Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Dritan
Collected on:
Great
Very efficient, easy to understand , friendly
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We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...
Poole Alcock LLP
have 59 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Dritan
Collected on:
Very efficient, easy to understand , friendly
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Wills
anonymous
Collected on:
Very pleased with everything that was done for me, felt at ease with all the meeting I had with my solicitor, would highly recommend the firm.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Residential Conveyancing
David Mason
Collected on:
Requested a quote for conveyancing by email. Eve phoned and left a message very shortly afterwards. Was clear, concise, friendly and gave me all the information I needed. Replied and received a call back straight away and had everything sorted and solicitor arranged 20 minutes later. Great service and a pleasure to deal with. Hope the rest of my journey with the company is as good
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Divorce
Amanda
Collected on:
Thank you for you advice and help. Really easy to speak to and have a lot of advice.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
Excellent experience, very swift and detailed, just like other reviews I'd seen.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Settlement Agreements
Richard
Collected on:
I’m very pleased with the proficient and professional support from Kellie, Emily and the Poole Alcock team.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Divorce
Ebru
Collected on:
Recommended. She was very helpful. She answered all my questions.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Leasehold properties
Anonymous
Collected on:
Happy with the service provided and would recommend.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Wills
F Knapper
Collected on:
Honest about costs and was kept fully aware
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Settlement Agreements
C.Battersby
Collected on:
Contacted Poole Alcock for advise on a settlement agreement with my employer, they were so helpful and guided me through the whole process with ease. Would highly recommend them for professionalism during this process.
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Matter Type:
Wills
Carol
Collected on:
Competent helpful and friendly. Advised me and completed to my wishes
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Matter Type:
Residential Conveyancing
Annie
Collected on:
Fantastic support from James Williams and his team. Always prompt to answer any questions and has a reputation among local agents as being "the one" who works really efficiently.
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Matter Type:
Divorce
Hugh
Collected on:
Having recently contacted Poole Alcock regarding a matrimonial problem I found the staff to be very helpful and professional which was exactly what i needed. They put me in contact with Jane Jacques the solicitor who explained everything I should know about the process of a divorce. It's early days yet and up to now I can not fault the obvious professionalism of all the staff.
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Matter Type:
Residential Conveyancing
Paul
Collected on:
From the beginning it was a great service, Chloe and her team dealt with the conveyance efficiently and professionally. I was kept up to date all the way and the information was clear to understand and I felt I was in great hands.
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Matter Type:
Domestic Abuse
Barbara
Collected on:
Took control of my ongoing domestic abuse case. For once I felt listened to and was actually given advice, unlike my previous solicitor, lovely lady but didn't once take control. Would definitely recommend.
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Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.