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Poole Alcock LLP

The Maylands Building, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7TG

01606663989

Accepting new clients

The Maylands Building, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7TG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8009092

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Poole Alcock LLP |
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Initial Impressions N/A
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Documentation Accuracy N/A
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Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Practice areas not listed yet
Practice areas not listed yet
4.8
Excellent
5,542 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Contact details

01606663989
reviewsolicitors@poolealcock.co.uk
https://www.poolealcock.co.uk/reviewsolicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

The Maylands Building, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7TG

Reviews

0.0 /5 0 Reviews
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    Clients say

    Clients praise the firm for its expertise in wills, Lasting Powers of Attorney, probate, residential conveyancing, remortgages, settlement agreements and family matters. Reviews highlight quick turnaround times, strong legal knowledge and clear, jargon-free advice. Client-valued soft skills include friendly and approachable service, excellent communication, responsiveness, professionalism, empathy and reassurance. Many say the team is efficient, proactive and supportive, keeping matters moving smoothly and making stressful processes feel straightforward and manageable.

    Friendly and approachable
    Clear communication
    Prompt responses
    Efficient service
    Professional advice
    Explained clearly
    Kept informed
    Supportive throughout
    Knowledgeable team
    Stress-free process

    ReviewSolicitors Review List

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    Reviews

    4.8 /5 5542 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for its expertise in wills, Lasting Powers of Attorney, probate, residential conveyancing, remortgages, settlement agreements and family matters. Reviews highlight quick turnaround times, strong legal knowledge and clear, jargon-free advice. Client-valued soft skills include friendly and approachable service, excellent communication, responsiveness, professionalism, empathy and reassurance. Many say the team is efficient, proactive and supportive, keeping matters moving smoothly and making stressful processes feel straightforward and manageable.

      Friendly and approachable
      Clear communication
      Prompt responses
      Efficient service
      Professional advice
      Explained clearly
      Kept informed
      Supportive throughout
      Knowledgeable team
      Stress-free process

      ReviewSolicitors Review List

      Profile image of anonymous

      anonymous

      Awful Do Not Use

      Awful experience with these solicitors over the past 12 months whilst they have been dealing with my late fathers estate. Very ignorant and very slow to respond.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for bringing your concerns to our attention. We are sorry to hear that you were unhappy with the level of communication and the timescales involved in dealing with your late father's estate particularly at what we understand is already a difficult time following the loss of your father. We understand how important clear communication and timely updates are, and we are sorry that you felt we fell short in these areas. We appreciate your feedback and will use it to help improve the service we provide to our clients.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Melanie Morning

      Melanie Morning

      Verified
      Wills, Trusts & Probate

      Wills x 2

      Daisy Mason was excellent. She thoroughly and clearly explained the process to the both of us and received a very professional service. Would highly recommend.

      Legal experts tagged in
      this review

      legal expert Daisy Mason Daisy Mason
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you Melanie for your kind feedback. We are delighted to hear that Daisy Mason provided such a positive experience. Taking the time to explain the process clearly and thoroughly is something we pride ourselves on, and we're pleased that you both felt supported throughout. Thank you for your recommendation and for placing your trust in us.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Raymond Philpott

      Raymond Philpott

      Family Divorce effect on parents

      Wanted to have face to face discussion with experienced solicitor but firm has relocated to Cheshire. The internet details are all out of date.

      1
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Employment

      Review of Redundancy Settlement Agreement

      From the initial call to completion and signing of the settlement agreement, Elinor responded promptly. The review of the agreement was handled very throughly and professionally. This allowed the agreement to be agreed and signed in a short period of time.

      Legal experts tagged in
      this review

      legal expert Elinor Hind Elinor Hind
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      We are delighted to hear that Elinor provided a prompt, thorough, and professional service from your initial enquiry through to the completion of your settlement agreement. We understand how important it is to have matters handled efficiently, and we're pleased that her careful review of the agreement helped achieve a swift resolution. We wish you all the very best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Employment

      Fantastic service

      Would highly recommend Poole Alcock, very professional and Elinor was extremely helpful, friendly and professional.

      Legal experts tagged in
      this review

      legal expert Elinor Hind Elinor Hind
      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Robert Farr

      Robert Farr

      Robert

      Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

      0
      Collected on: Google collection source logo
      Profile image of James Davies

      James Davies

      Housing & Property

      James

      Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Megan Grant

      Megan Grant

      Housing & Property

      Megan Grant

      The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

      0
      Collected on: Estas collection source logo
      Profile image of Charl Nicole

      Charl Nicole

      Housing & Property

      Charl

      Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Irene Anderson

      Irene Anderson

      Housing & Property

      Irene Anderson

      Conveyance went smoothly with no hitches.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      0
      Collected on: Estas collection source logo

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