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Wollens

5.0 | 35 Reviews 35 Reviews | Dispute resolution - civil mediation
2,307 Total Company Reviews info icon Dispute resolution - civil mediation | info icon 2,307 Total Company Reviews Dispute resolution - civil mediation | info icon 2,307 Total Company Reviews

At Harbourside, 67 The Terrace, South Devon, Torquay, Devon, TQ1 1DP

Accepting new clients

At Harbourside, 67 The Terrace, South Devon, Torquay, Devon, TQ1 1DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 565599

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Wollens Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
19% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Wollens are accredited by

Children Law accreditation awarded to Wollens
Family Law Advanced accreditation awarded to Wollens
Family Mediation accreditation awarded to Wollens
Trading names:
• Wollens

Description

We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.

Rankings by area of expertise

The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wollens Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Wollens are accredited by

Children Law accreditation awarded to Wollens
Family Law Advanced accreditation awarded to Wollens
Family Mediation accreditation awarded to Wollens
Trading names:
• Wollens

Description

We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.

Rankings by area of expertise

The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 13
Housing & Property 1 / 12
Family Law 1 / 10
Commercial Property 1 / 39
Company & Commercial 1 / 105
Employment 1 / 12
Clinical Negligence 1 / 14
Consumer 1 / 13
Personal Injury 1 / 9
Dispute Resolution 1 / 9
Litigation 1 / 6
Court of Protection and Deputyship 1 / 4
Sports Law 1 / 277
Banking 1 / 4
Child Law 1 / 19
Money & Tax 1 / 18
Commercial and Business Law 1 / 2
Contract Law 1 / 6
Mergers and Acquisitions Law 1 / 3
Agriculture 1 / 7
Care Law 1 / 491
Corporate Law 1 / 4
Land Law 1 / 7
Notary 1 / 31
Business Law 1 / 2
Charities 1 / 4
Compliance Law 1 / 10
Company Law 1 / 5
Driving offences 1 / 1
Planning Law 1 / 4
Professional Negligence 1 / 16
Welfare & Benefits 1 / 5
Appeals Law 1 / 19
Discrimination Law 1 / 16
Human rights 1 / 25
Inheritance Law 1 / 14
Intellectual Property Law 1 / 28
Artificial Intelligence Law 1 / 6
Auction Law 1 / 2
Construction 1 / 5
Copyright Law 1 / 20
Cosmetic Surgery Law 1 / 4
Cybersecurity and Data Protection Law 1 / 17
Debt and Tax Law 1 / 4
Disability Law 1 / 24
Domestic Violence Law 1 / 18
Energy & Transport 1 / 23
Energy Law 1 / 17
Enforcement Law 1 / 9
Equality Law 1 / 22
Equity Law 1 / 13
Health and Safety Law 1 / 24
IT & Intellectual Property 1 / 4
Immigration Law 1 / 13
Information Law 1 / 14
Injunctions Law 1 / 4
Insurance Law 1 / 13
International Law 1 / 12
Licensing Law 1 / 18
Medical Law 1 / 182
Mental Health Law 1 / 4
National Insurance Law 1 / 10
Occupational Health Law 1 / 20
Pensions Law 1 / 14
Regulations 1 / 6
Social Law 1 / 8
Surveillance Law 1 / 9
White Collar Crime 1 / 4
Local 1 / 20
Wills, Trusts & Probate 37 / 3,713
Housing & Property 29 / 4,698
Family Law 7 / 4,157
Commercial Property 27 / 3,581
Company & Commercial 7 / 4,048
Employment 30 / 3,545
Clinical Negligence 12 / 1,218
Consumer 25 / 4,304
Personal Injury 92 / 2,591
Dispute Resolution 49 / 1,792
Litigation 16 / 924
Court of Protection and Deputyship 8 / 587
Sports Law 1 / 303
Banking 29 / 1,010
Child Law 16 / 1,646
Money & Tax 6 / 1,903
Commercial and Business Law 3 / 375
Contract Law 11 / 1,416
Mergers and Acquisitions Law 3 / 432
Agriculture 37 / 815
Care Law 1 / 535
Corporate Law 17 / 840
Land Law 25 / 1,326
Notary 16 / 861
Business Law 14 / 492
Charities 7 / 754
Compliance Law 6 / 445
Company Law 14 / 959
Driving offences 58 / 629
Planning Law 2 / 575
Professional Negligence 25 / 1,278
Welfare & Benefits 15 / 1,031
Appeals Law 9 / 850
Discrimination Law 4 / 495
Human rights 12 / 951
Inheritance Law 25 / 698
Intellectual Property Law 6 / 612
Artificial Intelligence Law 2 / 98
Auction Law 9 / 292
Construction 32 / 848
Copyright Law 7 / 508
Cosmetic Surgery Law 4 / 147
Cybersecurity and Data Protection Law 20 / 872
Debt and Tax Law 13 / 775
Disability Law 5 / 598
Domestic Violence Law 17 / 895
Energy & Transport 7 / 499
Energy Law 5 / 351
Enforcement Law 7 / 563
Equality Law 12 / 1,074
Equity Law 11 / 568
Health and Safety Law 6 / 570
IT & Intellectual Property 13 / 1,086
Immigration Law 32 / 1,178
Information Law 2 / 333
Injunctions Law 11 / 919
Insurance Law 7 / 639
International Law 7 / 371
Licensing Law 8 / 494
Medical Law 1 / 187
Mental Health Law 13 / 206
National Insurance Law 2 / 412
Occupational Health Law 5 / 421
Pensions Law 5 / 482
Regulations 27 / 2,332
Social Law 5 / 222
Surveillance Law 2 / 163
White Collar Crime 6 / 209
National 55 / 11,166

Meet the team of Wollens

Meet the team of Wollens

Contact & Locations - Wollens

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15 (Open)
Saturday (Closed)
Sunday (Closed)

At Harbourside, 67 The Terrace, South Devon, Torquay, Devon, TQ1 1DP

Reviews

5.0 /5 35 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Wollens

The firm specialises in conveyancing, wills and lasting powers, probate and estate administration, family and care proceedings, employment, medical negligence, commercial and corporate work, trusts and landlord and tenant matters. Clients praise deep legal expertise, practical and clear advice, and efficient, proactive case management. Valued soft skills include responsive communication, compassion and sensitivity, patience, approachability, dependability and professionalism. Reviewers highlight organised, pragmatic handling, attention to detail and a reassuring, supportive manner that makes difficult or stressful processes straightforward and confidence‑inspiring.

friendly staff
professional service
clear communication
timely responses
compassionate support
efficient process
helpful advice
excellent knowledge
responsive team
smooth process

ReviewSolicitors Review List

Profile image of George Bottomley

George Bottomley

Verified
Consumer

Successful Challenge to Local Authority

Solicitor Emma Tyrer assisted me to successfully challenge a decision by a local authority. After a thorough research of legal precedents she composed a convincing challenge which was quickly accepted by the local authority without the need for litigation. The responses of Ms Tyrer to my queries were fast and to the point enabling the matter to be closed within a much shorter time than I had anticipated. I am very satisfied with the service of Wollens.

A representative from Wollens responded to this review

Thank you for your lovely feedback - we are pleased that we have been able to assist you with this. With kind regards, Wollens

0
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Chris

Verified
Consumer

Great advice

Simon was very helpful and his professionalism shone through.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your lovely feedback - we are pleased Simon has been able to assist you with this. With kind regards, Wollens

0
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Monica O'Neill; Hannah Venn-Munns; Jonathan Dickson

Verified
Consumer

Professional and Thorough

Monica O'Neill, and Hannah Venn-Munns before her, have both shown exemplary and thorough care with dealing with a boundary dispute raised against me. Their responses have been kindly and reassuring, when I (and my late husband) was at my most vulnerable. Being consummate professionals, they have given impartial and timely advice at all stages of this lengthy and ongoing affair, in the course of which they have also revealed aspects of the matter that wouldn't have occurred to a non-professional. I will be forever grateful. A shout-out, too, to Jonathan Dickson, who ably assisted me recently with the rewriting of my Will.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your lovely feedback. We appreciate your comments and are so pleased that our team has been able to assist you in this matter. Kind regards Wollens

0
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M Lukhezo

Verified
Consumer

Guarantor dispute mediation

I was being pursued by a residential property landlord's agents for rent arrears for a property whose condition was deemed unfit for habitation even by the local council; the tenant I was guarantor to had even been allowed to break contract early because of the failure of the property agent and landlord to make the property habitable. Mr Kennedy Lugg was able to gather related timeline material to compose a coherent challenge to the agent's insurers, clearly pointing out breaches of contract on the landlord's and agent's parts, and the failure of the agent's lawyers and insurers to review my submitted evidence challenging their claim, as they should have, before pursuing me further. I was very impressed and reassured by the responsive and sensitive service provided and the outcome.

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your review - we are so pleased to hear your feedback regarding the work that Kennedy has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens

1
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Anonymous

Verified
Consumer

Peace of mind

Circumstances arose that caused me a great deal of worry. Wollens were understanding, helpful, efficient and thorough in providing advice and support. They provided the evidence that supported my rights in the matter.

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your review - we are so pleased to hear your feedback regarding the work that Kennedy has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens

0
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Reviews

4.8 /5 2307 Reviews
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Star rating
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Clients say

What clients say about Wollens

The firm specialises in conveyancing, wills and lasting powers, probate and estate administration, family and care proceedings, employment, medical negligence, commercial and corporate work, trusts and landlord and tenant matters. Clients praise deep legal expertise, practical and clear advice, and efficient, proactive case management. Valued soft skills include responsive communication, compassion and sensitivity, patience, approachability, dependability and professionalism. Reviewers highlight organised, pragmatic handling, attention to detail and a reassuring, supportive manner that makes difficult or stressful processes straightforward and confidence‑inspiring.

friendly staff
professional service
clear communication
timely responses
compassionate support
efficient process
helpful advice
excellent knowledge
responsive team
smooth process

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent service

Excellent and advice throughout. Thank you

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback. We are pleased that the team were able to assist with your matter. Kind Regards, Wollens

0
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Anonymous

Verified
Wills, Trusts & Probate

Estate of a Family Member

Jessica & Tracy were very friendly, helpful and very professional at all times.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback - we are so pleased that Jessica and Tracy were able to assist with your matter. Kind Regards, Wollens

0
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Kevin

Verified
Wills, Trusts & Probate

First Class Service

Have used Wollens for many years. Each service I have used has always been excellent.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for this feedback. We are so glad that the team have been able to consistently assist you over the years and look forward to working with you again in the future as needed. Best Wishes, Wollens

0
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The Burley’s

Verified
Housing & Property

Sale and Purchase

Nadia was so helpful with our sale and purchase and always made time for us to answer any questions, no matter how busy. She was warm, friendly and professional. Thank you Nadia!

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for taking the time to leave such a lovely review for Nadia - we are pleased that she was able to assist you and would look forward to working with you again in the future. Best Wishes, Wollens

0
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Robin & Pat

Verified
Wills, Trusts & Probate

Wills - Would Recommend

Timely responses, smooth process, proactive and great value for money.

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this review

A representative from Wollens responded to this review

Thank you for giving this feedback. We are glad the team were able to assist with your matter. Kind Regards, Wollens

0
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Other Reviews

Profile image of Ellie Hensley-Jones

Ellie Hensley-Jones

Ellie

Sarah Rowles has been absolutely amazing throughout our house purchase, and I cannot recommend her and her team highly enough. We were kept informed at every step of the way, and any emails or queries we had were always responded to promptly. Sarah was incredibly efficient, professional and understanding throughout the whole process, and she was always happy to answer any questions we had. We are so grateful for all her help and support in making our first house purchase as smooth and stress-free as possible. Thank you Sarah for such an excellent service!

Thank you for your comments with regards to Sarah - we are so pleased that she has been able to help you with your house purchase. We would be pleased to help you with a future matter should you need. With best wishes Wollens

0
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Profile image of Nikki

Nikki

Wills, Trusts & Probate

Nikki

Preparation of our wills and LPAs was initially daunting. However, Charlotte McGregor, Partner at Wollens in Exeter, made the entire process incredibly straightforward from start to finish. Her professionalism, knowledge, friendliness, and attention to detail have been exceptional, and she ensured everything was completed promptly and with minimal fuss. We couldn’t have asked for a better service and would have no hesitation in recommending Charlotte and the team at Wollens.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback - we are so pleased that Charlotte and the team have been able to help you and we would be pleased to support you again in the future. With Kind Regards, Wollens

0
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Steve vans-colina

Commercial and Business Law

Steve

I and my father before me have used Wollens for many years and I continue to use their services because I know from past experience that I could not find a better firm. More recently Wollens have acted for me to sell the family business. A very long haul which was made bearable by Hebe who has been amazing to work with, very patient with me and a superb solicitor. Thank you Hebe, thank you Wollens.

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback and positive comments about the firm & Hebe. We are so pleased that Hebe and the team have been able to help with selling your family business. We would be pleased to help you again in the future should you need. With kind regards, Wollens

0
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Profile image of Luke Farrall

Luke Farrall

Housing & Property

Luke

Megan made buying our first home as seamless and stress-free as possible! She worked tirelessly to ensure that the process moved along quickly and constantly kept us updated throughout with clear communication. We highly recommend anyone looking to move house to get in touch with Megan and Wollens. Our offer being accepted through to getting our keys took less than 2 months, which was all down to the hard work put in by our lovely solicitor.

Solicitors tagged in
this review

Thank you for your feedback and positive comments with regards to Megan and the team. We are so pleased that they have been able to hep you and we look forward to working with you again in the future. With kind regards Wollens

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Profile image of Richard

Richard

Housing & Property

Richard

We found Asia to be incredibly professional and proactive in enabling us to secure a licence to alter for our property. Great communication throughout and would highly recommend

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your review to Wollens - we are pleased that Asia has been able to help with the licence and we would be pleased to work with you again in the future. With Kind Regards Wollens

0
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