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Ashtons Legal LLP

4.8 | 59 Reviews 59 Reviews | Pre Action Protocol
1,893 Total Company Reviews info icon Pre Action Protocol | info icon 1,893 Total Company Reviews Pre Action Protocol | info icon 1,893 Total Company Reviews

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Accepting new clients

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 564449

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Ashtons Legal LLP |
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Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 7
Housing & Property 1 / 4
Family Law 1 / 4
Employment 1 / 2
Inheritance Law 1 / 1
Personal Injury 1 / 5
Commercial Property 1 / 19
Dispute Resolution 1 / 28
Clinical Negligence 1 / 11
Professional Negligence 1 / 17
Commercial and Business Law 1 / 4
Company & Commercial 1 / 18
Court of Protection and Deputyship 1 / 2
Litigation 1 / 5
Child Law 1 / 3
Immigration Law 1 / 4
Crime/ Criminal Defence 1 / 2
Agriculture 1 / 1
Land Law 1 / 8
Business Law 1 / 1
Contract Law 1 / 8
Debt and Tax Law 1 / 3
Company Law 1 / 5
Construction 1 / 2
Consumer 1 / 4
Asset Management 1 / 1
Mergers and Acquisitions Law 1 / 1
Care Law 1 / 2
Insurance Law 1 / 1
Planning Law 1 / 2
Banking 1 / 9
Money & Tax 1 / 12
Welfare & Benefits 1 / 2
Mental Health Law 1 / 1
Healthcare Law 1 / 1
Pensions Law 1 / 3
Corporate Law 1 / 1
Digital Law 1 / 2
Regulations 1 / 12
Cosmetic Surgery Law 1 / 3
Equity Law 1 / 3
Criminal Law 1 / 6
IT & Intellectual Property 1 / 1
Domestic Violence Law 1 / 1
Driving offences 1 / 3
Immigration 1 / 1
Intellectual Property Law 1 / 1
Licensing Law 1 / 1
Administrative Law 1 / 4
Compliance Law 1 / 11
Education 1 / 3
Transport Law 1 / 3
Dental Law 1 / 1
Disability Law 1 / 4
Energy & Transport 1 / 45
Energy Law 1 / 10
Franchise Law 1 / 1
Health and Safety Law 1 / 3
Injunctions Law 1 / 6
Privacy Law 1 / 4
Bribery and Corruption Law 1 / 4
Civil Rights Law 1 / 2
Cybersecurity and Data Protection Law 1 / 1
Discrimination Law 1 / 9
Environmental Law 1 / 2
Equality Law 1 / 6
National Insurance Law 1 / 8
Road Traffic Law 1 / 2
Social Law 1 / 8
Surveillance Law 1 / 3
Telecommunications Law 1 / 2
Local 1 / 27
Wills, Trusts & Probate 34 / 3,760
Housing & Property 48 / 4,769
Family Law 51 / 4,221
Employment 19 / 3,621
Inheritance Law 6 / 676
Personal Injury 11 / 2,653
Commercial Property 74 / 3,667
Dispute Resolution 11 / 1,801
Clinical Negligence 9 / 1,246
Professional Negligence 7 / 1,297
Commercial and Business Law 48 / 348
Company & Commercial 10 / 4,185
Court of Protection and Deputyship 82 / 575
Litigation 12 / 878
Child Law 142 / 1,638
Immigration Law 57 / 1,147
Crime/ Criminal Defence 60 / 2,139
Agriculture 3 / 819
Land Law 111 / 1,321
Business Law 56 / 459
Contract Law 95 / 1,427
Debt and Tax Law 68 / 785
Company Law 75 / 969
Construction 13 / 856
Consumer 27 / 4,416
Asset Management 29 / 392
Mergers and Acquisitions Law 40 / 425
Care Law 62 / 532
Insurance Law 48 / 663
Planning Law 49 / 585
Banking 20 / 1,031
Money & Tax 8 / 1,951
Welfare & Benefits 5 / 1,049
Mental Health Law 17 / 204
Healthcare Law 27 / 356
Pensions Law 43 / 486
Corporate Law 76 / 842
Digital Law 20 / 295
Regulations 1 / 2,413
Cosmetic Surgery Law 20 / 148
Equity Law 66 / 570
Criminal Law 72 / 1,003
IT & Intellectual Property 10 / 1,113
Domestic Violence Law 81 / 897
Driving offences 52 / 623
Immigration 220 / 2,281
Intellectual Property Law 49 / 623
Licensing Law 37 / 500
Administrative Law 18 / 209
Compliance Law 26 / 461
Education 68 / 424
Transport Law 10 / 137
Dental Law 11 / 56
Disability Law 54 / 602
Energy & Transport 2 / 511
Energy Law 28 / 359
Franchise Law 7 / 119
Health and Safety Law 44 / 575
Injunctions Law 73 / 932
Privacy Law 26 / 515
Bribery and Corruption Law 25 / 411
Civil Rights Law 8 / 97
Cybersecurity and Data Protection Law 52 / 894
Discrimination Law 42 / 496
Environmental Law 20 / 393
Equality Law 76 / 1,097
National Insurance Law 44 / 423
Road Traffic Law 35 / 247
Social Law 18 / 224
Surveillance Law 11 / 164
Telecommunications Law 2 / 74
National 83 / 11,165

Pinned Reviews

Profile image of Mark

Mark

Wills, Trusts & Probate

Mark

"Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future."

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Jane

Verified
Employment

Tom made it super clear

"Tom spoke clearly and in simple terms which was massively appreciated as I barely understood the legal jargon. He was human and personable and made me feel at ease discussing my situation. I would recommend Tom and Ashton‘s legal on this basis."

Legal experts tagged in
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Meet the team of Ashtons Legal LLP

Contact & Locations - Ashtons Legal LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Reviews

4.8 /5 59 Reviews
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Rating

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Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm for strong specialisms in conveyancing, personal injury, probate, wills/LPAs, dispute resolution and debt recovery, noting technical expertise, clear strategic advice and efficient case management. Valued soft skills include empathy, patience, accessibility and clear communication; clients highlight professionalism combined with a human, supportive approach, responsiveness, transparency on costs and practical problem‑solving. Reviewers emphasise reliability, tenacity in complex matters and a client‑centred, compassionate manner that instils confidence.

supportive and understanding
professional yet human
clear communication
efficient service
knowledgeable staff
prompt responses
compassionate support
good value
attention to detail
reliable guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Litigation

Very satisfied

Leah gave us a first class service she was pleasant and easy to understand we would definitely use her again

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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Lena S.

Verified
Employment

Fantastic Experience

I had such a great experience working with Lisa on my employment case. This was my first time seeking legal advice and I am so glad that I found Lisa. She explained everything to me really clearly and gave me great advice. She made the whole process really easy and I felt like I was in very safe hands.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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Clare Goodswen

Verified
Dispute Resolution

Michael Frape and Ross Strowger - a formidable team!

Michael Frape and Ross Strowger make a brilliant team in managing the most complex of disputes covering both commercial dispute resolution and associated employment aspects. They are both phenomenally good lawyers but working together as a team in the interests of their client they make a truly formidable pairing. Anybody experiencing a complex dispute should contact Michael and Ross to conduct their matter. My interests could not have been represented any better and I felt cared for and heard all the way through the dispute resolution process. If you need lawyers to represent you with tenacity, determination and dedication, the combined skill set exhibited by Ross and Michael means their early advice should be sought.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Dispute Resolution

Dispute resolution

The support was patient and thorough. Care was taken to engage with a difficult client and master peculiar circumstances. It was refreshing to deal with a lawyer prepared to represent people, not only corporate entities.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Larisa

Verified
Personal Injury

Industrial work accident

Roger helped us tremendously with my husband’s case. English is not our first language but he always went out of his way to help us understand all the legal terms and what was happening throughout the case. He was very helpful and the case was successful. We are really grateful for all his support through our process.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Christopher

Company & Commercial

Christopher

Alice Trainor was the solicitor who dealt with my case and I found her to be a great communicator who is not only reliable but, also, very capable. Should the need ever arise, I would have no reservations about using her again or recommending her services to others.

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A representative from Ashtons Legal LLP responded to this review

Thank you very much for your five star review and feedback, it is greatly appreciated.

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Paul

Consumer

Paul

I’ve been working with Michael on a very stressful and complex dispute, and I honestly couldn’t have asked for better support. From day one he was calm, clear, and straight-talking. He explained everything in plain English, laid out my options objectively, and never pushed me down a path that didn’t make commercial sense. What really stood out was his balance of legal knowledge and pragmatism - he didn’t just throw the book at me, he helped me weigh up the costs, risks, and likely outcomes so I could make confident decisions. Communication has been excellent, with prompt replies and carefully thought-out advice at every stage. Michael is exactly the kind of lawyer you want on your side: thorough, strategic, and honest about where you stand. I wouldn’t hesitate to recommend him.

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Thank you very much for the five star review and feedback, it is greatly appreciated.

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michel

Wills, Trusts & Probate

michel

Our experience with Ashtons Legal was excellent. Antonia Ridley-Hughes and her team were very knowledgeable and efficient, replying promptly to our enquiries and completing work in good time and at reasonable cost. Antonia helped us to negotiate the complexities of cross border (England and France) estate planning and wills with clarity and in detail. She also has a friendly manner and is always professional. We would not hesitate to recommend both Antonia and Ashtons Legal to interested parties.

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A representative from Ashtons Legal LLP responded to this review

Thank you very much for your five star review and feedback, it is greatly appreciated. We hope to work with you again in the future.

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Fu

Personal Injury

A client

Very step of the way, Claudia (My solicitor) was very helpful and dealt with every hurdle professionally and promptly. Never was there any confusion or communication problems. Everything was explained professionally. Personally I felt that Claudia went out of her way to resolve every situation that would help you in the best possible way. All in all a great experience.

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Thank you very much for the five star review and feedback.

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Judith

Wills, Trusts & Probate

Judith

Antonia has always been very friendly,helpful, knowledgeable and professional throughout our proceedings.

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A representative from Ashtons Legal LLP responded to this review

We are sorry that you are dissatisfied with the service received. Your matter has been referred to the supervising Partner for review and our Client Care Partner will be in touch with you shortly.

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Reviews

4.8 /5 1893 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm for strong specialisms in conveyancing, personal injury, probate, wills/LPAs, dispute resolution and debt recovery, noting technical expertise, clear strategic advice and efficient case management. Valued soft skills include empathy, patience, accessibility and clear communication; clients highlight professionalism combined with a human, supportive approach, responsiveness, transparency on costs and practical problem‑solving. Reviewers emphasise reliability, tenacity in complex matters and a client‑centred, compassionate manner that instils confidence.

supportive and understanding
professional yet human
clear communication
efficient service
knowledgeable staff
prompt responses
compassionate support
good value
attention to detail
reliable guidance

ReviewSolicitors Review List

Profile image of Justin Verderber

Justin Verderber

Verified
Dispute Resolution

Company dispute

I have worked with many legal firms, but I was hugely impressed with Ashtons. They understood the situation quickly and provided clear, strategic advice that helped resolve the matter in our favour. Their support did not stop there. They were highly efficient in drafting all the necessary legal documentation, ensuring everything was properly handled and brought to a clear conclusion. I would not hesitate to recommend Ashtons.

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Anonymous

Verified

Professional but human

This is about Abby as opposed to Ashtons. During my sale my life changed quite drastically not only changing things for me but for the purchase and sale of houses. Abbey was so supportive and understanding. Abbey remained professional but also was really human and supported me talking to others involved and when she wasn't in making sure there was someone else to answer my queries. Abbey was also honest with me and explained exactly what was going on. I will definitely be going to Abbey when I am ready to move again.

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anonymous

Verified
Wills, Trusts & Probate

Trust

Ashtons Legal were friendly and great value for money. They were knowledgeable and provided a first-class service.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Housing & Property

Sale and Purchase

Having been recently bereaved, I found myself dealing with the sale of my house and purchasing another on my own. Abby at Ashtons Legal expedited my sale and purchase with great communication and efficiency.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Aleks

Verified
Dispute Resolution

Thank you Michael

I came to Ashtons with a complex partnership dispute, and Michael Frape made all the difference. He is calm, clear and relentless, and he kept me steady through the stressful stretches by always explaining the reasoning behind his advice. He held firm on the points that counted, never overcomplicated things, and was genuinely sensitive to how much was riding on this for me and my family. He cared about the outcome in a real way. The rest of my dealings with the firm were a touch uneven, but Michael was first rate throughout, and he is the reason I would send anyone facing something similar his way. With heartfelt thanks.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Frediano Ziglio

Company & Commercial

Frediano

I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Graham Bean

Wills, Trusts & Probate

Graham

Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ruth Bowen

Ruth

Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.

Thank you very much for the five star review and feedback, it is greatly appreciated.

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Mark

Wills, Trusts & Probate

Mark

Harriet Richardson @ Ashton’s solicitors is very professional and always kept us informed on progress with our present enquiry, Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future.

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A representative from Ashtons Legal LLP responded to this review

Thank you for taking the time to leave this feedback, it is greatly appreciated. We look forward to working with you again in the future.

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Claire

Employment

Claire

Francesca was an absolute pleasure to deal with, offered sound advice at very short notice - I would recommend her services without hesitation.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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