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Ashtons Legal LLP

5.0 | 33 Reviews 33 Reviews | Child Law
1,889 Total Company Reviews info icon Child Law | info icon 1,889 Total Company Reviews Child Law | info icon 1,889 Total Company Reviews

Trafalgar House, Meridian Way, Norwich, Norfolk, NR7 0TA

Accepting new clients

Trafalgar House, Meridian Way, Norwich, Norfolk, NR7 0TA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 402109

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Ashtons Legal LLP |
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Ashtons Legal LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 16
Housing & Property 1 / 1
Family Law 1 / 11
Employment 1 / 13
Personal Injury 1 / 1
Inheritance Law 1 / 30
Commercial Property 1 / 19
Clinical Negligence 1 / 3
Dispute Resolution 1 / 16
Professional Negligence 1 / 3
Company & Commercial 1 / 28
Court of Protection and Deputyship 1 / 2
Commercial and Business Law 1 / 5
Litigation 1 / 1
Agriculture 1 / 6
Child Law 1 / 6
Land Law 1 / 8
Immigration Law 1 / 4
Crime/ Criminal Defence 1 / 16
Business Law 1 / 1
Debt and Tax Law 1 / 3
Consumer 1 / 25
Asset Management 1 / 6
Construction 1 / 1
Contract Law 1 / 12
Company Law 1 / 1
Mergers and Acquisitions Law 1 / 1
Planning Law 1 / 7
Insurance Law 1 / 1
Welfare & Benefits 1 / 6
Care Law 1 / 2
Money & Tax 1 / 5
Pensions Law 1 / 1
Digital Law 1 / 1
Regulations 1 / 87
Banking 1 / 2
Cosmetic Surgery Law 1 / 3
Equity Law 1 / 1
Healthcare Law 1 / 3
Corporate Law 1 / 1
Mental Health Law 1 / 1
IT & Intellectual Property 1 / 1
Criminal Law 1 / 3
Driving offences 1 / 3
Immigration 1 / 1
Licensing Law 1 / 1
Administrative Law 1 / 8
Compliance Law 1 / 11
Domestic Violence Law 1 / 2
Intellectual Property Law 1 / 4
Transport Law 1 / 2
Disability Law 1 / 1
Education 1 / 2
Energy & Transport 1 / 5
Energy Law 1 / 2
Franchise Law 1 / 1
Health and Safety Law 1 / 3
Bribery and Corruption Law 1 / 2
Civil Rights Law 1 / 3
Cybersecurity and Data Protection Law 1 / 2
Dental Law 1 / 1
Discrimination Law 1 / 5
Environmental Law 1 / 10
Equality Law 1 / 3
Injunctions Law 1 / 1
National Insurance Law 1 / 4
Privacy Law 1 / 4
Road Traffic Law 1 / 1
Social Law 1 / 2
Surveillance Law 1 / 6
Telecommunications Law 1 / 2
Local 1 / 9
Wills, Trusts & Probate 34 / 3,760
Housing & Property 48 / 4,769
Family Law 51 / 4,221
Employment 19 / 3,621
Personal Injury 11 / 2,653
Inheritance Law 6 / 676
Commercial Property 74 / 3,667
Clinical Negligence 9 / 1,246
Dispute Resolution 11 / 1,801
Professional Negligence 7 / 1,297
Company & Commercial 10 / 4,185
Court of Protection and Deputyship 82 / 575
Commercial and Business Law 48 / 348
Litigation 12 / 878
Agriculture 3 / 819
Child Law 142 / 1,638
Land Law 111 / 1,321
Immigration Law 57 / 1,147
Crime/ Criminal Defence 60 / 2,139
Business Law 56 / 459
Debt and Tax Law 68 / 785
Consumer 27 / 4,416
Asset Management 29 / 392
Construction 13 / 856
Contract Law 95 / 1,427
Company Law 75 / 969
Mergers and Acquisitions Law 40 / 425
Planning Law 49 / 585
Insurance Law 48 / 663
Welfare & Benefits 5 / 1,049
Care Law 62 / 532
Money & Tax 8 / 1,951
Pensions Law 43 / 486
Digital Law 20 / 295
Regulations 1 / 2,413
Banking 20 / 1,031
Cosmetic Surgery Law 20 / 148
Equity Law 66 / 570
Healthcare Law 27 / 356
Corporate Law 76 / 842
Mental Health Law 17 / 204
IT & Intellectual Property 10 / 1,113
Criminal Law 72 / 1,003
Driving offences 52 / 623
Immigration 220 / 2,281
Licensing Law 37 / 500
Administrative Law 18 / 209
Compliance Law 26 / 461
Domestic Violence Law 81 / 897
Intellectual Property Law 49 / 623
Transport Law 10 / 137
Disability Law 54 / 602
Education 68 / 424
Energy & Transport 2 / 511
Energy Law 28 / 359
Franchise Law 7 / 119
Health and Safety Law 44 / 575
Bribery and Corruption Law 25 / 411
Civil Rights Law 8 / 97
Cybersecurity and Data Protection Law 52 / 894
Dental Law 11 / 56
Discrimination Law 42 / 496
Environmental Law 20 / 393
Equality Law 76 / 1,097
Injunctions Law 73 / 932
National Insurance Law 44 / 423
Privacy Law 26 / 515
Road Traffic Law 35 / 247
Social Law 18 / 224
Surveillance Law 11 / 164
Telecommunications Law 2 / 74
National 83 / 11,165

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Crime/ Criminal Defence

Excellent, local solicitor.

"First experience needing to use a solicitor for a court case. Approachable, gave excellent, timely advice for us to follow. Gave realistic expectations of potential outcome. One of the team was always available to support and provide explanations when required. Represented us well with confidence"

Legal experts tagged in
this review

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Christopher

Company & Commercial

Christopher

"Alice Trainor was the solicitor who dealt with my case and I found her to be a great communicator who is not only reliable but, also, very capable.\nShould the need ever arise, I would have no reservations about using her again or recommending her services to others."

Solicitors tagged in
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Meet the team of Ashtons Legal LLP

Meet the team of Ashtons Legal LLP

Contact & Locations - Ashtons Legal LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Trafalgar House, Meridian Way, Norwich, Norfolk, NR7 0TA

Reviews

5.0 /5 33 Reviews
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Rating

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Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm for expertise across conveyancing, personal injury, probate, wills/LPAs, employment, dispute resolution and complex litigation. Reviews highlight effective, proactive case management, clear practical advice, transparent fees and reliable outcomes. Valued soft skills include empathy, patience, accessibility, strong communication, responsiveness and professionalism; clients also note diligence, attention to detail and a supportive, reassuring manner that makes difficult matters easier to navigate.

clear explanations
prompt communication
professional service
knowledgeable staff
compassionate support
efficient process
responsive team
trustworthy advice
good value
proactive help

ReviewSolicitors Review List

Profile image of Carol Jennings

Carol Jennings

Verified
Housing & Property

Legal assistance with sale

Abby and Kate offered a first class service, very efficient and always at the end of the phone. Greatly appreciate their professional support at all times

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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anonymous

Verified
Wills, Trusts & Probate

Excellent Service

Our Solicitor carefully shepherded my son and I through probate after my mum died. This was obviously a difficult time for us, and there were a number of issues to deal with. Ashtons Legal dealt with all of these patiently and carefully. I would be happy to use them again.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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C Kimberley

Wills, Trusts & Probate

Very helpful and efficient

Working with Sandra Gould to sort out obtaining copies of documents held by Ashtons was a pleasure. Clear communication throughout, personable and efficient. I always recommend Ashtons as they are great at helping with life's legal issues in a human and empathetic manner.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Kevin Quain

Verified
Wills, Trusts & Probate

Client Feedback Questionnaire

I can certify that I was able to ask any questions that I wished in respect to my wishes and am confident that at the right and opportune time, my wishes will be carried out. It was important to me to feel that I am doing the right thing at what feels to me to be the right time. As this was so important to me, I was nervous at the onset of our meetings, but your representatives were understanding and reassuring.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Lacey and Ruby

Verified
Personal Injury

Invaluable support at the very worst time of my life..

My daughter was referred to Alexandra in 2023 due to being a victim of a car crash, that hurt her so badly that she required 10 blood transfusions, induced coma, and 9 days in hospital. My daughter now only has one kidney due to the crash. Alexandra is an amazing Solicitor!!!! She came to meet me at the hospital, and was so kind and understanding, and she made sure that I fully understood everything that I was signing on my daughters behalf. Alexandra has been so patient with me and my daughter, and has shown us compassion and respect throughout our involvement. I felt that Alexandra went above and beyond to ensure that her client, and her clients parent were fully informed, and felt supported. Thank you so much.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Graham Bean

Graham Bean

Wills, Trusts & Probate

Graham

Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.

Legal experts tagged in
this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Mark

Wills, Trusts & Probate

Mark

Harriet Richardson @ Ashton’s solicitors is very professional and always kept us informed on progress with our present enquiry, Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for taking the time to leave this feedback, it is greatly appreciated. We look forward to working with you again in the future.

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Christopher

Company & Commercial

Christopher

Alice Trainor was the solicitor who dealt with my case and I found her to be a great communicator who is not only reliable but, also, very capable. Should the need ever arise, I would have no reservations about using her again or recommending her services to others.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you very much for your five star review and feedback, it is greatly appreciated.

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Gerardine

Gerardine

I am really grateful to the team at Ashton's - from Receptionists through to senior solicitor - for the care and attention that they paid about the matter they helped me with. It involved a short turnaround and they responded with speed and thoroughness, and with patience and reassurance to my nervous questions! I would have no hesitation in contacting them again for help with further legal matters. Everyone I spoke to was easy to deal with.

A representative from Ashtons Legal LLP responded to this review

Thank you for your 5-star review. We look forward to working with you again in the future!

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Reviews

4.8 /5 1889 Reviews
Filter your results
Star rating
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Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm for expertise across conveyancing, personal injury, probate, wills/LPAs, employment, dispute resolution and complex litigation. Reviews highlight effective, proactive case management, clear practical advice, transparent fees and reliable outcomes. Valued soft skills include empathy, patience, accessibility, strong communication, responsiveness and professionalism; clients also note diligence, attention to detail and a supportive, reassuring manner that makes difficult matters easier to navigate.

clear explanations
prompt communication
professional service
knowledgeable staff
compassionate support
efficient process
responsive team
trustworthy advice
good value
proactive help

ReviewSolicitors Review List

Profile image of Aleks

Aleks

Verified

Thank you Michael

I came to Ashtons with a complex partnership dispute, and Michael Frape made all the difference. He is calm, clear and relentless, and he kept me steady through the stressful stretches by always explaining the reasoning behind his advice. He held firm on the points that counted, never overcomplicated things, and was genuinely sensitive to how much was riding on this for me and my family. He cared about the outcome in a real way. The rest of my dealings with the firm were a touch uneven, but Michael was first rate throughout, and he is the reason I would send anyone facing something similar his way. With heartfelt thanks.

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Anonymous

Verified

Excellent service - debt recovery

Effective and proactive debt recovery support. Would recommend.

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Frediano Ziglio

Verified
Company & Commercial

Company restoration

I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ben

Housing & Property

Property sale

Just sold a property with Ashton/Lauren acting on my behalf. Sale was a messy affair with buyer making demands, threats to pull out and at one stage just disappearing for few weeks. Lauren/Ashton legal kept me informed of all progress and managed to untie this knot of vipers. One of the most stand out feature is ease of access to communicate. I had email, office location and even phone number so any concerns could be sorted quickly and efficiently Lastly there was clear and direct communication between Ashton, estate agent and myself. Thank you too all staff at Ashton legal and to Lauren in particular. Ashtons have always granted the needed results and you bring credit to the firm.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Andrii Terekhov

Housing & Property

Andrew Scuse

Andrew Scuse and his assistants provided an excellent service during a long a torturous one year process of selling our property to a difficult buyer

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Frediano Ziglio

Frediano Ziglio

Company & Commercial

Frediano

I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.

Solicitors tagged in
this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Graham Bean

Wills, Trusts & Probate

Graham

Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.

Legal experts tagged in
this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ruth Bowen

Ruth

Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.

Thank you very much for the five star review and feedback, it is greatly appreciated.

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Mark

Wills, Trusts & Probate

Mark

Harriet Richardson @ Ashton’s solicitors is very professional and always kept us informed on progress with our present enquiry, Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future.

Legal experts tagged in
this review

A representative from Ashtons Legal LLP responded to this review

Thank you for taking the time to leave this feedback, it is greatly appreciated. We look forward to working with you again in the future.

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Claire

Employment

Claire

Francesca was an absolute pleasure to deal with, offered sound advice at very short notice - I would recommend her services without hesitation.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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