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Ashtons Legal LLP

4.9 | 110 Reviews 110 Reviews | Medication Calculation Errors
1,898 Total Company Reviews info icon Medication Calculation Errors | info icon 1,898 Total Company Reviews Medication Calculation Errors | info icon 1,898 Total Company Reviews

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Accepting new clients

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 564449

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Ashtons Legal LLP |
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Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 11
Housing & Property 1 / 4
Family Law 1 / 4
Employment 1 / 2
Inheritance Law 1 / 1
Personal Injury 1 / 5
Commercial Property 1 / 19
Dispute Resolution 1 / 28
Commercial and Business Law 1 / 4
Clinical Negligence 1 / 11
Professional Negligence 1 / 17
Immigration Law 1 / 4
Company & Commercial 1 / 18
Litigation 1 / 5
Child Law 1 / 3
Crime/ Criminal Defence 1 / 2
Court of Protection and Deputyship 1 / 2
Agriculture 1 / 1
Land Law 1 / 8
Contract Law 1 / 8
Business Law 1 / 1
Construction 1 / 2
Debt and Tax Law 1 / 3
Insurance Law 1 / 1
Consumer 1 / 4
Company Law 1 / 5
Care Law 1 / 2
Asset Management 1 / 1
Banking 1 / 9
Mergers and Acquisitions Law 1 / 1
Money & Tax 1 / 22
Pensions Law 1 / 3
Welfare & Benefits 1 / 2
Mental Health Law 1 / 1
Planning Law 1 / 2
Corporate Law 1 / 1
Digital Law 1 / 2
Healthcare Law 1 / 1
Regulations 1 / 12
Cosmetic Surgery Law 1 / 3
Domestic Violence Law 1 / 1
Equity Law 1 / 3
Immigration 1 / 1
IT & Intellectual Property 1 / 1
Criminal Law 1 / 6
Driving offences 1 / 3
Education 1 / 3
Franchise Law 1 / 1
Intellectual Property Law 1 / 1
Licensing Law 1 / 1
Telecommunications Law 1 / 2
Administrative Law 1 / 8
Compliance Law 1 / 11
Disability Law 1 / 4
Transport Law 1 / 3
Cybersecurity and Data Protection Law 1 / 1
Dental Law 1 / 1
Energy & Transport 1 / 45
Energy Law 1 / 10
Health and Safety Law 1 / 3
Injunctions Law 1 / 6
National Insurance Law 1 / 8
Privacy Law 1 / 4
Bribery and Corruption Law 1 / 4
Civil Rights Law 1 / 2
Discrimination Law 1 / 9
Environmental Law 1 / 2
Equality Law 1 / 6
Road Traffic Law 1 / 2
Social Law 1 / 8
Surveillance Law 1 / 3
Local 1 / 27
Wills, Trusts & Probate 34 / 3,761
Housing & Property 48 / 4,769
Family Law 51 / 4,221
Employment 19 / 3,621
Inheritance Law 6 / 676
Personal Injury 11 / 2,653
Commercial Property 74 / 3,667
Dispute Resolution 11 / 1,801
Commercial and Business Law 48 / 348
Clinical Negligence 9 / 1,246
Professional Negligence 7 / 1,297
Immigration Law 57 / 1,147
Company & Commercial 10 / 4,185
Litigation 12 / 878
Child Law 142 / 1,638
Crime/ Criminal Defence 60 / 2,139
Court of Protection and Deputyship 82 / 575
Agriculture 3 / 819
Land Law 111 / 1,321
Contract Law 95 / 1,427
Business Law 56 / 459
Construction 13 / 856
Debt and Tax Law 68 / 785
Insurance Law 48 / 663
Consumer 27 / 4,416
Company Law 75 / 969
Care Law 62 / 532
Asset Management 29 / 392
Banking 20 / 1,031
Mergers and Acquisitions Law 40 / 425
Money & Tax 8 / 1,952
Pensions Law 43 / 486
Welfare & Benefits 5 / 1,049
Mental Health Law 17 / 204
Planning Law 49 / 585
Corporate Law 76 / 842
Digital Law 20 / 295
Healthcare Law 27 / 356
Regulations 1 / 2,413
Cosmetic Surgery Law 20 / 148
Domestic Violence Law 81 / 897
Equity Law 66 / 570
Immigration 220 / 2,281
IT & Intellectual Property 10 / 1,113
Criminal Law 72 / 1,003
Driving offences 52 / 623
Education 68 / 424
Franchise Law 7 / 119
Intellectual Property Law 49 / 623
Licensing Law 37 / 500
Telecommunications Law 2 / 74
Administrative Law 18 / 209
Compliance Law 26 / 461
Disability Law 54 / 602
Transport Law 10 / 137
Cybersecurity and Data Protection Law 52 / 894
Dental Law 11 / 56
Energy & Transport 2 / 511
Energy Law 28 / 359
Health and Safety Law 44 / 575
Injunctions Law 73 / 932
National Insurance Law 44 / 423
Privacy Law 26 / 515
Bribery and Corruption Law 25 / 411
Civil Rights Law 8 / 97
Discrimination Law 42 / 496
Environmental Law 20 / 393
Equality Law 76 / 1,097
Road Traffic Law 35 / 247
Social Law 18 / 224
Surveillance Law 11 / 164
National 83 / 11,165

Pinned Reviews

Profile image of Mark

Mark

Wills, Trusts & Probate

Mark

"Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future."

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Jane

Verified
Employment

Tom made it super clear

"Tom spoke clearly and in simple terms which was massively appreciated as I barely understood the legal jargon. He was human and personable and made me feel at ease discussing my situation. I would recommend Tom and Ashton‘s legal on this basis."

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Meet the team of Ashtons Legal LLP

Meet the team of Ashtons Legal LLP

Contact & Locations - Ashtons Legal LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30 (Open)
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Reviews

4.9 /5 110 Reviews
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Star rating
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Rating

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Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm for strengths in personal injury, conveyancing, wills, probate, trusts, employment, commercial and dispute work, and debt recovery. Reviewers highlight technical expertise, meticulous attention to detail and clear strategic advice, with efficient, timely case management and transparent fees. Valued soft skills include compassion, patience, responsiveness, accessibility and clear communication; clients repeatedly note professionalism, empathy during difficult times, human-centred support, and a proactive, tenacious approach that delivers life‑changing outcomes.

professional service
clear communication
very supportive
efficient handling
knowledgeable staff
compassionate approach
attention to detail
responsive team
great value
trusted advice

ReviewSolicitors Review List

Profile image of Sarah Ring

Sarah Ring

Verified
Clinical Negligence

Couldn't of asked for better

Bethany took on my case and was very sympathetic of my situation. I would recommend her for negligence cases arounf pregnancy

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Gemma

Clinical Negligence

Excellent service

Ruth has been amazing throughout my entire case. She was incredibly patient and kind and all her hard work and advice meant that I not only got the outcome I wanted but I also got medical answers so I can move on from my ordeal. Thank you so much Ruth

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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David galil

Verified
Personal Injury

Professional

I found Claudia to be very professional and would recommend her to anyone who needs assistance in her field

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

1
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Ruby Davis and Lacey

Verified
Clinical Negligence

Ruth is amazing...

For the past 3 years you have supported both me and Ruby with so much paperwork, so many phone calls, multiple application forms, and complicated stuff that we did not understand. We cannot thank you enough. You have been part of my support network, and I will miss you dearly. You are simply fabulous. Your knowledge base is like an encyclopedia, your people skills are amazing, and I thank you for all of the times I cried on the phone, or didn't understand, or didn't reply because I couldn't face it. You are a phenomenal human being, and I thank you from the bottom of my heart, for everything that you have done for us. Thank you Ruth :-) x x x

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Reply by profile image of Ruth Sparkes

Ruth Sparkes

Awwwww thanks Ruby and Lacey.. It has been a pleasure to work with you and I wish you all the best for the future.. :-)

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Ann Puntis

Verified

Compensation claim following injury

Injury sustained at end of October 2021 and resolved August 2025 so it was a long haul. The solicitor was friendly. approachable and supportive throughout. I felt that his legal knowledge and expertise was brilliant and that I was in safe hands. I was never very clear about the communication channels between the loss adjuster, the third party appointed by the loss adjuster, the solicitor and myself but I think any difficulty there was more about a change in loss adjuster with new working practices to deal with. I do think it would be helpful to have a provisional timeline at the outset to enable clients to understand the process. The patient approach adopted by the solicitor allowed for the costs involved in a second operation to be included.

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Other Reviews

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shena

Clinical Negligence

shena

I needed some legal advice at short notice. The staff that dealt with my case (Sharon and Tom) could not have been more helpful in bringing my issue to a successful conclusion. Thank you

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for the feedback and five star rating. We will share your review with Tom, Sharon and the team.

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renu

Clinical Negligence

renu

The team in Ashton's legal have been nothing short of professional and have gone above and beyond to see our case to fruition. I do not have enough words to express how great the whole team has been for me and my family in our nearly a decade long journey together. Very transparent with the process. Will recommend Ashton's to anyone, especially if it's a medical negligence case. Great professional. Great service 👍

A representative from Ashtons Legal LLP responded to this review

Thank you for your five star review and kind words.

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ian

ian

Medical misdiagnosis/negligence claim, Kate and Chantae have done a brilliant job bringing my case to a conclusion, thorough, engaged the very best experts to review evidence, explained everything and gave very balanced reviews of where we were, massive thanx. Cheers Ian

A representative from Ashtons Legal LLP responded to this review

Thank you very much for the fantastic feedback.

1
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Nick

Nick

A first class experience from Alan Brown at Astons Legal, swift to react for us when time was limited and would not hesitate to recommend his professional advice and legal services.

A representative from Ashtons Legal LLP responded to this review

Thank you very much for the feedback and five star review.

2
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Reviews

4.8 /5 1898 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm for strengths in personal injury, conveyancing, wills, probate, trusts, employment, commercial and dispute work, and debt recovery. Reviewers highlight technical expertise, meticulous attention to detail and clear strategic advice, with efficient, timely case management and transparent fees. Valued soft skills include compassion, patience, responsiveness, accessibility and clear communication; clients repeatedly note professionalism, empathy during difficult times, human-centred support, and a proactive, tenacious approach that delivers life‑changing outcomes.

professional service
clear communication
very supportive
efficient handling
knowledgeable staff
compassionate approach
attention to detail
responsive team
great value
trusted advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified

Professional help

Anne Hale was very helpful in sorting out the closure of a French bank account after the sale of a property. Her expertise meant that tax issues could be resolved too.

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anonymous

Housing & Property

French Bank Account

Anne was instrumental in the sale of a French property owned by my sister. However there were still issues in that tax was due and the French Bank Account was still open. As my sister's husband was ill she was unable to travel in order to close the bank account. Anne Hale was approached and offered a very kind, caring approach to get everything dealt with and the balance transferred into the UK account.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Pauline Muirhead

Verified
Wills, Trusts & Probate

Will

A pleasure to work with. Ashtons Legal were professional and friendly.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alexis

Verified
Agriculture

Excellent service

I can't thank Andie enough, she made the whole process with Land Registry and the subsequent sale of our land stress free. Andie kept me informed throughout, chasing up where required and answered all my questions speedily. I would not hesitate to recommend Andie.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Justin Verderber

Verified
Dispute Resolution

Company dispute

I have worked with many legal firms, but I was hugely impressed with Ashtons. They understood the situation quickly and provided clear, strategic advice that helped resolve the matter in our favour. Their support did not stop there. They were highly efficient in drafting all the necessary legal documentation, ensuring everything was properly handled and brought to a clear conclusion. I would not hesitate to recommend Ashtons.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Ben Rideout

Personal Injury

Ben

It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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Frediano Ziglio

Company & Commercial

Frediano

I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Graham Bean

Wills, Trusts & Probate

Graham

Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ruth Bowen

Ruth

Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.

Thank you very much for the five star review and feedback, it is greatly appreciated.

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Mark

Wills, Trusts & Probate

Mark

Harriet Richardson @ Ashton’s solicitors is very professional and always kept us informed on progress with our present enquiry, Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future.

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A representative from Ashtons Legal LLP responded to this review

Thank you for taking the time to leave this feedback, it is greatly appreciated. We look forward to working with you again in the future.

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