Poole Alcock LLP

01772287459

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...

Address
Unit 5
Albert Edward House
3-5 The Pavilions
Ashton-On-Ribble
Lancashire
PR2 2YB
01772287459
www.poolealcock.co.uk/?utm_source=Review+Solicitors

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Accreditations

Other locations

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Available lawyers at Poole Alcock LLP

Claire Ellis

Charles Smalley

Chloe Heath

Amelia Johnson

Trainee Licensed Conveyancer

Chloe Burgis

Daniel Brooks

Chloe Podmore

Darren Neighbour

Anna Kuckova

Cheryl Cooper

Legal Executive- Care Team Leader

Cherry Riddlesdin

Elinor Hind

Alisha Kirkham

Solicitor - Real Estate

Daisy Mason

Derek MacDonald

How Poole Alcock LLP Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Wills, Trusts & Probate

Crime/ Criminal Defence

IT & Intellectual Property

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

2255
Very Good

154
Average

18
Poor

10
Awful

61

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Family Law

Verified review

Matter Type:

Unmarried Couples' Rights

Gareth

March 29, 2024

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Excellent

I was lost and unsure what I had options-wise, Jane was incredible and extremely helpful. The consultation really helped me narrow my research and get an accurate idea of what to prepare, what to get in order and costs. Extremely grateful. Thank you

Solicitor named in this review:
Jane Jacques

Jane Jacques

A representative from Poole Alcock LLP responded to this review on 02 April, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

anonymous

February 08, 2024

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Collected on:

Excellent service

excellent service with good advice , made the whole process easy.
Charles is an excellent and knowledgeable Solicitor.

Solicitor named in this review:
Charles Smalley

Charles Smalley

A representative from Poole Alcock LLP responded to this review on 08 February, 2024:

thank you for leaving such lovely feedback, we hope to work with you again in the future.

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Housing & Property

Verified review

Matter Type:

Second charges

Colin

January 30, 2024

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Excellent professional and timely service

Buying a house is stressful especially in a tight timeframe. James and his team were quick, helpful and professional in guiding us through the process to a successful exchange within 5 weeks. Would definitely reccommend

Solicitor named in this review:
James Williams

James Williams

A representative from Poole Alcock LLP responded to this review on 07 February, 2024:

Thank you for taking the time to review James and his team, Colin! We are so pleased we were able to achieve a quick exchange of contracts for you!

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Family Law

Verified review

Matter Type:

Family law

Anonymous

January 15, 2024

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Marital and Child Welfare Enquiry

Communication with the firm throughout was excellent. I received better knowledge and understanding following the discussions with Mr. Richard Barratt and his advice was highly informative and helpful.

Solicitor named in this review:
Richard Barratt

Richard Barratt

A representative from Poole Alcock LLP responded to this review on 16 January, 2024:

Thank you so much for your review. We are pleased Richard provided the information you needed!

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Employment

Verified review

Matter Type:

Settlement Agreements

Nigel

December 20, 2023

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Swift, efficient and informative

I reached out at very short notice to Poole Alcock Solicitors to assist in a matter than I need legal support.
They assisted and concluded my matter in a professional and speedy manner.
I would not hesitate to recommend and indeed use them again should I need to in the future.

Solicitor named in this review:
Jamie Riseley

Jamie Riseley

A representative from Poole Alcock LLP responded to this review on 20 December, 2023:

Hi Nigel we are so happy you had a great service from Poole Alcock and would recommend us. Thanks so much for the lovely feedback.

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Family Law

Verified review

Matter Type:

Divorce

Michael S

December 05, 2023

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Really good service

The team was polite and acted with care on my behalf. Really good experience.

Solicitor named in this review:
Richard Barratt

Richard Barratt

A representative from Poole Alcock LLP responded to this review on 06 December, 2023:

Hi thank you so much for your great review, we really appreciate you taking the time to leave such lovely feedback.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Fiona

November 23, 2023

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Clear Practical advice

Excellent service . Verity was friendly and reassuringly professional. The legalities of our wills was explained very clearly and various options discussed. We were treated with respect supporting our individual requirements.

Solicitor named in this review:
Verity Mckay

Verity Mckay

A representative from Poole Alcock LLP responded to this review on 23 November, 2023:

Hi, Fiona, thank you so much for this lovely review, We really do appreciate such great feedback.

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Housing & Property

Verified review

Matter Type:

Tenant Eviction

Anonymous

September 12, 2023

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Excellent service

Andrew provided a Will for my late mother and subsequently Grant of Probate on her demise. Andrew was extremely helpful, excellent communication and a very professional service and advice. I would recommend highly and I will be using him again to create both mine and my partners Wills going forward.

Victoria and her team recently provided conveyancing services for our house purchase. The whole team were very professional, helpful, informative and nothing was to much trouble. (even explaining my shaky understanding of legal terms).

The price was very competitive. Overall an excellent service, delivered promptly. I have already recommended to friends that are currently looking to purchased property.

Solicitor named in this review:
Victoria Moetamedi

Victoria Moetamedi

A representative from Poole Alcock LLP responded to this review on 20 September, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Employment

Verified review

Matter Type:

Settlement Agreements

Anonymous

September 08, 2023

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Great service and turnaround

Attentive service when I needed help with a settlement agreement and turned things round in less than 48 hours.

Solicitor named in this review:
Jamie Riseley

Jamie Riseley

A representative from Poole Alcock LLP responded to this review on 20 September, 2023:

Thank you for your review. It is fantastic to hear that Jamie and the team were able to assist and resolve your issue in less than 48 hours.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

E Fuller

September 07, 2023

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Collected on:

Smooth Process

Professional and Efficient

Solicitor named in this review:
Kate Heath

Kate Heath

A representative from Poole Alcock LLP responded to this review on 08 September, 2023:

So pleased to hear that Kate and her team were able to fly through your conveyancing. Thank you for your review.

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Suzanne

October 28, 2023

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Suzanne

From start to finish the Emily Brown team at Poole Alcock we're fabulous. It made our house purchase very easy and they were helpful and answered all questions we had. I would thoroughly recommend their services.

Solicitor named in this review:
Emily Brown

Emily Brown

A representative from Poole Alcock LLP responded to this review on 30 October, 2023:

Hi Suzanne, Emily and her team are brilliant!! We get so many good compliments from clients about the team. Thanks for your great review its very much appreciated.

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Housing & Property

Matter Type:

Residential Conveyancing

Annie

March 30, 2024

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Annie

Fantastic support from James Williams and his team. Always prompt to answer any questions and has a reputation among local agents as being "the one" who works really efficiently.

Solicitor named in this review:
James Williams

James Williams

A representative from Poole Alcock LLP responded to this review on 02 April, 2024:

Hi Annie thank you so much for your lovely review. We are so pleased to hear you received great service from James and his team. All the best.

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Family Law

Matter Type:

Divorce

Hugh

February 23, 2024

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Hugh

Having recently contacted Poole Alcock regarding a matrimonial problem I found the staff to be very helpful and professional which was exactly what i needed. They put me in contact with Jane Jacques the solicitor who explained everything I should know about the process of a divorce. It's early days yet and up to now I can not fault the obvious professionalism of all the staff.

Solicitor named in this review:
Jane Jacques

Jane Jacques

A representative from Poole Alcock LLP responded to this review on 26 February, 2024:

Hi Hugh, thank you for your lovely review and for taking the time to leave such great feedback, We very much appreciate this.

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Housing & Property

Matter Type:

Residential Conveyancing

Paul

February 23, 2024

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Collected on:

Paul

From the beginning it was a great service, Chloe and her team dealt with the conveyance efficiently and professionally. I was kept up to date all the way and the information was clear to understand and I felt I was in great hands.

Solicitor named in this review:
Chloe Heath

Chloe Heath

A representative from Poole Alcock LLP responded to this review on 26 February, 2024:

Hi Paul, thank you for your lovely review and we hope to work with you again in the future.

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Family Law

Matter Type:

Domestic Abuse

Barbara

February 22, 2024

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Barbara

Took control of my ongoing domestic abuse case. For once I felt listened to and was actually given advice, unlike my previous solicitor, lovely lady but didn't once take control. Would definitely recommend.

Solicitor named in this review:
Rosemary Taylor

Rosemary Taylor

A representative from Poole Alcock LLP responded to this review on 23 February, 2024:

Hi Barbara so happy to hear you you took control and are getting your situation sorted, all the very best for your bright future.

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Poole Alcock LLP are accredited by

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Legal services

Personal areas of law

Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Trusts
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Workplace Slip and Trip
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Litigation for Holiday and Residential Parks
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Development agreements
- Development loan facilities
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
IT & Intellectual Property
- Copyright
- Domain Names
- GDPR
- Patents
- Personality and Image Rights
Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Poole Alcock LLP

Accreditations

Other locations

Available lawyers at Poole Alcock LLP

How Poole Alcock LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Excellent

Excellent service

Excellent professional and timely service

Marital and Child Welfare Enquiry

Swift, efficient and informative

Really good service

Clear Practical advice

Excellent service

Great service and turnaround

Smooth Process

Reviews collected from

Suzanne

Annie

Hugh

Paul

Barbara

Poole Alcock LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter