
House sale and purchase
Matter Type: Residential Conveyancing
The team were excellent on completion day, keeping me informed at all stages of the process, from very early on, which was most reassuring and much appreciated.
The team were always pleasant to deal with on the phone and by e mail over what became a stressful 6 month long process.
There were a few occasions when the process seemed slow, and where I was asked for the same information more than once, and I wondered if the team could benefit from the use of a checklist system to help avoid this happening.
However I realize that they were undergoing an extremely busy period (due to not knowing whether the stamp duty holiday was going to be extended beyond the end of March).
So as an overall comment, I would say I am satisfied with the service - and a big thank you to all the team for their hard work at this difficult time
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