfield

Tim Jones

Simrit Chahal

Steven Santy

Lucy Obrey

Holly McGowan

Alison Rowlands

Claire Burnell

sarah Arnold

David Erwin

Debra Cottam

Richard Westley

Katherine Cooke

Ellie Norton

Sally Green

Sarina Nar

Karen Gray

Matt Norgrove

Rhian Elizabeth Gray

Susheel Gupta

Clare Langford

Elizabeth Hickman

Karl Philip De-Loyde

Sophie Perry

Karen Silk

Vikki Seal

Victoria Boucher

Jodie Johnson

Georgia Stott

Ruth Round

Laura Hopkins

Zoe Beviss

Jayne Holliday

Claire Whittall

Lewis Onions

Richard Ferguson

Gurvinder Kehel

Sarah Potter

Andy Shaw

Partner

Charlotte Measures

Legal Director

Daniel Greatrix

Principal Associate

Eleanor Martin

Associate

Elizabeth Wickson

Senior Associate

Jamie Partington

Partner

Jordan Higgs

Chartered Legal Executive

Jo Walker