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Wollens

5.0 | 35 Reviews 35 Reviews | Consumer Standards
2,290 Total Company Reviews info icon Consumer Standards | info icon 2,290 Total Company Reviews Consumer Standards | info icon 2,290 Total Company Reviews

At Harbourside, 67 The Terrace, South Devon, Torquay, Devon, TQ1 1DP

Accepting new clients

At Harbourside, 67 The Terrace, South Devon, Torquay, Devon, TQ1 1DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 565599

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Wollens Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Wollens are accredited by

Children Law accreditation awarded to Wollens
Family Law Advanced accreditation awarded to Wollens
Family Mediation accreditation awarded to Wollens
Trading names:
• Wollens

Description

We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.

Rankings by area of expertise

The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wollens Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Wollens are accredited by

Children Law accreditation awarded to Wollens
Family Law Advanced accreditation awarded to Wollens
Family Mediation accreditation awarded to Wollens
Trading names:
• Wollens

Description

We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.

Rankings by area of expertise

The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 13
Housing & Property 1 / 12
Family Law 1 / 10
Commercial Property 1 / 39
Company & Commercial 1 / 52
Employment 1 / 12
Clinical Negligence 1 / 14
Consumer 1 / 13
Personal Injury 1 / 9
Dispute Resolution 1 / 9
Litigation 1 / 6
Court of Protection and Deputyship 1 / 4
Sports Law 1 / 277
Banking 1 / 4
Child Law 1 / 19
Money & Tax 1 / 18
Contract Law 1 / 6
Agriculture 1 / 7
Care Law 1 / 32
Commercial and Business Law 1 / 2
Mergers and Acquisitions Law 1 / 19
Corporate Law 1 / 4
Land Law 1 / 7
Notary 1 / 31
Business Law 1 / 2
Charities 1 / 4
Compliance Law 1 / 10
Company Law 1 / 5
Driving offences 1 / 1
Planning Law 1 / 4
Professional Negligence 1 / 16
Welfare & Benefits 1 / 5
Appeals Law 1 / 19
Discrimination Law 1 / 16
Human rights 1 / 25
Inheritance Law 1 / 14
Intellectual Property Law 1 / 28
Artificial Intelligence Law 1 / 6
Auction Law 1 / 2
Construction 1 / 5
Copyright Law 1 / 20
Cosmetic Surgery Law 1 / 4
Cybersecurity and Data Protection Law 1 / 17
Debt and Tax Law 1 / 4
Disability Law 1 / 24
Domestic Violence Law 1 / 18
Energy & Transport 1 / 23
Energy Law 1 / 17
Enforcement Law 1 / 9
Equality Law 1 / 22
Equity Law 1 / 13
Health and Safety Law 1 / 24
IT & Intellectual Property 1 / 4
Immigration Law 1 / 13
Information Law 1 / 14
Injunctions Law 1 / 4
Insurance Law 1 / 13
International Law 1 / 12
Licensing Law 1 / 18
Medical Law 1 / 10
Mental Health Law 1 / 4
National Insurance Law 1 / 10
Occupational Health Law 1 / 20
Pensions Law 1 / 14
Regulations 1 / 6
Social Law 1 / 8
Surveillance Law 1 / 9
White Collar Crime 1 / 4
Local 1 / 20
Wills, Trusts & Probate 39 / 3,713
Housing & Property 26 / 4,693
Family Law 6 / 4,157
Commercial Property 27 / 3,582
Company & Commercial 6 / 4,053
Employment 26 / 3,550
Clinical Negligence 13 / 1,221
Consumer 24 / 4,309
Personal Injury 92 / 2,597
Dispute Resolution 48 / 1,793
Litigation 16 / 911
Court of Protection and Deputyship 8 / 583
Sports Law 1 / 303
Banking 29 / 1,011
Child Law 16 / 1,643
Money & Tax 6 / 1,908
Contract Law 13 / 1,413
Agriculture 37 / 815
Care Law 3 / 569
Commercial and Business Law 4 / 371
Mergers and Acquisitions Law 2 / 431
Corporate Law 17 / 842
Land Law 26 / 1,319
Notary 16 / 859
Business Law 13 / 484
Charities 7 / 756
Compliance Law 6 / 445
Company Law 14 / 960
Driving offences 57 / 630
Planning Law 2 / 577
Professional Negligence 26 / 1,281
Welfare & Benefits 15 / 1,034
Appeals Law 9 / 849
Discrimination Law 4 / 495
Human rights 12 / 951
Inheritance Law 25 / 695
Intellectual Property Law 6 / 613
Artificial Intelligence Law 2 / 98
Auction Law 8 / 291
Construction 32 / 847
Copyright Law 8 / 512
Cosmetic Surgery Law 4 / 147
Cybersecurity and Data Protection Law 19 / 872
Debt and Tax Law 14 / 775
Disability Law 5 / 600
Domestic Violence Law 17 / 896
Energy & Transport 6 / 501
Energy Law 6 / 352
Enforcement Law 7 / 565
Equality Law 13 / 1,075
Equity Law 12 / 566
Health and Safety Law 7 / 571
IT & Intellectual Property 13 / 1,086
Immigration Law 30 / 1,171
Information Law 2 / 333
Injunctions Law 12 / 921
Insurance Law 8 / 642
International Law 7 / 372
Licensing Law 8 / 496
Medical Law 2 / 188
Mental Health Law 12 / 207
National Insurance Law 2 / 415
Occupational Health Law 5 / 422
Pensions Law 6 / 483
Regulations 27 / 2,338
Social Law 5 / 223
Surveillance Law 2 / 163
White Collar Crime 7 / 210
National 55 / 11,165

Meet the team of Wollens

Meet the team of Wollens

Contact & Locations - Wollens

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

At Harbourside, 67 The Terrace, South Devon, Torquay, Devon, TQ1 1DP

Reviews

5.0 /5 35 Reviews
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Star rating
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Rating

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Clients say

What clients say about Wollens

Clients praise the firm’s strong expertise in family law, divorce and financial matters, child arrangements and care proceedings, conveyancing, probate, wills and LPAs, employment, medical negligence, dispute resolution, commercial leases and estate administration. Reviews also highlight reliable handling of property sales and purchases, trusts and complex transactions. Valued soft skills include clear communication, prompt updates, approachability, empathy, patience, integrity and professionalism. Clients frequently mention practical advice, efficiency, reassurance and a calm, supportive manner, with the team seen as attentive, knowledgeable and highly dependable.

Clear communication
Professional service
Friendly approach
Prompt responses
Excellent guidance
Great legal knowledge
Compassionate support
Efficient process
Approachable team
Kept informed

ReviewSolicitors Review List

Profile image of George Bottomley

George Bottomley

Verified
Consumer

Successful Challenge to Local Authority

Solicitor Emma Tyrer assisted me to successfully challenge a decision by a local authority. After a thorough research of legal precedents she composed a convincing challenge which was quickly accepted by the local authority without the need for litigation. The responses of Ms Tyrer to my queries were fast and to the point enabling the matter to be closed within a much shorter time than I had anticipated. I am very satisfied with the service of Wollens.

A representative from Wollens responded to this review

Thank you for your lovely feedback - we are pleased that we have been able to assist you with this. With kind regards, Wollens

0
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Chris

Verified
Consumer

Great advice

Simon was very helpful and his professionalism shone through.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your lovely feedback - we are pleased Simon has been able to assist you with this. With kind regards, Wollens

0
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Monica O'Neill; Hannah Venn-Munns; Jonathan Dickson

Verified
Consumer

Professional and Thorough

Monica O'Neill, and Hannah Venn-Munns before her, have both shown exemplary and thorough care with dealing with a boundary dispute raised against me. Their responses have been kindly and reassuring, when I (and my late husband) was at my most vulnerable. Being consummate professionals, they have given impartial and timely advice at all stages of this lengthy and ongoing affair, in the course of which they have also revealed aspects of the matter that wouldn't have occurred to a non-professional. I will be forever grateful. A shout-out, too, to Jonathan Dickson, who ably assisted me recently with the rewriting of my Will.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your lovely feedback. We appreciate your comments and are so pleased that our team has been able to assist you in this matter. Kind regards Wollens

0
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M Lukhezo

Verified
Consumer

Guarantor dispute mediation

I was being pursued by a residential property landlord's agents for rent arrears for a property whose condition was deemed unfit for habitation even by the local council; the tenant I was guarantor to had even been allowed to break contract early because of the failure of the property agent and landlord to make the property habitable. Mr Kennedy Lugg was able to gather related timeline material to compose a coherent challenge to the agent's insurers, clearly pointing out breaches of contract on the landlord's and agent's parts, and the failure of the agent's lawyers and insurers to review my submitted evidence challenging their claim, as they should have, before pursuing me further. I was very impressed and reassured by the responsive and sensitive service provided and the outcome.

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your review - we are so pleased to hear your feedback regarding the work that Kennedy has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens

1
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Anonymous

Verified
Consumer

Peace of mind

Circumstances arose that caused me a great deal of worry. Wollens were understanding, helpful, efficient and thorough in providing advice and support. They provided the evidence that supported my rights in the matter.

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your review - we are so pleased to hear your feedback regarding the work that Kennedy has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens

0
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Reviews

4.8 /5 2290 Reviews
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Star rating
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Clients say

What clients say about Wollens

Clients praise the firm’s strong expertise in family law, divorce and financial matters, child arrangements and care proceedings, conveyancing, probate, wills and LPAs, employment, medical negligence, dispute resolution, commercial leases and estate administration. Reviews also highlight reliable handling of property sales and purchases, trusts and complex transactions. Valued soft skills include clear communication, prompt updates, approachability, empathy, patience, integrity and professionalism. Clients frequently mention practical advice, efficiency, reassurance and a calm, supportive manner, with the team seen as attentive, knowledgeable and highly dependable.

Clear communication
Professional service
Friendly approach
Prompt responses
Excellent guidance
Great legal knowledge
Compassionate support
Efficient process
Approachable team
Kept informed

ReviewSolicitors Review List

Profile image of Amanda

Amanda

Verified
Wills, Trusts & Probate

LPA

A smooth straightforward process - I had direct contact with my solicitor and they were friendly, professional, approachable and gave clear sensible advice.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for this feedback. We are glad that Jessica and the team were able to assist with your matter. Kind Regards, Wollens

0
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Mark Whitham

Verified
Housing & Property

Purchase

Steve, went into every detail of transaction, to us he went above and beyond, curtious, quick and understanding with lots of knowledge, when he couldn’t give an answer he would find out and come back with the answers

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback. We are so pleased that Steve was able to assist with your transaction and answer all of your queries. We look forward to working with you again on any future matters, as needed. Kind Regards, Wollens

0
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anonymous

Verified
Wills, Trusts & Probate

Reviewing my Will

There was a slight inaccuracy which was very quickly rectified with courtesy.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback - we are glad the team were able to assist with your matter. Kind Regards, Wollens

0
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Dorothy

Verified
Wills, Trusts & Probate

Will

Solicitor kept me fully aware throughout the process, was honest, and acted with integrity. I would recommend Wollens and use their services again in the future.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you providing this feedback. We would be glad to assist you again in the future as needed. Best Wishes, Wollens

0
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Jean & Malcolm

Verified
Wills, Trusts & Probate

Being Put at Ease

Although I was anxious about going through the process of making an LPA for me and with my husband I was put at ease as everything was explained clearly and we were not rushed.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback - we are glad the team were able to assist with the creation of LPAs for you & your husband and support you through this process. Kind Regards, Wollens

0
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Other Reviews

Profile image of Ron Whittington

Ron Whittington

Wills, Trusts & Probate

Ron

Helpful and professional.

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback. We are pleased the team were able to support with your matter as required. Kind Regards, Wollens

0
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Profile image of Molly McK

Molly McK

Commercial Property

Molly

Chloe was absolutely fantastic throughout the process. She was incredibly efficient, prompt and pragmatic in her responses, really clear and made the whole experience so smooth and reassuring for my family. Nothing was too much trouble, every query was met with courtesy and understanding. I just got the sense that everything was under control, and that it was standard practice to be so on the ball, and that they really cared about completing the task. Everything she and her team said they would do, they did - even when Chloe was out of office she still responded to emails, and her colleague Emma picked up her work. Thank you so much for making this all so easy for my family, cannot recommend enough!

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for this lovely feedback - we are glad that Chloe, Emma and the team were able to assist with your matter and we hope to work with you & your family again in the future. Best Wishes, Wollens

0
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Charlotte Ives

Charlotte

Was offered tea or coffee etc but they didn't know where the person was I had gone to visit.

0
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hanlon097

Family Law

hanlon097

I would highly recommend Abigail Roode at Woollens Solicitors. She represented me during a very difficult time involving matters concerning my son, and I’m extremely grateful for all the support, advice and guidance she gave me throughout the process. Abigail was professional, understanding and approachable during what was a very stressful and emotional period for me. She took my situation seriously and helped me navigate a difficult time when having the right person in your corner really matters. I truly appreciate the work she put into my case and the support she provided. I wouldn’t hesitate to recommend Abigail and Woollens Solicitors to anyone who needs help with family law matters. Thank you for everything, Abigail.

Legal experts tagged in
this review

A representative from Wollens responded to this review

Thank you for your feedback - we are so pleased that Abigail has been able to support you in this matter. We appreciate you recommending Abigail and the Wollens Family Law team and we would be ready to help you again in the future should the need arise. With kind regards Wollens

0
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jayne Oakley

Housing & Property

jayne

Rich and I have used wollens twice recently. Dave and Liz were amazing both times. We purchased one property and completed Within a few weeks and also completed on a sale of another one which could have been difficult but Dave and Liz were phenomenal. Would highly recommend Dave Eastman Thank you Jayne & Rich O

Solicitors tagged in
this review

A representative from Wollens responded to this review

Thank you for your comments - we are pleased that Dave and Liz have been able to help you and hope to work with you again in the future. Kind regards Wollens

0
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