Pandemic success
After trying to sell my house in such uncertain times chloe heath and her team, pushed my house sell through. When the buyers solicitors tried to stall the sale.
Very happy with the service.
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- 2A Lawton Road
- ST7 2BJ
- 01270 876550
- www.poolealcock.co.uk
Poole Alcock LLP
01270 876550
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
Accreditations
How Poole Alcock LLP compares
Rankings by area of expertise
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Currently showing Reviews and Solicitors specific to
410 Customer Reviews
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Reviews summary
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Review sources
Conveyancing
They were brilliant from start to finish especially under the very unusual circumstances with the coronavirus.
I need to add I didn’t pay for the conveyancing as it was an incentive for our house purchase for the seller to pay for it. So I cannot comment on if it were value for money
Was this review helpful? Yes
House move
House move during Covid and they were brilliant, worked from home but still excellent service. Chloe Heath and the team kept me well informed.
Thank you
Was this review helpful? Yes
Communication was awful
Although the purchase of our house was completed during the pandemic and the offices were shut, the lack of communication from anyone was atrocious. Given they boasted about having an excellent system that allowed them to do everything they could outside of the office that they could inside I was bitterly disappointed that I constantly had to chase them for updates given that my husband and I were first time buyers and had no idea how it worked.
Was this review helpful? Yes
Lynn recommends Poole Alcock LLP
Lynn recommends Poole Alcock LLP
Was this review helpful? Yes
Housing & Property
Catherine recommends Poole Alcock LLP
Was this review helpful? Yes
conveyancing
Having waited over 18 months to complete this transaction due to Probate difficulties I found the staff both supportive and effective throughout the process.
A representative from Poole Alcock LLP responded to this review on 07 May, 2020
Thank you Tony. I will pass your comments on to the team.
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Friendly Efficient Professional Service
We used Poole Alcock as they are an established local business with a good reputation. We weren’t disappointed. For a fixed fee, they sold our late parents house with the minimum of fuss. Easy to contact, always friendly and professional, the process was easy from a customer perspective. No hesitation In recommending.
A representative from Poole Alcock LLP responded to this review on 07 May, 2020
Thank you Timothy for such an excellent review. I have passed your kind words onto Chloe and her team. I'm sure they will be over the moon.
Was this review helpful? Yes
Housing & Property
Dawn recommends Poole Alcock LLP
Was this review helpful? Yes
Housing & Property
June recommends Poole Alcock LLP
Was this review helpful? Yes
Reviews collected on Google
Collected on Google
20190922084310
Sally
An excellent professional firm in all they do!
Was this review helpful? Yes
Collected on Google
20170815202133
Cate Walter
I used the conveyancing services of Poole Alcock to deal with my house sale and subsequent related purchase in July 2017. Sarah Hooper at the Alsager branch was my main point of contact, she is delightful to deal with; friendly, professional, with excellent customer service skills. She was proactive, in regular contact, and just generally wonderful at reassuring me and keeping me informed. Even better, when Sarah was unavailable to speak to, the rest of her team were also excellent, and always knew what was going on with my transactions. Having had an absolute nightmare when we last went through property sale and purchase 6 years previously (using a different firm), it was totally refreshing to have such a positive experience this time around. Highly recommend.
Was this review helpful? Yes
Collected on Google
20141114165031
Matt Clarke
Poole Alcock Solicitors are a dynamic and forward-looking firm with an ever growing client base. It continues to build an excellent reputation in all aspects, offering all clients a first-rate service, whilst being friendly and accessible.
Was this review helpful? Yes
Collected on Google
20141111161046
Alison Kershaw
I just wanted to write to you to say thank you for the fantastic service that you and your team have provided so far with HR Assist. I think the product is fantastic and couldn't be without it. In addition, i expected it to be expensive but it really is not.
I didn't think that Owl Projects needed a service like HR Assist, until I had cause to call you for advice on an employment law matter. It was that conversation that triggered my interest in taking up HR Assist and I am so glad we did! I didn't realise how exposed we were to having a claim made against us. I now have peace of mind knowing that all of our HR needs are taken care of and that all of our contracts, handbooks, documents and processes are kept up to date by specialist solicitors.
I would heavily recommend Poole Alcock and HR Assist to any business. It’s scary how quickly the law changes and things become out of date. I didn't understand how massive the area of HR is. I don’t have to worry about that anymore.
Was this review helpful? Yes
Collected on Google
20141111085933
Lyndon Hughes
I recently used Poole Alcock's services when I moved house and can highly recommend their conveyancing services. The overall experience was excellent; good communication, regular updates and sound advice. Using a solicitor with local knowledge and contacts really helped to push the sale through in an efficient manner. Outstanding service from a friendly team. Thanks again.
Was this review helpful? Yes
About This Branch
Description
Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.
Legal Services
- Trusts
- Wills
- Probate
- Terrorism Abroad
- Head Injury At Work
- Pedestrian Accident
- Road Traffic Accident Abroad
- Children's Serious Injury
- Head and Brain Injury
- Dog Bite
- Motorbike Accident
- Asbestos Compensation
- Back Injury At Work
- Slips, Trips and Falls
- Workplace Slip and Trip
- Accident At Work
- Chronic Pain
- Repetitive Strain Injury
- Road Traffic Accident
- Manual Handling
- Whiplash
- Accidents At Sea And Cruise Injury
- Car Accident
- Osteoarthritis
- Serious Injury
- Supermarket Accident
- Pleural Plaques (Scotland)
- Fatal Asbestos
- Carpal Tunnel Syndrome
- Tinnitus
- Broken Bone Or Fracture
- Fatal Accident
- Car Passenger
- No Win No Fee
- Spinal Injury Compensation
- Industrial Disease Compensation
- Horse Riding Injury
- Children's Accident
- Against The Council
- Skiing Injury
- Welfare Issues After Serious Injury
- Accident Abroad
- Holiday Sickness and Illness Compensation
- Noise-Induced Hearing Loss
- Mesothelioma Compensation
- Diffuse Mesothelioma Payment Scheme
- Asbestosis
- Benefits Available To Asbestos Victims
- Asbestos Lung Cancer
- Gym Injury Compensation
- Motor Insurance Policy
- Fall From Height
- Accidents In Public Places
- Burns, Scars and Lacerations At Work
- Defective Work Equipment
- Personal Injury Law
- Amputation
- Holiday Accidents and Illness
- Occupational Asthma
- Cycling Accident
- Bus and Coach Accident
- Pleural Thickening
- Sports Injury
- Vibration White Finger
- Separation
- Divorce After A Brain Or Other Serious Injury
- Civil Partnership Dissolution
- Parental responsibility, paternity disputes, surrogacy
- Adoption, Surrogacy, Care and Special Guardianship
- Child Arrangements Following Divorce
- Cohabitation agreements and disputes
- Children Act proceedings
- Children
- Child contact
- Cohabitation and Unmarried Relationships
- Domestic Abuse
- Injunctions
- Financial Matters
- Social Services
- Inheritance Act claims
- Child Relocation After Divorce
- Collaborative Law
- Family Mediation
- Separation Agreement
- Child Law
- Family law
- Pre and Post Nuptial Agreements
- Asset protection and tax mitigation
- Civil partnerships
- Out Of Court Divorce
- Pension and property advice
- Matrimonial finance
- Unmarried Couples' Rights
- Grandparents' Rights
- Business Crime
- Regulatory Defence
- Professional Conduct
- Legal aid
- Criminal defence - All
- Drugs offences
- Fraud
- Sexual allegations including Rape and Sexual Assaults
- Juvenile
- Prison law
- Harassment
- Criminal Damage
- Murder and Manslaughter
- Domestic violence
- Assault
- Theft
- Litigation - M&A and warranty disputes
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Consumer Rights
- Litigation - Insurance disputes
- Consumer Disputes
- Litigation - Breach of contract
- Litigation Law
- Travel rights
- Litigation - Product liability claims
- Dispute resolution - civil mediation
- Tribunal Claims
- Pension Law
- Disciplinary Hearings
- Whistleblower Protection
- Employment Contracts
- Professional Discipline
- Discrimination at Work
- Employee Team Moves
- Part Time Workers
- Gardening Leave
- Settlement Agreements
- Harassment/Bullying at Work
- Redundancy
- Stress at Work
- TUPE
- Unfair Dismissal Claims
- Flexible Working
- Holiday Pay Issues
- Privacy and Data Protection
- Constructive/Unfair Dismissal
- Restrictive Covenants
- Agency Staff / Temp Workers
- Media and Sports
- Equal Pay Disputes
- Senior Executives
- Maternity and Paternity
- UK Employment Laws
- Family Leave
- Education
- Renting and Tenancy Agreements
- Deeds of Gifts
- Option agreements and conditional contracts
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Transfer of title
- Restrictive Covenants, Easements and Wayleaves
- Property Disputes
- Right to Manage
- Deeds of easements, variation, deeds of rectifications
- Housing disputes
- Anti-social Behaviour
- Exclusivity and lock-out agreements
- Service Charge Disputes
- Service Charge Recovery
- Declarations of trusts
- Dilapidation Claims
- Investment and buy to let properties
- Landlord and Tenant
- Extending your Lease
- Repossessions
- Unpaid Rent, Service or Ground Charges
- Transfers of equity
- Residential Conveyancing
- Planning
- Remortgaging
- New home purchases and sales
- Matrimonial transfers
- Transfers of parts of land
- Evicting Squatters and Trespassers
- Housing Management
- Injunctions
- Right of Way and Rights to Light
- Housing Associations
- Tenant Eviction
- Boundary Disputes
- Possession and repossession proceedings
- Right of First Refusal
- Buying at auction
- Neighbour Disputes
- Lease Extensions
- Leasehold properties
- Freehold Enfranchisement
- Purchase and Sale
- Defective Medical Device Claims
- Pregnancy and Gynaecology Injury Claims
- C. Difficile Claims
- Stillbirth Compensation Claims
- Sepsis Negligence Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Eye Surgery Claims
- Meningitis Misdiagnosis Claims
- Nerve Injury Claims
- Cauda Equina Syndrome Claims
- Birth Injury To Mother Claims
- Hospital Negligence Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Medical Negligence
- Erb’s Palsy Compensation Claims
- Fatal Medical Negligence Claims and Inquests
- Sorin Stockert 3T Heater-Cooler Claims
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- Birth Injury Claims
- Cancer Misdiagnosis Claims
- Skin Cancer Misdiagnosis Claims
- Ophthalmic Negligence Claims
- Surgery Compensation Claims
- MRSA Claims
- Amputation Negligence Claims
- Misdiagnosed Miscarriage Claims
- Spinal Surgery Claims
- Periodontal Disease Claims
- Birth Defect and Wrongful Birth Claims
- Metal-On-Metal Hip Replacement Claims
- Breast Cancer Misdiagnosis Claims
- Accident and Emergency Claims
- Prostate Cancer Misdiagnosis Claims
- Pressure Sore Claims
- Group B Streptococcus Claims
- Diabetes Claims
- Stroke Misdiagnosis Claims
- Cosmetic Surgery Claims
- Breast Surgery Compensation Claims
- Laser Treatment Claims
- Cochlear Implant Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Oral Cancer Claims
- Surgical and Transvaginal Mesh Claims
- Lung Cancer Misdiagnosis Claims
- Anaesthetic Awareness Claims
- Cerebral Palsy Claims
- Laser Eye Surgery Claims
- Cosmetic Dentistry Claims
- Restorative Dentistry Claims
- Dental Negligence Claims
- Testicular Cancer Misdiagnosis Claims
- Dental Negligence
- Pancreatic Cancer Misdiagnosis Claims
- Dermal Filler Compensation Claims
- Nerve Damage Claims
- Medical Misdiagnosis Claims
- GP Negligence Claims
- Knee Replacement Claims
- Failed Sterilisation Claims
- Charities
- Licensing
- Health and Safety
- Engineering contracts
- Warranties, third party rights and reliance letters
- Building contracts and professional appointments
- In-house training
- Framework agreements
- Facility maintenance agreements
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Due diligence audits for banks and other financial institutions
- Guarantees and bonds
- Development loan facilities
- Crane oversailing and scaffolding licences
- Construction and engineering dispute resolution
- Construction
- Development agreements
- Commercial Leases
- Commercial mortgages
- Purchase of development land
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
- Planning law
- Rights of way issues
- Purchase and Sale Of Commercial Property
- Development plot sales
- Landlord and tenant
- Finance
- Developer disputes
- Investment purchases and Buy to Let
- Environmental policy law
- Mediation
- Farming disputes
- Buying and selling a farm
- Agricultural land for sale or development
- Commercial contracts for farming businesses
- Veterinary negligence
- Farm partnerships and corporate structures
- Employment of farm workers
- Equestrian property
- Credit Control
- Asset Tracing
- Share option schemes
- Business structures and joint ventures
- Contractual Disputes
- Corporate Law
- Outsourcing agreements
- Unfair Loan Charges
- Debt Recovery
- Data Protection
- Competition law
- Franchising
- Commercial Law
- Corporate finance
- Tax
- Insolvency and Bankruptcy
- Merchandising and sponsorship
- Employment - business
- Statutory Demands
- Commercial Litigation Matters
- Management buyouts
- Mis-sold Interest Rate Swap Agreements
- Setting up a business
- Small businesses
- Commercial Contracts and Agreements
- Mergers and Acquisitions
- Intellectual Property
- Shareholder Agreements
- Contract law
- Insurance
- Summary Judgment
- Agency agreements
- Slander
- Partnership and LLP law
- Shareholder and Partnership Disputes
- Sales and Purchases
- Alternative Dispute Resolution (ADR)
Opening times
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- 0900 - 1730
- 0900 - 1730
- 0900 - 1730
- 0900 - 1730
- 0900 - 1730
- 0000 - 0000
- 0000 - 0000
