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We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...
Poole Alcock Llp
have 100 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock Llp on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock Llp. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Poole Alcock Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
I had an initial call and everything has been great.
A representative from Poole Alcock Llp responded to this review on 11 June, 2025:
Many thanks for your positive feedback, we really appreciate it. Very best wishes moving forward.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
Enquired about some initial divorce and finance advice. Very helpful, happy with advice provided so far. Thank you.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Natalie,
Collected on:
This review is for a different branch.
Very helpful - thank you. I appreciate your advice very much.
A representative from Poole Alcock Llp responded to this review on 18 June, 2025:
Thank you Natalie for the 5 star review and for taking the time to complete the questionnaire. We are delighted that Chloe has been able to help you in this matter. Very bet wishes.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Yvonne Thomson
Collected on:
This review is for a different branch.
Eve was very professional but pleasant and personable. Explained everything in great detail.
A representative from Poole Alcock Llp responded to this review on 18 June, 2025:
We are so pleased Yvonne that Eve has been able to give you advice you needed, and explain things to you in detail. Please do not hesitate to get in touch if we can help any further.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Sabirah's advice made me feel much more relaxed about my situation. I recommend her.
A representative from Poole Alcock Llp responded to this review on 18 June, 2025:
Many thanks for completing the questionnaire and for taking the time to give us a great 5 star review. We are very happy that Sabirah has been able to make you feel much more relax4ed about your situation and we are delighted that you will recommend her. Very best wishes.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Really helpful - first person I have spoken to that was interested in my problem. Restored my faith. You've been amazing
A representative from Poole Alcock Llp responded to this review on 18 June, 2025:
Thank you so much for the great 5 star review and for sharing your very positive experience with us. We are absolutely delighted that you have had such a good experience and that Tim was helpful and has restored your faith and will pass on your very kind words. Please do not hesitate to get in touch again if we can be of any further help. Very best wishes.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Professional, knowledgeable, kind and understanding to my situation. Supportive to my situation as well.
A representative from Poole Alcock Llp responded to this review on 18 June, 2025:
We are very happy that we have been able to offer you support in your situation and really appreciate the 5 star review. Very best wishes.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Educational and inspiring. Relieved now more more armed - gave me hope. Very professional and empathetic.
A representative from Poole Alcock Llp responded to this review on 18 June, 2025:
Thank you for sharing your positive experience and for taking the time to give us a 5 star review. We are thrilled that Tim has been able to help you and you now feel better equipped to deal with your situation. Please do get in touch if we can offer any further help.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Absolutely fantastic,, I'm going to smash it. Fabulous.
A representative from Poole Alcock Llp responded to this review on 18 June, 2025:
Thank you for completing the questionnaire and for the great 5 star review. Please do get in touch if we can help any further. Very best wishes.
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Matter Type:
Employment Law
Solvita
Collected on:
This review is for a different branch.
Outstanding Legal Support That Made a World of Difference
Navigating a complex legal issue is an incredibly daunting prospect, but the service I received from Poole Alcock LLP was nothing short of exceptional. From the very first interaction, I was treated with compassion, understanding, and the utmost professionalism.
What truly set this firm apart was the clarity and consistency of their communication. I was never left in the dark, wondering about the progress of my case. Every development was explained to me in plain English, and my solicitor was always available to answer my questions, no matter how trivial they may have seemed. This open and honest dialogue fostered a sense of trust and reassurance during a particularly stressful time.
The legal advice I was given was not only astute but also tailored to my specific circumstances. I felt that my solicitor genuinely had my best interests at heart, and they navigated the intricacies of my case with a remarkable level of diligence and expertise. The entire process was handled with a high degree of efficiency, and I was kept informed at every stage, which significantly eased my anxieties.
Beyond their legal proficiency, the human element of their service was truly commendable. The entire team was approachable, empathetic, and supportive, making a challenging situation far more manageable. I am incredibly grateful for their guidance and would not hesitate to recommend their services to anyone in need of first-class legal representation. They are a credit to their profession.
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Matter Type:
Residential Conveyancing
Chris
Collected on:
James and his team, dealt with the sale of my property in a most professional manner. Calls and emails were always answered very promptly and with clarity. The enquiries from buyer’s solicitor was responded too promptly after conferring with me. I have used Poole Alcock on many occasions and will continue to do so in the future. Highly recommend.
A representative from Poole Alcock Llp responded to this review on 04 June, 2025:
Thank you Chris for such a great 5 star review. We are delighted that James and his team have been able to help you in this matter and thrilled that you have continued your business with us. We look forward to working with you again. Very best wishes.
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Rachel
Collected on:
Clear communication, transparent pricing, efficient team and super friendly. Would recommend!
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Jess
Collected on:
The team were professional, fast and efficient throughout. I would highly recommend.
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Iain
Collected on:
I urgently required legal advice and was thoroughly impressed by the prompt and highly proficient response I received. The entire team was exceptionally receptive, courteous, and communicative. Their professionalism and efficiency in handling the matter exceeded my expectations and brought the issue to a swift and satisfactory resolution.
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Matter Type:
Residential Conveyancing
Richard
Collected on:
I have used these solicitors previously for a house purchase and I've now decided to use them for a house sale, everything was explained clearly as to costs and what is included etc, simple and easy process to get the ball rolling.
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Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.
