Poole Alcock Llp

02038564175

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...

Address
81 Chancery Lane
London
WC2A 1DD
02038564175
www.poolealcock.co.uk/?utm_source=Review+Solicitors

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Accreditations

Other locations

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Available lawyers at Poole Alcock Llp

Charles Smalley

Claire Ellis

Daniel Brooks

Chloe Burgis

Chloe Heath

Elinor Hind

Elizabeth Craig

Ellie Dalby

Chloe Podmore

Cheryl Cooper

Legal Executive - Divorce & Family Law

Daisy Mason

Alisha Kirkham

Solicitor - Real Estate

Amber Swales

5.0 out of 5

(2)

New Enquiries Assistant

Cherry Riddlesdin

Alex Lonsdale

Digital Marketing Assistant

How Poole Alcock Llp Compares

Value for money

Limited data.

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock Llp on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock Llp. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 514

2nd / 4508

Company & Commercial

1st / 566

10th / 4288

Housing & Property

1st / 311

6th / 4215

Family Law

1st / 296

1st / 3817

Wills, Trusts & Probate

1st / 265

4th / 3467

Commercial Property

1st / 117

13th / 3275

Employment

1st / 402

2nd / 3059

Regulations

1st / 408

5th / 2507

Personal Injury

1st / 76

33rd / 2342

Crime/ Criminal Defence

1st / 32

62nd / 2084

Money & Tax

1st / 82

12th / 1831

IT & Intellectual Property

1st / 260

3rd / 1037

Dispute Resolution

1st / 72

10th / 1029

Welfare & Benefits

1st / 101

12th / 811

Agriculture

1st / 70

7th / 611

Construction

1st / 173

5th / 579

Charities

1st / 114

3rd / 560

Driving offences

1st / 40

19th / 381

Education

1st / 18

10th / 266

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

3605
Very Good

191
Average

18
Poor

15
Awful

91

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Anonymous

June 26, 2025

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Very efficient and put my mind at rest.

This review is for a different branch.

Really helpful - finished work and had a number of questions which were causing me stress. I called Poole Alcock and spoke to someone in 30 mins. Thank you, I appreciate it.

Lawyer named in this review:
Chloe Burgis

Chloe Burgis

A representative from Poole Alcock Llp responded to this review on 26 June, 2025:

Thank you so much for leaving a 5 star review, we are delighted that Chloe has been able to relieve some of your stress. Please don't hesitate to get in touch if we can be of any further help.

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Personal Injury

Verified review

Matter Type:

Personal Injury Law

Anonymous

June 26, 2025

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Collected on:

Exceptional Professionalism and Support

This review is for a different branch.

I had an excellent experience working with my solicitor. She was highly professional, efficient, and consistently helpful throughout the entire process. Her clear communication, attention to detail, and genuine care made a stressful situation much easier to manage. I truly appreciate her dedication and support in resolving my claim smoothly and effectively. I would highly recommend her to anyone in need of legal assistance.

Lawyer named in this review:
Georgina Coppenhall

Georgina Coppenhall

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Charlie-Ann

June 26, 2025

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Collected on:

Friendly and professional

This review is for a different branch.

Quick and efficient, and very friendly over the phone.

Lawyer named in this review:
Eve Bright

Eve Bright

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

June 25, 2025

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Very friendly and helpful

This review is for a different branch.

I’m a first time buyer so it’s a bit daunting, but my brief phone call was very reasuring

Lawyer named in this review:
Eve Bright

Eve Bright

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Fiona

June 24, 2025

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Initial query to act as our conveyancers

This review is for a different branch.

So far so good.....no problems at all.
Very easy to talk to, and they immediately know us and our situation instantly.

Lawyer named in this review:
Georgina Emery

Georgina Emery

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Housing & Property

Matter Type:

Residential Conveyancing

Nicola

June 23, 2025

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First contact

This review is for a different branch.

I haven’t used a solicitor for some time. I found Mollie very friendly, helpful, clear and concise with the information provided.

Lawyer named in this review:
Mollie Martin

Mollie Martin

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Employment

Verified review

Matter Type:

Redundancy

Anonymous

June 22, 2025

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Expert, friendly and efficient

This review is for a different branch.

I would highly recommend this firm, the whole experience from start to finish was faultless and their manner fantastic in what for me was a highly stressful time. Thank you so much to all involved.

Lawyer named in this review:
Elinor Hind

Elinor Hind

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Family Law

Verified review

Matter Type:

Family law

Mr David Jones

June 22, 2025

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Mr David Jones

This review is for a different branch.

Outstanding in her work ethic and highest quality of work

Lawyer named in this review:
Rachael Day

Rachael Day

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jennifer & Richard

June 20, 2025

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Collected on:

5 Star

This review is for a different branch.

5 Star

A representative from Poole Alcock Llp responded to this review on 20 June, 2025:

Thank you both very much for the great 5 star review you have left for us. We appreciate you taking the time to complete the questionnaire and your very valuable feedback. Very best wishes.

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Employment

Verified review

Matter Type:

Settlement Agreements

Jessie

June 20, 2025

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Very efficient and straight forward

This review is for a different branch.

Was a very quick, friendly and efficient from start to finish. I would highly recommend!

Lawyer named in this review:
Elinor Hind

Elinor Hind

A representative from Poole Alcock Llp responded to this review on 20 June, 2025:

Thank you very much Jessie for leaving such a great 5 star review. Very best wishes.

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Reviews collected from

Kate

June 25, 2025

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Kate

Really friendly, helpful and honest. Explained everything thoroughly and clearly. Fantastic service

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Housing & Property

Matter Type:

Residential Conveyancing

Paul

June 20, 2025

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Paul

James Williams & his team at Poole Alcock has been responsible for the last three Property Sales/Purchases that I have made. On each occasion James has been extremely helpful, polite, Professional & knowledgeable and has made what could have been a very stressful experience, alot easier to deal with. I would definitely recommend James & his team to anybody who is considering a property sale or purchase in the future.
Thank you James, Sophie & Lauren.

Lawyer named in this review:
James Williams

James Williams

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Housing & Property

Matter Type:

Residential Conveyancing

Chris

June 02, 2025

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Chris

James and his team, dealt with the sale of my property in a most professional manner. Calls and emails were always answered very promptly and with clarity. The enquiries from buyer’s solicitor was responded too promptly after conferring with me. I have used Poole Alcock on many occasions and will continue to do so in the future. Highly recommend.

Lawyer named in this review:
James Williams

James Williams

A representative from Poole Alcock Llp responded to this review on 04 June, 2025:

Thank you Chris for such a great 5 star review. We are delighted that James and his team have been able to help you in this matter and thrilled that you have continued your business with us. We look forward to working with you again. Very best wishes.

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Rachel

June 02, 2025

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Rachel

Clear communication, transparent pricing, efficient team and super friendly. Would recommend!

A representative from Poole Alcock Llp responded to this review on 04 June, 2025:

Good morning rachel, many thanks for taking the time to complete the questionnaire and for the really great 5 star review. We are delighted that you have enjoyed your experience with us and that you would recommend Poole Alcock, we look forward to working with you in the future. Very best wishes.

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Jess

May 28, 2025

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Jess

The team were professional, fast and efficient throughout. I would highly recommend.

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Poole Alcock Llp are accredited by

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Legal services

Personal areas of law

Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Trusts
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Workplace Slip and Trip
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Litigation for Holiday and Residential Parks
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Facility maintenance agreements
- Framework agreements
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
IT & Intellectual Property
- Copyright
- GDPR
- Patents
- Personality and Image Rights
Regulations
- Alcohol Licensing
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Generate Conveyancing Quote

Poole Alcock Llp

Accreditations

Other locations

Available lawyers at Poole Alcock Llp

How Poole Alcock Llp Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Very efficient and put my mind at rest.

Exceptional Professionalism and Support

Friendly and professional

Very friendly and helpful

Initial query to act as our conveyancers

First contact

Expert, friendly and efficient

Mr David Jones

5 Star

Very efficient and straight forward

Reviews collected from

Kate

Paul

Chris

Rachel

Jess

Poole Alcock Llp are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter