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Poole Alcock LLP

Unit 5, Albert Edward House, 3-5 The Pavilions, Ashton-On-Ribble, Preston, Lancashire, PR2 2YB

Accepting new clients

Unit 5, Albert Edward House, 3-5 The Pavilions, Ashton-On-Ribble, Preston, Lancashire, PR2 2YB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8005408

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

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Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Unit 5, Albert Edward House, 3-5 The Pavilions, Ashton-On-Ribble, Preston, Lancashire, PR2 2YB

Reviews

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Clients say

What clients say about Poole Alcock LLP

Clients consistently praised the firm’s expertise across conveyancing, remortgages, wills, Lasting Powers of Attorney, family law, employment and redundancy matters, alongside personal injury claims. Reviews highlighted fast turnarounds, clear legal advice, smooth transactions and strong attention to detail. Clients valued the team’s professionalism, knowledge and efficiency, as well as soft skills including friendliness, empathy, patience, responsiveness and reassuring communication. The firm was also commended for explaining legal issues in plain English, keeping clients informed, and making stressful processes feel straightforward and manageable.

Clear communication
Professional service
Quick turnaround
Easy process
Helpful staff
Friendly approach
Supportive advice
Efficient service
Clear explanations
Kept informed

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Reviews

4.9 /5 5368 Reviews
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Clients say

What clients say about Poole Alcock LLP

Clients consistently praised the firm’s expertise across conveyancing, remortgages, wills, Lasting Powers of Attorney, family law, employment and redundancy matters, alongside personal injury claims. Reviews highlighted fast turnarounds, clear legal advice, smooth transactions and strong attention to detail. Clients valued the team’s professionalism, knowledge and efficiency, as well as soft skills including friendliness, empathy, patience, responsiveness and reassuring communication. The firm was also commended for explaining legal issues in plain English, keeping clients informed, and making stressful processes feel straightforward and manageable.

Clear communication
Professional service
Quick turnaround
Easy process
Helpful staff
Friendly approach
Supportive advice
Efficient service
Clear explanations
Kept informed

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Employment

Great staff

Great staff and great service. Everyone was very helpful and professional

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that you found our team helpful, professional, and able to provide a great service. We really appreciate your support and look forward to assisting you again in the future. 😊

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Anonymous

Verified

Phone call

All straight forward and easy, was explained the emails and process as we move forward and payment taken

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're pleased to hear the process was straightforward and easy to follow, and that everything was explained clearly. We appreciate your kind words and are glad we could help make things run smoothly for you.

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anonymous

Verified
Housing & Property

Aldermore Remortgage

Chanel was very helpful and extremely professional during communication throughout the case.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your review. It's wonderful to hear that Chanel's professionalism and communication made a positive difference during your case. We really appreciate your feedback.

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anonymous

Verified
Employment

Very professional - Would recommend

The process was smooth and straightforward. Very professional and I would recommend.

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this review

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Poole Alcock Review Administrator

Thank you for your lovely comments. We're glad everything went smoothly and that you were happy with the service you received. We truly appreciate your recommendation.

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anonymous

Verified
Housing & Property

Aldermore Remortgage

The whole thing went as smoothly as expected and no problems at all.

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this review

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Poole Alcock Review Administrator

Thank you for your lovely comments. We're glad your matter was handled smoothly and efficiently, and that your experience was a positive one throughout

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Other Reviews

Profile image of Allan Henshall

Allan Henshall

Allan Henshall

Very professional and good value for money

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.

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A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

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Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

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JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

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David Ball

Housing & Property

David Ball

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

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