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Ashtons Legal LLP

4.9 | 24 Reviews 24 Reviews | Care Law
1,911 Total Company Reviews info icon Care Law | info icon 1,911 Total Company Reviews Care Law | info icon 1,911 Total Company Reviews

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Accepting new clients

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 564449

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Ashtons Legal LLP |
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Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 17
Housing & Property 1 / 20
Family Law 1 / 19
Employment 1 / 20
Inheritance Law 1 / 55
Commercial Property 1 / 6
Personal Injury 1 / 194
Commercial and Business Law 1 / 5
Dispute Resolution 1 / 107
Immigration Law 1 / 7
Professional Negligence 1 / 85
Clinical Negligence 1 / 87
Child Law 1 / 6
Crime/ Criminal Defence 1 / 28
Litigation 1 / 8
Company & Commercial 1 / 319
Court of Protection and Deputyship 1 / 3
Construction 1 / 12
Agriculture 1 / 333
Insurance Law 1 / 6
Business Law 1 / 6
Contract Law 1 / 12
Land Law 1 / 12
Consumer 1 / 25
Debt and Tax Law 1 / 6
Company Law 1 / 8
Care Law 1 / 8
Banking 1 / 12
Asset Management 1 / 14
Pensions Law 1 / 6
Welfare & Benefits 1 / 41
Mental Health Law 1 / 3
Money & Tax 1 / 44
Mergers and Acquisitions Law 1 / 7
Planning Law 1 / 7
Corporate Law 1 / 2
Digital Law 1 / 5
Domestic Violence Law 1 / 2
Intellectual Property Law 1 / 6
Cosmetic Surgery Law 1 / 3
Healthcare Law 1 / 16
Regulations 1 / 154
Equity Law 1 / 6
Immigration 1 / 1
Franchise Law 1 / 4
IT & Intellectual Property 1 / 13
Criminal Law 1 / 3
Education 1 / 6
Administrative Law 1 / 8
Cybersecurity and Data Protection Law 1 / 11
Disability Law 1 / 8
Driving offences 1 / 3
Licensing Law 1 / 5
Telecommunications Law 1 / 3
Compliance Law 1 / 15
Transport Law 1 / 5
Dental Law 1 / 1
Energy & Transport 1 / 45
Energy Law 1 / 10
Health and Safety Law 1 / 6
Injunctions Law 1 / 6
National Insurance Law 1 / 8
Privacy Law 1 / 8
Road Traffic Law 1 / 7
Bribery and Corruption Law 1 / 8
Civil Rights Law 1 / 10
Discrimination Law 1 / 9
Environmental Law 1 / 16
Equality Law 1 / 9
Social Law 1 / 13
Surveillance Law 1 / 3
Local 1 / 40
Wills, Trusts & Probate 35 / 3,763
Housing & Property 52 / 4,772
Family Law 58 / 4,224
Employment 21 / 3,622
Inheritance Law 11 / 680
Commercial Property 79 / 3,667
Personal Injury 11 / 2,650
Commercial and Business Law 57 / 355
Dispute Resolution 10 / 1,802
Immigration Law 56 / 1,156
Professional Negligence 8 / 1,298
Clinical Negligence 11 / 1,247
Child Law 150 / 1,640
Crime/ Criminal Defence 60 / 2,142
Litigation 22 / 892
Company & Commercial 10 / 4,183
Court of Protection and Deputyship 75 / 577
Construction 18 / 854
Agriculture 2 / 820
Insurance Law 68 / 659
Business Law 65 / 469
Contract Law 86 / 1,426
Land Law 113 / 1,322
Consumer 26 / 4,415
Debt and Tax Law 8 / 787
Company Law 79 / 970
Care Law 54 / 531
Banking 19 / 1,032
Asset Management 30 / 394
Pensions Law 49 / 488
Welfare & Benefits 5 / 1,050
Mental Health Law 17 / 205
Money & Tax 11 / 1,951
Mergers and Acquisitions Law 52 / 433
Planning Law 39 / 585
Corporate Law 80 / 843
Digital Law 21 / 295
Domestic Violence Law 134 / 896
Intellectual Property Law 49 / 625
Cosmetic Surgery Law 25 / 149
Healthcare Law 23 / 357
Regulations 5 / 2,409
Equity Law 82 / 569
Immigration 174 / 2,284
Franchise Law 10 / 121
IT & Intellectual Property 19 / 1,114
Criminal Law 97 / 1,008
Education 74 / 422
Administrative Law 16 / 212
Cybersecurity and Data Protection Law 46 / 893
Disability Law 46 / 601
Driving offences 43 / 626
Licensing Law 36 / 501
Telecommunications Law 3 / 74
Compliance Law 26 / 462
Transport Law 9 / 137
Dental Law 15 / 56
Energy & Transport 3 / 511
Energy Law 26 / 359
Health and Safety Law 43 / 574
Injunctions Law 74 / 931
National Insurance Law 38 / 422
Privacy Law 30 / 514
Road Traffic Law 27 / 249
Bribery and Corruption Law 38 / 411
Civil Rights Law 8 / 97
Discrimination Law 50 / 499
Environmental Law 18 / 394
Equality Law 65 / 1,097
Social Law 21 / 225
Surveillance Law 22 / 164
National 80 / 11,165

Pinned Reviews

Profile image of Mark

Mark

Wills, Trusts & Probate

Mark

"Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future."

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Jane

Verified
Employment

Tom made it super clear

"Tom spoke clearly and in simple terms which was massively appreciated as I barely understood the legal jargon. He was human and personable and made me feel at ease discussing my situation. I would recommend Tom and Ashton‘s legal on this basis."

Legal experts tagged in
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Meet the team of Ashtons Legal LLP

Meet the team of Ashtons Legal LLP

Contact & Locations - Ashtons Legal LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30 (Open)
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Reviews

4.9 /5 24 Reviews
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Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm’s strengths in conveyancing, personal injury, probate, wills/LPAs, employment and complex dispute work. Reviews highlight deep legal knowledge, efficiency, strong case management and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism; teams are described as responsive, calm under pressure, compassionate and client-focused. Clients also note transparency on costs, attention to detail, proactive problem‑solving and good teamwork, resulting in trust, reassurance and high recommendation rates.

efficient service
clear communication
knowledgeable staff
professional conduct
compassionate support
responsive team
timely updates
attention to detail
proactive handling
good value

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Dispute Resolution

Dispute resolution

The support was patient and thorough. Care was taken to engage with a difficult client and master peculiar circumstances. It was refreshing to deal with a lawyer prepared to represent people, not only corporate entities.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Tasha Earl

Verified
Employment

Legal Services Review

Professional, reliable, and highly organised. Provides excellent legal and administrative support, communicates clearly, and handles confidential matters with care. Demonstrates strong legal knowledge and attention to detail. A valuable asset to our company.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Kevin Quain

Verified
Wills, Trusts & Probate

Client Feedback Questionnaire

I can certify that I was able to ask any questions that I wished in respect to my wishes and am confident that at the right and opportune time, my wishes will be carried out. It was important to me to feel that I am doing the right thing at what feels to me to be the right time. As this was so important to me, I was nervous at the onset of our meetings, but your representatives were understanding and reassuring.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Geoffrey

Verified
Wills, Trusts & Probate

Feedback on LPA

Very well handled by the solicitor in this case - I very much feel it depends on getting the right member of staff - I found Loren Clapham excellent.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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C. Hutchison

Verified
Personal Injury

Excellent

I would like to say that the care and work and compassion i have been shown throughout has been faultless. I have been kept up to date the whole time by Kerry. She is thorough and an excellent solicitor. I would without a second thought recommend her to anyone in need of legal assdistance.

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Thank you for your 5-star review. We will pass on the good feedback to Kerry.

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Other Reviews

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Gerardine

Gerardine

I am really grateful to the team at Ashton's - from Receptionists through to senior solicitor - for the care and attention that they paid about the matter they helped me with. It involved a short turnaround and they responded with speed and thoroughness, and with patience and reassurance to my nervous questions! I would have no hesitation in contacting them again for help with further legal matters. Everyone I spoke to was easy to deal with.

A representative from Ashtons Legal LLP responded to this review

Thank you for your 5-star review. We look forward to working with you again in the future!

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Vicky

Vicky

I cannot fault this company, in particular Amanda Cavanagh, at all. She has been nothing but professional, understanding and compassionate to my Grandfather who she has been representing during what has been a very difficult year due to Covid-19. She has worked tirelessly to keep everything on track and keep us up to date with everything. Would 100% recommend them to anyone in the future and we cannot thank you enough for all you have done! Our heartfelt thanks Vicky and Ray

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A representative from Ashtons Legal LLP responded to this review

Thank you very much for the five star review. We will pass your feedback on to Amanda and the team. Very best wishes.

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Carol

Carol Tournay-Godfrey

Excellent advice

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Richard

Richard

Law

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Reviews

4.8 /5 1911 Reviews
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Star rating
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Clients say

What clients say about Ashtons Legal LLP

Clients praise the firm’s strengths in conveyancing, personal injury, probate, wills/LPAs, employment and complex dispute work. Reviews highlight deep legal knowledge, efficiency, strong case management and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism; teams are described as responsive, calm under pressure, compassionate and client-focused. Clients also note transparency on costs, attention to detail, proactive problem‑solving and good teamwork, resulting in trust, reassurance and high recommendation rates.

efficient service
clear communication
knowledgeable staff
professional conduct
compassionate support
responsive team
timely updates
attention to detail
proactive handling
good value

ReviewSolicitors Review List

Profile image of Desmond

Desmond

Wills, Trusts & Probate

LPAs and the OPG

I'm happy with the perseverance shown by Alan Brown and Stephanie Lems in navigating the intricacies of the above through the Office of the Public Guardian. It was not that straightforward. They also explained the issues involved very clearly so it was easier to take decisions.

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Stephen

Verified
Personal Injury

Expert Advice with Genuine Care and Compassion

After recently settling our personal injury case, we wanted to express our sincere thanks to Richard for everything he did for our family. From the very beginning, what felt like an overwhelming and emotional process was made so much easier by Richard's professionalism, expertise and genuine compassion. There were countless meetings, reports and questions, but throughout it all he kept us fully informed, explained everything clearly, and always made sure we understood each step of the process. Richard's calm and reassuring manner meant we never hesitated to ask questions, no matter how small. We always felt that our interests were being protected, and his guidance, advice and unwavering support were invaluable in helping S achieve the outcome he deserved. He also had an extensive network of highly respected legal-medical professionals whose expertise proved invaluable throughout the case. Having access to such an experienced team gave us great confidence that every aspect of our claim was behing handled to the highest standard. We hope we never need legal representation again, but if we ever do, Richard would be our first call. We would recommend him without hesitation to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely cares about their clients.

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Anonymous

Verified
Crime/ Criminal Defence

Amazing Solicitor!

Maya was amazing during my time with her. She helped walked me through the legal process and while being able to answer any small questions I had. I will definitely recommend her to people I know if they end up having some trouble later in life.

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David Thompson

Wills, Trusts & Probate

Highly Proficient

Loren and her team handled the delicate matter of my wifes probate with professionalism, respectfulness and effiicency. She was compassionate, and friendly, made the whole process clear, and most importantly lifted the legal burden off my shoulders at a tragic period of time.

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Thank you for your review. We appreciate the positive feedback you have given us.

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Tim Gibbs

Housing & Property

First class in every way.

Lauren and her team were efficient and effective in every aspect of my house sale. She came highly recommended and it quickly became clear I was dealing with a knowledgeable and experienced professional. I cannot recommend highly enough.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Leander Dias

Housing & Property

Leander

We recently used Ashtons Legal for the purchase of our first home and couldn't be happier with the service we received. A special thank you to Kathryn Smith and Sienna Vincent, who were excellent throughout the entire process. They were responsive, efficient, professional and always willing to answer our questions, no matter how small. Communication was clear and timely, and they consistently kept pace with us whenever we needed information or decisions quickly. Buying a house can be stressful, and we'd heard plenty of horror stories from friends and family about conveyancing solicitors. Thankfully, our experience with Ashtons Legal was the complete opposite. Kathryn and Sienna helped keep everything on track, proactively dealt with issues as they arose, and gave us confidence throughout the transaction. The service was worth every penny and we would not hesitate to recommend Ashtons Legal to anyone purchasing a property. Thank you again for helping us secure our new home.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ben Rideout

Personal Injury

Ben

It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.

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Thank you for your review. We appreciate the positive feedback you have given us.

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Frediano Ziglio

Company & Commercial

Frediano

I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Graham Bean

Wills, Trusts & Probate

Graham

Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ruth Bowen

Ruth

Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.

Thank you very much for the five star review and feedback, it is greatly appreciated.

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