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How Poole Alcock LLP Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 22%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1641
  • Very Good

    90
  • Average

    2
  • Poor

    7
  • Awful

    33

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Catalina

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Divorce

Catalina

February 29, 2024

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Collected on:

Knowledgeable and empathic

Erin was very kind to take the time and talk me through the process.
She felt very empathetic and reassuring

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Charlie

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Residential Conveyancing

Charlie

February 22, 2024

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Collected on:

Great service and brilliant communication

Really great experience, friendly and knowledgeable. Thankyou

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Les

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Wills

Les

February 08, 2024

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Collected on:

Exceeded Expectation

My 98 year old Father wished to make changes to his existing Will, Drawn up by another local Solicitor. On Enquiring they would not even offer an appointment for 3 months. Which was concerning given his age. I approached Poole Alcock who have provided legal service to my family for several years. An appointment was made the following week. the draft available 3 working days later with an appointment to sign the following week.
Outstanding Service.

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Mr J Daniel

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Settlement Agreements

Mr J Daniel

December 21, 2023

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Collected on:

Employment Law - Representation for redundancy notice.

James guided me through the process, giving clear and precise advice, as and when required.
Everything was completed in the required time and, to a good quality of service.

I have no hesitation in recommending Poole alcock solicitor, for your employment law enquiries.

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Anonymous

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Service Charge Disputes

Anonymous

December 06, 2023

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Collected on:

An incredibly professional service

Vicky was an amazing solicitor in my first purchase. As a first time buyer, Vicky's help was invaluable, and she was able to give easy to understand communications that helped me to understand the process and move forward easily and smoothly.

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Anonymous

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Children

Anonymous

November 22, 2023

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Collected on:

very helpful

Very helpful

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Doreen

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Unmarried Couples' Rights

Doreen

November 10, 2023

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Collected on:

Reassuring advice

Nicole was helpful knowledgeable and professional I felt safe and armed with knowledge to move forward and make an informed decision based on the information she provided

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Helen

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Probate

Helen

November 02, 2023

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Collected on:

Very helpful

Very helpful and understanding of my situation.

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Anonymous

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Residential Conveyancing

Anonymous

October 05, 2023

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Collected on:

ID1

Excellent

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Brian Nicklin

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Residential Conveyancing

Brian Nicklin

August 11, 2023

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Collected on:

Conveyancing Query

Very pleased with the outcome of my visit to the office today. Please to come in to the office.

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Reviews collected from

David

Matter Type:

Divorce

David

April 05, 2023

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Collected on:

David

Very easy to work with ,professional and relaxed

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Chris

Matter Type:

Residential Conveyancing

Chris

June 06, 2022

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Collected on:

Chris

I would like to thank Poole Alcock Solicitors and Lili-Mai Rushton in particular for the swift handling of the conveyancing of my mothers estate. She proved to be very diligent and professional in this matter and kept us up to speed on all matters involved during this process. Lili-Mai showed that she is a great asset to your company.

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Emily

Matter Type:

Residential Conveyancing

Emily

February 03, 2022

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Emily

I am extremely satisfied with the support I received from Poole Alcock during the purchase of my first property. My solicitor James was fantastic from start to finish. He kept me fully informed and kept on the ball with the sellers solicitors throughout. He listened to my requirements and fully understood my needs, making the process clear and simple. I couldn't recommend James enough.

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rosey

Matter Type:

Employment Law

rosey

January 26, 2022

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Collected on:

rosey

From the minute I made contact with Poole Alcock they have been nothing but helpful insightful and plesent. I know that moving forward any legal advise I require will be coming from this firm. I would also say that Emily has been fantastic and the level of support i have received has been second to none thanks again

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Karen

Matter Type:

Employment Law

Karen

January 25, 2022

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Collected on:

Karen

Jamie and his team were so helpful, professional and friendly. His knowledge, experience and advice couldn’t be faulted and l got the outcome l wanted.
I wouldn’t hesitate to recommend.

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Poole Alcock LLP are accredited by

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About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Collective Actions
    • Consumer Credit
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Trusts
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Development agreements
    • Development loan facilities
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Copyright
    • Domain Names
    • GDPR
    • Patents
    • Personality and Image Rights
  • Regulations
    • Alcohol Licensing
    • Environment
    • Health and Safety
    • Licensing
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