Poole Alcock LLP

01915004369

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...

Address
4 Admiral Way
Regus House
Doxford International Business Park
Tyne and Wear
SR3 3XW
01915004369
www.poolealcock.co.uk/?utm_source=Review+Solicitors

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Accreditations

Other locations

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Available lawyers at Poole Alcock LLP

Claire Ellis

Charles Smalley

Chloe Heath

Amelia Johnson

Trainee Licensed Conveyancer

Chloe Burgis

Daniel Brooks

Chloe Podmore

Darren Neighbour

Anna Kuckova

Cheryl Cooper

Legal Executive- Care Team Leader

Cherry Riddlesdin

Elinor Hind

Alisha Kirkham

Solicitor - Real Estate

Daisy Mason

Derek MacDonald

How Poole Alcock LLP Compares

Value for money

Limited data.

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 25%

Overpriced 0%

About Right 75%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Wills, Trusts & Probate

Crime/ Criminal Defence

IT & Intellectual Property

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

2259
Very Good

154
Average

18
Poor

10
Awful

61

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Employment

Verified review

Matter Type:

Settlement Agreements

Tony Day

March 15, 2024

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Collected on:

Settlement Agreement

Working with with Poole & Alcock has been a positive experience. From the very start they have been easy to contact, professional and friendly. Their support and advise going through this process has been invaluable. I would recommend this team to my family and friends.

Solicitor named in this review:
Jamie Riseley

Jamie Riseley

A representative from Poole Alcock LLP responded to this review on 15 March, 2024:

Hi Tony thank you very much for your review we really appreciate your great feedback. We hope to work with you again in the future.

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Housing & Property

Verified review

Matter Type:

Right of Way and Rights to Light

Mark

March 06, 2024

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Collected on:

Professional Service

Straight forward. James and the team are polite, professional and efficient. We would use Poole Alcock again should the occasion arise at a future date.

Solicitor named in this review:
James Williams

James Williams

A representative from Poole Alcock LLP responded to this review on 08 March, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Child Custody

Rebecca

February 23, 2024

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Collected on:

Advice on family matters

Absolutely amazing on a delicate situation. Reassured me I was in good hands and will definitely reach out if needed in the future

Solicitor named in this review:
Rosemary Taylor

Rosemary Taylor

A representative from Poole Alcock LLP responded to this review on 23 February, 2024:

Hi Rebecca its lovely to hear you were reassured. Thank you for your lovely review and for taking the time to leave such great feedback its very much appreciated.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Susan Rose

February 08, 2024

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Collected on:

Helpful and Concise

Helpful and concise in advice received. Respectful in nature of circumstances.

Solicitor named in this review:
Verity Mckay

Verity Mckay

A representative from Poole Alcock LLP responded to this review on 08 February, 2024:

Hi Susan, thank you for your lovely review, all the best for the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Leo

January 12, 2024

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Collected on:

Fast Service

Really good and quick service. Impressed with how they dealt with my query

Solicitor named in this review:
Eve Bright

Eve Bright

A representative from Poole Alcock LLP responded to this review on 16 January, 2024:

Thank you for your review, Leo. We are pleased Eve dealt with your query so efficiently for you.

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Employment

Verified review

Matter Type:

Redundancy

Anonymous

December 29, 2023

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Collected on:

Very helpful during redundancy contract review

Poole Alcock were very professional, friendly and helpful. I felt supported, all information was clear and precise.

Solicitors named in this review:
Jamie Riseley Emily Muncey

Jamie Riseley

Emily Muncey

A representative from Poole Alcock LLP responded to this review on 03 January, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Commercial Property

Matter Type:

Sales or purchases of shops, factories, warehouses, offices and licensed premises

Neda

December 21, 2023

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Collected on:

Highly skilled professionals

I had a great experience with Nicky, Maddie and team. They dealt with my commercial sale with ease. l found them to be polite, communicative, fair, clear, very knowledgeable and confident with the transaction. I definitely felt I was in safe hands. I will not hesitate to use them again for any future transactions.

Solicitor named in this review:
Nichola Armstrong

Nichola Armstrong

A representative from Poole Alcock LLP responded to this review on 21 December, 2023:

Hi Neda thank you so much for your great review, its so nice to hear such lovely feedback from our Clients. We look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Unmarried Couples' Rights

Katie

November 16, 2023

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Collected on:

Consultation with Chloe

Had a free consultation with Chloe which was really reassuring. She explained some processes and answered some financial questions I had. She was friendly and supportive :)

Solicitor named in this review:
Chloe Podmore

Chloe Podmore

A representative from Poole Alcock LLP responded to this review on 17 November, 2023:

Hi Katie, thank you so much for your lovely review. we really do appreciate your great feedback.

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Employment

Verified review

Matter Type:

Settlement Agreements

Rob Thomson

November 14, 2023

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Collected on:

Recent employment representation

I recently needed help with an employer relations matter. The professional support I received from Poole Alcocks specialist legal experts was first class. The advice I received was spot on and a positive outcome achieved. Communications were speedy with different members of the team getting back to me, if my appointed legal representative wasn't available. Thank you for the excellent management of my case, at what was a difficult time for me.

Solicitor named in this review:
Jamie Riseley

Jamie Riseley

A representative from Poole Alcock LLP responded to this review on 17 November, 2023:

Hi Rob thanks for your great review. We are so pleased we could help you at a difficult time and make things that little easier for you. We really do appreciate your lovely feedback.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Anonymous

November 02, 2023

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Collected on:

Will & Probate

Thank you for your friendly and efficient service.

Solicitor named in this review:
Andrew Roberts

Andrew Roberts

A representative from Poole Alcock LLP responded to this review on 08 November, 2023:

HI thank you for the lovely feedback and we are grateful for you taking the time to do this review for us.

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

sharna

November 11, 2023

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Collected on:

sharna

Excellent service. Professional and competent team Thank you to James Williams and his team for making the process so smooth and getting things wrapped up as quick as possible. Excellent communication throughout would use again and recommend

Solicitor named in this review:
James Williams

James Williams

A representative from Poole Alcock LLP responded to this review on 20 November, 2023:

Thank you for your great review, Sharna. We're delighted that James and his team made the process so smooth and efficient for you. We love recommendations, so please do tell your friends, and of course, if there is anything else we can help you with, just get in touch.

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Wills, Trusts & Probate

Matter Type:

Wills

Adam

September 13, 2023

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Collected on:

Adam

Very professional throughout with excellent communication

Solicitor named in this review:
Claire Ellis

Claire Ellis

A representative from Poole Alcock LLP responded to this review on 14 September, 2023:

Thank you for your review, Adam.

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heythereyourself

April 27, 2024

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heythereyourself

Sorted my first house purchase for me

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Irene

April 27, 2024

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Irene

Emily brown and Ellie were absolute stars they helped me so much and were always there to reassure me if I needed it I’d definitely recommend them both Poolealcock are lucky to have them in there team

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josh

April 27, 2024

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josh

Poole Alcock have been fantastic with out house sale and purchase. Especially on the communication front, they always had the answer to my questions and were always available via phone or email. Very professional!

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Poole Alcock LLP are accredited by

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Legal services

Personal areas of law

Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Trusts
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Workplace Slip and Trip
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Litigation for Holiday and Residential Parks
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Development agreements
- Development loan facilities
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
IT & Intellectual Property
- Copyright
- Domain Names
- GDPR
- Patents
- Personality and Image Rights
Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Poole Alcock LLP

Accreditations

Other locations

Available lawyers at Poole Alcock LLP

How Poole Alcock LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Settlement Agreement

Professional Service

Advice on family matters

Helpful and Concise

Fast Service

Very helpful during redundancy contract review

Highly skilled professionals

Consultation with Chloe

Recent employment representation

Will & Probate

Reviews collected from

sharna

Adam

heythereyourself

Irene

josh

Poole Alcock LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter