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Ashtons Legal LLP

4.9 | 130 Reviews 130 Reviews | Family Law
1,945 Total Company Reviews info icon Family Law | info icon 1,945 Total Company Reviews Family Law | info icon 1,945 Total Company Reviews

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Accepting new clients

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 564449

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Ashtons Legal LLP |
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Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
91%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 18
Housing & Property 1 / 20
Employment 1 / 21
Personal Injury 1 / 194
Family Law 1 / 20
Clinical Negligence 1 / 87
Company & Commercial 1 / 319
Dispute Resolution 1 / 33
Commercial Property 1 / 19
Agriculture 1 / 337
Litigation 1 / 9
Consumer 1 / 26
Crime/ Criminal Defence 1 / 28
Inheritance Law 1 / 23
Welfare & Benefits 1 / 40
Contract Law 1 / 12
Money & Tax 1 / 44
Regulations 1 / 154
Land Law 1 / 13
Professional Negligence 1 / 85
Court of Protection and Deputyship 1 / 4
Banking 1 / 13
Debt and Tax Law 1 / 6
Driving offences 1 / 5
Company Law 1 / 8
Compliance Law 1 / 14
Construction 1 / 12
Corporate Law 1 / 2
Criminal Law 1 / 31
IT & Intellectual Property 1 / 14
Licensing Law 1 / 6
Mergers and Acquisitions Law 1 / 8
Business Law 1 / 7
Child Law 1 / 7
Commercial and Business Law 1 / 5
Energy & Transport 1 / 45
Immigration 1 / 1
Injunctions Law 1 / 7
Insurance Law 1 / 7
Intellectual Property Law 1 / 7
Planning Law 1 / 8
Regulatory Law 1 / 252
Administrative Law 1 / 7
Asset Management 1 / 13
Bribery and Corruption Law 1 / 9
Care Law 1 / 5
Civil Rights Law 1 / 6
Cosmetic Surgery Law 1 / 3
Cybersecurity and Data Protection Law 1 / 11
Dental Law 1 / 1
Digital Law 1 / 5
Disability Law 1 / 8
Discrimination Law 1 / 8
Domestic Violence Law 1 / 2
Education 1 / 7
Energy Law 1 / 9
Environmental Law 1 / 13
Equality Law 1 / 9
Equity Law 1 / 6
Franchise Law 1 / 4
Health and Safety Law 1 / 6
Healthcare Law 1 / 6
Immigration Law 1 / 7
Mental Health Law 1 / 4
National Insurance Law 1 / 9
Pensions Law 1 / 7
Privacy Law 1 / 9
Road Traffic Law 1 / 7
Social Law 1 / 13
Surveillance Law 1 / 3
Telecommunications Law 1 / 3
Transport Law 1 / 6
Local 1 / 40
Wills, Trusts & Probate 40 / 3,802
Housing & Property 43 / 4,779
Employment 26 / 3,624
Personal Injury 10 / 2,651
Family Law 67 / 4,225
Clinical Negligence 11 / 1,247
Company & Commercial 10 / 4,183
Dispute Resolution 9 / 1,811
Commercial Property 83 / 3,673
Agriculture 2 / 826
Litigation 26 / 905
Consumer 27 / 4,419
Crime/ Criminal Defence 55 / 2,155
Inheritance Law 15 / 689
Welfare & Benefits 5 / 1,053
Contract Law 98 / 1,433
Money & Tax 11 / 1,954
Regulations 5 / 2,413
Land Law 122 / 1,330
Professional Negligence 12 / 1,297
Court of Protection and Deputyship 8 / 581
Banking 21 / 1,033
Debt and Tax Law 10 / 789
Driving offences 39 / 632
Company Law 87 / 974
Compliance Law 27 / 450
Construction 20 / 854
Corporate Law 85 / 849
Criminal Law 25 / 1,016
IT & Intellectual Property 23 / 1,113
Licensing Law 44 / 504
Mergers and Acquisitions Law 56 / 437
Business Law 72 / 477
Child Law 177 / 1,652
Commercial and Business Law 66 / 365
Energy & Transport 4 / 510
Immigration 177 / 2,287
Injunctions Law 79 / 935
Insurance Law 77 / 660
Intellectual Property Law 55 / 627
Planning Law 45 / 587
Regulatory Law 1 / 262
Administrative Law 18 / 217
Asset Management 35 / 398
Bribery and Corruption Law 42 / 414
Care Law 60 / 538
Civil Rights Law 9 / 97
Cosmetic Surgery Law 26 / 147
Cybersecurity and Data Protection Law 54 / 894
Dental Law 15 / 56
Digital Law 21 / 296
Disability Law 49 / 603
Discrimination Law 54 / 502
Domestic Violence Law 148 / 903
Education 79 / 423
Energy Law 28 / 359
Environmental Law 21 / 395
Equality Law 74 / 1,098
Equity Law 93 / 571
Franchise Law 10 / 122
Health and Safety Law 45 / 577
Healthcare Law 26 / 358
Immigration Law 71 / 1,167
Mental Health Law 20 / 208
National Insurance Law 41 / 424
Pensions Law 52 / 489
Privacy Law 37 / 514
Road Traffic Law 31 / 254
Social Law 22 / 225
Surveillance Law 25 / 163
Telecommunications Law 3 / 75
Transport Law 11 / 140
National 82 / 11,377

Pinned Reviews

Profile image of Mark

Mark

Wills, Trusts & Probate

Mark

"Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future."

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Jane

Verified
Employment

Tom made it super clear

"Tom spoke clearly and in simple terms which was massively appreciated as I barely understood the legal jargon. He was human and personable and made me feel at ease discussing my situation. I would recommend Tom and Ashton‘s legal on this basis."

Legal experts tagged in
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Meet the team of Ashtons Legal LLP

Meet the team of Ashtons Legal LLP

Contact & Locations - Ashtons Legal LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30 (Open)
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Reviews

4.9 /5 130 Reviews
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Rating

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Clients say

What clients say about Ashtons Legal LLP

The firm is praised for expertise across conveyancing, wills and probate, lasting powers of attorney, personal injury, criminal defence, employment and dispute resolution. Clients valued its ability to handle complex property matters, compensation claims and sensitive family situations with skill and efficiency. Soft skills repeatedly highlighted include clear communication, responsiveness, patience, empathy, professionalism and reassurance. Reviewers also noted the team’s thorough preparation, practical advice, strong advocacy and willingness to go above and beyond, often helping to reduce stress and achieve excellent outcomes.

Great communication
Highly professional
Clear explanations
Very supportive
Knowledgeable advice
Prompt responses
Efficient service
Compassionate approach
Excellent support
Kept informed

ReviewSolicitors Review List

Profile image of Andy Harvey

Andy Harvey

Family Law

First Rate Service

Nathalie and the team helped me through a difficult marital breakup. Throughout the whole period I was kept fully updated with developments and given really helpful advice. I would strongly recommend.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reny

Family Law

Nathalie Fearnley

I would like to thank Nathalie and her team for their assistance, hard work and support throughout my cases. I wish you and your team all the best.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Allan Riley

Verified
Family Law

Allan Riley

Ashtons were a pleasure to deal with, and I would recommend them.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Family Law

Lasting Power of Attorney

Ashtons were great value for money and gave sensible advice. They provided a first-class service, and I would recommend them.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Elizabeth Ramsden

Verified
Family Law

Lasting Power of Attorney

I have been a client for around 20 years and have always been looked after by Amanda Smitherman. Amanda is very friendly and helpful, answering questions and explaining everything to me. She is extremely professional and every visit is followed up by a letter detailing oout everything we discussed. I would not hesitate to seek her professional advice at any time.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Aslesha

Aslesha

Aslesha

I was helped by Emily from Ashtons for a separation agreement and was very happy with the service provided.

A representative from Ashtons Legal LLP responded to this review

Thank you very much for your five star review and feedback.

0
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Tressa

Tressa

Long complicated drawn out divorce, with residence of children on top, professional, patient and friendly service, always trying to find a solution, Thank you

A representative from Ashtons Legal LLP responded to this review

Thank you very much for your five star review and feedback.

0
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Leanne

Leanne jayne

Still waiting for conclusion on a divorce nearly 2 years in total. Poor communication and so very slow in chasing anything.

A representative from Ashtons Legal LLP responded to this review

We are sorry to hear that you are not entirely happy with the service you have received so far. We strive to provide a positive experience for every client and would like the opportunity to discuss this with you further. Please contact our Client Relationship Manager, Dave Richardson, on 01603 703230 or email dave.richardson@ashtonslegal.co.uk. Kind regards. Vicki

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Reviews

4.8 /5 1945 Reviews
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Star rating
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Clients say

What clients say about Ashtons Legal LLP

The firm is praised for expertise across conveyancing, wills and probate, lasting powers of attorney, personal injury, criminal defence, employment and dispute resolution. Clients valued its ability to handle complex property matters, compensation claims and sensitive family situations with skill and efficiency. Soft skills repeatedly highlighted include clear communication, responsiveness, patience, empathy, professionalism and reassurance. Reviewers also noted the team’s thorough preparation, practical advice, strong advocacy and willingness to go above and beyond, often helping to reduce stress and achieve excellent outcomes.

Great communication
Highly professional
Clear explanations
Very supportive
Knowledgeable advice
Prompt responses
Efficient service
Compassionate approach
Excellent support
Kept informed

ReviewSolicitors Review List

Profile image of Mr and Mrs Reilly

Mr and Mrs Reilly

Verified

Excellent service from start to finish! ⭐️⭐️⭐️⭐️⭐️

We had a really positive experience with Kate and the team (Kim Clapham, Abby Dalziel, Lauren Briggs and Sienna Vincent) at Ashtons Legal while handling both the sale of our property and the purchase of our new home. From start to finish, the communication was excellent, and their response times were consistently quick. We always felt kept informed and knew we could get in touch whenever we had a question or needed an update. Kate and her team were professional, efficient and reassuring throughout what can be quite a stressful process. They handled everything smoothly and made the whole experience much easier for us. We would definitely recommend Kate and the team at Ashtons Legal to anyone looking for a reliable and professional conveyancing team. Thank you for all your hard work! 😊

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Elly

A difficult experience made easier

Loren guided me through the probate maze following the death of my mother. It was a somewhat complicated process, which I, as most of us are, was ignorant of. Loren advised me clearly and concisely and was there for all the daft questions I had. A very knowledgeable and personable young lady who I have no hesitation in recommending.

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Tony

Verified
Wills, Trusts & Probate

Wills - difficult subject dealt with kindness - integrity

Our solicitor was incredibly patient - understanding whilst being very professional. Highly recommend!

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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ECH

Verified
Regulatory Law

Review for Ashtons

Achieved the desired outcome! Ashtons met me well, did the knowledge work and appointed a great Barrister and supported me throughout.

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Thank you for your review. We appreciate the positive feedback you have given us.

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Karl Howkins

Verified
Dispute Resolution

Hard fought legal case by large company against private individual

Michael was exemplary throughout of case. He is tenacious and very thorough at all times, whilst also providing a good ear and support when needed. We were very grateful to have him in our corner. I couldn't recommend him highly enough.

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Other Reviews

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Paul Hewett

Paul

Dear Sir/Madam, Formal Complaint – Failure to Provide a Quotation and Poor Communication I am writing to formally express my dissatisfaction with the service I received from Ashtons Legal’s Bury St Edmunds office regarding a proposed commercial property transaction. Over a period of approximately two weeks, I contacted your office on three separate occasions to chase a quotation for the legal work associated with the purchase. On each occasion, your reception staff advised that they would escalate my concerns and ask the relevant team to contact me. Despite these assurances, I received no return call, quotation or meaningful update. A commercial property transaction requires prompt and dependable professional support. Having to repeatedly chase a firm simply to obtain an initial quotation gave me no confidence that my transaction would be handled with the necessary urgency or level of communication. As a result, I have decided to instruct one of your competitors. It is extremely disappointing that Ashtons Legal lost the opportunity to act for me, not because of the proposed fees or complexity of the transaction, but because nobody took the time to respond. Based on my experience, I could not recommend Ashtons Legal to anyone requiring a responsive and reliable legal service. Unless prospective clients have several months to spare and are prepared to continually chase for updates, they may be better advised to approach another firm. I would appreciate confirmation that this complaint has been recorded and reviewed by the appropriate person within the firm. Yours faithfully, Paul Hewett

0
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Tye Farm

Housing & Property

Tye

I would highly recommend Ashtons Legal for their outstanding service and support throughout our house purchase. A special thank you to Andrew Skuse and Rachel Chilton, who were absolutely fantastic from start to finish. Their professionalism, expertise, communication, and dedication made what could have been a very stressful process feel so much easier. They went above and beyond to help ensure everything was handled smoothly and, ultimately, made our house purchase possible. We are incredibly grateful for all their hard work and would not hesitate to recommend Andrew, Rachel, and the team at Ashtons Legal to anyone looking for a professional, reliable, and supportive legal team. Thank you once again for everything!

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A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Darren Howe

Employment

Darren

The speed of execution was perfect, due to the short time frame available. Emily was unbelievably professional, knowledgeable and empathetic. 5 star, highly recommend

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Thank you for your review. We appreciate the positive feedback you have given us.

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Kavi Kamal

Court of Protection and Deputyship

Kavi

Ross Blows was extremely professional, knowledgeable, patient, and always happy to answer my questions, which made what could have been a stressful experience much easier. From start to finish, everything was explained clearly, and I was kept informed throughout the process. Thank you.

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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Julia Firth

Personal Injury

Julia

Claudia was both professional and friendly easy to talk to and made it easy for me to understand the process. And the best direction to take

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Thank you for your review. We appreciate the positive feedback you have given us.

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