pinnacle, 15th 16th 17th & 18th floors, 67 Albion Street, Leeds, West Yorkshire, LS1 5AA
Accepting new clients
pinnacle, 15th 16th 17th & 18th floors, 67 Albion Street, Leeds, West Yorkshire, LS1 5AA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004403
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
pinnacle, 15th 16th 17th & 18th floors, 67 Albion Street, Leeds, West Yorkshire, LS1 5AA
What clients say about Poole Alcock LLP
Clients praise the firm for specialist expertise across probate, conveyancing, wills, remortgages, employment and personal injury work, with clear, pragmatic and reliable legal advice. Fast turnaround, efficient case management and strong technical knowledge are repeatedly noted. Valued soft skills include clear communication, empathy, patience, attentiveness, professionalism and a friendly, approachable manner. Clients appreciate being kept regularly updated, feeling reassured during stressful matters, and staff who listen, explain plainly and act proactively to resolve issues.
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What clients say about Poole Alcock LLP
Clients praise the firm for specialist expertise across probate, conveyancing, wills, remortgages, employment and personal injury work, with clear, pragmatic and reliable legal advice. Fast turnaround, efficient case management and strong technical knowledge are repeatedly noted. Valued soft skills include clear communication, empathy, patience, attentiveness, professionalism and a friendly, approachable manner. Clients appreciate being kept regularly updated, feeling reassured during stressful matters, and staff who listen, explain plainly and act proactively to resolve issues.
This review was submitted by a verified client of Poole Alcock LLP.
Very easy to deal with - Tim made it a very easy and pleasant process - very professional but with a layman's touch.
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This review was submitted by a verified client of Poole Alcock LLP.
Very professional - clear and concise put in layman's terms - very easy process - will recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Harry communicated very efficiently and was always available to answer any question I raised.
Thank you for the 5 star review Vimal, we are very happy that Harry has been able to answer all of your questions and communicated very efficiently. We look forward to working with you again.
This review was submitted by a verified client of Poole Alcock LLP.
Chanel is very good, she answers the phone rather than using the 'can you send an email reception block' works fast, provides updates is very knowledgeable and communicates in clear plain English.
Thank you for your positive feedback Aiden. I’m pleased to hear that Chanel has been so helpful and responsive. She consistently demonstrates excellent customer service by answering calls promptly, working efficiently, providing regular updates, and using clear, straightforward communication. It's great to know that her knowledge and proactive approach have made such a positive difference to your experience.
This review was submitted by a verified client of Poole Alcock LLP.
Jamie provided me with a really great service in my case
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Thank you for your very kind comment we are delighted that Jamie has been able to help and provided you with a really great service. Please get in touch if we can help further.
Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.
Excellent and professional service provided throughout.
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Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
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We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.
Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
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