Poole Alcock LLP

I used Poolealcock as they are local, well situated and found it easy to drop off or collect original documents, as opposed to internet solicitors and using the dreaded Royal Mail.
I found either Sarah, Vicky and Anne, available to speak with, again as opposed to the answer phone whereby when someone does if your lucky, return your call, stress levels are high.
During the process there were a few complications and problems with transactions but the team controlled and handled them well without any further undue stress to us.
Thank you Sarah & team
Rob & Tracy

I’m trying to buy a new home and my main point of contact is Sarah McCleary. Not bothered about clients individual needs, lied on multiple occasions when I called to ask if we were on target for our completion date and were told that we were. Two weeks after our completion date we are still waiting and I stressed the importance of completing on time and now it’s costing us a fortune. Totally unprofessional, completely inept.

Shocking service

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An excellent professional firm in all they do!

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I used the conveyancing services of Poole Alcock to deal with my house sale and subsequent related purchase in July 2017. Sarah Hooper at the Alsager branch was my main point of contact, she is delightful to deal with; friendly, professional, with excellent customer service skills. She was proactive, in regular contact, and just generally wonderful at reassuring me and keeping me informed. Even better, when Sarah was unavailable to speak to, the rest of her team were also excellent, and always knew what was going on with my transactions. Having had an absolute nightmare when we last went through property sale and purchase 6 years previously (using a different firm), it was totally refreshing to have such a positive experience this time around. Highly recommend.

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Poole Alcock Solicitors are a dynamic and forward-looking firm with an ever growing client base. It continues to build an excellent reputation in all aspects, offering all clients a first-rate service, whilst being friendly and accessible.

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I just wanted to write to you to say thank you for the fantastic service that you and your team have provided so far with HR Assist. I think the product is fantastic and couldn't be without it. In addition, i expected it to be expensive but it really is not.
I didn't think that Owl Projects needed a service like HR Assist, until I had cause to call you for advice on an employment law matter. It was that conversation that triggered my interest in taking up HR Assist and I am so glad we did! I didn't realise how exposed we were to having a claim made against us. I now have peace of mind knowing that all of our HR needs are taken care of and that all of our contracts, handbooks, documents and processes are kept up to date by specialist solicitors.
I would heavily recommend Poole Alcock and HR Assist to any business. It’s scary how quickly the law changes and things become out of date. I didn't understand how massive the area of HR is. I don’t have to worry about that anymore.

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