anonymous
Little understanding of UK law
Unfortunate, Ms Dunhill is more adept at sabre rattling than interpreting the law.
Solicitors tagged in
this review
Poole Alcock LLP
Concorde Park, Concorde Road, Maidenhead, Berkshire, SL6 4FJ
Accepting new clients
Concorde Park, Concorde Road, Maidenhead, Berkshire, SL6 4FJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8009090
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Poole Alcock LLP Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Poole Alcock LLP are accredited by
Description
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
Rankings by area of expertise
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Poole Alcock LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Poole Alcock LLP are accredited by
Description
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
Rankings by area of expertise
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 1,669
Family Law
1 / 477
Wills, Trusts & Probate
1 / 1,206
Employment
1 / 820
Commercial Property
1 / 258
Consumer
1 / 806
Company & Commercial
1 / 1,702
Personal Injury
1 / 231
Dispute Resolution
1 / 172
Banking
1 / 70
Child Law
1 / 65
Litigation
1 / 92
Agriculture
1 / 192
Contract Law
1 / 1,327
Private Client Law
1 / 178
Land Law
1 / 455
Construction
1 / 118
Money & Tax
1 / 225
Welfare & Benefits
1 / 63
Business Law
1 / 447
Commercial Law
1 / 102
Commercial and Business Law
1 / 178
Company Law
1 / 128
Court of Protection and Deputyship
1 / 173
Crime/ Criminal Defence
1 / 43
Defamation Law
1 / 41
Driving offences
1 / 37
IT & Intellectual Property
1 / 166
Injunctions Law
1 / 416
Mergers and Acquisitions Law
1 / 238
Adjudication Law
1 / 127
Advocacy Law
1 / 152
Auction Law
1 / 274
Banking and Financial Law
1 / 164
Charities
1 / 86
Civil Law
1 / 18
Corporate Law
1 / 75
Debt and Tax Law
1 / 223
Dental Law
1 / 53
Education
1 / 43
Governance Law
1 / 260
Planning Law
1 / 243
Regulations
1 / 273
Local
1 / 3,900
Housing & Property
4 / 4,779
Family Law
2 / 4,225
Wills, Trusts & Probate
4 / 3,802
Employment
3 / 3,624
Commercial Property
47 / 3,673
Consumer
5 / 4,419
Company & Commercial
13 / 4,183
Personal Injury
29 / 2,651
Dispute Resolution
18 / 1,811
Banking
8 / 1,033
Child Law
14 / 1,652
Litigation
8 / 905
Agriculture
18 / 826
Contract Law
1 / 1,433
Private Client Law
4 / 315
Land Law
3 / 1,330
Construction
5 / 854
Money & Tax
14 / 1,954
Welfare & Benefits
11 / 1,053
Business Law
1 / 477
Commercial Law
9 / 197
Commercial and Business Law
2 / 365
Company Law
5 / 974
Court of Protection and Deputyship
4 / 581
Crime/ Criminal Defence
83 / 2,155
Defamation Law
6 / 270
Driving offences
25 / 632
IT & Intellectual Property
11 / 1,113
Injunctions Law
3 / 935
Mergers and Acquisitions Law
2 / 437
Adjudication Law
3 / 247
Advocacy Law
1 / 159
Auction Law
1 / 288
Banking and Financial Law
2 / 219
Charities
6 / 768
Civil Law
4 / 73
Corporate Law
12 / 849
Debt and Tax Law
6 / 789
Dental Law
1 / 56
Education
9 / 423
Governance Law
1 / 272
Planning Law
7 / 587
Regulations
7 / 2,413
National
3 / 11,377
Contact & Locations - Poole Alcock LLP
Opening hours
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Concorde Park, Concorde Road, Maidenhead, Berkshire, SL6 4FJ
Reviews
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What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.
Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
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Reviews
4.9
/5
5345 Reviews
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Clients say
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.
Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
Kept informed
ReviewSolicitors Review List
Brian
Excellent service
Fast, efficient and trusted legal advice, delivered in a customer-friendly manner
Solicitors tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Poole Alcock LLP.
Employment
Easy and straightforward
Very easy and straightforward - Jamie made the whole process simple.
Solicitors tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Poole Alcock LLP.
Employment
Very happy
I contacted Poole Alcock and was given an appointment quickly - everything was sorted smoothly and efficiently. Very happy with the service that Jamie provided
Solicitors tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Poole Alcock LLP.
Family Law
Felt very reassured
Stephanie filled me with confidence and I feel very reassured after speaking with her. She has taken all of the stress away.
Solicitors tagged in
this review
Poole Alcock Review Administrator
Thank you for your kind feedback. We're delighted to hear that Stephanie made you feel reassured and confident throughout the process. Taking away stress and providing support is exactly the level of service we strive for, and we will be sure to pass on your lovely comments to her.
Other Reviews
A Deramchi
Employment
A client
Efficient, easy to contact and helpful.
Solicitors tagged in
this review
Poole Alcock Review Administrator
Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.
Andrew Whelan
Employment
Andrew
Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.
Legal experts tagged in
this review
Poole Alcock Review Administrator
Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.
JOHN JAMES BARBER
Family Law
JOHN JAMES BARBER
Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.
Legal experts tagged in
this review
Poole Alcock Review Administrator
Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.
David Ball
Housing & Property
David Ball
Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.
Solicitors tagged in
this review
Poole Alcock Review Administrator
Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.
Dave Ball
Housing & Property
Dave
Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.
Solicitors tagged in
this review
Poole Alcock Review Administrator
Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.
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