Wills, Trusts & Probate
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5,578 Total Company Reviews
Wills, Trusts & Probate
|
5,578 Total Company Reviews
Regus House, Windmill Hill Business Park, Whitehill Way, Swindon, Wiltshire, SN5 6QR
Accepting new clients
Regus House, Windmill Hill Business Park, Whitehill Way, Swindon, Wiltshire, SN5 6QR
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004418
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Regus House, Windmill Hill Business Park, Whitehill Way, Swindon, Wiltshire, SN5 6QR
What clients say about Poole Alcock LLP
Clients praise the firm for expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, probate, settlement agreements, family matters and immigration work. Reviews highlight strong technical knowledge, clear guidance, practical advice and efficient handling of time sensitive cases. Clients especially value the team’s friendly, approachable and reassuring manner, alongside prompt communication, professionalism, patience and genuine support. The firm is also consistently described as responsive, thorough and easy to deal with, making complex legal matters feel straightforward and less stressful.
This review was submitted by a verified client of Poole Alcock LLP.
I was very impressed with the professionalism, competence and friendly manner of the solicitor.
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This review was submitted by a verified client of Poole Alcock LLP.
Dealing with a difficult situation, I was given all the help, time and understanding to make an informed outcome.
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Thank you for your kind review. We understand how challenging these situations can be, and we're pleased that we were able to provide the time, support, and understanding you needed to make an informed decision. Thank you for placing your trust in us, and we wish you all the very best for the future.
This review was submitted by a verified client of Poole Alcock LLP.
Helpful, easy to contact and arrange, valued the option of the free service, associated with the National Trust.
Legal experts tagged in
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Thank you for your lovely feedback Freda. We're delighted to hear that you found our service helpful and easy to arrange. It's particularly pleasing to know that you valued the free service available through our association with the National Trust. Thank you for taking the time to share your experience, and we wish you all the very best for the future.
Awful experience with these solicitors over the past 12 months whilst they have been dealing with my late fathers estate. Very ignorant and very slow to respond.
Thank you for bringing your concerns to our attention. We are sorry to hear that you were unhappy with the level of communication and the timescales involved in dealing with your late father's estate particularly at what we understand is already a difficult time following the loss of your father. We understand how important clear communication and timely updates are, and we are sorry that you felt we fell short in these areas. We appreciate your feedback and will use it to help improve the service we provide to our clients.
This review was submitted by a verified client of Poole Alcock LLP.
Daisy Mason was excellent. She thoroughly and clearly explained the process to the both of us and received a very professional service. Would highly recommend.
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Thank you Melanie for your kind feedback. We are delighted to hear that Daisy Mason provided such a positive experience. Taking the time to explain the process clearly and thoroughly is something we pride ourselves on, and we're pleased that you both felt supported throughout. Thank you for your recommendation and for placing your trust in us.
Provided an excellent service for our will. Charles explained everything clearly and gave wonderful , clear advice.
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Thank you so much for the great 5 star review Gerard. We are very happy that Charles has been able to help with this matter and will pass on your very kind words to him. Very best wishes.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
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We are very happy Alison that James and his team have been able to help in what I am sure has been a very stressful time for you. Its great to know that you will recommend us and look forward to working with your parents. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.
Great firm! We were worried using a firm that weren’t local, but there were really good. Paperwork was send next day delivery, all questions answered promptly. Superb all round!
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Thank you so much for the fantastic 5 star review. We are thrilled that you have enjoyed your experience with Poole Alcock and look forward to working with you again. Very best wishes.
James Williams team in Poole Alcock were very efficient, and supportive whilst selling my parents house for the estate. There were issues with the purchaser and the staff kept on top of the issues and concluded the sale effectively.
What clients say about Poole Alcock LLP
Clients praise the firm for expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, probate, settlement agreements, family matters and immigration work. Reviews highlight strong technical knowledge, clear guidance, practical advice and efficient handling of time sensitive cases. Clients especially value the team’s friendly, approachable and reassuring manner, alongside prompt communication, professionalism, patience and genuine support. The firm is also consistently described as responsive, thorough and easy to deal with, making complex legal matters feel straightforward and less stressful.
This review was submitted by a verified client of Poole Alcock LLP.
Very friendly and knowledgeable. Explained the process really well.
Legal experts tagged in
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This review was submitted by a verified client of Poole Alcock LLP.
I was very impressed with the professionalism, competence and friendly manner of the solicitor.
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This review was submitted by a verified client of Poole Alcock LLP.
I received a professional, speedy + informative service from Elinor and the team. Everyone I spoke with was incredibly friendly - thank you for the support.
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Thank you Helen for your kind review. We’re delighted to hear that Elinor and the team provided a professional, speedy, informative, and efficient service throughout. It’s especially pleasing to know that you found everyone friendly and supportive. We really appreciate your feedback and wish you all the best for the future.
Excellent service. Professional and friendly.
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Thank you for taking the time to complete the questionnaire and the great 5 star review Rob. We are very happy that you found Tim to be professional and friendly and provided you with excellent service. Very best wishes.
This review was submitted by a verified client of Poole Alcock LLP.
Elinor was very helpful and I appreciated her advice. Quick turnaround from my initial enquiry to the advice meeting - would recommend.
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Thank you for your kind review Mark. We’re glad to hear that Elinor was able to provide helpful advice and support, and that you were pleased with the quick turnaround from your initial enquiry to your meeting. Your recommendation is greatly appreciated, and we wish you all the best for the future.
A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.
Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.
Emily Brown and her team were great and super helpful throughout the whole conveyancing process.
We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.
Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.
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James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.
The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!
Solicitors tagged in
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Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.
Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
Solicitors tagged in
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Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.
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